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Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort

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8.5

Excellent

2,341 reviews

2,341 reviews

Housekeeping77
Breakfast17
Food & Dining16
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Treasure Bay 770 m
Laguna Bintan Golf Club 2.2 km
Ria Bintan Golf Club 8.6 km
Banyan Tree Temple 24.3 km
Penyengat Island 27.5 km
Grotto Santa Maria 28.0 km
Avalokitesvara Graha Temple 31.2 km
500 Lohan Temple 36.6 km
Trikora Beach 36.9 km
White Sands Island 39.9 km
Nearby landmarks
The Canopi 110 m
Crystal Lagoon 410 m
Treasure Bay 770 m
Laguna Bintan Golf Club 2.2 km
Angsana Bintan Beach 3.1 km
Nirwana Beach Club 3.1 km
Kampung Baru Beach 3.2 km
Lagoi Bay 4.5 km
Plaza Lagoi 4.8 km
Lagoi Bay Lantern Park 4.8 km

Natra Bintan a Tribute Portfolio Resort

Jalan Raya Haji KM 01 Kawasan Pariwisata, Lagoi, Bintan Island, Indonesia, 29152 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Lagoi part of Bintan Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Treasure Bay. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

830 meters to Treasure Bay

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Swimming pool [outdoor]

Hot tub

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

3 travelers have booked today.

Value for money7.9
Location rating8.6
Nearest airportHang Nadim Airport (BTH)
Distance to airport24.3 km

Rooms available at Natra Bintan a Tribute Portfolio Resort

Garden Tent, Guest room, 1 King, Sofa bed, Garden view
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Lagoon View Tent Deluxe, Guest room, 1 King, Sofa bed
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Safari Tent, Guest room, 1 King, Sofa bed, Garden view
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 sofa beds and 1 king bed
Enter dates to see prices
Garden Tent
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Tent with Lagoon View
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Safari Tent with Garden View
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Lagoon Tent
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Glamping Deluxe Tent with Garden View
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Natra Bintan a Tribute Portfolio Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Natra Bintan a Tribute Portfolio Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Natra Bintan a Tribute Portfolio Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bintan Island with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Natra Bintan a Tribute Portfolio Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Natra Bintan a Tribute Portfolio Resort. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 20 IDR for adults and 169400 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Natra Bintan a Tribute Portfolio Resort?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Natra Bintan a Tribute Portfolio Resort. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

Can business events be hosted at Natra Bintan a Tribute Portfolio Resort?

On-site venues and convenient event services make Natra Bintan a Tribute Portfolio Resort an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort’s neighborhood is Lagoi which includes popular restaurants such as The Kelong Seafood Restaurant, Baan Aarya Restaurant and Marine Cafe.

What popular shopping places are close to Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is located in Lagoi area which features shopping places such as Plaza Lagoi.

What are popular attractions near Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is located in Lagoi area, which is famous for attractions such as Lagoi Bay Lantern Park.

What popular beaches are close to Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is located in the Lagoi area, which includes Angsana Bintan Beach, Kampung Baru Beach and Club Med Bintan Island Beach.

What popular natural sightseeing spots are close to Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is located within Lagoi, which makes it conveniently close to natural sights including The Canopi.

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Explore the neighborhood

What people love about Natra Bintan a Tribute Portfolio Resort

  • 10

    Exceptional
    Staff 

    "The facilities, amenities most importantly the staff were very friendly and accommodating."

    Harvinder

    |

    June 18, 2022

  • 9.2

    Exceptional

    "Lots of activities for the older kids."

    Chen

    |

    June 12, 2022

  • 10

    Exceptional
    Staff 

    "Staff were friendly and customer oriented, greeting us with their smile and can remember my name when we were in the restaurant."

