Bestill nå: Camel City Hotel

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Basert på 194 omtalerSe hva gjestene har skrevet
7,8

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Vurderinger fra Agoda (194)Vurderinger fra Booking.com (369)
7,8
Veldig bra
Basert på 194 omtaler
Type reisende
Renslighet7,6
Fasiliteter6,4
Beliggenhet8,6
Romkomfort og -kvalitet8,1
Service7,9
Valuta for pengene7,9
Skrevet av verifiserte gjester fra Agoda
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Viser 181 verifiserte gjestekommentarer
6,8
Hyggelig
Eliza fra Australia
Gruppe
Standard
Opphold på 6 netter i oktober 2016
Great location but overpriced for facilities provided”
We arrived to be upgraded from our twin room to a room with two double beds and a balcony, very lucky! After settling in and unpacking we head out for dinner only to be told that we'll be moving rooms as someone has just booked the one we're in. It would have been better to just put us in the room we booked and save the hassle. The were moved to the corner twin room on the 5th floor. I cannot articulate enough that this hotel is only for able and fit bodies!! It was a struggle going up and down the narrow stairs! The staff were super nice but very pushy. One of the staff members basically forced us to do her English homework until we uncomfortably told her we were starving and left for breakfast. The hotel breakfast is not great, it's basically just plain thin white bread with either eggs or jam. Despite being on the top floor our bathroom was gecko and cockroach central as there's no fan but instead a window that doesn't shut. We asked the hotel staff to help get rid of the geckos and they said they would come up in the morning and never did. The location is so perfect, in the heart of the old quarter with plenty of restaurants, shopping and bars to choose from near by. However it's tucked down a quiet alley so you can't hear all the noise! The beds were clean, aircon and wifi worked perfectly! For the price you pay it's pretty overpriced as you're really only paying for the location and there's lots of hotels and hostels in the same area.
Skrevet 20 november 2016
10,0
Ypperlig
Timothy fra USA
Reiste alene
Superior
Opphold på én natt i november 2016
The staff here is very nice and helps you book tours that cater to what you want to do. M”
They hold your extra belongings for you when going on a multi day trip
Skrevet 16 november 2016
8,4
Glimrende
sweelin fra Østerrike
Gruppe
Superior
Opphold på én natt i november 2015
amenities within walking distance”
no lift, however the staff offered to carry luggages up four floors to our rooms. plenty of eateries nearby.
Skrevet 26 oktober 2016
9,6
Ypperlig
Vern fra USA
Par
Superior
Opphold på 6 netter i oktober 2016
Happy to recommend”
We stayed here for 7 days and were very happy with the hotel and staff... Ann was very helpful with tour advice and even checked local weather to see if indoor or outdoor things would be better... Our room was clean with very cold ac... The location in the heart of old town was perfect for us,, lots of street food venders for cheap meals.. Easy to walk to most places we wanted to see... Our room on the street side was very noisy one night and we were told it was because it was a weekend. For them... It was not that big a deal for us. We thought it was good value and would choose it again... This was our first hotel in Viet Nam so cannot compare it to others in the same price range.
Skrevet 15 oktober 2016
9,6
Ypperlig
Gaye fra Storbritannia
Reiste alene
Standard
Opphold på én natt i august 2016
Ypperlig”
The staff are super friendly and helpful. It's also a travel agents so I was able to book a flight a tour and they even have their own taxi to get you back to the airport. Great stuff!
Skrevet 13 august 2016
8,0
Glimrende
sweelin fra Østerrike
Gruppe
Superior
Opphold på én natt i november 2015
Prime location”
walking distance from most major tourist spots and food places. we were relocated to a different hotel when hotel staff informed that the rooms were flooded due to heavy rain. No lifts or kettle in the rooms but the hotel staff helped carry our luggages up and provided thermo flasks of hot water. Situated in a crowded neighbourhood, especially busy during the weekend and evenings.
Skrevet 27 juli 2016
6,0
craig fra Australia
Familie med små barn
Superior
Opphold på 2 netter i juli 2016
They should be called "Rip-Off" Hotel ”
I recently stayed at this hotel, the wi-first was unreliable, they overcharged for the car to the hotel from the airport AND finally they overcharged to remove a stain caused by my two year old daughter
Skrevet 17 juli 2016
6,8
Hyggelig
marine fra Singapore
Par
Suite
Opphold på én natt i juni 2016
Good value for money”
but very noisy
Skrevet 29 juni 2016
6,0
AN fra Sør-Korea
Familie med eldre barn
Suite
Opphold på én natt i april 2016
Good location with reasonable value”
Due to flight delay, I checked in 2 am but still staffs were around and checked in without any problem unlike my worries. Facilities are reasonably ok for what we paid.
