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2016

National Hotel Jerusalem

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Excellent8.3
Based on 188 reviews
90% would recommend to a friend
National Hotel Jerusalem
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8.2 Excellent location
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8.2Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

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Room choices
Double
...
  • City view
  • 30 m²
  • 2 single beds or 1 double b...
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Superior Double or Twin
...
  • Street view
  • 26 m²
  • 1 double bed
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Single
...
  • 24 m²
  • Non-smoking
  • 1 single bed
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Triple
...
  • City view
  • 42 m²
  • 3 single beds or 1 single b...
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Family Room
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  • Street view
  • 38 m²
  • 2 single beds and 1 double ...
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Nearest essentials

Airports
  • 41 kilometers to
  • Ben Gurion International Airport (TLV)
  • 73 kilometers to
  • Queen Alia International Airport (AMM)
Public transportation
  • 2.8 kilometers to
  • Jerusalem Central Bus Station
  • 2.9 kilometers to
  • Central Light Rail Station
Hospital or clinic
  • 1.4 kilometers to
  • Bikur Cholim Hospital
Pharmacy
  • 1.8 kilometers to
  • Clalit Pharmacy
Convenience store
  • 1.5 kilometers to
  • Minimarket 24
Cash withdrawal
  • 1.1 kilometers to
  • ATM

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Verified guest reviews

Agoda Reviews (188)
Booking.com Reviews (1088)

