Fraser Place Melbourne
Fraser Place Melbourne
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Glimrende
Beliggenhet
8,5
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Fraser Place Melbourne

Glimrende beliggenhet
Bo i hjertet av Melbourne
Har du spørsmål til Fraser Place Melbourne?
Glimrende
Basert på 1142 omtalerSe hva gjestene har skrevet
8,1
96% ville anbefalt denne til en venn
  • 540 m til offentlig transport

  • Flyplasstransfer

  • Byens hjerte

  • Gratis trådløst Internett på alle rom

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8,1
Glimrende
Romkomfort og -kvalitet
Unngå skuffelse!4 reisende har bestilt i dag.
Studio premier king (Studio Premier King)
Studio premier king (Studio Premier King)
...
  • Utsikt: Byen
  • 48 m²/517 ft²
  • 1 king bed
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Premier - tilbud (Premier Hot Deal)
Premier - tilbud (Premier Hot Deal)
...
  • Utsikt: Byen
  • 38 m²/409 ft²
  • 1 king bed
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Studio executive tilbud (Studio Executive Hot Deal)
Studio executive tilbud (Studio Executive Hot Deal)
...
  • Utsikt: Gaten
  • 33 m²/355 ft²
  • 1 king bed
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Studio executive king (Studio Executive King)
Studio executive king (Studio Executive King)
...
  • Utsikt: Gaten
  • 33 m²/355 ft²
  • 1 king bed
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Studio deluxe tilbud (Studio Deluxe Hot Deal)
Studio deluxe tilbud (Studio Deluxe Hot Deal)
...
  • 28 m²/301 ft²
  • Røykfrie gjesterom
  • 1 king bed eller 2 enkeltse...
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Studio
Studio
...
  • 21 m²/226 ft²
  • Røykfrie gjesterom
  • 1 king bed eller 2 enkeltse...
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Studio deluxe (studio deluxe)
Studio deluxe (studio deluxe)
...
  • 28 m²/301 ft²
  • Røykfrie gjesterom
  • 1 king bed eller 2 enkeltse...
Oppgi datoer for å se priser
Studio - tilbud (Studio Hot Deal)
Studio - tilbud (Studio Hot Deal)
...
  • 21 m²/226 ft²
  • Røykfrie gjesterom
  • 1 king bed eller 2 enkeltse...
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Executive trippelstudio (Executive Triple Studio)
Executive trippelstudio (Executive Triple Studio)
...
  • Røykfrie gjesterom
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SINGLE STANDARD - ROOM ONLY
SINGLE STANDARD - ROOM ONLY
...
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    Har du spørsmål til Fraser Place Melbourne?
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    Verifiserte kundevurderinger

    Vurderinger fra Agoda (1142)Vurderinger fra Booking.com (1115)
    Type reisende
    Renslighet8,5
    Fasiliteter7,9
    Beliggenhet8,5
    Romkomfort og -kvalitet8,1
    Service8,3
    Valuta for pengene8,2
    Skrevet av verifiserte gjester fra Agoda
    Filtrer gjestkommentarer etter:
    Språk
    English
    简体中文
    한국어
    繁體中文 (香港)
    mer
    Romtype
    Studio deluxe
    Studio executive king
    Studio premier king
    Studio
    Sorter etter
    Viser 1003 verifiserte gjestekommentarer
    12345
    6,8
    Hyggelig
    chris fra Australia
    Forretningsreisende
    Studio
    Opphold på én natt i juni 2018
    Very good.”
    Down a little street....great room.
    Skrevet 13 juli 2018
    Dear Guest, Thank you for your review. We are happy that you enjoyed your apartment. We would love to welcome you back in the future. Kind regards, Management
    Svarte 13 juli 2018
    Fraser Place Melbourne
    8,8
    Glimrende
    Joyce fra Singapore
    Gruppe
    Studio
    Opphold på 2 netter i juli 2018
    Glimrende”
    We stayed for two separate periods and for the first stay the heater seems to be broken in the room even though we tried to turn the temperature to 27C+, the room remained cold for the nights and we would get woken up by cold drafts Talked to reception about it and they only replied saying it takes time for the system to set in, it never did The second room was fine though
    Skrevet 09 juli 2018
    Dear Guest, Thank you for sharing your feedback with us. We aplogise if you experienced an issue with your heating system. We have now had our contractor check all the heating systems on our property and have confirmed everything is working. We apolosie for the discomfort that you faced. We do hope to welcome you back in the future. Kind regards, Management
    Svarte 13 juli 2018
    Fraser Place Melbourne
    6,0
    Jacelyn fra Singapore
    Familie med små barn
    Studio
    Opphold på 7 netter i mai 2018
    Over gjennomsnittlig”
    Staff wasn't very friendly. One tried to charge my child for buffet although I email to confirm that my child eats free. When confronted, she likes "oh ok, then i'll take that out..." not so professional. No housekeeping on Sundays and Saturday rubbish were also left in the room, uncleared, after the cleaning session. Location is abit off from the centre and requires some walking. Otherwise everything is ok for the price.
