Naspa New Otani
Naspa New Otani
Naspa New Otani
Naspa New Otani
Naspa New Otani
Naspa New Otani
Naspa New Otani
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8.6

Excellent

226 reviews

226 reviews

View3
Housekeeping3
Food & Dining1

The breakfast room is served in a huge banquet hall with hundreds of people.

Sylwia
- Nov 14, 2021
Highly rated by guests – 88% would recommend
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Triple Chair 110 m
Main Lift 180 m
Naspa Ski Garden 180 m
Beginner Chair 270 m
Top Chair 320 m
Echigo Onsen Sakura Tei 580 m
Lodge Lift 710 m
Angel Grandia Shuttle Bus Pick-Up Point 740 m
Echigo Yuzawa Wide Area Tourist Information Center 830 m
Kandatsu No Yu Onsen 850 m
Free Wi-Fi

Naspa New Otani

2117-9 Yuzawa, Yuzawamachi, Minamiuonuma-gun, Yuzawa, Yuzawa, Japan, 949-6101 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 900 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Sauna

  • Hot spring bath

  • Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Yuzawa every 38 minutes on Agoda.com
Value for money8.3
Distance to city center1.8 km
Location rating8.4

Rooms available at Naspa New Otani

Exceptional
Room comfort & quality

10

Junior Suite
...
  • Room size: 74 m²/797 ft²
  • Mountain view
  • 2 semi double beds
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Superior Twin Room - Smoking
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 semi double beds and 1 si...
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Twin Room with Airweave Mattress - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 2 semi double beds
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Western Suite
...
  • Room size: 111 m²/1195 ft²
  • View view
  • 2 single beds
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Japanese Suite
...
  • Room size: 111 m²/1195 ft²
  • View view
  • 5 futons
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Superior Room - Twin
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 single beds
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Room
...
  • Room size: 37 m²/398 ft²
  • Mountain view
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 37 m²/398 ft²
  • Mountain view
Enter dates to see prices
Junior Suite
...
  • Room size: 74 m²/797 ft²
  • Mountain view
Enter dates to see prices

Frequently asked questions

Does Naspa New Otani have a hot tub?

Naspa New Otani does not have a hot tub.

What time is check-in and check-out at Naspa New Otani?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Naspa New Otani?

A stay at Naspa New Otani also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Naspa New Otani has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Yuzawa with private transportation, the resort can arrange taxi service.

Is breakfast offered at Naspa New Otani?

Wake up to a great buffet breakfast at Naspa New Otani. Adults can enjoy breakfast offered with an additional charge of 2500 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Naspa New Otani?

Naspa New Otani features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Naspa New Otani?

Naspa New Otani does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Naspa New Otani?

The closest train, metro, or bus station to Naspa New Otani is Echigo Yuzawa Train Station, 890 m away.

What restaurants are nearby Naspa New Otani?

Restaurants including Patisserie Satsuki, Bar Capri and Naspa New Otani Garden Lounge are popular in Naspa New Otani’s neighborhood which is known as Yuzawa.

What are popular attractions near Naspa New Otani?

Naspa New Otani’s location in the Yuzawa neighborhood makes it close to famous attractions including Naspa Ski Garden, Echigo Onsen Sakura Tei and Kandatsu No Yu Onsen.

What popular natural sightseeing spots are close to Naspa New Otani?

Naspa New Otani’s nearby natural sights include Triple Chair, Main Lift and Beginner Chair located in the same Yuzawa area.

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Explore the neighborhood

What people love about Naspa New Otani

  • 8

    Very good

    "The breakfast room is served in a huge banquet hall with hundreds of people."

    Sylwia

    |

    November 14, 2021

  • 10

    Exceptional

    "This is a lovely hotel situated in a small town of Yuzawa, and 15 mins away from the public and main ski Gala Yuzawa."

    Priscilla

    |

    March 7, 2020

  • 10

    Exceptional

    "Highly recommend for families trying ski for the first time."

