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National Hotel Jerusalem
National Hotel Jerusalem
National Hotel Jerusalem
National Hotel Jerusalem
National Hotel Jerusalem
National Hotel Jerusalem
National Hotel Jerusalem

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8

Excellent

353 reviews

353 reviews

Breakfast22
Housekeeping12
Food & Dining3
See map

8.2

Excellent

Location rating score

Excellent location - 620 meters from city center
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Al-Quds Club

90 m

Arab Sports Center (ASC)

130 m

Educational Bookshop

150 m

Al Muaqat store

190 m

Hilal Al-Quds club

210 m

Popular landmarks
Church of the Holy Sepulchre

890 m

Western Wall

1.0 km

Old City of Jerusalem

1.1 km

Al-Aqsa Mosque

1.1 km

Mount of Olives

1.2 km

Closest landmarks
Dr Basel Husseini

50 m

Dr. All Ortopedia

120 m

Maccabi Health Services

140 m

Ibn el Haytham: Implant and Cosmetic Dentistry Center

150 m

Al-Aqsa Parking Lot

160 m

National Hotel Jerusalem

Al Zahra Street, East Jerusalem, Jerusalem, Israel, 55060 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the East Jerusalem part of Jerusalem, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old City of Jerusalem. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Located in heart of Jerusalem

Front desk [24-hour]

Airport transport

Excellent breakfast

340 meters to Garden Tomb

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Value for money8.1
Distance to city center1. Km
Location rating8.2
Nearest airportBen Gurion Airport (TLV)
Distance to airport40.9 km

Rooms available at National Hotel Jerusalem

Excellent
Room comfort & quality

8.1

Deluxe Rooms
...
  • Balcony/terrace
  • Bathtub
  • 1 double bed or 2 single be...
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Double
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Double or Twin
...
  • Room size: 36 m²/388 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Triple
...
  • Room size: 42 m²/452 ft²
  • City view
  • 3 single beds or 1 double b...
Enter dates to see prices
Single
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Family Room
...
  • Room size: 42 m²/452 ft²
  • Street view
  • 2 single beds and 1 double ...
Enter dates to see prices
Double Bed And 2 Bed Family Room
...
  • Room size: 37 m²/398 ft²
Enter dates to see prices
Standard Family Room (Double bed + Twin beds)
...
  • Room size: 37 m²/398 ft²
  • 2 single beds and 1 queen b...
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Junior Suite
...
  • Room size: 45 m²/484 ft²
  • 1 king bed and 1 single bed
Enter dates to see prices
Superior Triple Room
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at National Hotel Jerusalem?

Check-in is from 02:30 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to National Hotel Jerusalem?

National Hotel Jerusalem is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 85 ILS. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at National Hotel Jerusalem also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, National Hotel Jerusalem has a car park right on site for maximum convenience. Parking is available for an additional charge.

Is breakfast offered at National Hotel Jerusalem?

Start your mornings right, with the continental and buffet breakfast options offered at National Hotel Jerusalem. Adults can enjoy breakfast offered with an additional charge of 55 ILS if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at National Hotel Jerusalem?

National Hotel Jerusalem features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at National Hotel Jerusalem?

National Hotel Jerusalem does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby National Hotel Jerusalem?

National Hotel Jerusalem is located in East Jerusalem, famous for good restaurants such as Azzahra Restaurant, Al Watani Resturant and Al Zahra.

What popular shopping places are close to National Hotel Jerusalem?

Located in the East Jerusalem area, National Hotel Jerusalem is close to great shopping choices like The Armenian Ceramics-Balian Ltd and Nouveau Fine Arts.

What are popular attractions near National Hotel Jerusalem?

Guests at National Hotel Jerusalem can easily visit Tombs of the Kings, St George's Cathedral and Saint George's Cathedral located in the East Jerusalem area.

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Explore the neighborhood

What people love about National Hotel Jerusalem

  • 8.4

    Excellent
    Cleanliness

    "My Room was renovated and clean."

    David

    |

    June 22, 2022

  • 9.2

    Exceptional

    "I very much liked this place for the amount paid."

    Thomas

    |

    May 29, 2022

  • 7.6

    Very good

    "Their food was amazing and their pizza is something that I will definitely go get some day again."