    Skrevet 08 juli 2018
    Dear Guest, Thank you for sharing your feedback with us. We are sorry if there was any confusion with the breakfast charges for your child. I have spoken with the team to ensure that they are all correctly informed. We do service on Saturdays as normal and you should have had a rubbish collection on Sundays or a service if you requested it. We apologise if there was any confusion about this. we hope that we have corrected your issues and hope to welcome you back in the future. Kind regards, Management
    Show more
    Fraser Place Melbourne
    10,0
    Ypperlig
    Bhavik fra Singapore
    Familie med små barn
    Studio
    Opphold på 3 netter i juni 2018
    Super Studio”
    Rooms were very clean, bright, room amenities ( kitchen , washing machine etc..) were neat clean and new. Staff was very friendly. Centrally located in the city close to a lot of food joints and pickup points for tours and the price point offered was just nice. Only one con : it is inside a small lane and also has no view as such from the window but that was fine for us
    Skrevet 01 juli 2018
    Dear Guest, Thank you for your feedback on your stay with us. we are thrilled that you enjoyed the apartment you were allocated and the service from our staff. It is great that you enjoyed the location too. We look forward to welcoming you back in the future. Kind regards, Management
    Svarte 03 juli 2018
    Fraser Place Melbourne
    9,6
    Ypperlig
    James fra Australia
    Forretningsreisende
    Studio
    Opphold på én natt i juni 2018
    Charming Welcoming staff”
    Great Breakfast, quiet room
    Skrevet 14 juni 2018
    Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed the breakfast and your room was quiet. We hope to welcome you back in the future. Kind regards, Management
    Svarte 15 juni 2018
    Fraser Place Melbourne
    7,6
    Veldig bra
    yue fra Singapore
    Par
    Studio
    Opphold på 6 netter i juni 2018
    Veldig bra”
    the location is great, walking distance to Melbourne central station and many shopping malls and restaurants nearby. on the other hand, room cleaning should improve. we requested for room cleaning twice, and both times, the toilet paper and soap was not refilled and the one of the bins was not cleared. however, service was good. one of the reception staff was awesome. he signed us up for fraser membership and gave us directions to the nearest attractions, tried his best to give us early check in and late check out because of our midnight flights, didnt get his name tho!
    Skrevet 11 juni 2018
    Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed the location. We apologise if we fell short on our housekeeping but will discuss with them to further improve. We are happy that you received great service from our reception staff. We hope to welcome you back in the future. Kind regards, Management
    Svarte 15 juni 2018
    Fraser Place Melbourne
    6,0
    MARY fra Malaysia
    Reiste alene
    Studio
    Opphold på én natt i mai 2018
    Over gjennomsnittlig”
    My sincere gratitude to Ms Seka (Front Admin Staff-Reception). She was very kind, polite, understanding and very helpful to me on the day 12/05/18, when I checked in. She knew I was feeling cold and exhausted and she allowed me to checked in early about 2 pm when the room was available. I did rang earlier to enquire if I could check in early if a room was available, but the lady (sounded like she's from the Easter European Country) who answered my call was rather impatient to listened to my enquiries. My recommendation to this lady is, when you choose to worked in the Hotel Hospitality Service Profession, please be patient and courteous to every customers whether it is over the phone or in person. They are the ones that will recommend their friends or relatives to stay at your hotel. Please bear that in mind, without them, you would not have a job!
    Skrevet 09 juni 2018
    deear guest, Thank you for your feedback on your stay with us. We appreciate you giving comments in regards to our staff, we will ensure that we will pass it on. We are happy that you could check into your apartment faster. We apologise if our other staff member rushed your conversation, we will alert her to take her time when talking with guests. We appreciate you comments and slo look forward to having you return and stay in the future. Kind regards, Management
    Show more
    Fraser Place Melbourne
    8,4
    Glimrende
    John fra Australia
    Par
    Studio
    Opphold på 3 netter i april 2018
    Good hotel with a great location”
    This hotel is hard to find initially as it is located in a laneway. It is however ideally located to access to the free tourist tram that travels around the Melbourne CBD. It also close to Lygon St and is located within the CBD. The rooms were clean and the reception staff were friendly and helpful.
