Natures Pensionne House

Natures Pensionne House

Toribio Chavez Street, Cagayan De Oro City Center, Cagayan De Oro, Philippines, 9000
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     Natures Pensionne House

    Guest reviews

    6.3
    Good
    /10
    (281 reviews)See what guests said
    9.2
    Exceptional

    "Great breakfast buffet."

    Roger

    -

    December 29, 2018

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!

    Last booked 6 hours ago

    Very good
    Location
    7.9
    See map
    Very good location
    Nearby
    Popular
  • Lourdes College200 m
  • Museo De Oro220 m
  • Barbeque Station220 m
  • Maria Reyna Hospital220 m
  • Xavier Museum240 m
  • Gaston Park290 m
  • City Hall290 m
  • City Museum Of Cagayan De Oro320 m
  • Xavier University340 m
  • Museum of Three Cultures540 m
  • Value for money6.9
    Distance to city center0.7 km
    Location rating7.9
    Nearest airportLaguindingan Airport (CGY)
    Distance to airport25.1 km
    Select your room
    Standard
    Standard
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 queen bed or 2 single bed...
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    Executive Room
    Executive Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 single bed and 1 double b...
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    Superior
    Superior
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 single beds or 1 queen be...
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    Basic Single
    Basic Single
    ...
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      Standard Double Room
      Standard Double Room
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        Standard Double Room
        Standard Double Room
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          Standard Double Room
          Standard Double Room
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            Standard Single
            Standard Single
            ...
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              Superior Single
              Superior Single
              ...
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                What people love about the property

                • 9.6
                  Exceptional

                  "Had a pleasant stay."

                  JUDE T.

                  |

                  January 11, 2018

                • 7.6
                  Very good

                  "Very convinience location."

                  Mark A.

                  |

                  April 22, 2016

                • 6.3
                  Good

                  "The stay itself was ok, there is an excellent bar across the road called Brako (or Bracko) they had a live band on while were there and they were pretty good."

                  Derek

                  |

                  January 26, 2016

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                More about Natures Pensionne House

                More about Natures Pensionne House

                8.4
                Excellent

                "Perfect location and affordable rate!"

                CHRISTY

                |

                January 10, 2018

                An overview

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                What they offer

                8.4
                Excellent

                "Good location and staff."

