My family loved the staff and hotel facilities were great! ”

Our 5 year old daughter loved the kids area, we were there for business and after a busy day of meetings, we invited friends over to the hotel for dinner instead of going back out. The staff at Naumi were so accommodating and friendly to our friends - they too were impressed with their experience... plus dinner was fantastic. We will definitely be back again.

had some problems but was quickly solved”

we were given a very old room at first. heaters wouldn't work, kettle was busted, outlets were fried, and the phone couldn't be used to call the reception. the room was a complete nightmare. but the big guy at the front desk really was professional and kind. he had our rooms changed and even threw in a complimentary breakfast for our troubles. good hospitality, shout out to the big dude at the front desk!

Great hotel with direct access to wonderful lake”

This hotel is clean, and very near to the rotorua lake. Hmm actually it has direct access to the lake from the hotel room (open your room's back door, you can go to the lake). Very nice, and the view also great. The down side were the food, breakfast just standard and I think the bed was too soft for me. But this is very subjective thinking, different people will have different preferences. Overall, it was great! I would recommend this to anyone who love the lake view, and love to play giant chess on the backyard with your children or friend while drinking hot tea in the cold weather.

What a nice surprise! ”

Different from many other boring conventional airport hotels, this hotel is nicely decorated, you can feel that they have put a lot of heart in it. staff were friendly, the room was spacious and comfortable, the bed was comfortable, the shower had very good pressure. The price included free in-room mini bar with soft drinks, packet of chips and a chocolate bar, free overnight parking and free breakfast buffet! For the price we paid, we're very satisfied. I suggest one thing, perhaps they could put a curtain or something around the shower area, so that water won't splash everywhere.

Great hotel at Auckland airport location ”

The concept same as Singapoe Naumi hotel, can see they tried hard to changed this nomal structure hotel to a unique hotel in Auckland, love the big bathtub and room are great. Food in restaurant are ok for sure might good enough for most of peoples, stayed naumi hotel in Singapore before, they are the one of best designer small room I have stayed in very good location, but as airport location this hotel is the best. Will love to stay again.

Exceptional”

Mink was amazing! He greeted me as soon as I walked into reception after my flight arrived late night. Mink even upgraded my suite which made my day! The service, facilities and overall experience was a 10/10.

Exceptional”

Great place, stylish and funky. Nice rooms. Ive stayed couple of times in here and will again in the future. Highly recommend!

Free Drinks and Snacks”

Free parking included with stay. Close to Airport. Hotel shuttle was 6NZD but caught Uber which was about 13NZD from Airport to hotel. Minibar included drinks and snacks that were complementary. Dinner at hotel was excellent and included free drink for both of us if you fill out the market survey card in the room and provide when ordering dinner. Breakfast was adequate and included with room rez.

Awesome stay near airport ”

The staffs are all very friendly and hotel is clean and comfortable. We had to depart early around 530am and they packed breakfast for us before our journey. Highly recommended for a stay before going to airport.

A Bit Alternative”

Didn’t enjoy the food Asked 3 x to come and open safe, nobody came. Staff were pleasant enough

Excellent”

Bathrooms need updating or some TLC

Very good stay here, clean, lovely room and kind and helpful staff ”

Wasn’t a great fan of decor but room was lovely.... would like to suggest they become a bit more aware of their impact on environment with all the small plastic wrapped soaps and shampoos etc...perhaps become more sustainable

Very good”

Nice greeting, room was clean but needed some work. Free parking for guests good value. Buffet breakfast was about a 2 star rating. Hot food was cold. Nice gesture of free drinks in the mini bar although it was only 3 soft drinks and a small chocolate bar. Pizza from room service very oily and if a hotel wants to charge top dollar then they need to maintain standards.

Close to airport”

The hotel was a great option for our 5am flight. Loved the decor and the vibe. The hotel offers a lot of things to do which was appreciated as the vicinity around the hotel was less than desirable. Try the Post Office as a restaurant option- walking distance to hotel. We enjoyed our stay!

Exceptional”

Really lovely hotel...Modern, Clean and with great design elements. Much better than what you would normally expect from an Airport hotel. Had a great experience. Highly recommended if looking for a place close to the airport

Very convenient location near the airport”

Location was near the airport, easily accessible as it was on the Yellow Bus line from the airport. Rooms were clean and very nicely decorated. Breakfast was wonderful and staff were very kind. Would recommend!

Excellent”

The hotel is very over cool and totally at trend with the times... loved It!! The staff were all a little bit confused whenever we had a query.. not sure if new staff but seemed like everyone we spoke to kinda didn't know about processes etc.

Exceptional”

The room is spacious. The bathroom is nice. Location is near the airport. Staff is very helpful. It is just the hotel is so big, so if you get a room which is far from the reception you have to walk quite far.

Quick airport stopover”

Nice hotel set about 15 minute drive from the airport, rather than an hour into city Center, so perfect if you have an onward flight the following day. Nice decor. Food was tasty and good value. Yellow bus from airport to hotel, cheap and can buy ticket with credit card at bus stop, so very easy after flight. Would recommend for convenience.

So adventurous and exciting!”

Wow what an amazing experience from start to finish. But the food omg the food. Splendid. The hotel is modern and funky with complimentary surprises around every corner. Im telling everyone to stay here and i will be back u can count on it.