    Skrevet 13 mai 2018
    Dear Guest, Thank you for your feedback. We are happy to hear that you did enjoy the loction after trying to initially find us. We are happy to hear that reception was friendly and helpful and that the allocated apartment was suitable. We look forward to welcoming you back in the future. Kind regards, Management
    Svarte 28 mai 2018
    Fraser Place Melbourne
    9,2
    Ypperlig
    jason fra Australia
    Par
    Studio deluxe tilbud
    Opphold på 2 netter i mai 2018
    Clean, spacious and updated ”
    The staff were amazing and very friendly. They were advising an American couple in from t of us and couldn’t have helped more. The room was comfortable, recently updated and had a decent view of the city. I wouldn’t say it was cheap but what I did pay was certainly value for money
    Skrevet 07 mai 2018
    Dear Guest, Thank you for your great review on your stay with us. We are thrilled to hear you enjoyed your stay, the comfort of your apartment. We appreciate your lovely comments regarding our staff, I will be sure to pass on this feedback to them. We hope to welcome you back again soon to stay. Kind regards Management
    Svarte 16 mai 2018
    Fraser Place Melbourne
    8,0
    Glimrende
    Andrew fra Macao
    Forretningsreisende
    Studio
    Opphold på én natt i november 2017
    Veldig bra”
    Very neat apartments with excellent service.
    Skrevet 18 april 2018
    Dear Guest, Thank you for your great review on your stay with us. We hope to welcome you back again soon. Kind regards Management
    Svarte 05 mai 2018
    Fraser Place Melbourne
    9,2
    Ypperlig
    Philip fra Nederland
    Par
    Studio
    Opphold på 4 netter i april 2018
    Great value, modern appartments”
    We loved the place, it’s incredible value for money for a very modern, new and clean appartment in the city centre, walking distance to Fed Sq, Fitzroy or Central Station. Our basic appartment had a small kitchen, fridge and washing machine. It’s quiet. Usefull front desk with eg free printing of visa papers. Good wifi too.
    Skrevet 17 april 2018
    Dear Guest, Thank you for taking the time to share your great review on your stay with us. We are thrilled to hear you enjoyed your stay, the comfort, cleanliness of your apartment and its included facilities. We appreciate that location was convenient for you. We hope to welcome you back again soon. Kind regards Management
    Svarte 05 mai 2018
    Fraser Place Melbourne
    6,4
    Hyggelig
    SWEE fra Singapore
    Par
    Studio
    Opphold på 2 netter i mars 2018
    Fraser Place Melbourne”
    value for money
    Skrevet 15 april 2018
    Dear guest, We are happy that you received value for money and hope to see you return in the future. Kind regards, Management
    Svarte 28 mai 2018
    Fraser Place Melbourne
    6,4
    Hyggelig
    Vivian fra Malaysia
    Par
    Studio deluxe
    Opphold på 2 netter i mai 2017
    Great location”
    In the quieter part of Melbourne CBD. Short walk to the Victoria state library and not too far from the main shopping area. Room is spacious with natural lighting but interior is rather dated. Overall comfortable
    Skrevet 25 mars 2018
    Dear Guest, Thank you for taking the time to share your feedback on your stay with us! It is great to hear that you found location convenient and suitable, as we are within proximity of public transport, great shopping, and the State Library. We hope to have you come back and stay in the near future. Kind regards Management
    Svarte 28 mars 2018
    Fraser Place Melbourne
    8,8
    Glimrende
    Amanda fra Australia
    Par
    Studio
    Opphold på én natt i mars 2018
    Glimrende”
    Exceptionally clean and well maintained hotel. Very happy with our stay here.
    Skrevet 07 mars 2018
    Dear Guest, Thank you for your great review on our hotel! We are thrilled to hear you enjoyed your stay, and the cleanliness of our property. We hope to welcome you back again soon. Kind regards Management.
    Svarte 15 mars 2018
    Fraser Place Melbourne
    9,6
    Ypperlig
    Yau fra Hongkong
    Familie med eldre barn
    Studio premier king
    Opphold på 3 netter i april 2017
    Very convenient location ”
    The room is very well cleaned. The only thing I guess they need to improve is the extremely long time required for checking in.