                Rachelle

                |

                August 30, 2016

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (281)Booking.com Reviews (172)
                Cleanliness5.4
                Facilities5.0
                Location7.9
                Room comfort and quality7.3
                Service6.2
                Value for money6.9
                Provided by verified guests of Agoda
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                All guests (281)
                All room types
                Showing 110 verified guest comments
                12345
                10.0
                Exceptional
                Rebecca from United States
                Group
                Superior
                Stayed 4 nights in February 2019
                Great location affordable excellent services”
                The staff are very accomodating and friendly. The restaurant inside offer delicious foods. Great service. Very helpful front desk specially. Clean and nearby evrything. Safe place to stay. Comftable beds good wifi service, tv a very convenient place to be to get anywhere you like to go and needs.
                Reviewed February 09, 2019
                2.0
                Syra from Philippines
                Family with young children
                Superior
                Stayed 1 night in February 2019
                DISGUSTING!”
                Booked wrongly and got no choice but to proceed with the accommodation. Only to find out the executive room is way too far from the pictures in the website. We were given a room that is in the 3rd flr with no light along the hallway and staircase. Worst ever place to stay! Not even safe door locks.. Dirty and disgusting toilet and even dirty looking towels. Manage to transfer to other hotel though we payed double.
                Reviewed February 18, 2019
                9.2
                Exceptional
                Rebecca from United States
                Group
                Superior
                Stayed 3 nights in February 2019
                easy access to anywhere you like to go. ”
                Nearby evrything. Variety of dining surrounds. Good size room TV working warm shower, comftable beds aircon good.
                Reviewed February 17, 2019
                10.0
                Exceptional
                Rebecca from United States
                Group
                Superior
                Stayed 5 nights in February 2019
                Nice room, friendly,staff,nearby everything, warm shower, ”
                If you are budget traveller and wants easy access to anywhere I recommend this place. Affordable good location.
                Reviewed February 17, 2019
                3.6
                Alfred from Philippines
                Business traveler
                Standard
                Stayed 1 night in December 2018
                Rundown and fire hazard”
                This property should have considered renovation a long time ago. Its dilapidated rooms are really a fire hazard. I did not sleep well because I was thinking about the bad things that could happen while inside the room
                Reviewed January 15, 2019
                7.6
                Very good
                Kenn from Philippines
                Solo traveler
                Standard
                Stayed 1 night in December 2018
                The food from the restaurant was not good”
                I ordered corned beef. The rice tasted kinda old and that was the first time i tasted that kind of corned beef and it was not good. Maybe buy a different kind of corned beef because that was disgusting
                Reviewed December 11, 2018
                3.2
                Christiana
                Group
                Superior
                Stayed 4 nights in November 2018
                PLACE OF NIGHTMARES COME TO LIFE!”
                First of all, I only booked this because my friends urged me that this place was gonna be an ‘ok’ hotel and since we wanted a bang for our buck but oh-ho-ho lo and behold, it was not worth anything. Hotel staff were friendly and accommodating enough especially when I asked the host if I could get a refund, he walked me through the procedure and explained that it was out of their hands and was between me and Agoda... alright. I obliged and called Agoda for the refund. Was given Agoda cash instead. I give the host at the front desk 4 stars but not all the staff seeing as though they don’t care for much about their guests and I even overheard the bellboy and the guard talking about the ‘sexy guest’ that passed by the reception area. Utterly disgusting. The rooms are far from what they appear to be in the photos. I had to change my room 3 TIMES before I just gave up and checked in to another hotel. The rooms had non-functioning lights, the entire place smelled of ammonia which then triggered my allergies and made it hard for me to breathe. The walls had holes in them to which seemed to be rats’ openings. The doorknob was not secure enough and could just be opened easily, ceilings were caked with dirt. Their toilets were the stars of the show, and by show I mean horror-fest. The toilet bowls seemed to have left-over pee that stained the bowl, 2 out of 3 bathrooms had broken bidets and broken showerheads. I couldn’t wait to get out of there the moment I stepped foot in those rooms. To those who are thinking about staying here because it’s cheap, DON’T! Choose safety over everything else, don’t compromise.
                Reviewed December 11, 2018
                5.6
                Ofelia from Philippines
                Group
                Standard
                Stayed 1 night in December 2018
                CUSTOMER SERVICE”
                First, not all their staff is not well-mannered - to mentioned the staff who was on duty at the morning when we ask for assistance with regards for bath towels she only told my kids to wait since they are waiting for an available towels (kumbaga nauubusan sila ng towel to accommodate all their guests) dapat cguro since nakapag booked naman kami online and ahead of time dapat almost everything preparado na! Hindi naman sila nag informed na kulang pang gamit sa room, kung saan na maliligo na kami tsaka pa namin malaman na wala pala kaming towels...tapos pagsabihan ka lang to wait.. Secondly, of what happened sa isa ko pong kasamahan from the other room. Nagka-penalty lang naman cya for smoking inside the room. Magkamali man yong tao, dapat cguro nang nangyari yon tinawag niya po ung mga concerns tsaka na pinagsabihan ng mga violations na hindi dapat marinig sa iba pang kasamahan para hindi naman mahiya ung tao...nagkapenalty na nga pinahiya pa ng pinagsabihan mo infront to many,
