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Bar, Natra Bintan, a Tribute Portfolio Resort in Bintan Island
Garden Tent, Guest room, 1 King, Sofa bed, Garden view - Room plan, Natra Bintan, a Tribute Portfolio Resort in Bintan Island
Exterior view, Natra Bintan, a Tribute Portfolio Resort in Bintan Island
Swimming pool [outdoor], Natra Bintan, a Tribute Portfolio Resort in Bintan Island
Swimming pool [outdoor], Natra Bintan, a Tribute Portfolio Resort in Bintan Island
Swimming pool, Natra Bintan, a Tribute Portfolio Resort in Bintan Island
Fitness center, Natra Bintan, a Tribute Portfolio Resort in Bintan Island

Removed from saved list

8.6

Excellent

2,926 reviews

2,926 reviews

Housekeeping92
Food & Dining23
Breakfast23
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Treasure Bay
770 m
Laguna Bintan Golf Club
2.2 km
Ria Bintan Golf Club
8.6 km
Banyan Tree Temple
24.3 km
Penyengat Island
27.5 km
Closest landmarks
The Canopi
110 m
Crystal Lagoon
410 m
Treasure Bay
770 m
Laguna Bintan Golf Club
2.2 km
Angsana Bintan Beach
3.1 km

Natra Bintan, a Tribute Portfolio Resort

Jalan Raya Haji KM 01 Kawasan Pariwisata, Lagoi, Bintan Island, Indonesia, 29152 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Lagoi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Treasure Bay. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [outdoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Bintan Island every 9 minutes on Agoda.com
Value for money8.0
Location rating8.7
Nearest airportHang Nadim Airport (BTH)
Distance to airport24.3 km

Rooms available at Natra Bintan, a Tribute Portfolio Resort

Lagoon View Tent Deluxe, Guest room, 1 King, Sofa bed
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 sofa beds and 1 king bed
Enter dates to see prices
Safari Tent, Guest room, 1 King, Sofa bed, Garden view
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Deluxe Tent with Lagoon View
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Safari Tent with Garden View
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Lagoon Tent
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Pool view King Tent With Sofa bed and Whirlpool
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Glamping Deluxe Tent with Garden View
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices

Frequently asked questions

What sort of non-water sports and outdoor activities are accessible at Natra Bintan, a Tribute Portfolio Resort?

Natra Bintan, a Tribute Portfolio Resort offers a diverse set of non-water sport and outdoor activities such as bicycle rental, hiking trails, and golf course (within 3 km) for guests to benefit from while staying here.

Does Natra Bintan, a Tribute Portfolio Resort have a fitness center?

Yes! Natra Bintan, a Tribute Portfolio Resort features fitness center that is fittingly located on site, catering to your active needs to remain fit while on holiday. For more details, please contact the property for more information.

Are there ATM on-site at Natra Bintan, a Tribute Portfolio Resort?

Absolutely! The benefits of staying at Natra Bintan, a Tribute Portfolio Resort include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

What interesting attractions are close by Natra Bintan, a Tribute Portfolio Resort that are in walking distance?

While lodging at Natra Bintan, a Tribute Portfolio Resort, begin your vacation by exploring the closest attractions that are within walking distance to the property which include The Canopi and Crystal Lagoon.

What are the property's policies for children's bedding at Natra Bintan, a Tribute Portfolio Resort?

Natra Bintan, a Tribute Portfolio Resort's policy regarding children's bedding considers guests age 5 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What do travelers like most about Natra Bintan, a Tribute Portfolio Resort?

Past visitors that stayed at Natra Bintan, a Tribute Portfolio Resort have given this property a rating of 9.151 for its outstanding service as the primary highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Natra Bintan, a Tribute Portfolio Resort?

Verified solo travelers that have stayed at this property have given Natra Bintan, a Tribute Portfolio Resort an average rating of 8.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Natra Bintan, a Tribute Portfolio Resort?

Verified families with older children that have stayed at this property have given Natra Bintan, a Tribute Portfolio Resort an average rating of 8.6. You can look into more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Natra Bintan, a Tribute Portfolio Resort?

Verified group travelers that have stayed at this property have given Natra Bintan, a Tribute Portfolio Resort an average rating of 8.6. You can check out more in depth customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Natra Bintan, a Tribute Portfolio Resort?

Verified local travelers that have stayed at this property have given Natra Bintan, a Tribute Portfolio Resort an average rating of 9.1. You can look up on more in depth customer evaluations, and remarks for this property down in the review section.