    Jenn

    |

    June 11, 2022

Overall rating:

8.5

Excellent
2,341 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.6
Read all reviews >
What travelers say they love:
Ths room is comfortable and the service was fantastic.
Mei from Singapore
Couple
More about Natra Bintan a Tribute Portfolio Resort

More about Natra Bintan a Tribute Portfolio Resort

Natra Bintan a Tribute Portfolio Resort

Get all that Bintan Island has to offer and all of its nearby adventures with a stay at Natra Bintan a Tribute Portfolio Resort. Only minutes from the city center, this strategic location ensures that guests can quickly and easily reach many local points of interest.
Natra Bintan a Tribute Portfolio Resort offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Bintan Island.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Natra Bintan a Tribute Portfolio Resort guarantee a comfortable stay for all travelers. Some rooms at Natra Bintan a Tribute Portfolio Resort are equipped with air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Natra Bintan a Tribute Portfolio Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Natra Bintan a Tribute Portfolio Resort caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Natra Bintan a Tribute Portfolio Resort are designed for escape and relaxation. Don't miss the special private beach at the hotel, which allows exclusive direct ocean access. Finish your vacation days right by dropping in at the massage, hot tub, steam room and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports, motorized water sports, diving and wind surfing. If you like water sports, you'll appreciate the convenience of watersports equipment rentals, canoes and water park provided by Natra Bintan a Tribute Portfolio Resort.
Have fun without traveling far, by taking advantage of the golf course on site and hiking trails at Natra Bintan a Tribute Portfolio Resort. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Food & Dining

101 mentions

Housekeeping

52 mentions

Breakfast

37 mentions

Swimming Pool

20 mentions

Languages spoken

  • English
  • Indonesian

Outdoor

  • Bicycles

Accessibility

  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible route to the registration desk
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Entirely Route to accessible guest rooms
  • Lever handles on all guest room doors
  • Main entrance
  • On-site accessible restaurants / lounges
  • Safety chains and/or latches on all guest doors
  • Self-operating lift to some hotel swimming pools
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Private beach
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Adapter
  • Alarm clock
  • Balcony/terrace
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Fan
  • Hair dryer
  • Iron and ironing board
  • Kitchenware
  • Linens
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Outdoor furniture
  • Phone
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi [complimentary]
  • Wine glasses
Food and dining
Restaurants on site

Restaurant

  • Cuisine: Indonesian, International
  • Menu: Buffet
Location
Jalan Raya Haji KM 01 Kawasan Pariwisata, Lagoi, Bintan Island, Indonesia, 29152
Excellent
Location

8.6

Airports

  • Hang Nadim Airport (BTH)
    24.3 km
  • Raja Haji Fisabilillah Airport (TNJ)
    34.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Treasure Bay
    770 m
  • Laguna Bintan Golf Club
    2.2 km
  • Ria Bintan Golf Club
    8.6 km
  • Banyan Tree Temple
    24.3 km
  • Penyengat Island
    27.5 km
  • Grotto Santa Maria
    28.0 km
  • Avalokitesvara Graha Temple
    31.2 km
  • 500 Lohan Temple
    36.6 km
  • Trikora Beach
    36.9 km
  • White Sands Island
    39.9 km

Nearby landmarks

  • The Canopi
    110 m
  • Crystal Lagoon
    410 m
  • Treasure Bay
    770 m
  • Laguna Bintan Golf Club
    2.2 km
  • Angsana Bintan Beach
    3.1 km
  • Nirwana Beach Club
    3.1 km
  • Kampung Baru Beach
    3.2 km
  • Lagoi Bay
    4.5 km
  • Plaza Lagoi
    4.8 km
  • Lagoi Bay Lantern Park
    4.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2 IDR
  • Travel time to airport (minutes)80

Extras

  • Breakfast charge (unless included in room price)20 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 100
  • Year property opened2015

Reviews of Natra Bintan a Tribute Portfolio Resort from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.5
Location8.6
Service9.1
Value for money7.9
High score for Bintan Island
Rating
9+ Exceptional (336)
8-9 Excellent (190)
7-8 Very Good (191)
6-7 Good (39)
<6 Below Expectation (78)
Time of the year
Mar - May (194)
Jun - Aug (225)
Sep - Nov (208)
Dec - Feb (207)
All guests (2,063)
All room types
All languages

Show reviews that mention 

Showing 834 verified guest comments
12345
9.2
Exceptional
Siti from Singapore
Family with young children
Stayed 2 nights in February 2018

The Canopi Bintan in a Nutshell!”

