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About this property

Description

Narita Excel Hotel Tokyu is a colossal hotel with 712 guestrooms and a host of leisure and business facilities. The hotel is conveniently located 10 minutes from Narita Airport and 80 minutes by car from central Tokyo. Guests can relax in the tranquility of the hotel’s traditional Japanese garden or explore nearby places of historical beauty such as the Narita Shrine and Shinshoji Temple. The rooms are functional, well kept, and convenient with essential facilities such as direct line telephones and cable TV. There is an excellent choice of sports and recreational activities including indoor and outdoor swimming pools, tennis courts, and a fitness club. Guests can be spoilt by the choice of dining options which include restaurants specializing in Western, Chinese, and Japanese cuisine in locations with impressive views of the airport. To continue with your reservation at Narita Excel Hotel Tokyu, please enter your arrival and departure dates into our secure online form.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Car power charging station
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Tennis court(s)

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Shrine
  • Smoking area

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • Japanese
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Policies

Please provide the arrival time and details in the booking form upon making reservation.

Shuttle service is available at the property from 05:00 AM to 10:50 PM. Kindly contact the property for more details.

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 JPY
Breakfast Charge (when not included in room rate): 2138 JPY
Check-In From: 02:00PM
Check-Out Until: 11:00AM
Distance from City Center: 5 km
Distance to Airport: 6 km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 3
Number of Rooms : 712
Room Voltage: 100
Time to Airport (Minutes): 15
Year Hotel Built: 1985
Year Hotel Last Renovated: 2009
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Verified traveler reviews

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Very good



based on 2151 reviews
  • Cleanliness 8.1
  • Facilities 7.6
  • Location 7.9
  • Room comfort and quality 7.9
  • Service 8.1
  • Value for money 8.1
  • Food and dining 6.9
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Nur from Malaysia
Couple
Stayed one night in September 2016
Easy access to airport
Stayed here to get to airport for early morning flight home. The shuttle is reliable, room are so much bigger than what we seen in city tokyo. The room however, swear i smell pee in front of the toilet. The bed and interior a bit old When checking in at the lobby, you should see the ceiling, full of dusk
Reviewed September 22, 2016
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Jacqueline from United Kingdom
Couple
Stayed one night in September 2016
Overnight stay
Convenient for airport, good shuttle service, pleasant staff, would stay again.
Reviewed September 21, 2016
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John from United States
Solo traveler
Stayed one night in September 2016
Excellent Value for a Narita Airport Hotel
For the value I found the Narita Excel Hotel Tokyu to be an excellent value. While the breakfast was not great viewed in the abstract, when considering I paid only seven to eight dollars more for it -- it was a good value. There is also a very large selection and if your bias is not towards eggs as mine is, you may find it excellent. The hotel has an extremely convenient airport shuttle. There is also a beautiful Japanese Garden -- which you can overlook in the restaurant if you get the right window seats. As for the rooms -- they are admittedly a bit old and small but are clean and when considering the value this was an excellent hotel.
Reviewed September 19, 2016
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Rafael from United States
Couple
Standard Twin Non-Smoking
Stayed one night in September 2016
Pleasant stay
Hotel and staff was everything advertised.
Reviewed September 17, 2016
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Sunha from South Korea
Family with young children
Standard Twin Non-Smoking
Stayed one night in September 2016
Smelly and old... wouldnt stay again.
Although we ordered a non-smoking room, the entire floor smelled disgusting and so did the room. The room really needs a good ventilation. There were several hairs on the toilet floor, which was not pleasant either. The hotel runs a shuttle bus, but when we got to Tokyo in the afternoon, we had to wait for another 40 mins so we just took taxi (costed us about 2500 yen). The worst part was that the staff told us that the breakfast was only for one adult, and we have to pay extra 2200 yen or something for another person. They should have notified this kind of information when people make a booking, not when they check in. Overall, very disappointing and not pleasant stay. Would never go back to this hotel.
Reviewed September 17, 2016
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Yoon from Malaysia
Family with young children
Double or Twin Room
Stayed one night in September 2016
Nice location
Very good location, and staff are very friendly. Good that there is one convenient shop opposite of hotel.
Reviewed September 12, 2016
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julia from United States
Couple
Standard Twin Non-Smoking
Stayed one night in August 2016
It's one of the nicer hotel.
This is one of the hotels we like to stay whenever we are in narita. The room is clean and spacious compares to some of the tiny hotel rooms in Japan. The price is reasonable. The staffs are friendly and fast check in and out. What we like the most is they got shuttle bus takes you to aeon mall. Which we like to shop and eat. This hotel is close to the airport also. It has a nice garden. We will give thumb up for this hotel.
Reviewed September 04, 2016
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SUET from Hong Kong
Family with older children
Twin
Stayed one night in August 2016
smelly
requesting non-smoking room but it was still filled with smoke smell, the washroom was stinky too.Spacious but very old room. The beds are too soft. Good to have shuttle bus to Narita Airport.
Reviewed September 01, 2016
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Rhian from Australia
Group
Standard Twin Non-Smoking
Stayed one night in August 2016
Narita Excel excels!
After a long flight, the courtesy bus from Narita airport took less than 20 mins. Check in was quick and friendly. The room was spacious and very clean. Breakfast was in a room overlooking a beautiful garden. I would definitely stay there again.
Reviewed August 31, 2016
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SO from Hong Kong
Couple
Double or Twin Room
Stayed one night in August 2016
lack of store nearby
lack of store nearby, especially at night
Reviewed August 29, 2016
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