    Priscilla

    |

    March 7, 2020

Property ranking|Compared to 183 Yuzawa properties
See all rankings
Room comfort score
10/10
Cheapest price score
Room size
49 sqm.
Cleanliness score
8.9/10
Better than
99
%
of Yuzawa properties
Better than
98
%
of Yuzawa properties
Bigger than
98
%
of Yuzawa properties
Better than
94
%
of Yuzawa properties
Overall rating:

8.6

Excellent
226 reviews
Cleanliness
8.9
Facilities
8.7
Location
8.4
Read all reviews >
What travelers say they love:
Great place to do some souvenir shopping and sake drinking a...
Jeremy from United States
Couple
More about Naspa New Otani

More about Naspa New Otani

For travelers who want to take in the sights and sounds of Yuzawa, Naspa New Otani is the perfect choice. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Naspa New Otani is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include free Wi-Fi in all rooms, car power charging station, daily housekeeping, fax machine, gift/souvenir shop.

Guests can choose from 240 rooms, all of which exude an atmosphere of total peace and harmony. Throughout the day you can enjoy the relaxing atmosphere of the dart board, hiking trails, ski equipment rentals, ski lessons, fitness center. Naspa New Otani is an ideal place of stay for travelers seeking charm, comfort and convenience in Yuzawa.

Show less
Amenities and facilities
Excellent
Facilities

8.7

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • Nightclub
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Chapel
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Playground

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental
  • Ski equipment rentals
Food and dining
Restaurants on site

O Dining Buffet restaurant

  • Menu: A-la-carte

FONTANA Continental restaurant

  • Menu: Buffet

Senbazuru Japanese restaurant

  • Menu: Buffet
Location
2117-9 Yuzawa, Yuzawamachi, Minamiuonuma-gun, Yuzawa, Yuzawa, Japan, 949-6101
Excellent
Location

8.4

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 4 year(s).

Infant 4-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
  • Restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 07:00 PM.
  • Pets are strictly not allowed at the property.
  • All guestrooms at this property allow smoking. Rooms will be deodorized for non-smoking guests.
  • Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box. Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out until10:00
  • Reception open until00:00

Getting around

  • Distance from city center1.8 km

Extras

  • Breakfast charge (unless included in room price)2500 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors30
  • Number of restaurants3
  • Number of rooms 240
  • Room voltage100
  • Year property opened1992
  • Most recent renovation2015

Parking

  • Daily parking fee0 JPY
Property announcements

Child meal charges apply for children (1-3 years old) staying in existing beds. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Reviews of Naspa New Otani from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.7
Location8.4
Room comfort and quality10.0
Service9.1
Value for money8.3
High score for Yuzawa
Rating
9+ Exceptional (34)
8-9 Excellent (12)
7-8 Very Good (17)
6-7 Good (1)
<6 Below Expectation (8)
Time of the year
Mar - May (16)
Jun - Aug (3)
Sep - Nov (11)
Dec - Feb (42)
Don't miss out!Users are booking a place in Yuzawa every 38 minutes on Agoda.com
All guests (226)
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Show reviews that mention 

Showing 72 verified guest comments
1234
10.0
Exceptional
Jeremy from United States
Couple
Stayed 3 nights in February 2019

Great Hotel in Yuzawa - Large Rooms (Japanese tatami style)”

Stayed here for a few nights for a short getaway ski trip from Tokyo. Located right on the NASPA mountain ski slopes - skiers only, no snowboarding allowed which is quite unique. However, as an intermediate-advanced skier you will prob. get bored skiing at NASPA so we moved to other areas - Kagura (15 mins away) was a gem and highly recommended to avoid the crowds. Back to the hotel. Free parking if you have a car. Large and crowded but mostly with locals from all parts of Japan. Great large rooms (we had a big Japanese-style tatami room; so I didn't get to see the Western rooms). Breakfast and dinner were as the other reviewers - the first night is great since it's a big buffet and it's all new. Both good quality Japanese & Western cuisine. However, the second night and onwards it's pretty much the same food and can get boring quite quickly. Check out other food options inside the JR Echigo-Yuzawa station. Great place to do some souvenir shopping and sake drinking and eating!