The Canopi Bintan in a Nutshell! It was indeed a memorable 3D2N stay. Just 10mins away from the ferry terminal. Complimentary shuttle pick up service provided. Friendly staff all around the resort, really! Reached at 8am, even though check in time is at 3pm but we managed to do so much activities even before we get to check in. Everything was seamless. Just leave your baggage with the concierge and immerse yourself with the tranquillity of the resort atmosphere. Going cashless or not, it's your choice as RFID wristband is given and all you need to do is to tap it at any vendors around the resort and pay your final bill during check out! Their tent/gazebo (wateva you wana call it) room is one of a kind. Definitely not just an ordinary hotel room. They offer many activities which entices not just the adults but also the kids. If adults have electric scooter,kids have Prince Moto. Adults have ATV, kids have Junior ATV. Plus their wide range of sea sport, airsoft gun and many kinds of evening tour activities. My main highlight is on their Night Riding Tour (only available on Fri & Sat nights) and it's FREE! Riding on electric scooter into the jungle full of muddy ground, for an amateur like me, nevermind the skid n fall scenario, it was definitely an experience to remember! Continued the tour to their hawker centre riding on unlit roads! And for the record, that night was the biggest Night Ride Tour the Canopi staff chanced upon. Our full 3days was spent in the resort. No issues in getting food. They have 3 restaurants and about 5 street food stalls selling reasonably priced dishes! Not forgetting a big indoor playground for kids play if it rains. For SGD15 per kid for the whole stay, y not! The kids, hubby n I just heart this place! Will definitely be back for more! Now back in SG but I left my heart at The Canopi!

Reviewed October 24, 2018

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10.0
Exceptional
SALIHA from Singapore
Family with young children
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in January 2020

Enjoyable moments with family❤️”

Natra Bintan is really good place to enjoy and spend your time with family.We stayed for 3 days and 2 nights. Total we booked 3 tent of garden view.We had a great time bbq .We booked the bbq items and its really big portion.The staff prepared everything for the bbq.The staff all are friendly and full of knowledge .Especially Ms Eggar and buggy Tristna.Both of them really friendly and willing to answer whenever we in doubt.Ms Eggar even recomended the best massage for us..We will come back for sure.thank you

Reviewed January 31, 2020

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Dear SALIHA, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management

Responded May 11, 2022
Natra Bintan a Tribute Portfolio Resort
10.0
Exceptional
Kah from Singapore
Couple
Stayed 1 night in February 2018

My Stay reviews”

I was staying at the Canopi for my anniversary stay. It was overall a enjoyable stay rating 8 / 10. Positive feedbacks 1) The resort was very clean and well manintance 2) It was very beautiful compare to most of the resorts i visited in Bintan 3) The staff are all very friendly 4) Services rendered for the pick up of departure ferry tickets upon check out was a plus point. 4) The rooms are very clean and well maintance. Improvements feedback 1) The front office staff can be more careful when check in of guest as my rooms keys was given wrongly (My Room was 049 but key given was 041) 2)It will be nice if the check in time can be more flexiable and allowing guest to check in earlier if the room is already ready. ( I came to know my room was ready because i get to know my room number when i was doing my spa booking and visited it a few time with my rented e scooter for phototaking) 3) The treasure island booking procedure can be improve to faciltate the waiting time. Rgds JC

Reviewed February 07, 2018

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10.0
Exceptional
HSIN from Taiwan
Couple
Stayed 1 night in August 2017

Not in Hotel but in Canopi”

It's a great trip for our first trip to Bintan. 1. The distance is very close to perry, you could stay longer in the hotel. 2. The facilities are enough for you spend all day in Canopi, this time we only could tried some because of limited time. 3. The room will only suprise you!! It's really special for us to live in a tent. Also each room have enough space to sperate seems like we have our own space. You also could do BBQ with friends out side. 4. Service is friendly, this definitely should be one of the reason that we will come back again! Overall Canopi could provide a good location and service to traveler, but still have the improvement. Esp for the checking out time near 12:00. Counter q is super long, we might suggest this point to improver the efficiency of check out progress. For the first day arrival, we will suggest to arrange your tour or booking some activity in Canopi counter first, also you could rent auto bike to take a round Bintan before your check in time.