Skrevet 28 april 2016
8,4
Glimrende
David fra Sør-Afrika
Par
Standard
Opphold på én natt i februar 2016
Great little hotel”
Camel City is a comfortable hotel in a great location. The staff are friendly and make you feel very welcome. We booked the standard room which we thought was very comfortable and quiet. Our friend was upgraded to a deluxe room so we got to see what those were like too: the room was huge and beautiful so if you can afford it, you could treat yourself to the deluxe! We are going back to Camel City on our way back home next week!
Skrevet 25 februar 2016
4,4
Lucas fra USA
Reiste alene
Standard
Opphold på én natt i januar 2016
Not where I stayed.”
When I arrived for my reservation at the CAMEL CITY HOTEL, I was immediately sat down, offered coffee, and told that I would NOT being staying at the venue. I had reserved a Deluxe double bed room for my final evening and was really looking forward to a good night rest and hot shower. There were "issues" (which were not defined" with the rooms and that I would now being staying at another hotel owned by the same management. I was assured that it would be the same quality room, and I had nothing to worry about. When we arrived, I was put in a room, that was not even close to what I reserved, but rather a room so small, that there was no room for my travel back pack. On top of that, the shower ran rigid cold water. The staff tried to fix it, with no luck. Thankfully, they moved me to another room, where I was quite more comfortable. The process from not getting what I paid for, to having broken appliances, to finally getting something acceptable was rather daunting. I thank the Old Gate Hotel for fixing the error, but am really upset with Camel City for how the treated me
Skrevet 31 januar 2016
6,0
TIEN fra Vietnam
Familie med eldre barn
Standard
Opphold på én natt i november 2015
Nice hotel - Friendly staff”
Nice Hotel - Friendly Staff - City Center
I was stayed this hotel for short holiday . That was great and I'll back and stay again when I come back
Skrevet 18 desember 2015
4,3
Ian fra Storbritannia
Forretningsreisende
Suite
Opphold på 7 netter i oktober 2015
Poor standard”
The staff are very friendly
I booked a suit. But it was not a suit, it was a room. The room was very noisy, dirty, the bathroom was very poor with mold all around the room & inside the shower. Tiles on the walls broken. The aircon was a hit & miss affair. Sometimes worked? Sometimes did not? The room size as per the room details is not correct. Much smaller. I will not stay here again. The staff were lovely. Very friendly. I discussed my dissatisfaction with the manager.
Skrevet 28 oktober 2015
8,0
Glimrende
CHEE fra Malaysia
Gruppe
Standard
Opphold på 2 netter i oktober 2015
Good value”
Great location, Friendly staff
Wifi not working at night
Skrevet 20 oktober 2015
9,0
Ypperlig
Brian fra Australia
Par
Superior
Opphold på 2 netter i august 2015
Very helpful”
Staff excellent clean&tidy close to a hundred eating and drinking placed
HAd great time
Skrevet 06 august 2015
8,0
Glimrende
chong fra Malaysia
Par
Superior
Opphold på én natt i januar 2015
Good ”
Good location
Skrevet 10 januar 2015
8,0
Glimrende
chong fra Malaysia
Par
Superior
Opphold på én natt i januar 2015
Good”
Good location
Skrevet 10 januar 2015
9,0
Ypperlig
Mark fra Australia
Reiste alene
Standard
Opphold på 4 netter i desember 2014
Location, atmosphere, service.”
location, atmosphere, service
This hotel is tucked away in a tiny laneway that is in the very centre of all the action of the Old Town. The location can't be beaten. But the rooms are old and quaint and comfortable, daily maid service, cable TV, hot water and a BATHTUB and everything you could want. I love this hotel and have stayed here three times.
Skrevet 14 desember 2014
9,7
Ypperlig
Sian fra Storbritannia
Par
Standard
Opphold på én natt i mai 2014
A great place to stay. So close to good food/bars ”
The location, staff and price
We really enjoyed being so close to good food and cheap beer. It was perfect. It was not far to walk to so many sights
Skrevet 01 juni 2014
4,3
Vivien fra Canada
Par
Standard
Opphold på 2 netter i mai 2014
Terrible hotel and not worth the money. ”
Decent breakfast of fried egg and toast.
