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About this property

Description

Cutting an impressive shape against the skyline, Narada Grand Hotel provides good value and excellent business facilities close to the West Lake. The West Lake, three kilometers away, is a substantial walk or a short drive away. Westerners staying at this hotel will be delighted by the little Occidental treats readily available here. A bakery, soft pillows, satellite channels and purified drinking water in the bathrooms are just a few examples of that accentuate the hotel’s focus on pleasing foreign guests. Guests keen to work off dinner, or just sit and observe, will find a park directly across the street.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Valet parking

Things to do, ways to relax

  • Casino
  • Fitness center
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 500 CNY
Breakfast Charge (when not included in room rate): 159 CNY
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 3 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 17
Number of Restaurants: 3
Number of Rooms : 394
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 1998
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



based on 37 reviews
  • Cleanliness 8.4
  • Facilities 5.0
  • Location 8.3
  • Room comfort and quality 8.1
  • Service 8.2
  • Value for money 7.9
  • Food and dining 7.9
Sort by

Wong from Hong Kong
Solo travelers
Standard Bed Room
Stayed 2 nights in April 2016
The lighting inside the room, especially the bathroom is far from satisfactory
The lighting inside the room, especially the bathroom is far from satisfactory
Reviewed May 09, 2016
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Kusni from Indonesia
Solo travelers
Superior Room
Stayed one night in January 2015
Local Hotel, room OK
Location, Room
For a 5-star hotel, staff performance is lower than I expected. They hardly understand English and I didn't get room with bath-tub I ask for (I read they have it). The indoor swimming pool has ridiculous rules that we have to buy swimming cap for 60-100 RMB. Room is comfortable and has unique thing pillow menu. We can change our pillow to Bamboo pillow, Natural-latex pillow, etc. Don't expect much from house keeping, the old lady who delivered my pillow, throw it instead of put it nicely in the bed. What an attitude! But the other old lady who delivered room amenities was quite nice, she smiled a lot and talk nicely.
Reviewed January 26, 2015
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Yin from China
Couples
Superior Room
Stayed 2 nights in December 2014
great location, near university, nice staff
great location, near university, nice staff
great location, near university, nice staff
Reviewed December 18, 2014
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Denise from Hong Kong
Solo travelers
Standard Bed Room
Stayed 2 nights in November 2014
Had a wonderful stay
excellent buffet / lovely fitness club with swimming pool / very clean room
Reviewed November 17, 2014
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Wei from China
Business travelers
Superior Room
Stayed 4 nights in September 2014
An updated hotel with an Okay location
Clean; with all amenities and facilities
This is a hotel with a bit dated renovation. The room is a bit too small, and furniture not well designed - the rounded table and chairs takes too much space from the already small room. The breakfast is a nice combination of oriental and western styles. The location is close to the west lake except that you need to climb over a hill. It is hard to get a taxi from the hotel.
Reviewed September 09, 2014
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Wei from China
Business travelers
Superior Room
Stayed one night in August 2014
A bit pricey for the money
Sort of good location; room with Chinese style deco
The room of the hotel has been decorated in a traditional chinese style. However, the bathroom could have been updated. The room is pretty small. The location is pretty close to the West lake (but still need a bit walking). There is not many food choices within the walking distance though.
Reviewed September 02, 2014
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MAK from Hong Kong
Business travelers
Standard Bed Room
Stayed 2 nights in August 2014
10-15 mins walk to business centre
easily accessible, good facilities, diversified choices on breakfast food
It was a 2 night stay, it is good to have fruit as a gift for client. And the bed is quite comfortable too.
Reviewed August 23, 2014
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Rudolf from Netherlands
Solo travelers
Standard Bed Room
Stayed 2 nights in August 2014
friendly hotel
staff, location, general feel
Excellent. After I left another hotel in Hangzhou for not being treated as a guest, this was a totally different experience. Nice room, good food, friendly staff that makes you feel at home.
Reviewed August 15, 2014
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feng from New Zealand
Business travelers
Superior Room
Stayed 2 nights in May 2014
Spacious room with nice amenities
Spacious room, nice amenities and nice restaurants
Reviewed June 28, 2014
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Petr from Russia
Families with young children
Standard Bed Room
Stayed 3 nights in April 2014
Nice hotel with quite convenient location
Big rooms, clean, breakfast
Reviewed May 16, 2014
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