Reviewed February 25, 2019

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10.0
Exceptional
Priscilla from Hong Kong SAR, China
Family with young children
Stayed 4 nights in March 2020

Every comfort you need for a family friendly ski”

Homeliness is in the air. This is a lovely hotel situated in a small town of Yuzawa, and 15 mins away from the public and main ski Gala Yuzawa. Decent size rooms with friendly staffs who took extra care of our needs. Private ski slopes and lessons available for beginners and intermediates within the premise. Highly recommend for families trying ski for the first time. We loved here so much that this is our second year staying at NASPA.

Reviewed March 07, 2020

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9.2
Exceptional
Gary from Singapore
Family with young children
Stayed 2 nights in December 2019

Snow resort 80 minutes from Tokyo”

Naspa New Otani is a gem of a hotel. Significantly, the staff there are very helpful, courteous, and warm. That in itself makes a difference. The service at Fontana (western), and Senbazuru (Japanese) restaurants was very good, and the food delicious. My children, and my mother were impressed. I had a western cum Japanese style room. It was very spacious, pleasant and very clean. I will visit the said hotel again

Reviewed December 30, 2019

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8.8
Excellent
Tsz from Hong Kong SAR, China
Solo traveler
Stayed 3 nights in January 2019

NASPA good slopes for beginners ”

NASPA is a skier resort, they do have a shuttle bus from Echigo-Yuzawa to hotel

Reviewed January 26, 2019

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9.6
Exceptional
AKBAR from Indonesia
Group
Superior Twin Room - Smoking
Stayed 1 night in April 2019

Great Naspa hospitality!”

Great location in Naspa ski resort with complimentary shuttle service to/from echigoyuzawa station. Facilities and services are great, Public bath so relaxing. Rooms with breathtaking view and cleanliness. One more great thing, JUNG the concierge/bell is amazing hospitality!! I wish we could stay longer since our trip are tight schedule this time. See you next winter.

Reviewed April 23, 2019

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6.0
Anthony from Hong Kong SAR, China
Family with young children
Superior Quad Room 71 to 75 Sq M
Stayed 2 nights in December 2018

Book for full-board or Check the shuttle bus timetable ”

We enjoy our stay in naspa - we have a large 2 bedroom flat with gorgeous mountain view, the onsen is good size and a very comfy rest after the ski. Good facilities for sking and there are sufficient support for first timer, with ski school attached with hotel / and full ski kit available for rent. There is a “Pingu ski garden” for kids also and my kids have lots of fun there. Mind the shuttle bus as it does not necessary meet the train schedule (especially the last train). As Naspa is away from yuzawa town and there are no restaurant nearby, It has become a practical concern for us as we just got a room-only deal at the time.

Reviewed December 26, 2018

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8.4
Excellent
Dillon from Singapore
Group
Stayed 4 nights in February 2018

Good location with shuttle service but expensive”

The only restaurant dinners in the hotel are minimum 6100 yen per person, which makes it impossible to stay in the hotel for dinners throughout the ski trip. Instead, taking the shuttle to the train station area for dinner usually allows for dinners about one third to half that price. Furthermore, the gym is not free to use and is about 1100 yen per entry if i remember correctly, which does bother me a fair bit. With that said, the hotel is in quite a great location with good service and spacious rooms

Reviewed February 27, 2018

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9.6
Exceptional
Ka from Hong Kong SAR, China
Family with teens
Stayed 3 nights in January 2018

Exceptional”

Pros Facilities and rooms are clean and updated. Staff are helpful and friendly. Frequent shuttle buses between hotel, train station and ski areas. Con Buffet breakfast and dinner are not value of money. Choices are limited and cold.

