Napzone KLIA by Sovotel (Airside Transit Hotel)
SATMZ 14, North Zone, Mezzanine Level, Satellite Building, KLIA, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 64000 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sepang / Kuala Lumpur International Airport part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.
Highlights
Facilities
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Room service [24-hour]
Restaurants
Wi-Fi in public areas
Daily housekeeping
Smoke-free property
Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Exceptional”
Be aware that this property is located in the airside of the Kuala Lumpur International Airport so you need to have a valid boarding pass and/or pass through immigration before you can check-in. Pros: Very clean, quiet (you can really take a good nap), unlimited free use of massage chairs, free coffee and water, and for those who loves aviation, sleeping overlooking the planes is a must-try :) Actually I’ve seen people sleeping at the airport but you can’t control the noise, the lights etc. So if you really want to rest, and you don’t want to stay at any lounges (max stay of 3 hours) then Napzone KLIA is the place to be. Cons: You have to get out of Napzone KLIA to use the toilet as this property does not have its own restroom. Recommendable for those who are tired and have long layovers!
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waste of money. its for KLIA INTERNATIONAL DEPARTURE GUESTS ONLY!!!”
napzone located inside international departure hall of KLIA, after immigration check. it is ONLY for whom are depart from KLIA for international route. if your arrival or departure is at KLIA2 or you are taking domestic flight at KLIA, PLEASE DON'T BOOK.. all those important informations didn't stated in description, really a disappointment on Agoda and Napzone.
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Air side snooze opportunity ”
This 'hotel' is in the Satellite terminal of KLIA. You need to be airside so checked in and through customs and immigration to use it. I booked six hour stay, was perfect! Comfy mattress and linen. Included tea, coffee and water! It was also very quiet too. I could barely hear any noise from the terminal as I slept. I was there between 11pm and 5am Will stay here again if I have another long layover. As others have said though no bathroom facilities in the hotel. You need to use what's offered at KLIA
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Excellent”
lokasi di dalam airport setelah imigrasi, jadi buat traveller yang transit di KLIA ( bukan KLIA 2 ya) letak nya di mezzanine floor, saya ga ketemu di peta airport, tapi tanya informasi pasti di arahkan koq kursi pijat nya juara, bantu banget buat badan yang lelah setelah perjalanan tempat nya tenang, enak buat tidur kekurangan nya, ga ada toilet maupun shower area di napzone, dan harus jalan sekitar 2-3 menit ke toilet airport terdekat.
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Benefit for certain traveler”
It'd be very benefit if you are on transit at klia. I book 6 hours for the hotel but I only could use for 2 and the half hour. You have to get through the immigration only you could use it. The check in counter only open 3 hours before the departure. So, it's kind of the waste for booking so many hours but can't fully used of it. The bed is comfortable, the message chair is nice! I'd highly recommend it if you're on a transit in klia!😊
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Purely for sleep & rest!!”
You need to pass the check-in gate and immigration counter at KLIA airport, then take the shuttle train to go another terminal first, then only can reach the napzone!! Compare to Capsule in KLIA2, Napzone did not provide towel and toiletries as they do not have any in-house toilet..You need to walk to public toilet which is located around 150 meter walking distance...there is air-ventilation (size liked the one fitted for desktop computer) in every cabin, so that you won't feel too hot inside...Walk-in price is much more expensive than Agoda booking..
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great option for long layover in KLIA Terminal 1”
comfortable sleep. great hospitality. free massage chair , must use!! no toilet and shower, but got nearby airport facilities. well, thats why they name it napzone instead of transit capsule. wish can provide lrge mirror in lounge area so that we can tidy ourself before out and walk inside the terminal with “just woke up” face
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Hotel Capsule in KLIA”
This was not cheap, but everything in airport is not cheap. There was no toilet and shower, you have to go to airport toilet. Shower you can go to Plaza Premium Lounge with price. But this is best if you have stop over in KLIA. They give you coffee and tea. There were massage chair you could use for free. It was the best.
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Perfect stay”
Napzone was perfect for only 3-9 hours stay (their maximum time). They provide everything like electricity, mineral water, coffee or tea, wifi and massages chair as their best facility. But then you need to check in to get inside (use ur boarding pass) because Napzone is located inside the boarding area.
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The location is not suit if u at KLIA earlier”
I reached KLIA four hours earlier before my flight open for luggage check in. Is my mistake as well I didn’t check before I make the payment, I only realized I have to check in my luggage and passed thru all the immigration etc then only I will reach Napzone KLIA, I thought it is like the Capsule KLIA2, once I reach the airport I can have some sleep before check in. Napzone KLIA suitable for transit but not passenger like me. End up I only get to nap a an hour even I paid for 6 hours. The environment overall is good, the massage chair is great. Just there is no private washroom, you have to use the public toilet at the airport.