Reviewed November 28, 2017

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10.0
Exceptional
Janice from Singapore
Family with young children
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 1 night in August 2019

Staying at Natra Bintan was one of the best stay I ever had because of the friendly staffs.”

Natra Bintan has so much to offer. You can either just stay at your cozy tent if you want to relax/sleep or enjoy the many outdoor activities they have to offer. What made the stay very special is the very welcoming and friendly staffs. I can feel the sincerity of their hospitality. Thanks to the staff for making us feel so comfortable. We will try to come back.

Reviewed August 06, 2019

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10.0
Exceptional
james from Singapore
Couple
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in October 2019

Relaxing vacation if you avoid the weekend crowd”

Stayed here for 3D2N from Sunday to Tuesday to avoid the weekend bustle. Tent was luxurious and quiet, due to the period that I travelled. The resort facilities is shared with Anmon but it doesn't really make a difference. Highly recommend to rent the electric scooter to go around the resort, but everything is at a walkable distance if you dont mind walking 15-20 mins. Buggy service is available around the clock, but they did forgot about my request initially making me wait pointlessly for almost an hour. Food fare at Natra isnt the best, so keep your expectations basic. The food over at treasure bay serves better food if you venture out a little. Bbq by the tent side is definitely an eye opening experience but alas food is by the Patio restaurant at Natra so keep your expectations basic. Activities at the pool are more catered for kids, it'll be pretty mellow for adults, adults will probably be bored within a couple of hours unless you go to the sea activities Still a good stay!

Reviewed October 23, 2019

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8.4
Excellent
Carolyn from Singapore
Group
Stayed 1 night in July 2018

2D1N Canopi Resort Escape”

I have done research and read a lot of reviews about Canopi Resort before my actual trip. A few reviews gave negative feedbacks and I really believed in it. My luggage was stuffed with drinks, snacks and torch light. And I found these are unnecessary. Following was my experience : (1) We Set off from Singapore 09:15 ferry. I think this is the good timing for 2D1N. (2) We got special Queue at custom and boarded free shuttle bus to the resort. First impression of good service from resort. (3) check in took almost 30 min - 45 min with all procedures notified. . Need cash deposit Rp100K . Room released only at 3pm (4) The Attraction counter provides tours option. Friendly young chap serving us which was from Tour operator, not under the resort. (5) At 11:30am we took Free shuttle bus to Plaza Lagoi. The food court sold local food at local price. Drinks n snacks can buy from supermarket This place is very quiet. We are fortunate to see a live band there entertaining us for 2 hr! (6) We opted fireflies night tour ( expensive but worth the experience ) & Buffet bbq dinner + live band (worth the price) at resort. (7) The Resort was well lighted at night. My torchlight was redundant. (8) Bathroom - Jacuzzi & shower was together. I think if there is a shower screen/ curtain to separate would be good. (9) Buggi service - good. Staff are friendly. (10) Massage at Nibanna, tho pricey, service ok (11) Lunch at Patio restaurant, pricey pizza ! (12)Return trip - resort provides free shuttle bus to ferry terminal. We got staff helping us to bring luggages to the bus. I think Resort has to improve on logistics. We had an unhappiness incident due to poor management of resort staff who overlooked on head counts has exceeded per bus. For us, we followed Our luggages n went up the bus, which everyone would do right? We got a very rude young lady shouted at us to get down the bus as she claimed that our seats were reserved for her family! Not to “fight” with her, we got down th

Reviewed July 21, 2018

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8.0
Excellent
Freddy from Indonesia
Couple
Stayed 3 nights in August 2018

Nice alternative accommodation for Bintan Triathlon or IM703Bintan”

Love the place, which is a value for money during Ironman 70.3 Bintan event. The hotel is near the race venues, either Bintan Triathlon (at Nirwana Resort) or IM 70.3 Bintan (at Lagoi Bay). The room is surprisingly roomy. And the bungalow concept is suitable for people/family who want to have outdoor activities, which you should have when in Bintan. I just had one minor issue and it’s more of my sloppiness, which is the RFID bracelet. Somehow I misplaced it and I couldn’t find it by the time my wife and I checked out. Other than that I had a good experience during our stay there.