Is breakfast offered at Natra Bintan, a Tribute Portfolio Resort?

Wake up to a fantastic continental and buffet breakfast at Natra Bintan, a Tribute Portfolio Resort. Customers can enjoy breakfast offered with an additional charge of 169400 IDR for children and 20 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

What people love about Natra Bintan, a Tribute Portfolio Resort

  • 9.2

    Exceptional
    Cleanliness

    "Safari tent room was pretty and really clean."

    Qi

    |

    June 9, 2023

  • 10

    Exceptional
    Cleanliness

    "Place is clean and well maintained, the standard is comparable to resorts in Singapore."

    Elson

    |

    May 1, 2023

  • 8

    Very good
    Staff 

    "Friendly staffs, food and price was reasonable with good location near the ferry."

    Ivy

    |

    June 7, 2023

Overall rating:

8.6

Excellent
2,926 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
Spacious room with plenty of activities for everyone.
Patsy from Singapore
Family with older children
More about Natra Bintan, a Tribute Portfolio Resort

More about Natra Bintan, a Tribute Portfolio Resort

Experience Luxury and Convenience at Natra Bintan, a Tribute Portfolio Resort

Natra Bintan, a Tribute Portfolio Resort, is a 5.0 star hotel located in Bintan Island, Indonesia, that offers a wide range of facilities to ensure a comfortable and enjoyable stay. Guests can enjoy 24-hour room service, a coffee shop, bar, restaurant, and room service, along with safety deposit boxes, airport transfer, valet parking, and concierge services. The hotel also features a fitness center, spa, steamroom, hot tub, and outdoor pool, as well as motorized and non-motorized water sports, a private beach, and poolside bar. Free Wi-Fi is available in all rooms and public areas, and there is a designated smoking area. Shuttle service, games room, express check-in/check-out, and car hire are also available, along with dry cleaning, luggage storage, and shared lounge/TV area. Guests can enjoy karaoke, diving, and convenience store, and daily housekeeping is provided. The hotel also offers gift/souvenir shop, taxi service, canoe, water park, watersports equipment rentals, wind surfing, halal restaurant, breakfast buffet, and continental breakfast. Onsite parking is available with self-parking and car park free of charge, and BBQ facilities are also provided.

Room Types at Natra Bintan, a Tribute Portfolio Resort

Natra Bintan, a Tribute Portfolio Resort offers a range of unique and luxurious room types to choose from. Guests can stay in the Garden Tent, Glamping Deluxe Tent, Lagoon View Tent Deluxe, Lagoon View Tent, or Safari Tent. Each room type is spacious, ranging from 40 to 45 square meters, and comes with either a King Bed or 2 Sofa Beds. With garden, pool, and lagoon views available, guests can choose the perfect setting for their stay at Natra Bintan.

Explore the Best of Bintan Island

Natra Bintan, a Tribute Portfolio Resort, is surrounded by some of the most popular attractions on Bintan Island. Golf enthusiasts will appreciate the close proximity to Ria Bintan Golf Club and Laguna Bintan Golf Club, while families can enjoy a fun-filled day at Treasure Bay. For a unique experience, head to Lagoi Bay Lantern Park and witness the stunning display of lanterns. Lagoi Bay itself is also a must-visit spot for its pristine beaches and crystal-clear waters. Indulge in a delectable seafood feast at The Kelong Seafood Restaurant or savor authentic Thai cuisine at Baan Aarya Restaurant, both located nearby. With Natra Bintan as your base, you can explore the best of what Bintan Island has to offer.

A Wonderful Stay with Friendly Staff and Excellent Facilities

Natra Bintan, a Tribute Portfolio Resort in Bintan Island, Indonesia has received rave reviews from its guests. Visitors have highlighted the resort's beauty and the helpfulness of the staff. The room service has been praised for its quality and the facilities have been described as excellent. Families have particularly enjoyed their stay, with the kids loving the resort. Guests have left feeling relaxed and have expressed their desire to return. If you're looking for a wonderful stay with friendly staff and excellent facilities, Natra Bintan is the perfect destination for you.

