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Narayana Palace Resort

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Good6.5
Based on 9 reviews
Narayana Palace Resort
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Interior view
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Swimming pool
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Entrance
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Exterior view
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7.6 Very good location
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7.6Location
  • Hot tub

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Deluxe Pool View
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  • City view
  • 19 m²/205 ft²
  • 1 double bed
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Standard Non - Air Conditioning
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  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Standard Ac
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  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Family Room with Breakfast
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  • Garden view
  • 18 m²/194 ft²
  • 1 double bed
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Cottages Room
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  • Garden view
  • 18 m²/194 ft²
  • 1 double bed
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (9)Booking.com Reviews (9)
6.4
Good
Filter by guest type:
Cleanliness6.7
Facilities6.7
Location7.6
Room comfort and quality6.7
Service6.7
Value for money6.0
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Cottages Room
Deluxe Pool View
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Showing 8 verified guest comments
4.8
Marcin from Poland
Couple
Deluxe Pool View
Stayed 3 nights in July 2017
3 out of 10
1) The hotel itself, the surrounding, the pool, the garden, the silence very nice. We finally moved out because of monkeys jumping into our balcony and stairs and they scared my wife. these monkies were not friendly. I couldn't also go into the pool because 6 monkies were swimming in it. The personnel is trying to deal with but I guess it could be dealt with better. They are everywhere. So because of the monkies I can't give more than a 6... 2) The approach to guest - terrible - I give a weak 1 just thanks to normal employees. They always called someone (manager or owner) and the result was always the same - complet ignorance - anti guest approach. a) we booked a poolview room one day before arrival. on arrival we found out that they upgraded our room to cottage room because the poolview building is not working. So why are they selling it? But the upgrade was a degrade - they did not give us a cottage room (their picture on their page shows the real cottage room - we finally stayed there) but a room with AC in the main building - and they tried to lie to us it is a cottage. I finally paid a bit more money (after a 30min stupid discussion - they wanted me to pay 3 x more than normal prices on Agoda) and we got a nice, cottage room. However I wanted the poolview which they did not have. b) we paid for three nights with breakfast. We had one breakfast on the arrival day - as an additional one. One day before our departure, at 13:00 I informed the reception that we will not have breakfast on the day of departure so I understand we are ok with the bill, paid for three breakfasts, had three breakfasts, last obe cancelled 18 earlier. When I was paying my hotel bill, I saw that they are charging me for that additional breakfast, The someone on the phone said it is my business I will not have it the next day. I will not fight fir that 400INR but I regard this as disgusting approach. So my total avg is 3,5/10. Very nice natural surrounding but terrible custo
Reviewed July 12, 2017
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4.8
Amit from India
Family with young children
Cottages Room
Stayed 1 night in May 2016
Good Property BAD MANAGEMENT
The property is a great one at nice location. One of the few properties with a pool. Sadly the good part ends there. The pool actually stinks. the rooms nicely made but not kept or maintained. Cockroaches are everywhere, even on beds and unable to get rid of them. AC was on a single setting with no way of changing or even switching it off. Breakfast had 2 options Aloo Stuffed Naan (really.. early in the morning) and Cholle Bhature. Don't like it, have a bread toast. All in all best avoided. Oh i almost forgot to mention the highlight. They have a Bum Washer installed for a hand shower . . . . really. You can visit to see this . .haha
Reviewed May 16, 2016
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5.7
Surender from India
Family with teens
Cottages Room
Stayed 4 nights in June 2015
Good Property Poor Management
Landscaping gives good ambience to the property. Though the swimming pool is an added attraction but it is not well kept or properly maintained. It needs Professional Management - F&B, House Keeping
Our stay at Narayan Palace was reasonably good. It is a very nice property but is not very well managed. The swimming pool is not clean & well maintained. The steel raillings and steps of the pool are loose and can be dangerous. The food and ambience of the restaurant is very poor, particularly the breakfast spread is poor and very limited. Overall the presentation and style is totally missing. Rooms/Cottages are nice and bathrooms are good.But you dont get good house keeping. The rooms do not have electric kettle and no provision for guests to make tea/coffee. Mineral water is available on payment only. Though staff is efficient and do their best to give you service but not professionaly trained. The landscaping is very good which gives the property a very pleasant look. It has all the ingradients to be an excellent property but looses in terms of quality management & professionalism. Moreover, it was unable to cope up with the peak season as it may be under staffed.
Reviewed June 25, 2015
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5.7
Arvind from India
Family with young children
Cottages Room
Stayed 1 night in June 2013
Nice One.. but not too great
Only the view
Reviewed July 02, 2013
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9.3
Mikhail from Russia
Couple
Cottages Room
Stayed 3 nights in August 2012
Best place to stay in Rishikesh
Excellent food and service, pool and surrounding garden
it's really easy to get in there, very hard to leave initially we've planned to spend 3 days in a cottage and then change the accommodation for something closer to the river but we couldn't leave... and switched to a cheaper room closer to the pool for the rest of our rishikesh stay. very relaxed and friendly atmosphere inside, feels like coming home. the only issue: wi-fi should be available in rooms, not just in the reception area/restaurant. would definitely recommend to a friend.
Reviewed September 11, 2012
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3.3
Joanna from Poland
Couple
Stayed 2 nights in July 2012
never again
garden
It is very dirty and noisy area. There is nothing to see if you going in rainy season! Otherwise there is a lots of rafting and other sports to choose from etc. Anyway I don't recomend this area because you can choose nicer place without all the dirt around and smell around (I mean I believe there are still places in India not totally covered in trash)
Reviewed September 01, 2012
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9.3
Nishat from India
Family with young children
Stayed 2 nights in April 2012
Great Place
Location , Swimming Pool
Had a pleasent stay at the Hotel , nice place and with a beautiful garden and a pool .. Ram Jhula and Laxman Jhula are nearby , after finishing ourrafting we just walked to the Hotel. Though Food needs improvement.
Reviewed April 13, 2012
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7.0
Ralph from Netherlands
Couple
Cottages Room
Stayed 4 nights in October 2012
ruime cottages
rustig gelegen verblijf
ons verblijf in een cottage (4 dagen) hebben we als erg prettig ervaren. weg uit de drukte van de stad, maar op loopafstand (/- 15 minuten) van het centrum van Rishikesh. het complex is mooi bijgehouden en erg schoon met als extra pluspunt een zwembad. de kamer (cottage) is erg ruim.
Reviewed November 01, 2012
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