Reviewed August 21, 2018

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9.6
Exceptional
Khairunnisa from Singapore
Couple
Stayed 2 nights in September 2018

Family Friendly”

I went to The Canopi Resort at Bintan with my husband for my honeymoon and our experience throughout the 2 night stay was amazing. All the staff was friendly and greeted us every time. There are all helpful and willing to go the extra mile to assure and make you feel comfortable. I would also like to extend my gratitude to the staff/guide during our ATV Forest Adventure activity as he rendered first aid assistance when my husband's toe was injured. Thumbs up for keeping the safety of the guest as priority. My husband and I love our room and overall, the place is family friendly. Free from bugs/mosquito. Recommended for a great get away place for all as the activities are variety. Best honeymoon ever! Thank you The Canopi Resort!

Reviewed September 23, 2018

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8.8
Excellent
Qiaofen from Singapore
Couple
Stayed 1 night in February 2019

Friendly staff and beautiful resort”

The design of the resort is beautiful, we loved the spacious rooms too. There are plenty of activities to do at the activity centre too, but the prices are a little steep . Food wise, it was good in general, prices were a little expensive for Bintan standards, but nothing too unreasonable. Staff are very friendly and willing to help. Only problem I met was late check in, the room was not ready by 3pm, despite the fact we reached and checked in at 1:30pm. Staff promised to check again and let us know but they did not get back to us (we were sitting by the side) until we approached them again at 3.30pm.

Reviewed February 11, 2019

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8.8
Excellent
Jeannie from Singapore
Family with young children
Stayed 2 nights in December 2018

Decent beach resort abeit expensive”

We chose the glamping deluxe tent for our family of 4. It was spacious and had a indoor couple jacuzzi which was the highlight of the stay. However there was a surcharge for the addtional 3rd and 4th pax per room per night and that comes to more than idr 1,000,000 (s$100) for our 2 nights stay. The hairdryer in the room wasnt working. Meals at the restaurant within Canopi was not cheap (considering that its Bintan) at about idr 120k to idr 180k before taxes. We took the xmas buffet dinner and the bbq seafood were overly cooked. We like the ambience and the various water activities but felt that the pricing, especially for the food was on the high end for this 3/4 star resort

Reviewed December 27, 2018

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8.8
Excellent
Rebecca from Singapore
Couple
Stayed 1 night in July 2017

Breadth taking view for shortgetaway”

Definitely worth to come if you're looking for short getaway! It only took 1 hour ferry ride from Singapore to Bintan ferry terminal & 5 minutes bus ride from Bintan Ferry Terminal to The Canopi Resort. Wish there's more activities in Canopi to play around and remember to purchase the scooter ride early when you're there before sold out! Breakfast was delicious! Overall experience, it's worth giving a try.

Reviewed July 17, 2017

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8.4
Excellent
Wen from Singapore
Family with young children
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
Stayed 4 nights in November 2019

Great trip and excellent service ”

This is our second trip to Natra Bintan. Everything was great except that this time, there were unusually high number of mosquitoes. We were al beaten multiple times. Good to have more non-spicy food choices for young children in the buffet breakfast. On our way back to the ferry terminal, will be good if the bus drops us off at the Emerald Class entrance instead.

Reviewed November 22, 2019

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9.2
Exceptional
Wing from Singapore
Family with young children
Stayed 2 nights in September 2018

a lot of fun activities for big & small”

very good resort with plenty of activities. the staff are all happy & helpful & cheerful! :) the only issue is the dining options.. very expensive & not much choice for kids... if added with chicken rice will be really good... i left a bag of clothes on the shuttle bus to ferry terminal, whatsapp the hotel and see if they can keep for us until we come to bintan next time but nobody replied... hope to hear from them soon...

Reviewed September 06, 2018

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8.8
Excellent
Kevin from Singapore
Group
Stayed 2 nights in March 2019

Excellent”

A great resort to relax and chill with your partner or friends. Good range of activities for young children to teenagers are available through Treasure Bay Bintan (separate cost). Absolutely great service from all staff at the reception and at the restaurant. The entire property is very well maintained and the room was very clean. I believe the Canopi will be able to achieve even more with Marriot coming in as the new management. Nibbana Spa at the Treasure Bay activity centre is average but the food options there are pretty good.

