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Naraya Riverside Resort

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Very good7.0
Based on 323 reviews
Naraya Riverside Resort
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Lobby
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7.0 Very good guest rating
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"Provide good bicycles"

Nor A.Malaysia
Swimming pool
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6.6 Good location
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6.6Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
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Standard
...
  • Garden view
  • 24 m²/258 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (323)
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Cleanliness7.6
Facilities6.8
Location6.6
Room comfort and quality7.7
Service7.0
Value for money7.5
Food and dining5.2
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5.6
yuwarat from Thailand
Couple
Standard
Stayed 1 night in July 2017
just fine
i dont like bathroom, its got water leak and a bit dirty
Reviewed August 20, 2017
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8.8
Johan from Belgium
Family with young children
Superior
Stayed 1 night in August 2017
Great swimming pool middle of Surat City near Rive
This gives resort like feel in the middle of the city. Big and clean modern rooms. Very good swimming pool. Breakfast ok not expect buffet. recommended.
Reviewed August 15, 2017
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9.2
Neringa from Lithuania
Family with young children
Standard
Stayed 1 night in February 2017
Great stay! Comfortable beds, lovely swimming pool!
Spacious room, comfy beds and pillows, beautiful surroundings, great gym and amazing swimming pool!
Reviewed February 21, 2017
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9.2
Neringa from Lithuania
Family with young children
Standard
Stayed 1 night in February 2017
Great pleasant stay, lovely pool!
Nice stay, comfy beds, great swimming pool, gym, sauna, jacuzzi! Relaxed perfectly!
Reviewed February 17, 2017
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7.6
Nor from Malaysia
Family with young children
Standard
Stayed 1 night in January 2017
Good
Provide good bicycles
Reviewed February 05, 2017
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2.4
Christian from Belgium
Family with teens
Standard
Stayed 1 night in December 2016
A very strange place
Regimented. Disrespect to farangs. Needed to stay 6 days and became to know the place well. We switched rooms 3 times. It's a real shame: pool 25m,(a bit foggy, issues with pump);nice Jacuzzi,ample fitness equipment, but all open to local non residents. The staff isn't trained,if you forget stuff in rooms, its gone+they are inquisitive about your suitcases! Our toilet got blocked, they stressed about a 2500bht penalty(silly)but tried a broken plunger to unblock it unsuccessfully, left us 2 days with it, before I pointed out the problem and replacement and a friendly (whow at least one!)young girl fixed it! Best room with bath tub and shower, but no hot water! Internet worked for 1. day, than not until last. Dep.early morning,but no water at all in room, had cold shower at pool. The place is isolated and far from town (6km) Turning off things to save money and implementation of bizarre rules are spoiling relaxation.(dont drink that there, dont eat there but here,signs&penalties everywhere!) We are thick skinned, but were left with: you like our money, but not you. Try it out, see for yourself!
Reviewed January 01, 2017
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4.8
Jansuda from Thailand
Business traveler
Superior
Stayed 1 night in October 2016
Pool for the kids is the only thing this place has going for it.
The hotel is run down, and in serious need of maintenance.
Reviewed December 24, 2016
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4.8
Jansuda from Thailand
Family with young children
Superior
Stayed 2 nights in December 2016
Outdated & Run down
The room was filled with mosquitos, the mosquitos racket battery was dead, we had to exchange it for one from the lobby. The A/C remote was not working properly. The sheets were dirty. The bathroom was horrible, and dirty. The shower water pressure was not even enough to wash hair, barely able to clean the soap off the body the pressure was so low. The toilet seat was dirty and loose, shy to state, but so true...This was our third time staying there, and will certainly be our last time, as this experience was the worst so far. We only continued to stay there because of the pool for the kids to use. Towels smelt old and moldy. The place has been run down, and needs a lot of attention to maintenance. Were charged 600 bht for two sun-bed pads, for the kids to sleep on, and even then we were asked to book a second room next trip for the kids, as the hotel stated they only allowed one child per room. Amazing! Not in a good way either. Why would anyone rent a room for a 6 & 9 year old child to stay in? Or as the hotel staff stated the 6 year old could stay in the room with an adult, but the 9 year old would have to stay in another room with the father, separating the family for a two night stay. Normally if you are charged 300 bht for a cot, you get a roll away bed for that price, but not here, only a 2" mat that is normally used for a sun-bed.
Reviewed December 24, 2016
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6.0
Michael from Canada
Couple
Superior
Stayed 2 nights in December 2016
Ok. Not great. Not terrible.
I am from Canada and live in Thailand. I don't often get the opportunity to have a nice bath as I don't have a tub at my home, so whenever I travel I always find a hotel with a bathtub and I usually pay more for that perk, as I did here. Not important to everyone, but it is to me. This is the sole reason I stayed at this hotel. Imagine my dismay when I realized that the bathtub produced luke warm water, at best. There was a monsoon outside, so I was really looking forward to a nice hot bath. This isn't the first time I've encountered this problem in Thailand and it always leaves me super frustrated. You charge me for a perk, you better provide it. The only saving grace was that this hotel actually has a hot tub next to the pool so I went and used that. The pool was good, the hot tub was good, the room was ok, nothing special but not the worst room I've stayed in, pretty unremarkable really. If I had it to do over I would have rented a room without the tub, for less, and been happier.
Reviewed December 17, 2016
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7.6
Karen from United States
Solo traveler
Standard
Stayed 1 night in December 2016
Friendly
Nice pool and atmosphere
Reviewed December 13, 2016
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