Naspa New Otani
Naspa New Otani
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"Perfect view and accessibility."

joselito

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February 10, 2018

 Naspa New Otani
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Exterior view Naspa New Otani
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Excellent
Location
8.6
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Excellent
From 37 reviewsSee what guests said
8.7
/
10
Exceptional room comfort and quality
10.0
Recommended by 96% of guests
Value for money8.1
Location rating8.6
  • 190 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Sauna

  • Hot spring bath

Room choices
10.0
Exceptional
Room comfort & quality
Junior Suite
Junior Suite
...
  • Room size: 74 m²/797 ft²
  • Mountain view
  • 2 semi double beds
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Superior Twin Room
Superior Twin Room
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 semi double beds
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Family Room
Family Room
...
  • Room size: 111 m²/1195 ft²
  • Shower and bathtub
  • 2 single beds and 3 futons
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Western Suite
Western Suite
...
  • Room size: 111 m²/1195 ft²
  • Shower and bathtub
  • 2 single beds
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Japanese Suite
Japanese Suite
...
  • Room size: 111 m²/1195 ft²
  • Shower and bathtub
  • 5 futons
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Superior Japanese-Style Room
Superior Japanese-Style Room
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 6 futons
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Japanese room 20 tatami
Japanese room 20 tatami
...
  • Room size: 74 m²/797 ft²
  • Shower and bathtub
  • 9 futons
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Superior Room
Superior Room
...
  • Room size: 74 m²/797 ft²
  • Mountain view
  • 4 single beds
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Twin Room
Twin Room
...
  • Room size: 74 m²/797 ft²
  • Smoking allowed
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Family Room - Lift Passes Included
Family Room - Lift Passes Included
...
  • Room size: 111 m²/1195 ft²
  • Shower and bathtub
  • 2 single beds and 3 futons
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More about Naspa New Otani

More about Naspa New Otani

An overview

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What they offer

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Property's guest policies

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Some helpful facts

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Announcements

Child meal charges apply for children (1-3 years old) staying in existing beds. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Real reviews from real guests