Bad quality rooms, not clean and very old, yet the staff were fine and the breakfast decent.
Skrevet 24 mai 2014
9,7
Ypperlig
William fra Australia
Par
Deluxe, byutsikt
Opphold på 4 netter i januar 2014
Very enjoyable”
Friendly staff ; Clean room ; Location
I really enjoyed my stay at the Camel City . The hotel is ideally situated within easy reach of tourist attractions and entertainment areas and the staff were very friendly and helpful. It was excellent value for money and I would have no hesitation staying there again.
Skrevet 22 januar 2014
9,0
Ypperlig
rika fra Indonesia
Par
Deluxe, byutsikt
Opphold på én natt i november 2013
kind and informative staff”
kind and informative hotel staffs,centrally located,very helpful
Its really value for money,they welcome us nicely and they are very helpful with any information that we need about the city.its better if you contact them before coming so they can help to arrange your trip with cheaper price.unfortunatelly,we arranged it by airport travel agent that should be travel information (we plan to get map but ended by paying taxi,halong tour,and train ticket..) and its more expensive compare to hotel offering.
Skrevet 14 desember 2013
9,3
Ypperlig
Valentin fra Frankrike
Reiste alene
Standard
Opphold på én natt i november 2013
well managed place in the center of hanoi”
clean rooms, quiet, great staff
"family hotel" in a small lane on hanoi's old quarter. 30 seconds to action but still quiet. staff is very friendly and helpful!
Skrevet 23 november 2013
8,3
Glimrende
jean fra Frankrike
Reiste alene
Superior
Opphold på 3 netter i august 2013
decent hotel, good value”
location, really location
decent hotel. Not much to add, friendly staff, clean rooms, not very expensive.
Skrevet 15 august 2013
8,3
Glimrende
Tamara fra Danmark
Par
Standard
Opphold på én natt i juli 2013
Nice hotel, friendly staff, value for money”
Clean room, friendly and helpfull staff, value fo rmoney
We had a ver nice stay at the hotel. The room was clean, the staff was very friendly and helpfull.
Skrevet 06 august 2013
8,7
Glimrende
Douwe fra Nederland
Par
Deluxe, byutsikt
Opphold på 2 netter i juli 2013
Verry nice”
Friendly, clean,
Ok, ok ,ok!If We would go to Hanoi again, we would go to Camel City again.
Skrevet 02 august 2013
8,7
Glimrende
Emily fra USA
Par
Superior
Opphold på én natt i mai 2013
Convenient, friendly staff”
Friendly Staff, Inexpensive
We only stayed one night while in transit to Cat Ba, and the standard windowless room was fine for that amount of time. The area seemed to be big on nightlife - when we arrived around 1AM there were still many people out and about.
Skrevet 02 juli 2013
9,3
Ypperlig
Anders fra Danmark
Par
Superior
Opphold på 2 netter i mai 2013
Great location!”
location, friendly staff, great rooms
Camel City Hotel has a great location, and as oppose to a lot of other hotels in Hanoi, they do not seem to mind you booking Halong bay trip with other companies. They even let us store our luggage with them in the mean time. The hotel is located in the old quarter so there's a lot to see and it's very close to the big park. Very affordable accomendation with a great location.
Skrevet 02 juni 2013
8,0
Glimrende
Dean fra Australia
Par
Standard
Opphold på én natt i mai 2013
Cheap, clean, friendly staff”
The hotel is great value for money and the staff are lovely
Camel City Hotel turned out to be a great choice. The hotel was a little hard to find as it is down a quiet alleyway, but one of the staff ran out to get us and show us the way even though they didn't know when we would arrive. The hotel is lovely and clean and our room was very comfortable. The free breakfast was also very nice. All for $15! The best part about this hotel are the staff. They are very friendly and helpful. They let us store our bags while we waited for our night train and even let us use their shower. It rained when we had to go to our taxi (which they organised) so they escorted us to the taxi with umbrellas. Will definitely go back to this hotel
Skrevet 28 mai 2013
9,3
Ypperlig
Mohammad fra Singapore
Reiste alene
Superior
Opphold på én natt i mai 2013
Very friendly and attentive staffs”
Staff, room, clean
Skrevet 24 mai 2013
9,3
Ypperlig
Mohammad fra Singapore
Gruppe
Superior
Opphold på én natt i mai 2013
Brilliant and Friendly”
Love the staffs. Very attentive for a budget hotel
Skrevet 24 mai 2013
8,0
Glimrende
Tristan fra Storbritannia
Par
Standard
Opphold på 2 netter i april 2013
Easy peazy lemon squeezy”
The location, the staff, the airport transfer
What nice guys - we felt very welcome and very cared for during our stay. Great location.