    Enock

    |

    May 11, 2022

Property ranking|Compared to 377 Jerusalem properties
See all rankings
Room comfort score
8.1/10
Value for money score
8.1/10
Service score
8.5/10
Room size
29 sqm.
Better than
96
%
of Jerusalem properties
Better than
92
%
of Jerusalem properties
Better than
92
%
of Jerusalem properties
Bigger than
88
%
of Jerusalem properties
Overall rating:

8

Excellent
353 reviews
Cleanliness
7.8
Facilities
7.4
Location
8.2
Read all reviews >
More about National Hotel Jerusalem

More about National Hotel Jerusalem

National Hotel Jerusalem

Take advantage of the many attractions Jerusalem has to offer with a stay at National Hotel Jerusalem. Go beyond the touristy and get deeper into the offerings of Jerusalem with a stay at National Hotel Jerusalem, located merely 1.0 km from Old City of Jerusalem.
National Hotel Jerusalem offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Jerusalem even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at National Hotel Jerusalem is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at National Hotel Jerusalem include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at National Hotel Jerusalem. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. National Hotel Jerusalem caters to its guests varied dietary restrictions with cuisine types such as halal available.
National Hotel Jerusalem offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Jerusalem during your stay at the hotel. Get a photograph of yourself in front of Yad Vashem - Holocaust Memorial located 5.6 km away, a must-see for anyone visiting Jerusalem.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Jerusalem.

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Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Breakfast

28 mentions

Housekeeping

19 mentions

Food & Dining

4 mentions

Internet

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • Hebrew
  • Spanish
  • Turkish

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Parking [paid]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Clothes dryer
  • Complimentary drinking water
  • Hair dryer
  • Linens
  • Lock box in room
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Toiletries
  • Towels
  • Wi-Fi
Food and dining
Breakfast options
  • Continental
  • Halal
Restaurants on site

Al WATANI RESTAURANT

  • Cuisine: International, Mediterranean, Seafood
  • Menu: Buffet, A-la-carte

Restaurant #2

  • Cuisine: International, Mediterranean, Middle Eastern
  • Menu: A-la-carte
Location
Al Zahra Street, East Jerusalem, Jerusalem, Israel, 55060
Excellent
Location

8.2

Airports

  • Ben Gurion Airport (TLV)
    40.9 km 56 min drive
  • Sde Dov Airport (SDV)
    55.1 km

Public transportation

  • Jerusalem Central Bus Station
    2.8 km
  • Central Light Rail Station
    2.9 km

Hospital or clinic

  • Dr Basel Husseini
    50 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    1.1 km
What's nearby

Popular landmarks

  • Garden Tomb
    340 m
  • Church of the Holy Sepulchre
    890 m
  • Western Wall
    1.0 km
  • Old City of Jerusalem
    1.1 km
  • Al-Aqsa Mosque
    1.1 km
  • Mount of Olives
    1.2 km
  • Hezekiah's Tunnel
    1.5 km
  • Mahane Yehuda Market
    1.9 km
  • Israel Museum
    3.2 km
  • Yad Vashem - Holocaust Memorial
    5.6 km

Nearby landmarks

  • Dr Basel Husseini
    50 m
  • Al-Quds Club
    90 m
  • Dr. All Ortopedia
    120 m
  • Arab Sports Center (ASC)
    130 m
  • Maccabi Health Services
    140 m
  • Ibn el Haytham: Implant and Cosmetic Dentistry Center
    150 m
  • Educational Bookshop
    150 m
  • Al-Aqsa Parking Lot
    160 m
  • Jerusalem Parking Lot
    170 m
  • Abdo Parking Lot
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the local tax regulation, Israeli citizens are committed to the compulsory VAT, which is payable at the hotel. This tax is not included in the hotel reservation cost and will be collected by the hotel upon check in.
  • Complimentary parking is available and is subject to availability.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:30
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee85 ILS
  • Distance from city center1. Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)55 ILS
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 99
  • Room voltage250
  • Year property opened1954
  • Most recent renovation2010

Parking

  • Daily parking fee0 USD

Reviews of National Hotel Jerusalem from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.8
Facilities7.4
Location8.2
Room comfort and quality8.1
Service8.5
Value for money8.1
High score for Jerusalem
Rating
9+ Exceptional (82)
8-9 Excellent (53)
7-8 Very Good (51)
6-7 Good (16)
<6 Below Expectation (33)
Time of the year
Mar - May (70)
Jun - Aug (54)
Sep - Nov (57)
Dec - Feb (54)
All guests (353)
All room types
All languages

Show reviews that mention 

Showing 235 verified guest comments
12345
9.0
Exceptional
Karen from Armenia
Couple
Double
Stayed 6 nights in July 2014

Hotel National. I would stay again.”