Agoda Reviews (37)Booking.com Reviews (163)
8.7
/
10
Excellent
From 37 reviews
Cleanliness8.8
Facilities8.7
Location8.6
Room comfort and quality10.0
Service9.3
Value for money8.1
Provided by verified guests of Agoda
All languages
All guests (37)
Showing 17 verified guest comments
6.0
Aris from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in October 2018
Air Conditionig is not working, old facilities”
We stay for 1 night, the room is quite big, But the only problem is air conditioning is not working well. We can not adjust the level, makes us sweat and feeling hot.. bad night
Reviewed October 11, 2018
8.0
Excellent
Ravi from Philippines
Family with teens
Stayed 1 night in March 2018
good but could've been great”
I was disappointed that the check-out time was 10am. I needed to extend to 12noon and was charged 7,800 Yen extra. I was also disappointed that they did not give me a refund for the ski lift tickets I purchased which I wasn't able to use. Food options were limited.
Reviewed March 06, 2018
8.4
Excellent
Dillon from Singapore
Group
Stayed 4 nights in February 2018
Good location with shuttle service but expensive”
The only restaurant dinners in the hotel are minimum 6100 yen per person, which makes it impossible to stay in the hotel for dinners throughout the ski trip. Instead, taking the shuttle to the train station area for dinner usually allows for dinners about one third to half that price. Furthermore, the gym is not free to use and is about 1100 yen per entry if i remember correctly, which does bother me a fair bit. With that said, the hotel is in quite a great location with good service and spacious rooms
Reviewed February 27, 2018
8.4
Excellent
Carolynn from Australia
Family with young children
Superior Twin Room
Stayed 1 night in February 2018
Perfect place for beginners to experience snow”
Easy commute from Yokohama even though we’d only lived in Japan for a couple of days. We were so thrilled we made the effort as the snow was tumbling down and the facilities for little ones and beginners were just perfect!
Reviewed February 18, 2018
8.0
Excellent
Gwo from Malaysia
Family with young children
Superior Twin Room
Stayed 2 nights in February 2018
Very good”
Not many activities.
Reviewed February 16, 2018
8.4
Excellent
joselito from Philippines
Business traveler
Superior Twin Room
Stayed 3 nights in February 2018
Need to provide for hand towels. Need to complete complimentary cofffee. More liberal shampoo. ”
Perfect view and accessibility.
Reviewed February 10, 2018
9.6
Exceptional
Ka from Hong Kong
Family with teens
Superior Twin Room
Stayed 3 nights in January 2018
Exceptional”
Pros Facilities and rooms are clean and updated. Staff are helpful and friendly. Frequent shuttle buses between hotel, train station and ski areas. Con Buffet breakfast and dinner are not value of money. Choices are limited and cold.
Reviewed January 13, 2018
10.0
Exceptional
Alvin from United States
Solo traveler
Superior Twin Room
Stayed 2 nights in January 2017
great ski facility”
ski only on this ski in/ ski out hotel I'm a snowboarder but this place wanted me to get back to my beginnings! free shuttle bus to town and of course the bigger ski resorts.
Reviewed February 19, 2017
10.0
Exceptional
Raymond from Singapore
Family with teens
Stayed 2 nights in December 2015
Best stay”
Hospitality, location, room
The unit was spacious for the 5 of us in 2 bedrooms. The staff were very friendly and accommodating to all our requests. We had fun in the snow as the ski slopes are just behind the resort. Best hotel stay I had for a long time.
Reviewed December 21, 2015
10.0
Exceptional
AKIKO from Japan
Group
Superior Room
Stayed 1 night in September 2015
温泉が素晴らしい ”
温泉 間取り サービス
Reviewed September 19, 2015
10.0
Exceptional
panisara from Thailand
Couple
Superior Twin Room
Stayed 1 night in January 2018
สกีสวยต้องที่นี่”
โรงแรมและห้องดี ลานสกีสวย แนะนำเรื่องห้องอาหารควรมีหลากหลายกว่านี้ หรือมีลูฟทอฟเพื่อเห็นวิวอันสวยงาม
Reviewed January 29, 2018
7.2
Very good
PEI-WEN from Taiwan
Group
Superior Twin Room
Stayed 1 night in August 2018
除距離車站較遠,其他都不錯。”
若 shuttle bus 時間,早班更早點,結束更晚點就更方便了。
Reviewed September 10, 2018
10.0
Exceptional
WAI from Hong Kong
Couple
Superior Twin Room
Stayed 2 nights in February 2018
Ski”
Staff are helpful
Reviewed August 17, 2018
8.4
Excellent
Ka from Hong Kong
Solo traveler
Superior Twin Room
Stayed 2 nights in February 2017
地點適中,服務周到”
位置雖不算最近車站亦很便利,多線免費載客車,到達各大滑雪場亦很直接。 一入大門即有多位職員熱情招待,亦有專人介紹酒店設施及滑雪活動各方面資訊,十分貼心。 房內環境寬倘,景觀開揚,且有內外浴衣可穿著往來溫泉區樓層及部份餐廳。 想要好好來一頓晚餐就別期望過高,西餐廳無甚選擇,貨色普通,和食料理無位供應沒有試,鉄板烧七時尚未開門,唯有千不情萬不願往食自助餐,果然不出所料,食品質素跟6150日元完全不成正比。 綜合整體住宿感覺,以後有機會仍會再臨,衹要從晉餐方面做好準備,服務跟環境仍是一流的。
Reviewed February 12, 2017
7.6
Very good
Viola from China
Couple
Superior Twin Room
Stayed 2 nights in February 2018
位置很遠”
agoda的定位是錯的,從車站出來根本走不到,開車也要將近十分鐘。飯店接駁車時間也有限,基本都是做當地公車,不過房間大,飯店自帶雪場,還可以吧!
Reviewed April 11, 2018
9.2
Exceptional
from Taiwan
Family with young children
Superior Twin Room
Stayed 1 night in March 2018
非常好”
越後湯澤車站前 有接駁車 飯店人員的素質非常高 房間的景觀也不錯 能直接看到雪場 大浴場泡澡很舒服 Buffet蟹腳吃到飽 如果雪場的兒童遊樂設施多一點 會更好
Reviewed April 04, 2018
10.0
Exceptional
MING from Taiwan
Group
Stayed 1 night in February 2018
超棒的滑雪渡假飯店”
旅館人員親切貼心,只能玩ski有些小遺憾,但是飯店的房間和設施都是一等一
Reviewed February 23, 2018
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