Naspa New Otani
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Naspa New Otani

2117-9 Yuzawa, Yuzawamachi, Minamiuonuma-gun, Yuzawa, Yuzawa, Japan, 949-6101
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 Naspa New Otani
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    Interior view Naspa New Otani
    Swimming pool Naspa New Otani
    Superior Twin Room - Smoking Naspa New Otani
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     Naspa New Otani

    Naspa New Otani Reviews

    8.7
    Excellent
    /10
    (61 reviews)See what guests said
    8.4
    Excellent

    "Perfect view and accessibility."

    joselito

    -

    February 10, 2018

    10.0
    Exceptional room comfort and quality
    Recommended by 88% of guests

    Things you’ll love about Naspa New Otani

    Things you'll love

    • 170 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Sauna

    • Hot spring bath

    Excellent
    Location
    8.6
    See map
    Excellent location
    Popular
    Nearby
  • Kagura Ski Area11.46 km
  • Don't miss out!

    4 travelers have booked today.

    Value for money8.2
    Distance to city center1.8 km
    Location rating8.6

    Rooms available at Naspa New Otani

    10.0
    Exceptional
    Room comfort & quality
    Superior Twin Room - Smoking
    Superior Twin Room - Smoking
    ...
    • Room size: 37 m²/398 ft²
    • Mountain view
    • 1 single bed and 2 semi dou...
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    Junior Suite
    Junior Suite
    ...
    • Room size: 74 m²/797 ft²
    • Mountain view
    • 2 semi double beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 74 m²/797 ft²
    • Non-smoking
    Enter dates to see prices
    Japanese Style Room for 5 People
    Japanese Style Room for 5 People
    ...
    • Room size: 74 m²/797 ft²
    • Mountain view
    • 5 futons
    Enter dates to see prices
    Superior Japanese-Style Room
    Superior Japanese-Style Room
    ...
    • Room size: 50 m²/538 ft²
    • Mountain view
    • 3 futons
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 37 m²/398 ft²
    • Non-smoking
    Enter dates to see prices
    Superior Japanese Western Style Room
    Superior Japanese Western Style Room
    ...
    • Room size: 50 m²/538 ft²
    • Mountain view
    • 2 semi double beds and 1 fu...
    Enter dates to see prices
    Superior Japanese Style Room for 5 People
    Superior Japanese Style Room for 5 People
    ...
    • Room size: 50 m²/538 ft²
    • Mountain view
    • 5 futons
    Enter dates to see prices
    Twin Room with Airweave Mattress - Non-Smoking
    Twin Room with Airweave Mattress - Non-Smoking
    ...
    • Room size: 37 m²/398 ft²
    • Nature view
    • 2 semi double beds
    Enter dates to see prices
    Japanese Western Style Room for 5 People
    Japanese Western Style Room for 5 People
    ...
    • Room size: 50 m²/538 ft²
    • Mountain view
    • 2 single beds and 3 futons
    Enter dates to see prices
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    More about Naspa New Otani

    More about Naspa New Otani

    9.6
    Exceptional

    "Staff are helpful and friendly."

    Ka L.

    |

    January 13, 2018

    An overview

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    What they offer

    8.4
    Excellent

    "With that said, the hotel is in quite a great location with..."

    Dillon

    |

    February 27, 2018

    Read more reviews
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Child meal charges apply for children (1-3 years old) staying in existing beds. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Reviews of Naspa New Otani from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (61)Booking.com Reviews (251)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.7
    Location8.6
    Room comfort and quality10.0
    Service9.2
    Value for money8.2
    All languages
    All guests (61)
    All room types
    Showing 28 verified guest comments
    12
    9.6
    Exceptional
    AKBAR from Indonesia
    Group
    Superior Twin Room - Smoking
    Stayed 1 night in April 2019

    Great Naspa hospitality!”

    Great location in Naspa ski resort with complimentary shuttle service to/from echigoyuzawa station. Facilities and services are great, Public bath so relaxing. Rooms with breathtaking view and cleanliness. One more great thing, JUNG the concierge/bell is amazing hospitality!! I wish we could stay longer since our trip are tight schedule this time. See you next winter.

