This property is in high demand!
Booked 25 times
Booked 25 times
Free Wi-Fi in all rooms!
Compared to 81 Bintan Island properties at Agoda for various dates
|Value for money||7.8|
|Nearest airport||Hang Nadim Airport (BTH)|
|Distance to airport||24.6 km|
"The location was good, the rooms were clean and tidy."
January 5, 2019
"Overall the service staff are very nice and helpful."
January 1, 2019
"We will consider to come back again next time."
January 1, 2019
"All the staff was extremely warm, friendly and ready to serv..."
November 2, 2018
Offering quality accommodations in the family fun, beaches, spas district of Bintan Island, The Canopi Resort is a popular pick for both business and leisure travelers. Set from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by The Canopi Resort ensure a pleasant stay for guests. A selection of top-class facilities such as free Wi-Fi in all rooms, convenience store, daily housekeeping, taxi service, wheelchair accessible can be enjoyed at the hotel.
The Canopi Resort is home to 40 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea. Throughout the day you can enjoy the relaxing atmosphere of the water park, watersports equipment rentals, outdoor pool, spa, massage. Whatever your purpose of visit, The Canopi Resort is an excellent choice for your stay in Bintan Island.
"Very clean facilities and activities available for all."
January 8, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Natra Bintan a Tribute Portfolio Resort
Show reviews that mention
Cleanliness was top notch. Staff were very polite and helpful. Also were very knowledgeable. As my grand niece and nephew had to have gluten free food, the chefs took extra care in preparing their food and made special meals for them.
Awesome choice for a weekend getaway”
We simply love the awesome pool! Our family spent hours at the pool having fun n the kids also played sandcastles! Service was excellent and the staff were all so friendly! Lastly the glamping experience in our tent was a memorable one for our family.
Returned visit with a positive surprise ”
After Marriott took over I can see the staffs are very focused on hospitality and cleanliness. My dad had a bad fall from the resort’s e-motorcycle on the 1st night, not of any fault from the resort or the e-motorcycle but the attentions and services provided by the resort’s staffs were 5 stars till we boarded the ferry back to Singapore ! Thumbs up to several staff like buggy driver Ah Long and as well as the main driver who ferry us to the clinic and to the ferry terminal. Think his name was Agus... Thumbs up to these guys. Great activities which will keep you busy and best feature is the blue lagoon like no other. The only thing it needs is to have more F&B outlets and most importantly a gym. Won’t be complete without a gym. Hope to see a nice gym when I come back. Will be getting more friends to join me next round.
The safari tent was one kid of experience. We do not expect the place to be sparkling clean but it was quite good in term of cleanliness. The beach is nice and the resturant served good food. Our baby girl spend great times at the shallow waters and had an entire indoor playground to herself one morning
Dear Junlong Thank you so much for the kind review. and we are so glad that you and your family enjoyed your staycation with us. Please do not hesitate to contact us if you're planning to come again in the near future warmest regards Galih Fatahilah Digital Marketing Executive
Good service from the hotel staff! Buggy services are included as well. Breakfast spread was good!
Weekday is quiet and limited food option”
The rooms are nicely decorate as per images. The staffs were very friendly, helpful and patience. Restaurant Food is average and the food court is only open on weekends. Everything is chargeable except for soaking in the lagoon. BBQ food quality needs to be improve.
Fantastic One Stop Entertainment”
Really expensive but very conducive for family with young kids. The staff are very friendly and love the fact there is whatsapp communication for requests. Food options were limited but it was alright. The pool/beach area is manmade. Definitely better for older kids but the Kids Activity centre is very good. If you need a short getaway and looking for something to just be at, get the tent with the Jacuzzi. Fantastic
Absolutely amazing stay”
The Canopi room was very comfortable and I was so in love with the outdoor bathroom (but not during hot sunny daytime as the toilet could be very heating. My bf didn’t like it as he attracted alot of mosquitoes and insects lol). Everyone in the resort (Mutya, Tia, Siti, Juang, Adil, etc) were so friendly and helpful and always greeted you with a smile. Even thou nothing much to do in the resort as we ain’t the water sport person, we enjoyed a lot during the stay as our main purpose of the trip was to rest and chillax and spent time together. Having our meal in the patio, sitting by the poolside admiring the sunset, sipping cocktails next to the crystal lagoon at a quiet night (the fresh coconut cocktails is a must to try! Exclusively from the bartender Juang), having the bbq outside our tent, etc. Totally enjoyed our time at The Canopi resort and can’t wait for our next trip back there! And I’ve started to miss the Super delicious nasi goreng kampung already!! Thanks everyone there :)
Dear Magdalene It is truly a delight to know that you enjoyed your stay. It matters most to us knowing that our guests have a great experience when staying with us, and we are glad we have achieved it with you during your recent visit. Thank you for also shinning a light on Mutya, Tia, Siti, Juang, and Adil l whom are very much enthused to receive such an amazing feedback. Please do not hesitate to contact us when you have the dates of travel and we look forward to seeing you again soon. Warmest Regards, Galih Fatahilah Digital Marketing Executive
Beautiful Resort, worth visiting ”
Both my 2 adult children and I were enchanted by the resort. It was very different from other resorts that we had visited previously. The whole resort was very clean. All grades of staff was very courteous, very knowledgeable, very attentive to guests' needs. They are all very prompt in their service. They serviced with smiles. Excellent service and staff were very helpful and all smiles every time they attended to us. Good on the job training. Very impressed. Definitely will visit the resort again!