The staff, location, price

I was in Jerusalem with my wife from July 30 to August 5. In my opinion the hotel is not a 4 but 3 star. But still for its price it’s a very good solution. The rooms are quite clean and well equipped. The breakfast is quite good. The hotel is situated not far from the Old City (only 5 minutes of walk to the nearest gate to the Old City and 10-13 minutes to the Church of Holy Sepulcher). Though it is in Muslim quarter, which is of course more noisy and dirty than the others but still it is very safe to stay in this quarter. At least for a couple it is very safe. I don’t know how it is for a single woman. The hotel staff is just excellent, especially Nirvana. She is very helpful and really loves her job. In overall I would give 8 points from 10 for the hotel and would not mind to stay there next time we would be in Jerusalem. We were in Jerusalem during the last war between Israeli army and Hamas but there was nothing reminding us about the war, except of course the fact that there were very few tourists and it was easy to go everywhere and to bargain when buying something (the sellers were always saying that if there wasn’t this war they would sell the item twice more expensive). I was second time in Jerusalem and know not from the reviews how many tourists should be in the city if there was no war. So, it is very safe to go there now and I recommend not to delay the visit because of the war.

Reviewed August 09, 2014

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THANK YOU FOR STAYING AT THE NATIONAL HOTEL HOPE TO SEE YOU AGAIN REGARDS

Responded July 02, 2017
National Hotel Jerusalem
8.3
Excellent
Jonathan from United Kingdom
Solo traveler
Single
Stayed 2 nights in October 2013

Very pleasant stay, clean hotel, excellent staff!”

Efficient Staff, comfortable room, business centre

I initially booked two nights as this was my first stay in East Jerusalem...wanted to get a feel of the area first. I then extended my stay fo a further five nights on the basis that the hotel was fine and such good value for money. The staff here are all excellent from the room attendants, to Nirvana and the other Front Desk staff, to the Management. The location may not suit everyone as the hotel is in E Jerusalem. But I wouldn't let that put you off, for me it was a new and interesting experience staying here. Walking around at night was no problem, the area is obviously different to the other side of Jerusalem (bookshops here tend to be very pro-palestinian for example), but I still felt quite safe and experienced no problems. I only ate breakfast at the hotel but it was very pleasant and there was plenty. The only slight gripe, and it was minor, was the wi-fi didn't always work in the rooms. However you have free use of their pc's in the lobby so no problem really. Having stayed in Jerusalem over ten times I'm hard pushed to think of a hotel where the staff tried harder than those at the National Hotel to make my stay successful. I would definitely consider staying here again.

Reviewed November 05, 2013

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WE ARE GLAD HAVING YOU AT THE NATIONAL HOTEL HOPE TO SEE YOU AGAIN REGARD

Responded July 02, 2017
National Hotel Jerusalem
9.7
Exceptional
Erik from United States
Group
Triple
Stayed 1 night in July 2015

Wonderful stay...”

location, room, and staff

Made a quick overnight trip to Jerusalem from Amman with a small group and needed a hotel that was comfortable, clean, and quiet. Well, I got two out of three, as it was during Ramadan, the street out front gets pretty rowdy after 10pm and the celebrations continue past 1am. I had asked the desk clerk that the room be on the quiet side of the building. He assured me it was. We were so tired after a long and busy day of walking and seeing all we could see in a day of walking around Jerusalem, that didn't bother with changing rooms. Other than that, it is a wonderful hotel. The rooms are fairly spacious, clean, and modern. I found the bed pretty comfortable. The staff is very friendly and helpful as well. Looking back, I probably should've had them switch rooms to the side of the building not facing the street. So be warned, if it's during Ramadan, prepare for a street party on the street out front.

Reviewed July 12, 2015

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THANK YOU FOR STAYING AT THE NATIONAL HOTEL HOPE TO SEE YOU AGAIN REGARDS

Responded July 02, 2017
National Hotel Jerusalem
9.3
Exceptional
David from United Kingdom
Couple
Double
Stayed 7 nights in June 2014

Very comfortable friendly welcoming hotel.”

The Staff were excellent, Great location, Very clean with good food

We very much enjoyed our stay in Jerusalem and the National Hotel was ideal for our accomodation. I cannot speak highly enough of the friendly and attentive staff...they were all great! The hotal is in a great location for visiting aall the sights in the Old City of Jerusalem. It is very good value for money and I highly recommend the hotal for your Jerusalem stay.