Experience Exceptional Hospitality and Facilities at Natra Bintan, a Tribute Portfolio Resort

Nestled in the heart of Bintan Island, Natra Bintan, a Tribute Portfolio Resort is a luxurious retreat that has consistently received high praise from its guests. With an overall rating of 8.6, this resort has impressed visitors with its exceptional hospitality and top-notch facilities. The staff performance is particularly noteworthy, with a rating of 9.1, indicating that guests are consistently impressed with the attentive and friendly service they receive. The resort's location also receives high marks, with a rating of 8.7, making it an ideal choice for those seeking a tranquil and picturesque escape. In addition, the resort's cleanliness, facilities, and value for money are all rated above 8, indicating that guests are consistently impressed with the quality of their stay. Whether you're seeking a romantic getaway or a fun-filled family vacation, Natra Bintan is the perfect choice for those seeking a luxurious and unforgettable experience.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Food & Dining

101 mentions

Housekeeping

52 mentions

Breakfast

37 mentions

Swimming Pool

20 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Hindi
  • Indonesian
Outdoor
  • Bicycles
Accessibility
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible route to the registration desk
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Entirely Route to accessible guest rooms
  • Lever handles on all guest room doors
  • Main entrance
  • On-site accessible restaurants / lounges
  • Safety chains and/or latches on all guest doors
  • Self-operating lift to some hotel swimming pools
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Canoeing
  • Diving
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Private beach
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenware
  • Linens
  • Mini bar
  • Non-smoking
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Restaurants on site
Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet

Location

Jalan Raya Haji KM 01 Kawasan Pariwisata, Lagoi, Bintan Island, Indonesia, 29152
Excellent
Location

8.7

Airports
  • Hang Nadim Airport (BTH)
    24.3 km
  • Raja Haji Fisabilillah Airport (TNJ)
    34.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Treasure Bay
    770 m
  • Laguna Bintan Golf Club
    2.2 km
  • Ria Bintan Golf Club
    8.6 km
  • Banyan Tree Temple
    24.3 km
  • Penyengat Island
    27.5 km
  • Grotto Santa Maria
    28.0 km
  • Avalokitesvara Graha Temple
    31.2 km
  • 500 Lohan Temple
    36.6 km
  • Trikora Beach
    36.9 km
  • White Sands Island
    39.9 km
Nearby landmarks
  • The Canopi
    110 m
  • Crystal Lagoon
    410 m
  • Treasure Bay
    770 m
  • Laguna Bintan Golf Club
    2.2 km
  • Angsana Bintan Beach
    3.1 km
  • Nirwana Beach Club
    3.1 km
  • Kampung Baru Beach
    3.2 km
  • Lagoi Bay
    4.5 km
  • Plaza Lagoi
    4.8 km
  • Lagoi Bay Lantern Park
    4.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee450 IDR
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)20 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 100
  • Year property opened2015

Property announcements

Natra Bintan is collaborating with Treasure Bay for resort activities and guests will receive 20 percent discount.

Reviews of Natra Bintan, a Tribute Portfolio Resort from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.7
Facilities8.5
Location8.7
Service9.2
Value for money8.0
High score for Bintan Island
Rating
9+ Exceptional (440)
8-9 Excellent (222)
7-8 Very Good (213)
6-7 Good (44)
<6 Below Expectation (84)
Time of the year
Mar - May (228)
Jun - Aug (268)
Sep - Nov (265)
Dec - Feb (242)

Show reviews that mention 

Showing 1,003 verified guest comments
12345
10.0
Exceptional
husaine from Singapore
Family with young children
Lagoon View Tent Deluxe, Guest room, 1 King, Sofa bed
Stayed 3 nights in December 2022

Best place to stay in Natra Bintan”

Our family have a great stay at Natra Bintan… 4 days 3 night stay… from customer service.. housekeeping…game centre… restaurant staff all are friendly and helpful… it was a top notch service… clean glam ping place and they act fast upon your request… i recommend family with children and old parents here… will definitely come back with my family again

Reviewed December 16, 2022

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10.0
Exceptional
Naveeda from Singapore
Couple
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 1 night in October 2022

Beautiful room and very friendly staff”

Location was great, there is a shuttle bus to the ferry terminal and it’s timed perfectly as per the ferry schedule. Dewi at the reception checked us in and out. She was so friendly and polite during the whole process, made us feel very welcome. The room itself was gorgeous and the bed was very comfy. Treasure bay was also really pretty but do take note that the swimming area is pretty limited as the rest of the pool is cordoned off for other activities. Prices of food and drinks at the restaurant and adjacent Tipi bar was pretty similar to SG prices, though the shisha at tipi bar was affordable. Overall, a very calming experience at this hotel, there’s a lot of activities at additional prices. Also natra’s restaurant has the best damn Laksa I’ve had ever, very flavorful!