Reviewed March 19, 2019

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Thank you for taking the time to share your experience with us. We are immensely humbled by your generous review of our hotel and service. Your review shall be shared with our entire team as this will be a great motivation for all of us. Thank you for also shinning a light on our Staff whom are very much enthused to receive such an amazing feedback. We are grateful for your genuine appreciation of our service and we do hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Galih Gilang Fatahilah Digital Marketing Executive

Responded March 22, 2019
Natra Bintan a Tribute Portfolio Resort
8.4
Excellent
Laurel from Singapore
Group
Stayed 2 nights in April 2018

Great experience”

First trip to Bintan and The Canopi Resort made it a pleasant one. Staff were friendly and helpful. My friend lost her phone while visiting another bintan resort at night and the staff were extremely helpful - going to great lengths to get it back. Kudos to the great service. In addition, location was great as it was so near to the ferry terminal. Our room was also clean and had everything we needed.

Reviewed April 15, 2018

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8.4
Excellent
Chun from Singapore
Couple
Stayed 3 nights in December 2018

Worth an experience”

Pros - Personally, I love camping and thus am very attracted to the glamping concept. Really puts a different definition to "camping". Bintan is also merely an hour away from Singapore and it's great for a short getaway. Upon reaching the ferry terminal, Canopi's staffs are there to welcome us and the ride to the resort is less than a minute. Staffs are friendly and there are activities to do within the resort itself. Most important: no mosquitoes! Cons - Everything there is expensive except for the food Booth just outside the activity centre. Things are subjected to 21% gst and service charge. Buggy took a long time to arrive. Towels are kinda dirty. Pls prep loads of sun screen lotion or spray, as well as Aloe Vera. Can bring your own cup noodle and snacks etc too.

Reviewed December 20, 2018

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8.4
Excellent
Joey
Couple
Stayed 2 nights in March 2019

Romantic 3D2N weekend getaway ”

Impressed by the friendliness of Canopi staff (everyone smile and greet you wherever you go), beautiful crystal lagoon (man-made beach with salt water, super instagrammable) and love our garden tent so much. Daily breakfast spread not bad and buggy service provided around the resort. Good choice of cable tv if you just wanna chill in the tent (nothing much to do after sunset). The massage @NIBBana (located at activity centre) slightly cheaper than Singapore but I find it so so. The bbq tent dinner is highly recommended (a bit pricey but worth it, we spent around S$80 for 2 pax, must book before 4pm) that we enjoyed our food outside tent under the stars. We went to Lagoi Bay by free shuttle bus to see the real beach. Had lunch @Warung Yeah (recommended by resort staff), the food was okay and the cafe is very good for photo taking. The Kampung kelong dinner was disappointing though, we have better seafood / zi char in Singapore. But the boat ride experience was cool. Overall experience was great. However the resort did not reply my message / email which I sent on 15 Feb & 25 Feb (they were very responsive for the first few queries though). Also, they promised to provide free simple room deco made of towel art for us but we did not see anything when we check in. Anyway we still enjoyed the glamping experience very much =)

Reviewed March 05, 2019

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10.0
Exceptional
Sufryn from Singapore
Family with young children
Stayed 2 nights in March 2018

Great getaway!”

Celebrated my husband’s birthday by booking a trip to The Canopi Bintan and we didn’t regret it at all. We were greeted with friendly staffs from the moment we got picked up from the terminal. The tents were clean and beyond what we have expected and sometimes we felt like we are in some exotic place instead. The man made beach is clean too and my young toddler had so much fun! Do check out the scooter rental and we love the seafood restaurant near the Treasure Bay. Massage service can be found there too with a cheaper rate. We would definitely recommend for those looking for a short getaway.

Reviewed September 25, 2018

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9.6
Exceptional
Eula from Singapore
Couple
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in August 2019

Exceptional”

It’s a nice place to stay we had an amazing time during our visit..a lot of activities to be done. Got nice massage within the area, 2 bars (one from natra & 1 from anmon resort)u will never get bored as you stay because so many things to do. All staff are very friendly and accommodating they always help in a very friendly way ..we will surely go back & recommend the place. I did enjoy celebrating my birthday in their resort.

Reviewed August 28, 2019

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