                Reviewed December 10, 2018
                2.8
                ian from Australia
                Couple
                Superior
                Stayed 2 nights in October 2018
                Totally disappointing experience.”
                I booked what was shown as a superior room due to the price and photographs both of which proved to be false.Agoda website quoted $10Us per night.I was asked to pay P.2300.Does not equate.This is also false advertising.When i complained they blamed Agoda for a mixup of photos. We were given a superior room which was no better than an average standard room.The tv didnt work.We had to wait for 2 hours for a replacement room. Please investigate this property.Everything was very substandard.
                Reviewed October 15, 2018
                8.0
                Excellent
                Roger from Puerto Rico
                Solo traveler
                Standard
                Stayed 1 night in June 2018
                great location”
                after one ..i be back..that all i can say..
                Reviewed December 29, 2018
                9.2
                Exceptional
                Roger from Puerto Rico
                Solo traveler
                Standard
                Stayed 1 night in June 2018
                Great location ”
                A Room for sleep and rest ..a/c Good.Cable tv remote control doesnt work properly just that..great breakfast buffet.
                Reviewed December 29, 2018
                8.4
                Excellent
                wilge from Philippines
                Solo traveler
                Standard
                Stayed 1 night in December 2018
                Cheap, clean, but somehow old”
                Near divisoria, centre of the cjty, accessible to everything. Clean, cheap
                Reviewed December 16, 2018
                6.0
                Richelle
                Business traveler
                Standard
                Stayed 1 night in December 2018
                Awful toilet”
                The toilet is very dirty (this is an understatement actually) so I requested to be transferred. I was transferred to a room without a remote control for the TV. I requested for one but they said they ran out of remote controls. Imagine that! Fortunately, they gave me one on my second night. The hallway was very dirty and the smell is bad. Perhaps because of the construction going on at that time. Complimentary breakfast is at Tapsi Time which took about 15 minutes to serve you the breakfast meal worth 99 in their menu. Staffs at the hotel were nice and the location is easy to find.
                Reviewed December 11, 2018
                6.0
                Richelle
                Business traveler
                Standard
                Stayed 1 night in December 2018
                shocking toilet”
                I was placed in a room with a disgusting toilet. The bowl was black and the water coming out was very dirty too. I asked to be transferred and the second room was just the same. Finally, I got a room that was acceptable but there was no remote control for the TV! I called to ask for a remote but they said they ran out of it. Like really? Well, at least they gave me one on my second night. Breakfast is ok, for your money's worth. and the hallway was dirty. Perhaps because there was some construction going on when I was there. Unfortunately, I had to stay for two nights.
                Reviewed December 11, 2018
                4.0
                Elleiell from Philippines
                Solo traveler
                Standard
                Stayed 2 nights in June 2018
                Wasted and terrifying”
                Rooms are awfully stained everywhere..broken showers..ceilings and walls are horrible..staffs are unfriendly, not approachable, annoying and they will insult you if you ask them a request or questions..
                Reviewed September 08, 2018
                6.8
                Good
                Maria from Philippines
                Solo traveler
                Standard
                Stayed 2 nights in June 2018
                dissapointed”
                saw a big fat rat in room 131. asked the receptionist to look for another room. however she didn't anticipate my needs and apologize on what had happened. please make sure to check the windows and all. that rat is horrible, it is as big as a kitten.
                Reviewed June 29, 2018
                4.8
                Kingsley from Canada
                Solo traveler
                Standard
                Stayed 1 night in March 2018
                lack of care, on Management.”
                No internet, filthy bathroom, hair on floor and sink. Shower controls need attention. Dirty door with black fungus. No towels in room and to ask for them. TV remote not working. Location is good. Bed and pillows were good. The little things the management thinks is not important is just a hazel to guest. Only a little effort needed to make improvements.
                Reviewed March 09, 2018
                6.0
                Lilit from Philippines
                Family with young children
                Superior
                Stayed 2 nights in December 2018
                Above average”
                actual room is different from the photos on site, they do make-up rooms with charge per night.
                Reviewed December 27, 2018
                5.6
                Brenda from Philippines
                Couple
                Standard
                Stayed 1 night in December 2018
                poor in terms of cleanliness”
                Defective shower. Poorly maintained room.
                Reviewed December 08, 2018
                4.8
                Maria from Thailand
                Couple
                Standard
                Stayed 1 night in November 2018
                Disappointing ”
                NO WIFI ( broken) No Hot shower (broken) DIRTY - cockroach in the room, the bedside table drawer was full of rat poop, bathroom smelled moldy. The lady at the desk when I checked in was NOT COURTEOUS. She was aloof with short answers, a frown on her face and with no smile. She did NOT schedule our airport pick up that we requested and failed to inform us about it. If I had not followed up about it the next morning, we would have missed our flight. Beware! breakfast is only for ONE PERSON, and there is no buffet, it is just one meal at a small diner nearby.
                Reviewed December 04, 2018
                12345
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                • Very good location
                • Xavier Museum
                • Centrio Mall Jeepney Stop Bus Station is within 1.25 km