Reviewed October 04, 2022

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10.0
Exceptional
Eric from Singapore
Family with young children
Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
Stayed 2 nights in December 2022

Great resort to stay when in bintan”

Best service from The Natra bintan Staffs.from the ferry all the way within the resorts all staffs will greet you with their best smile.best service by the female staff names MECA if I not mistake.from the restaurant side and a male staff from the service side.both of them really make my day over at The Natra.btw I staying At 102 and 103.beautiful layout and have a great bbq time with my kid and friends.will be back again soon

Reviewed December 14, 2022

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10.0
Exceptional
tropical from Singapore
Family with teens
Safari Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in December 2022

Memorable Family Day”

Resort look beautiful and nice... Friendly staff with polite and full of smiles... Family package for water sports worth the money. Full of enjoyment on water sports... Nice and delicious food... Reasonable price for the portion of food serve... Kiddos enjoy riding electric scooter around the resort... Will come back again in future as we took 3 days 2 night only... Will recommend to friends... 5☆ service thru out the stay... Thumb Up for them...

Reviewed December 18, 2022

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10.0
Exceptional
Nuraishah from Singapore
Family with young children
Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
Stayed 4 nights in December 2022

A worth it holiday”

We enjoyed our stay with Natra. With 3 young kids all below 5, the kids wanted to extend the stay. The lagoon was kept clean. Even with the rain, the kids were kept occupied because of the indoor playground. Will go here again soon. :)

Reviewed December 20, 2022

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9.6
Exceptional
Ang from Singapore
Family with teens
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 3 nights in December 2022

Exceptional”

Service is top-notch and staff were very accomodating. We stayed at Natra for 3 nights and luckily since the weather was good, we were able to fully utilise all the facilities. The breakfast buffet had a great variety of food and beverages and was rather scrumptious (appealed to my traditional Chinese grandparents taste buds as well as my younger siblings modern taste)! I really have to commend the staff for being incredibly friendly and kind to us from the start til the end of our trip. The older members of my family were slightly demanding if I have to say so myself, but the staff went all the way and beyond to ensure we had a pleasant stay. Since we had a few elders with us, going around the compound was rather tedious as it's quite a huge area. But the buggy service the hotel provided greatly aided us and they were quick to come when we phoned the reception for the service. Overall, it was a really pleasant stay and even if the resort style/facilities are not to your liking, the top-notch service the staff provides is something worth staying for :)

Reviewed December 22, 2022

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10.0
Exceptional
Raymond from Singapore
Family with young children
Safari Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in October 2022

Great resort with lotsa of water activities ”

Went for a 3D2N short getaway trip with my wife and 5-year-old. Room is spacious and clean. The man-made lagoon is amazing with a lot of water activities to choose from. Food variety wasn't much but it was decent. Will definitely be back again in future!

Reviewed November 01, 2022

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10.0
Exceptional
sharifa from Singapore
Group
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
Stayed 2 nights in May 2022

Excellent service! ”

I'd highly recommend staying here. Nothing short of excellent service. Even when they are tired and busy they serve us with a smile. Shout out to Ranti and Candra for always assisting me with my aunt who is on wheelchair and my elder mum. Ranti is always making sure that we are well taken care of, she assist us with all our personal needs without any hesitance. Candra helped my aunt to move about and in and out of our room. He even helped with the buggy service even though he's front desk. He brought us around the property as well. Super friendly and always welcoming us. I would definately recommend staying here at natra. From room service to booking for activities be it shopping, city tour etc, its so convenient. I'd deffo come back here.

Reviewed May 14, 2022

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Dear Sharifa, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management

Responded May 17, 2022
Natra Bintan, a Tribute Portfolio Resort
9.6
Exceptional
Fithri from Singapore
Family with teens
Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
Stayed 2 nights in January 2023

Relax, chill, unwind @ Natra”

The staff are all commendable. Ranti who gave us complimentary early check-in. She was v friendly and accommodating which made us feel welcomed. From the front desk to the restaurant staff, Anton who remembers my name. The bus driver who welcome us at the ferry terminal and let us board the bus first in order not to make us wait longer for the rest of the guests who were still stuck at the immigration counter. The room was spacious and well maintained. The only downside is there is not much choice for food as there is only one restaurant. If you plan on shopping this is definitely not the place. Overall, everything was pleasant from the start till the end.

Reviewed January 16, 2023

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10.0
Exceptional
Vicknesh from Singapore
Family with young children
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 3 nights in September 2022

Great Accomodation”

Its a great hotel to be at. Very friendly staff and plenty of activities to do within the compound itself. The downside is that you have to pay for all activities and it adds up to quite abit. It is also pretty far from other places for food so you are pretty much dependent on the restaurant there unless you want to get a taxi out which is quite costly.