    Reviewed April 23, 2019
    10.0
    Exceptional
    Jeremy from United States
    Couple
    Stayed 3 nights in February 2019

    Great Hotel in Yuzawa - Large Rooms (Japanese tatami style)”

    Stayed here for a few nights for a short getaway ski trip from Tokyo. Located right on the NASPA mountain ski slopes - skiers only, no snowboarding allowed which is quite unique. However, as an intermediate-advanced skier you will prob. get bored skiing at NASPA so we moved to other areas - Kagura (15 mins away) was a gem and highly recommended to avoid the crowds. Back to the hotel. Free parking if you have a car. Large and crowded but mostly with locals from all parts of Japan. Great large rooms (we had a big Japanese-style tatami room; so I didn't get to see the Western rooms). Breakfast and dinner were as the other reviewers - the first night is great since it's a big buffet and it's all new. Both good quality Japanese & Western cuisine. However, the second night and onwards it's pretty much the same food and can get boring quite quickly. Check out other food options inside the JR Echigo-Yuzawa station. Great place to do some souvenir shopping and sake drinking and eating!

    Reviewed February 25, 2019
    6.0
    jacobo from Philippines
    Family with young children
    Superior Triple Room
    Stayed 1 night in January 2019

    Above average”

    Rooms are very run down and need to be renovated!

    Reviewed February 23, 2019
    8.8
    Excellent
    Tsz from Hong Kong
    Solo traveler
    Superior Twin Room - Smoking
    Stayed 3 nights in January 2019

    NASPA good slopes for beginners ”

    NASPA is a skier resort, they do have a shuttle bus from Echigo-Yuzawa to hotel

    Reviewed January 26, 2019
    9.6
    Exceptional
    Berry from Taiwan
    Family with teens
    Japanese-Style Room
    Stayed 1 night in January 2019

    Family snow vacation”

    I wish we have stayed longer!

    Reviewed January 23, 2019
    6.0
    Anthony from Hong Kong
    Family with young children
    Superior Quad Room 71 to 75 Sq M
    Stayed 2 nights in December 2018

    Book for full-board or Check the shuttle bus timetable ”

    We enjoy our stay in naspa - we have a large 2 bedroom flat with gorgeous mountain view, the onsen is good size and a very comfy rest after the ski. Good facilities for sking and there are sufficient support for first timer, with ski school attached with hotel / and full ski kit available for rent. There is a “Pingu ski garden” for kids also and my kids have lots of fun there. Mind the shuttle bus as it does not necessary meet the train schedule (especially the last train). As Naspa is away from yuzawa town and there are no restaurant nearby, It has become a practical concern for us as we just got a room-only deal at the time.

    Reviewed December 26, 2018
    6.0
    Aris from Indonesia
    Family with young children
    Superior Twin Room - Smoking
    Stayed 1 night in October 2018

    Air Conditionig is not working, old facilities”

    We stay for 1 night, the room is quite big, But the only problem is air conditioning is not working well. We can not adjust the level, makes us sweat and feeling hot.. bad night

    Reviewed October 11, 2018
    8.0
    Excellent
    Ravi from Philippines
    Family with teens
    Superior Triple Room
    Stayed 1 night in March 2018

    good but could've been great”

    I was disappointed that the check-out time was 10am. I needed to extend to 12noon and was charged 7,800 Yen extra. I was also disappointed that they did not give me a refund for the ski lift tickets I purchased which I wasn't able to use. Food options were limited.

    Reviewed March 06, 2018
    8.4
    Excellent
    Dillon from Singapore
    Group
    Superior Triple Room
    Stayed 4 nights in February 2018

    Good location with shuttle service but expensive”

    The only restaurant dinners in the hotel are minimum 6100 yen per person, which makes it impossible to stay in the hotel for dinners throughout the ski trip. Instead, taking the shuttle to the train station area for dinner usually allows for dinners about one third to half that price. Furthermore, the gym is not free to use and is about 1100 yen per entry if i remember correctly, which does bother me a fair bit. With that said, the hotel is in quite a great location with good service and spacious rooms

    Reviewed February 27, 2018
    8.4
    Excellent
    Carolynn from Australia
    Family with young children
    Superior Twin Room
    Stayed 1 night in February 2018

    Perfect place for beginners to experience snow”

    Easy commute from Yokohama even though we’d only lived in Japan for a couple of days. We were so thrilled we made the effort as the snow was tumbling down and the facilities for little ones and beginners were just perfect!