Dear Rosie Thank you for taking the time to share your experience with us. We are immensely humbled by your generous review of our hotel and service. Your review shall be shared with our entire team as this will be a great motivation for all of us. We are grateful for your genuine appreciation of our service and we do hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Galih Fatahilah Digital Marketing Executive
Very friendly staff. Perfect location - near ferry terminal and adjacent to the amazing Chill Cove with lots of water activities within the lagoon. Highly recommended.
if it rains , there nothing much you could do in the resort . so dont go during raining season . ants are found in the room.
The Canopi was really beautiful and clean. Staff were also really nice and polite. Only thing to improve on is their lobby cafe. There were lots of fly around the food and food offered for lunch buffet was not good at all for the price paid.
Hi Wai, Thank you for sharing your experience with us. and we are deeply sorry for all the incovenience that you have encountered during your stay with us. we are strive to improve our performance, and your constructive criticism will beshared with our entire team as this will be a good motivation for us to do better. Warnest Regards Galih Gilang Fatahilah Digital Marketing Executive
Most Amazing Experience!”
It was seriously a wonderful experience where everything was amazing, from the rooms where I was just blown away. Shower area was fantastic. Everything was communicated through whatsapp and you could request for anything and you'll have it including shuttle to any location you like. The whole area was just amazing and so relaxing. Everything is just more than satisfactory!
It is truly a delight to know that you enjoyed your stay. It matters most to us knowing that our guests have a great experience when staying with us, and we are glad we have achieved it with you during your recent visit. Please do not hesitate to contact us when you have the dates of travel and we look forward to seeing you again soon. Warmest Regards, Galih Gilang Fatahilah Digital Marketing Executive
Awesome lagoon resort!”
2nd visit to this place. If you are looking for a place to chill, this is the place. 5 mins from jetty, special lane at immigration during arrival, Super friendly staff, always smiling and welcoming, big lagoon to swim Everyday, water activities and massage all within Treasure Bay. You don’t have to go anywhere.
Dear Boon, It is truly a delight to know that you enjoyed your stay. It matters most to us knowing that our guests have a great experience when staying with us, and we are glad we have achieved it with you during your recent visit. Please do not hesitate to contact us when you have the dates of travel and we look forward to seeing you again soon. Warmest Regards, Galih Gilang Fatahilah Digital Marketing Executive
Need to pay for land & water sport activities. There are hawker stalls near treasure bay, average price there is USD3-5. There are 2 restaurants within the resort at resort price. We had our first night dinner at Kelong Mangrove Restaurant. Just get the resort to call the restaurant and the restaurant will provide transport, with boat ride to the Kelong. Good experience for the kids. Must rent electric scooter, we rented 2 for 6 hours, my elder boy had fun riding. Service is good and resort staff are friendly.
a very cozy glamping experience”
We went to Canopi for a Bachelorette party for our girlfriend. It was the perfect backdrop for our party, as the Canopi is gorgeous both inside the tent and also everywhere around. We stayed in the garden tent, and the trellis garden is absolutely perfect for our photo moments. The staff were kind and professional in helping us to take photos, ever ready to provide assistance. The wifi connection was surprisingly strong, and can be connected throughout the whole glamping site. The lagoon is well maintained and clean. The only area to be improved is probably the restaurant availability. There's only one restaurant Patio at the whole resort, other than the BBQ dinner (which has a good ambience and layout but the cost is exorbitant), but we actually got a driver to send us to nearby Pasasara (food centre) which sells local food at a very affordable fare. Overall, we had an absolutely amazing experience at The Canopi!
Clean and minimalist. Greeted by very friendly and smiley staff after a complimentary pick-up from the ferry terminal. Light refreshments were provided as we waited for our check in at 3pm. Food at the Palio were good and the price were not that pricey. The rooms were amazing. We really enjoyed the ensuite jacuzzi which we utilised every day. We really like the whole villa. The lagoon was a perfect resting place for us. Guests might want to take note that activities available need to be paid with a card (cash not available).
Landscape sparse and toilets acoustics revealing”
the tent interiors is the best part of the resort, other than that, it feels like a cheap toilet experience, like the back of a shophouse, you can hear the kids next door getting scolded, and the guy next door clearing his throat.
Good for short stay”
Felt the Marriott hospitality! Hotel staff from frontdesk to cafe staff to chef are all extremely friendly and serious about making your stay a memorable one. Feedback are taken seriously and immediate corrective actions are taken where needed. Kudos to the team! Ferry terminal, Treasure Bay (activity centre) is all nearby with free transport to and fro. Hotel vicinity is clean and green, very relaxing. The public toilet in Treasure Bay is very clean with all complete shower and changing facilities. I do however find that the water sports are on the pricey side considering the price of the room (tent). It will be good if the hotel can work out some sort of discount for their hotel guests. It will also be great to have a place to hang your wet clothes. It is water activities all day long after all!
Very friendly staff and good service. Overall a very comfortable stay and staff were very obliging. ”
It would have been better if our spending can be charged to the room. The Canopi and Treasure Bay management should work together to convenient the guests. Afterall, the activities are sports in nature and half are water sports, it is very inconvenient for us to bring wallets / credit card / cash along.