Reviewed July 07, 2014

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Responded July 02, 2017
National Hotel Jerusalem
9.7
Exceptional
Kenneth from United States
Solo traveler
Single
Stayed 3 nights in July 2014

a great place to stay”

rooms were clean / staff was very helpfull / great location

I stay in lots of hotels for business and never bother to write a review but my stay at National Hotel Jerusalem was so acceptably satisfying I thought it deserved an excellent review. The Staff was friendly, the rooms were clean and both ladies at the front deck were very helpful especially Nirveha. There was no bar but I brought liquor and drank it in my room, that saved me some money.

Reviewed July 25, 2014

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Responded July 02, 2017
National Hotel Jerusalem
9.6
Exceptional
Christopher from United States
Couple
Double
Stayed 4 nights in February 2017

Exceptional”

National Hotel Jerusalem was wonderful. It a perfect base for exploring Jerusalem and the delicious breakfasts were a perfect start to each day. Whenever we need anything, from pillows to a voltage adapter, the front desk staff were more than happy to oblige. I would recommend this hotel to anyone visiting Jerusalem.

Reviewed March 07, 2017

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thank you very much glad to have yo at the NATIONAL HOTEL ] hope to see you again regards

Responded July 01, 2017
National Hotel Jerusalem
10.0
Exceptional
Ee from Singapore
Couple
Double
Stayed 4 nights in October 2014

Superb”

Location, Comfortable, Staff

I enjoyed my stay at the National Hotel Jerusalem very much. The Staff were warm and helpful, especially Nirvana, who helped us to sort out a problem with our day tour and also with general enquiries. The breakfast spread was wide and wonderful. We also had dinner at the restaurant and it was far better than the neighbouring restaurants in the area. The bedroom and bathroom were spacious and clean. The hotel is a short walk to Damascus Gate and Flower Gate. I would certainly stay here again.

Reviewed November 18, 2014

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THANK YOU FOR STAYING AT THE NATIONAL HOTEL LOOKING FORWARD TO SEE YOU AGAIN REGARDS

Responded July 02, 2017
National Hotel Jerusalem
9.3
Exceptional
HO from Hong Kong SAR, China
Solo traveler
Single
Stayed 4 nights in December 2014

Location, helpful and friendly, nice room and bed.”

convenient, comfy, warmth from staff

My stay was really great at National! It was my first time in Israel, Nirvana was very warmth and helpful to make my stay and trip an really enjoyable one! She's just amazing and very thoughtful & caring, helped in every way: arrange trip, where to exchange money, different ways to go different places, etc... Room has balcony and could open window for the fresh air to come in! it's roomy and comfy! Breakfast has a nice view but not many choices, but good enough to get you going for the next few hours, peppers and veggies are really fresh! It's located in Arab side which is fantastic! Close to sightseeing and people are friendly! If going Jerusalem again would definitely go back to this hotel!

Reviewed December 15, 2014

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Responded July 02, 2017
National Hotel Jerusalem
10.0
Exceptional
Raheel from Norway
Couple
Double
Stayed 5 nights in March 2017

Very good hotel, best breakfast, perfect location ”

Hotel is just 5 mins walk away from old city. Many eating places nearby. A few bad things but they can be ignored when there are so many good things. Very friendly staff, always ready for help. Especially Mohammed and Lama at reception were nice, helpful and friendly. Good wifi speed. Hotel interior is nice and modern. Rooms are very spacious. Washrooms need a bit renovation. The safe in our room wasn't working which they changed the next day. Telefone in our room wasn't working either but they dint fix it during our whole stay of 5 nights and it was a bit irritating to go down at the reception for everything instead of just calling from our room. 2 single beds were together to make a double bad which means the bed can slide apart a few inches any time of the night. Breakfast was awesome. Huge and fresh variety, hot breakfast. The cook makes omlettes or fried eggs of your choice at the spot. Breakfast room/restaurant had a nice view of the mount of olives. A great place for dinner too, very nice waiters, delicious food, menu with a good variety of food, not cheap but not too expensive either. Overall really nice hotel. Would highly recommend it, will definitely stay there next time when we are in jerusalem and hope that hotel's administration fix the few flaws so it will be perfect.

