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Excellent



based on 1687 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.3
  • Food/Dining 6.9
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Maricel from United States
Group
Deluxe Triple
Stayed one night in May 2015
Good hotel to stay before leaving.
1) free shuttle to Narita Airport,Narita station and Aeon Mall
Reviewed May 16, 2015
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Nakhun from Thailand
Couple
Deluxe Double
Stayed one night in May 2015
Fantastic
Space Location Service
Got a free upgrade to suit room
Reviewed May 14, 2015
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Ming from Singapore
Business traveler
Deluxe Double
Stayed one night in April 2015
Narita Tobu Hotel Airport
Location
Its hard to get around the area as there is only a shuttle bus linking to airport or to Aeon mall. The shuttle bus time stops at around 8pm plus.
Reviewed May 11, 2015
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Ming from Singapore
Business traveler
Deluxe Double
Stayed one night in April 2015
Narita Tobu Hotel Airport
Location
Convenient only for transit stopovers or if you have appointments within Narita area. No food or shopping outlets near hotel, and need to take shuttle bus out to buy things.
Reviewed May 11, 2015
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stacey from Australia
Group
Deluxe Double
Stayed one night in May 2015
1000 yen to use the pool!
Easy check in, easy check out, free shuttle
The check in and out process was quick and easy, the staff doing it were pleasant, efficient and spoke good english. The restaurant staff were the complete opposite. Rude, lazy and clearly not a fan of westerners. We asked 3 times for water, politely and in Japanese. We tried the kill it with kindness technique as it was our last night and we wanted to leave on a positive note, it barely made a difference. Food was cold and both food and drinks WAYYYY overpriced! Another disappointment was that you had to pay 1000 yen to use the swimming pool, when it is listed as an amenity on their page. The free shuttle to the airport was great, free wifi and big rooms. Probably could do better for the price though.
Reviewed May 08, 2015
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Pongsak from Thailand
Family with young children
Deluxe Twin
Stayed one night in May 2015
near narita airport
near cheap easy
from narita terminal 2 floor 2 car park. no 25 shuttle to hotel. free early morning 5.00. 5.30. 6.00 no complementary drinking water
Reviewed May 07, 2015
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SAI from Malaysia
Group
Deluxe Twin
Stayed one night in May 2015
clean and comfortable.
clean and comfortable.
Reviewed May 04, 2015
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Audrey from United States
Solo traveler
Deluxe Double
Stayed one night in April 2015
Friendly & knowledgable staff
The Shuttle Service, Staff & cleanliness of room
Excellent
Reviewed April 28, 2015
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Michael from Indonesia
Family with older children
Standard Double
Stayed one night in April 2014
loved this hotel!!
hospitality, near airport, free shuttle to and from airport and aeon supermarket, value for money
nice!!! will return there someday!!
Reviewed April 20, 2015
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Cheng from Singapore
Couple
Deluxe Double
Stayed one night in April 2015
First time in Japan
excellent location easy accessibility to and from airport via hotel shutter bus.convenient with Narita express to Tokyo city.
We enjoyed our short stay at Narita Tobu Hotel. The hotel has got big room compared to the usual 3 Star Japan boutique hotel in the city.
Reviewed April 16, 2015
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