    Reviewed February 18, 2018
    8.0
    Excellent
    Gwo from Malaysia
    Family with young children
    Superior Twin Room - Smoking
    Stayed 2 nights in February 2018

    Very good”

    Not many activities.

    Reviewed February 16, 2018
    8.4
    Excellent
    joselito from Philippines
    Business traveler
    Superior Twin Room - Smoking
    Stayed 3 nights in February 2018

    Need to provide for hand towels. Need to complete complimentary cofffee. More liberal shampoo. ”

    Perfect view and accessibility.

    Reviewed February 10, 2018
    9.6
    Exceptional
    Ka from Hong Kong
    Family with teens
    Superior Twin Room
    Stayed 3 nights in January 2018

    Exceptional”

    Pros Facilities and rooms are clean and updated. Staff are helpful and friendly. Frequent shuttle buses between hotel, train station and ski areas. Con Buffet breakfast and dinner are not value of money. Choices are limited and cold.

    Reviewed January 13, 2018
    10.0
    Exceptional
    Alvin from United States
    Solo traveler
    Superior Twin Room - Smoking
    Stayed 2 nights in January 2017

    great ski facility”

    ski only on this ski in/ ski out hotel I'm a snowboarder but this place wanted me to get back to my beginnings! free shuttle bus to town and of course the bigger ski resorts.

    Reviewed February 19, 2017
    10.0
    Exceptional
    Raymond from Singapore
    Family with teens
    Superior Triple Room
    Stayed 2 nights in December 2015

    Best stay”

    Hospitality, location, room

    The unit was spacious for the 5 of us in 2 bedrooms. The staff were very friendly and accommodating to all our requests. We had fun in the snow as the ski slopes are just behind the resort. Best hotel stay I had for a long time.

    Reviewed December 21, 2015
    8.0
    Excellent
    HIDEKAZU from Japan
    Couple
    Superior Twin Room - Smoking
    Stayed 1 night in June 2019

    夜は真っ暗”

    山の中腹で夜の景色は真っ暗です

    Reviewed June 30, 2019
    8.0
    Excellent
    hattori from Japan
    Family with young children
    Superior Twin Room
    Stayed 1 night in March 2019

    子供連れに便利”

    少々高いですが、スキー場へのアクセス、その他設備等は非常に整っており、子連れスキーには非常に便利です。駅から近いのもよい。 東京からすぐに到着できる。

    Reviewed June 24, 2019
    8.4
    Excellent
    MAIKO
    Family with teens
    Quad Room
    Stayed 2 nights in May 2019

    Excellent”

    プールがあって、ブュッフェがあって、温泉が良くって、釣りが出来て(近場で)、卓球が出来て… という事で何回か宿泊しているので、概ね満足しているが、もし改善の余地があれば、参考まで サウナの終わり時間が22時なのが、早過ぎて残念 寝られるタイプのジャグジーの3台のうち2台が、噴出しない箇所があった 人数分のバスタオルとフェイスタオルはあったが、洗面台にかける分のタオルも欲しかった 禁煙ルームを希望したつもりだったが… 部屋に入ったらすごくタバコ臭くて、テーブルには灰皿も置いてあった 卓球のラケットのメンテナンスをもう少しして欲しいのと、できればシェイクを増やして欲しい

    Reviewed May 06, 2019
    10.0
    Exceptional
    AKIKO from Japan
    Group
    Superior Room
    Stayed 1 night in September 2015

    温泉が素晴らしい ”

    温泉 間取り サービス
    Reviewed September 19, 2015
    10.0
    Exceptional
    Thalapat from Thailand
    Family with young children
    Superior Quad Room 71 to 75 Sq M
    Stayed 2 nights in April 2019

    ห้องพักกว้างขวาง เดินทางสะดวกสบาย”

    ห้องพักกว้างขวาง เดินทางสะดวกสบาย การบริการดีมาก

    Reviewed May 27, 2019
    12
    This is a popular property. Don't miss out!

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    • Excellent location
    • Kagura Ski Area