5.9

Filter by guest type:
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 8.2
  • Room comfort and quality 8.1
  • Service 8.8
  • Value for money 8.3
Excellent
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.9
  • Room comfort and quality 9.5
  • Service 9.1
  • Value for money 8.4
  • Cleanliness 8.0
  • Facilities 7.6
  • Location 8.2
  • Room comfort and quality 8.3
  • Service 8.9
  • Value for money 8.4
  • Cleanliness 7.7
  • Facilities 7.5
  • Location 7.6
  • Room comfort and quality 7.6
  • Service 8.4
  • Value for money 7.8
Excellent
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 8.0
  • Service 8.7
  • Value for money 8.0
  • Cleanliness 8.3
  • Facilities 9.0
  • Location 8.6
  • Room comfort and quality 6.9
  • Service 9.4
  • Value for money 8.9
  • Cleanliness 8.9
  • Facilities 8.4
  • Location 8.7
  • Room comfort and quality 8.8
  • Service 9.0
  • Value for money 8.7
Provided by verified guests of Agoda
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Room type
  • Double
  • Single
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Showing 158 verified guest comments
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5.2
Toshiko from Japan
Business traveler
Single
Stayed 2 nights in June 2017
Above average”
There must be good rooms as I had heard positive reivews but the one I stayed at was not comfortable, small, dark, and not perfectly clean... Maybe I was unlucky...
Reviewed August 06, 2017
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8.0
Miika from Finland
Couple
Double
Stayed 2 nights in August 2017
Very good”
No beer or vine at the Hotel :(
Reviewed August 04, 2017
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8.4
Tasleem from United Kingdom
Couple
Double
Stayed 7 nights in June 2017
Excellent”
Hotel room looked a bit tired and probably needed a deep clean, windows dirty on the outside which made it feel grubby. However, we got used to it after a day or two! Although there was a kettle there was no complementary tea/coffee. There's a fridge and TV, but limited channels available if you're interested in watching. We had a twin room. Bathroom ok. Staff were lovely and made us feel welcome, helped us with any questions we asked. Fifteen minute walk to old Jerusalem and hotel located in muslim area. Would recommend for those who want to be near to old Jerusalem and want reassurance it is a halal hotel.
Reviewed July 08, 2017
THANK YOU FOR STAYING AT THE NATIONAL HOTEL WE WILL TAKE YOUR POINTS INTO CONSIDERATION HOPE TO SEE YO AGAIN REGARDS RESERVATION DEPT
Responded July 08, 2017
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National Hotel Jerusalem
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10.0
CHENGJUN from China
Solo traveler
Single
Stayed 2 nights in June 2017
wonderful place and professional service”
it's very safe although the hotel is located in Arabic area. police and military everywhere, which makes u feel safe all the time. only a few minutes from old city, and u can walk there in the morning or at noon or in the evening and different time bring u different experience....the room is simple but clean....
Reviewed June 13, 2017
thank you for staying at the NATIONAL HOTEL Hope to see you again regards
Responded July 01, 2017
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National Hotel Jerusalem
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8.4
Mohmed from United Kingdom
Group
Double
Stayed 1 night in May 2017
Great hotel great staff”
Stayed jerusalam for 6 days great time very good staff only criticism I can give was me being a Muslim observing fasting in Ramadan the morning Sahoor was very disappointing and more disappointing was the fact when I bought the mattter to their attention they didn't want to know
Reviewed June 02, 2017
Great having you at the national hotel Hope to see you again we will take you problem in consideration Regards
Responded July 01, 2017
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National Hotel Jerusalem
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6.0
Mohmed from United Kingdom
Group
Triple
Stayed 5 nights in May 2017
Staff could be better ”
Good hotel and reasonably clean was disappointed with the breakfast
Reviewed May 30, 2017
great having you at the NATIONAL HOTEL Hope to see you again regards
Responded July 01, 2017
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National Hotel Jerusalem
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10.0
Syed from United States
Group
Double
Stayed 1 night in May 2017
Great Value, Friendly and Modern”
Very welcoming staff, modern facilities and a good breakfast. Easy walking distance from the old city.
Reviewed May 17, 2017
thank you for staying at the NATIONAL HOTEL Hope to see you again Regards
Responded July 01, 2017
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National Hotel Jerusalem
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3.6
Aditee from United Kingdom
Solo traveler
Single
Stayed 1 night in May 2017
A really poor hotel in a not great area”
I just needed one night here and was bolstered by the good reviews. But I can't say that much was right about this hotel. First of all, as I arrived in the morning I left my bag with the reception staff since my room was not available before heading out for the day. There was no room to put it. The woman at reception told me just to leave it against the reception counter and someone would deal with it. When I got back - a full 8 hours later - the bag was still there in the exact same spot, against the counter, out in the open for anyone to come grab. The lack of security and care was astounding. The room itself was very dated and needed a good clean. There was leftover dirt / dust on the bathroom floor. The shower even when turned all the way up to the hottest setting was only warm. The safe was still locked from the previous guest so I was unable to reset or use it. They also gave me a twin room with two twin size beds even though I was a single person traveling alone, so it was a waste of space. Overall it was a very dirty and dated room. The only bright spot about this hotel is the breakfast, which is large and varied with a nice spread. The omelette bar is a nice touch and the gentleman working there was lovely, as were overall the restaurant staff.
Reviewed May 07, 2017
Great having you at the NATIONAL HOTEL Hope to see you again we will take you problem i consideration regards
Responded July 01, 2017
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National Hotel Jerusalem
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9.6
HLIAS from Greece
Group
Double
Stayed 4 nights in April 2017
Great Hotel Great Position !!!! ++++++++ Very Happy !!!!”
Reception people are the Greatest !!! All the time with a smile trying to help no mater how busy they are !!! Very good position , about 4 minutes from the old Town and about 10 minutes from the Holy Grave . Nice breakfast but it will be nice to have a few more options ....
Reviewed May 04, 2017
A pleasure having you at the NATIONAL HOTEL Hope to see you again we will take your opinion in consideration regards
Responded July 01, 2017
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National Hotel Jerusalem
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10.0
Nurlin from Singapore
Couple
Double
Stayed 4 nights in February 2017
Great location.. 10 mins away to one of the Old City's gates. 15 mins away to Masjidil Al-Aqsa”
Great breakfast spread!!!
Reviewed April 24, 2017
great having you at the NATIONAL HOTEL Hope to see you again Regards
Responded July 01, 2017
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National Hotel Jerusalem
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