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Value for money and good location”
It is a good location in KLIA, convenient for the traveler to find. Value for money paid, if you are single and just want to have a place to have a good sleep, it is highly recommended.
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perfect place to take quick rest ”
Inside the KLIA building , no need to go out to immigration , room quite comfortable , there's massage chair . Good enough for quick rest during the transit
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Pay attention if you're checking in at mid night.”
Napzone is located at the Departure hall, which you have to pass thru immigration counter, pay attention to your airline to see if you can check in at midnight, I was almost fooled by the airport service counter which the check in counter is open (MAS), but was told I could only check in at 4am or 5am as the counter is closed !! Only bed, locker, massage chair and simple beverages are provided, no washroom provided with Napzone. Airport washroom is actually not just beside it, there are about 5 shops away (not quite near). Be frankly, I would not stay for the 2nd time.
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Excellent for long transit”
I had a transit for 11 hours overnight, and I needed a place to sleep without leaving the airport terminal to avoid the transportation hassle. This place was perfect. It is quiet most of the time. They have free massage chairs, locker for the luggage. The lady at the reception was very nice as well. It was a pleasant stay except that they don't have a washroom inside.
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Good place for a basic snooze or rest. Do use the massage chair!”
It is close to the hub where shops and restaurants are. Check-in and check-out was easy. There is a locker big enough to store your carry-on luggage and shoes. They provide complimentary disposable slippers which you must use inside the nap area. They also provide a toothbrush/toothpaste package but there is no toilet inside the hotel. You'll need to use the public toilets outside. The complimentary wifi password did not work for me but I didn't bother asking because airport wifi was good enough for my use. You will need a universal or Malaysian plug to use the power socket on the wall. It would have been great if they also provided an USB charging socket which is common around airports. The room was a bit stuffy to me but the fan was so loud so I switched it off. The best part was the free massage chair in the foyer area. Do allow yourself 20 miniutes on it to let it run the full cycle.
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Good, but a few improvements needed”
Very nice quiet area that the pods are in. Tea coffee available. Decent sized lockers if you are travelling with carry on luggage, otherwise would need to put in pod.. would have liked a small changing area to slip the shoes off and put some comfortable sleep clothes on as i had to do this in the massage chair room, which was empty at the time but would be uncomfortable if someone was using the chairs. Never tried the massage chairs but they looked the business. About 8 of them, brand new. Overall good service for the price. I paid $28 Australian, for 6 hours, which was good time to put the head down (on a hard pillow though) and recharge. Oh, and bring a British style plug/ adaptor if you want to recharge in the pod.
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Warning, make sure u have international boarding pass”
Hi, Thank you for booking with Napzone KLIA. For your information, Napzone KLIA is located in the Airside of KLIA ( Transit Area). Please make sure that you have a valid boarding pass ( International ) with you as from the KLIA Main Terminal Building you need to go through immigration clearance and take the Skytrain to the Satellite Building. Napzone KLIA is on the Mezzanine Floor,right before the Gate C12. Kindly confirmed your departure is at KLIA as KLIA and KLIA 2 is two different building and there is no direct link to both buildings. Thanks. I couldn't find the place and nobody answer the phone.so I had to message through agoda. And I got the above message. I demand for a refund. And they ask me to contact Agoda customer service. I'm waiting for their reply.
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Napzone is the appropriate name”
The beddings were clean and the small space was comfortable. My only unease was the doorway was only a blind, and that if you have the lights on and changing, your silhouette would show to anyone outside. Other than that, I had a good night's sleep. The eight hours I used was timed such that 30 minutes prior to the end of the 8 hours, the electricity was immediately cut off. I was not able to use the toilet (i didn't see it). Wifi was available through the airport (not in house). A complimentary water bottle was provided, and locker space was available too. All in all, value for money.
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Fine for a stopover.”
Handy because in the Airport itself. Don't make the mistake I did and exit the airport through passport control etc.. This hotel is INSIDE the airport, after you have gone through passport control. I had the quickest visit to KL.. stamped in and out within the same hour! Room was capsule type. A bit hot, air con machines on, but a bit noisy so I turned it off. However, I slept here which was the main thing. So all in all.. OK for a stopover.
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It was a good stay for a night.”
The staff were really friendly.😄 The quality of the capsule was good you have your own fan, light and a tiny desk and mirror. However I was hoping that the price included a shower room and a toilet but they don’t have one. A little bit noisy when other guest walked around but so far that is common in hostels. It was a little difficult to find it, well for me . Make sure you don’t go to the immigration first as it would be difficult to get in again. Regards, Pauline
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