Skrevet 29 april 2013
7,0
Meget bra
keith fra Australia
Reiste alene
Standard
Opphold på 4 netter i april 2013
In the main backpacker area, in a quiet lane way”
quiet,close to bars,helpful staff
Enjjoyed the stay here, helpful staff. The hotel is in a little laneway so the road noise is minimal. The rooms at the rear(cheapest) only have a lightwell window, but then it is a place to sleep before going out into the noise of the city.
Skrevet 20 april 2013
6,3
Hyggelig
Jeff fra Canada
Par
Standard
Opphold på 3 netter i mars 2013
Clean, good location”
Clean, location, price
The location of the hotel is very good and the rooms are clean, although ours did not have a window with any light coming through. One annoyance was as we we leaving Hanoi through Camels bus service the staff member led us out to a street corner and told us to put our bags down. I asked about our tickets, as we had not yet received them(or issued a reciept)and he started looking around as if searching for the bus before slowly wandering around the corner. When I went to find him a moment later it was clear he had just walked off. Everything looked out with the bus but we found his conduct very unprofessional.
Skrevet 03 april 2013
8,3
Glimrende
Denise fra Australia
Par
Standard
Opphold på 3 netter i mars 2013
Service! Service! Service! ”
The service while we were in the hotel, the location of the hotel and the service provided even after we left the hotel
The service provided to us staff while we were staying in the hotel was oustanding. However, when we were in Sapa and experiencing difficulties in organising transport from Lao Cai to Hanoi and Hanoi to Dong Hoi, one call via Skype to Kevin plus an E-mail due to some difficulties with the line and our bookings were underway. He gave the tickets for five people for the Lao Cai-Hanoi leg to a person staying in his hotel that was travelling to Sapa via the overnight train that night so we could travel back to Hanoi to pay for both these tickets and the ones for the Hanoi-Dong Hoi leg. On arrival in Hanoi, we were pleasantly surprised to find had brought the tickets to the station to save us the trouble of having to travel to the hotel. We couldn't believe the levels of service we were being provided. In the past, we have stayed in bigger and so-called "better" hotels but these could all learn a thing or two about service from staff at the Camel City Hotel. To put it plainly, we were gobsmacked with the service provided.
Skrevet 22 mars 2013
6,7
Hyggelig
Ziad fra Jordan
Par
Standard
Opphold på én natt i februar 2013
A good hotel in a good location”
Location, Breakfast, tv channels
The hotel is located right in the middle of the action in the old quarter, the rooms are a little outdated, but just ok if you need a place to sleep. There is no elevator in the hotel so you have to carry your bags up the stairs (some rooms are on the fifth floor!) The breakfast was very good and abundant, you get your choice of eggs, toasts, butter, jam plus a plate of fruits.
Skrevet 16 mars 2013
6,7
Hyggelig
Ziad fra Jordan
Par
Standard
Opphold på én natt i februar 2013
Good budget hotel”
Location, breakfast, tv channels
The hotel is located right in the middle of the action in the old quarter, the rooms are a little outdated, but just ok if you need a place to sleep. There is no elevator in the hotel so you have to carry your bags up the stairs (some rooms are on the fifth floor!) The breakfast was very good and abundant, you get your choice of eggs, toasts, butter, jam plus a plate of fruits.
Skrevet 16 mars 2013
6,7
Hyggelig
Ziad fra Jordan
Par
Standard
Opphold på 2 netter i februar 2013
An average budget hotel”
Location, very good breakfast, friendly staff
We have stayed in this hotel for 4 non consecutive nights and slept in 3 rooms in this hotel. First, the location of the hotel is good right next to the busy streets of the old quarter but it's very hard to find without a map or a taxi driver. The reception staff are friendly enough and did not try to sell us any tours, we even had to wake them up early in the morning two times when we returned from sapa and when we checked out and they seemed ok with it, the receptionists actually sleep on the reception floor every night. The alley in which the hotel is located might look unsafe at first but we found that the whole area is safe even at 5 am. The rooms are quite old and stuffy but they were just ok, try to get a room without a window for less noise. There is no elevator in this hotel so it was a big hassle everytime we carried our heavy bags up to the fifth floor! They only helped us with the bags once we arrived. The tv channels are very good and varied. The breakfast was very good and abundant, you get your choice of eggs with toasts, butter, jam plus a plate of fruits. I would recommend this hotel only if you are on a very tight budget, otherwise go for a 3 stars hotel or more.