Reviewed November 15, 2022

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9.6
Exceptional
Hua from Singapore
Family with young children
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in January 2023

Comfortable stay for young family ”

Staff were very friendly, welcoming and helpful. We arrived on the first day with a heavy downpour but the staff were very helpful to arrange for a buggy promptly. Room is cosy and clean. Food is average though and we found the room price a little on the steep side. Other than that, there are lots of water acidified

Reviewed January 27, 2023

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9.6
Exceptional
Mei from Singapore
Family with young children
Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
Stayed 2 nights in December 2022

Accessible location and fun activities”

This is my first time travelling to Bintan and staying at Natra Bintan Resort. The staff were friendly and helpful. The room was clean and well equipped. My room was located near to the Patio restaurant. Unfortunately, I could hear the music played at the restaurant in my room. The music will start as early as 6.30am and stopped at 10.30pm. Other than that, everything was quite good I would say. I would definitely come back here again if I am travelling to Bintan.

Reviewed December 13, 2022

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10.0
Exceptional
Yap from Singapore
Couple
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 1 night in August 2022

Quiet and cosy during off peak ”

i really enjoyed my stay in your resort. The pool and the restaurant at your resort had given me very impressed experience. And your grp of svc crew are very helpful and very attentive for my request. if I got the chance to visit bintan again your resort will be my first choice even there are afew resort over the island. Once again thank you for your attentive response .

Reviewed August 23, 2022

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9.6
Exceptional
Jeremy from Singapore
Family with young children
Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
Stayed 2 nights in January 2023

Exceptional”

First time here at Natra was met with wet weather throughout my stay. kinda of disappointed but can't go against the act of God. Overall the resort was clean, the environment was tranquil and the staff were friendly. Facilities were plenty too and caters to young children and adults. Will try wakeboard and cable tube the next trip!

Reviewed January 27, 2023

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10.0
Exceptional
Mervin from Singapore
Family with young children
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in October 2022

Perhaps the best resort you can find anywhere!”

The staffs were all very friendly and accommodating. Smiles was frequently seen and the service is impeccable. From the 1st minute when me and my family arrived till the last minute we left. We had only seen smiles. Truly would give it 6 stars for the staff!

Reviewed October 24, 2022

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9.6
Exceptional
Nora from Singapore
Family with young children
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
Stayed 3 nights in December 2022

Great place to rest and relax with family”

Super friendly and polite staff, from reception counter to restaurant staff as well as tour guide. Not forgetting the housekeeping staff who was not only friendly but trustworthy. No words can mentioned how enjoyable our stay was during our 3 nights. Wish could stay longer than that. My eldest teenager who is normally hard to please, have been mentioning how polite and helpful the staff were in Natra Bintan. He keep on reminding me to give good review. It's hard to just name a staff because all the staff was super friendly and polite. Worth every penny🥰 From Nora (612 - 16/12/2022 to 19/12/2022)

Reviewed December 19, 2022

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10.0
Exceptional
June from Singapore
Couple
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
Stayed 3 nights in September 2022

Amazing lagoon and superb service”

Perfect stay at Natra Bintan. Clean, lagoon is huge, tents are spacious and well maintained. Great service by literally all of the staffs, always a smile on their faces, going extra mile by fulfilling our requests e.g. changing of ferry schedule. Keep it up guys! Highly recommended.

Reviewed October 02, 2022

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10.0
Exceptional
Maricris from Philippines
Couple
Safari Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in November 2022

Exceptional”

The friendliest staff! Great place for a short trip of relaxation. Lots of activities and quite clean. Not much choices for food though. But great place overall!

Reviewed November 14, 2022

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10.0
Exceptional
Renju from Singapore
Group
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 1 night in October 2022

Beautiful Stay !”

Canopies were beautifully set with nice interior, partial outdoor washrooms and a warm coffee table outside. Staff service was quite prompt and pleasant. It was a varied experience from the usual beach resorts. . You enjoy more with a bigger group in the pool and barbecue at night .. Definitely recommend !

Reviewed October 25, 2022

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9.6
Exceptional
Bernard from Singapore
Family with young children
Safari Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in November 2022

Nice clean and spacious”

Nice hotel and great for a short stay/break. rooms were clean and resort was well maintained Foodwise not much variety as only 1 resto. we had bbq one of the nights. was fun but food portion was not much. activites are operated by external vendor and a little on the higher side. but the moped rental was worthwhile considering the size of resort overall would come back again

Reviewed December 03, 2022

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