Reviewed April 03, 2017

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It was pleasure having you at the NATIONAL HOTEL Hope to see you again we will take you valid points in consideration regards

Responded July 01, 2017
National Hotel Jerusalem
8.4
Excellent
adrian from United Kingdom
Family with teens
Double
Stayed 3 nights in July 2018

Old town”

Hotel located near Damascus gate in the Muslim part of Jerusalem. Stayed in room 223 which was a standard room quite small. The furniture could do with updating but adequate for the time we spent there. The location of the hotel is excellent for seeing the major sites of Jerusalem all within walking distance.The real gem of this hotel is the staff who were invaluable in giving advice and help on getting around and transport to and from the airport. Breakfast typically Arabic cruisine plentiful and an added bonus freshly cooked omelettes made to order. Would definitely recommend it using as a base for site seeing . Tip .. we only stayed for a couple of nights however if staying longer would recommend upgrading to a superior room with more space and most with a balcony.

Reviewed July 15, 2018

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Dear Guest: thank you for your feedback and high score looking forward to having you again at the National Hotel. regards,

Responded September 17, 2018
National Hotel Jerusalem
8.4
Excellent
Tasleem from United Kingdom
Couple
Double
Stayed 7 nights in June 2017

Excellent”

Hotel room looked a bit tired and probably needed a deep clean, windows dirty on the outside which made it feel grubby. However, we got used to it after a day or two! Although there was a kettle there was no complementary tea/coffee. There's a fridge and TV, but limited channels available if you're interested in watching. We had a twin room. Bathroom ok. Staff were lovely and made us feel welcome, helped us with any questions we asked. Fifteen minute walk to old Jerusalem and hotel located in muslim area. Would recommend for those who want to be near to old Jerusalem and want reassurance it is a halal hotel.

Reviewed July 08, 2017

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THANK YOU FOR STAYING AT THE NATIONAL HOTEL WE WILL TAKE YOUR POINTS INTO CONSIDERATION HOPE TO SEE YO AGAIN REGARDS RESERVATION DEPT

Responded July 08, 2017
National Hotel Jerusalem
10.0
Exceptional
Marc from Netherlands
Solo traveler
Double
Stayed 1 night in October 2011

Wonderfull hotel with friendly service”

Close to Haram al Sharief and old City

First impression was that the front desk manager Miss Nirvana is very friendly and helpfull from the first moment I stepped in. Room is tidy and clean. Breakfast is delicious. Location of Hotel is on a close walkingdistance to the old city and busterminal. I can recommend this hotel to everybody who wants to visit Jerusalem, and specially the old city and Haram al Sharif.

Reviewed October 14, 2011

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THANK YOU FOR STAYING AT THE NATIONAL HOTEL HOPE TO SEE YOU AGAIN REGARDS

Responded July 02, 2017
National Hotel Jerusalem
7.6
Very good
Patrick from United States
Solo traveler
Single
Stayed 1 night in April 2017

Good hotel in fair location”

To counter some of the previous comments that had me concerned after booking, the rooms and linen were very clean (no bugs, etc. as some others reported). Rooms are also quiet, and I had to have the window open to hear the prayer calls. The location is decent, with the old city a walkable distance, although if you are at the Jaffa gate, the trek home can feel a bit tiring after a long day. I also had no concerns whatsoever in walking around the vicinity at night. Contrary to other posts, I was not approached a single time by anybody on the streets, and in fact, I found the Palestinians to be the kindest people in general during my travels throughout Israel. If price was the same I would probably stay at a hotel near a light rail stop in the New City and take the train into City Hall or Damascus Gates; however, for the price difference in East Jerusalem, National is a solid choice (and is also near Shivtei Israel station if you want to go into the New City by rail).

Reviewed April 18, 2017

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thank you for staying at the NATIONAL HOTEL hope to see you again regards

Responded July 01, 2017
National Hotel Jerusalem
8.7
Excellent
Marc from United States
Group
Double
Stayed 2 nights in July 2011

Incredible service”

Zirwana the front desk manager

I was at first worried when I realized I was staying in an arab neighborhood of Jerusalem. I then quickly was realized that the staff makes this hotel what it is. They are by far the most generous, sweet, and kind staff I have experienced at a hotel in Israel (I have been 5 times!). The front desk manager Zirwana is amazing and so incredibly sweet. She always has a smile on her face and she made my friend and my stay stay incredibly comfortable.