Skrevet 02 mars 2013
7,0
Meget bra
annemiek fra Nederland
Par
Superior
Opphold på 3 netter i januar 2013
nice room and service, but very damp”
location, price, decoration, service
We had a nice stay, right in the old city, close to many restaurants and bars. Downsides were the breakfast (OK but very basic), and the room was very very damp and stayed that way as there is no fan.
Skrevet 27 februar 2013
9,3
Ypperlig
Katrin fra Østerrike
Gruppe
Superior
Opphold på 2 netter i desember 2012
lovely hotel in a side street so auite”
friendy
We wefe greeted with smiles and helpfull information.We diidnt find them pushy about trips
Skrevet 08 februar 2013
9,0
Ypperlig
Helen fra Australia
Reiste alene
Superior
Opphold på 2 netter i januar 2013
Good value”
Location, price, staff
One day I was sick in bed trying to sleep and every sound from reception and the stairs came straight up the stairs and it was very loud. I had earplugs, but without them it was very uncomfortable. I finally made it out of bed at 9pm and the lovely guy on reception made me tea and toast (no charge). It is a budget hotel but definitely good value.
Skrevet 07 februar 2013
8,3
Glimrende
Chai fra Malaysia
Par
Standard
Opphold på 2 netter i januar 2013
Best location”
affordable, clean and friendly
It was a pleasant stay. The hotel staff were very helpful in booking sightseeing tours.
Skrevet 07 februar 2013
7,0
Meget bra
Nurul fra Malaysia
Reiste alene
Standard
Opphold på 2 netter i oktober 2012
Friendly Staff”
Strategic Location,at the centre of old quarter street
very helpful and friendly staff,fast wifi,great location and very easy to get public transport
Skrevet 31 januar 2013
6,3
Hyggelig
Marta fra Ungarn
Par
Standard
Opphold på én natt i desember 2012
downtown hotel”
the hotel is very basic, the room had no window, the bathroom was and was very narrow. the breakfast was very simple (bread, butter, tea or coffe,eggs, fruit). the hotel had internet connection in the hall.the hotel has no lift, we had to carry our luggage to the 5th floor.
Skrevet 14 januar 2013
8,7
Glimrende
elisabeth fra Østerrike
Reiste alene
Deluxe, byutsikt
Opphold på 2 netter i januar 2013
excellent central but quiet location”
location, location!
the staff were absolutely amazing and kept track of every single customer
Skrevet 11 januar 2013
10,0
Ypperlig
Garth fra Canada
Familie med eldre barn
Superior
Opphold på 2 netter i desember 2012
Amazing staff, lovely hotel, good location.”
Breakfast was really good.
Good value all round. What stands out the most is the staff. They worked hard to make our staff work out smoothly. Having their travel agency in the lobby is very helpful and convenient. Trust was gained quickly.
Skrevet 02 januar 2013
8,7
Glimrende
Giang fra Vietnam
Par
Superior
Opphold på 4 netter i desember 2012
Great hotel & services”
Friendly & funny owner, good quality room & services
We had an amazing 4 days staying in Camel, the place is totally quiet and peaceful, pretty perfect if you wanna relax. Also walking from here to all places in Old Quarter is very near. And all the staffs treated us so well, all friendly and pleased.
Skrevet 28 desember 2012
7,7
Veldig bra
Olivia fra New Zealand
Reiste alene
Superior
Opphold på 2 netter i desember 2012
Budget hotel with good location”
great location, breakfast substatial
Overall the hotel was in a good location and the staff were friendly. Breakfast was good, and definatly plenty. It was impossible to shower without getting the whole bathroom wet and the hotel did feel a little damp, but good for what we paid for!
Skrevet 19 desember 2012
10,0
Ypperlig
Kathryn fra Storbritannia
Par
Superior
Opphold på 2 netter i september 2012
Friendly staff, very clean rooms”
Location
The hotel is excellently located in a quiet soi right in the heart of the old quarter. The hotel is very clean, the breakfast is large and the staff are very friendly and helpful.
Skrevet 22 september 2012
8,0
Glimrende
Thu fra Vietnam
Reiste alene
Standard
Opphold på 3 netter i mai 2012
Nice hotel”
Near the center
The room is clean, hotel staff if friendly. The hotel is very near the center and therefore it is very convinient for customers to go around the center.
Skrevet 20 september 2012