Reviewed January 13, 2018

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9.6
Exceptional
Frank from Singapore
Solo traveler
Junior Suite
Stayed 2 nights in September 2019

Off peak season”

The room was really huge and spacious. Booked during the off-peak ski session. There is a nice onsen and international buffet that is really affordable and delicious. Highly recommended. Con is the location. Shuttle bus to the train station ends at 5 pm but you can always try to talk to the staff to arrange.

Reviewed September 19, 2019

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10.0
Exceptional
Raymond from Singapore
Family with teens
Stayed 2 nights in December 2015

Best stay”

Hospitality, location, room

The unit was spacious for the 5 of us in 2 bedrooms. The staff were very friendly and accommodating to all our requests. We had fun in the snow as the ski slopes are just behind the resort. Best hotel stay I had for a long time.

Reviewed December 21, 2015

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8.0
Excellent
Ravi from Philippines
Family with teens
Stayed 1 night in March 2018

good but could've been great”

I was disappointed that the check-out time was 10am. I needed to extend to 12noon and was charged 7,800 Yen extra. I was also disappointed that they did not give me a refund for the ski lift tickets I purchased which I wasn't able to use. Food options were limited.

Reviewed March 06, 2018

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10.0
Exceptional
Alvin from United States
Solo traveler
Stayed 2 nights in January 2017

great ski facility”

ski only on this ski in/ ski out hotel I'm a snowboarder but this place wanted me to get back to my beginnings! free shuttle bus to town and of course the bigger ski resorts.

Reviewed February 19, 2017

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10.0
Exceptional
Muhammad from Malaysia
Couple
Stayed 2 nights in April 2019

In-house Onsen!”

Great place to stay after a day at the ski resort, hotel include with in house hot springs bath. A must try experiences!

Reviewed November 25, 2019

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9.6
Exceptional
Berry from Taiwan
Family with teens
Stayed 1 night in January 2019

Family snow vacation”

I wish we have stayed longer!

Reviewed January 23, 2019

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7.6
Very good
Joseph from Malaysia
Family with teens
Superior Twin Room - Smoking
Stayed 4 nights in December 2019

Best if have enough snow.”

Checked online- ski season starts from Dec 19. Checked in from Dec 19-23 but no show- have to travel to Kagura. Hotel was large with free public onset but virtually all other facilities usage like swimming pool you've to pay. Ski rental was more expensive than in Kagura. If it snows it'll be beautiful here with its own ski lift which is within walking distance.

Reviewed December 27, 2019

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6.0
Aris from Indonesia
Family with young children
Stayed 1 night in October 2018

Air Conditionig is not working, old facilities”

We stay for 1 night, the room is quite big, But the only problem is air conditioning is not working well. We can not adjust the level, makes us sweat and feeling hot.. bad night

Reviewed October 11, 2018

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8.8
Excellent
Trina from Singapore
Family with teens
Stayed 2 nights in December 2019

Great service and spacious rooms”

We have a tatami japanese room. Lots of space for 6 people. Clean. All in good condition. Onsen also great!

Reviewed December 21, 2019

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8.4
Excellent
joselito from Philippines
Business traveler
Stayed 3 nights in February 2018

Need to provide for hand towels. Need to complete complimentary cofffee. More liberal shampoo. ”

Perfect view and accessibility.

Reviewed February 10, 2018

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9.6
Exceptional
Wing from Hong Kong SAR, China
Group
Superior Quad Room 71 to 75 Sq M
Stayed 2 nights in February 2020

Good comfortable hotel”

A large scale resort hotel, 5 minutes drive to the main street and station

Reviewed February 20, 2020

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8.0
Excellent
Gwo from Malaysia
Family with young children
Stayed 2 nights in February 2018

Very good”

Not many activities.

Reviewed February 16, 2018

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