    Skrevet 25 februar 2018
    Dear Guest, Thank you for taking the time to share your feedback. We are happy to hear you enjoyed your stay. We appreciate your feedback regarding check-in, please accept my apology for the short fall, we certainly use your feedback to develop and improve on. We hope to see you back again soon. Kind regards Management
    Svarte 01 mars 2018
    Fraser Place Melbourne
    10,0
    Ypperlig
    Mia fra Australia
    Forretningsreisende
    Studio deluxe tilbud
    Opphold på én natt i november 2017
    Great location ”
    Great location :) Modern serviced apartment.
    Skrevet 22 februar 2018
    Dear Guest, Thank you for your great review on your stay. We hope to welcome you back again soon. Should you require any assistance to book please do not hesitate to contact us. Kind regards Management
    Svarte 26 februar 2018
    Fraser Place Melbourne
    9,2
    Ypperlig
    BAO fra Australia
    Reiste alene
    Studio executive king
    Opphold på 4 netter i oktober 2017
    Good location”
    Room is clean and location is good.
    Skrevet 02 februar 2018
    Dear Guest, Thank you for taking the time to share your feedback on your stay. We're happy to hear you enjoyed your stay, the cleanliness of your room and found the location convenient. We hope to welcome you back again soon. Kind regards Management
    Svarte 06 februar 2018
    Fraser Place Melbourne
    3,6
    Melissa fra Malaysia
    Par
    Studio deluxe
    Opphold på 2 netter i januar 2018
    will NEVER STAY here ever again! ”
    horrible experience with the staff in this hotel! Fraser should do something about it DESPERATELY! Frasers around the world pride on customer service, but this definitely didn't even meet the standards. I am sorry, but this hotel doesn't deserve 4 stars at all. In fact, i initially booked back this hotel for the week after, but I have cancelled the booking due to the staffs in this hotel. definitely not recommended and I will definitely not patronize this hotel ever again!
    Skrevet 25 januar 2018
    Dear Guest, Thank you for your feedback on your stay with us. We understand that we have resolved the issue that you faced with you. we do look forward to welcoming you back to the hotel in the future and also at any other Fraser Properties. Kind regards, Management
    Svarte 31 januar 2018
    Fraser Place Melbourne
    3,6
    Melissa fra Malaysia
    Familie med små barn
    Studio deluxe
    Opphold på 4 netter i januar 2018
    Worst Staff Experience- DO NOT STAY HERE ”
    officially the worst receptionists(mind you, 5 different people in total) Fraser hotels have! upon arrival by my brother and his family in the morning, they checked into my room (which was only for 2 nights) while they were supposed to stay for 4 nights. The Fraser in Exploration Lane Melbourne claims to be extremely tight in terms of security, but allowed another guest to be checked In! When my husband and I arrived at night, we were told that we were not allowed to check in and insisted that my brother had to come down and checked in with us. a total of 3 rooms were booked; and while 1 of the receptionist were attending to us; the moment we were unhappy, the other 2 by the name of Ubuy and Ashley fled off (as it was no longer their shift). Now, we have stayed in many Fraser Hotels all around the world; this was by far the worst experience we have encountered and the whole family have vowed never to stay in this particular hotel ever again. to top things up, rooms were not made up for a whole 2 days even though we placed the "make up room" sign in all 3 rooms. for a 4 stars hotel; this isn't even worth one star. You treat your guests horribly, your service is beyond redemption. I do hope that the whole team would be changed or retrained, as the Fraser we know is far better quality then the type of treatment we received. I WILL NOT RECOMMEND THIS PLACE TO ANYONE.
    Skrevet 25 januar 2018
    Dear Guest, Thank you for your feedback. We are happy to have resolved the issues that you faced when you stayed with us. we do look forward to welcoming you back in the future. Kind regards, Manamgement
    Svarte 31 januar 2018
    Fraser Place Melbourne
    9,6
    Ypperlig
    Susan fra USA
    Par
    Studio deluxe
    Opphold på 3 netter i januar 2018
    Great staff and location. ”
    Great quiet location yet close to everything. Staff friendly and helpful.
    Skrevet 23 januar 2018
    Dear Guest, Thank you for the review of our property. We are happy to hear that you enjoyed the quiet location and the service from our staff. Kind regards, Management
    Svarte 25 januar 2018
    Fraser Place Melbourne
    12345
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