Reviewed July 22, 2011

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THANK YOU FOR STAYING AT THE NATIONAL HOTEL HOPE TO SEE YOU AGAIN REGARDS

Responded July 02, 2017
National Hotel Jerusalem
7.3
Very good
Alice from Singapore
Couple
Double
Stayed 4 nights in July 2014

Enjoy our best in uncertain time”

1) The room was spacious n comfortable 2) Location is great 3) The best of all is Nirvana-she is God-sent. She is helpful, assuring , patient, always smiling n sincere with a heart of gold.

We decided to go ahead to Jerusalem as planned after email with Nirvana. The hotel is comfortable n clean. It's 7 minutes walk to the old city which is the main reason we choose it. But because of the crisis in Gaza, we r a bit worried of our safety n dare not venture outside in the night. On the very 1st night we arrived there was a protest just outside the hotel n we can c everything from our room with lots of soldiers. It was a bit scary but in the days the neighborhood is vibrant n busy n crowded. But there is an air of tension n there were road blockages on 2 days. So if there is no conflict this will be a good for value hotel to stay. The front manager Nirvana is a saving grace. She serves with her heart n gives very practical n accurate advice regarding the situation everyday. She keeps assured me that everything will be alright n even keep me a hug n complementary dinner when we have to stay in cos it's not safe to venture out. I applaud the resilience of the people here with all the uncertainty n suffering, they carried on with their lives with a smile on their face n hope in their heart. God bless Jerusalem n all the people who belong there!

Reviewed July 26, 2014

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THANK YOU FOR STAYING AT THE NATIONAL HOTEL HOPE TO SEE YOU AGAIN REGARDS

Responded July 02, 2017
National Hotel Jerusalem
8.4
Excellent
Fang from Canada
Couple
Double
Stayed 3 nights in October 2016

Excellent experience”

It really amazing:Receiption Ms Nirvana greeting my name when we entered hotel before making check in. She provided all the necessary information with such a polite manner and always have smiling face. Mr Naser, both of them are the treasure of the hotel. We enjoy their service. Of coure we will stay with the hotel next time when visit Jerusalem. They are the best.

Reviewed October 11, 2016

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It was great having you thank you for staying at the NATIONAL HOTEL Hope to see you again regard

Responded July 01, 2017
National Hotel Jerusalem
8.8
Excellent
Chris from Ireland
Couple
Double
Stayed 2 nights in March 2018

Great hotel in perfect location for Jerusalem”

My wife and stayed for three nights in March. We used the hotel as a base for exploring Jerusalem. It was only 5 minutes from Herod's Gate into the old city. Staff were great and breakfast good. Would recommend.

Reviewed April 02, 2018

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Thank you for your feedback and comments. Yes, the National Hotel is very central and within walking distance to the old city as well as historical places.

Responded June 05, 2018
National Hotel Jerusalem
8.8
Excellent
Timothy from United States
Couple
Triple
Stayed 1 night in November 2017

Convenient to Old City”

Very convenient to Old Jerusalem. Warm welcoming staff and good breakfast. Was there in November and A/C had been turned off for the season, and we had no window - only a door to common patio, room was uncomfortably warm overnight..

Reviewed December 04, 2017

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ear guest: thank you for your feedback, we will take it into considration looking forward to having you at then National Hotel. regards,

Responded September 17, 2018
National Hotel Jerusalem
10.0
Exceptional
Saeed from United Kingdom
Group
Double
Stayed 3 nights in February 2015

A great welcoming hotel”

Great location, clean, fantastic cheerful staff

We extended our stay at the national hotel because we were extremely pleased with the hotel,all it's staff such as Nirvanna at the desk, Ibrahim and Mohammad at the diner who were very cheerful with a great sense of humour and catered to all our needs, infact all the staff are great. The rooms were cleaned everyday without fail, the bathroom was spotlessly clean. Nirvanna the desk girl has extremely good memory, very helpful and perfect character.10 out of 10 guys, keep it up and will definitely be recommending the hotel to others.⭐️⭐️⭐️⭐️⭐️

Reviewed February 18, 2015

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GLAD HAVING YOU AT THE NATIONAL HOTEL LOOKING FORWARD OF HAVING YOU AGAIN REGARDS

Responded July 02, 2017
National Hotel Jerusalem
10.0
Exceptional
Martin from Australia
Couple
Stayed 2 nights in July 2019

Best hotel”

One of the best hotels in Jerusalem. Absolutely loved the breakfast! 5 star breakfast! Location is perfect. 5 minute walk to the old city!

Reviewed July 06, 2019

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