Golden Silk Boutique Hotel Hanoi Vietnam - Hotelltilbud i siste øyeblikk på Internett
Golden Silk Boutique Hotel
Golden Silk Boutique Hotel
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9,1
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Golden Silk Boutique Hotel

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Glimrende
Basert på 532 omtalerSe hva gjestene har skrevet
8,5
86% ville anbefalt denne til en venn
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8,6
Glimrende
Romkomfort og -kvalitet
Presidential suite (Presidential Suite)
Presidential suite (Presidential Suite)
...
  • Utsikt: Byen
  • 103 m²/1109 ft²
  • 1 king bed og 1 sofaseng
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Luxury suite (Luxury Suite)
Luxury suite (Luxury Suite)
...
  • Utsikt: Byen
  • 50 m²/538 ft²
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Studiosuite med balkong (Studio Suite With Balcony)
Studiosuite med balkong (Studio Suite With Balcony)
...
  • Utsikt: Byen
  • 35 m²/377 ft²
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Luxury suite med terrasse (Luxury Suite With Terrace)
Luxury suite med terrasse (Luxury Suite With Terrace)
...
  • Utsikt: Byen
  • 36 m²/388 ft²
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Luxury rom (Luxury Room)
Luxury rom (Luxury Room)
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  • 28 m²/301 ft²
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Deluxe rom (Deluxe Room)
Deluxe rom (Deluxe Room)
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  • 24 m²/258 ft²
  • Dusj og badekar
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Double eller twin (Double or Twin)
Double eller twin (Double or Twin)
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    Suite standard (Suite Standard)
    Suite standard (Suite Standard)
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      Luxury rom (Luxury Room)
      Luxury rom (Luxury Room)
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        Triple Room Panoramic
        Triple Room Panoramic
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          Verifiserte kundevurderinger

          Vurderinger fra Agoda (532)Vurderinger fra Booking.com (144)
          Type reisende
          Renslighet8,7
          Fasiliteter7,2
          Beliggenhet9,1
          Romkomfort og -kvalitet8,6
          Service8,5
          Valuta for pengene8,3
          Skrevet av verifiserte gjester fra Agoda
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          Viser 473 verifiserte gjestekommentarer
          12345
          10,0
          Ypperlig
          Randi fra Norge
          Par
          Opphold på én natt i juli 2012
          Perfekt beliggenhet og god standar.”
          Ei oase i bysentrum
          Vart møtt av hyggeleg og blid betjening som gjorde sitt til at vi skulle ha det bra. Ikkje alle hadde like gode engelskkunnskap men vi kommuniserte greit med alle. God mat.Små men fine rom. Godt utstyrt. Bur her gjerne igjen og kan anbefale det på det varmaste. Lett å orientere seg rundt i byen frå hotellet.
          Skrevet 25 juli 2012
          8,4
          Glimrende
          Roy fra Storbritannia
          Par
          Deluxe rom
          Opphold på én natt i mai 2018
          EXCELLENT SERVICE. STAFF 5 STAR. TRACY PHAM AND VU THUY WILL HELP YOU IN ANY WAY.”
          I enjoyed my stay at this hotel. The location is very good and the Staff especially were excellent. Especially TRACY AND VU THUY LY. They were very kind to me and my GF. They will help in any way you wish. Their exchange rate to the Usd is better at this hotel than any money changer in town. Breakfast is very nice.
          Skrevet 22 mai 2018
          8,8
          Glimrende
          Pyone fra Storbritannia
          Par
          Deluxe rom
          Opphold på 3 netter i mars 2018
          Glimrende”
          Excellent location with friendly and helpful staff. Rooms are a bit small and bathroom shower had a drainage issue but was clean and amenities were well supplied. Excellent value for money.
          Skrevet 02 mai 2018
          4,8
          Wai fra Hongkong
          Gruppe
          Luxury rom
          Opphold på 2 netter i mars 2018
          設施及服務只可用差來形容”
          酒店地點很好,身處36古街,走到night market只需5分鐘! 但酒店的服務及設施真的不太好! 首先我預約的是twin bed room,但到達後說今天酒店房已full,沒有twin bed房,前台說明天可協助分開2張床 (我不明白為什麼當天不可以分) 其次,門鎖是壞的,從外面可以不用鎖匙就可打開房門,打電話尋求協助,服務員也只是說會稍後修理,我建議換房,但服務員堅持說已full,沒有房可換。當時我們還趕著外出,服務員竟叫我們把所有行李留在房中,叫我們可安心外出,說我們回來後會修好! 我真的想問,有誰會接受把行李放在沒有鎖的酒店房間?然後真的有人上來修理,正確來說他不是修理,只是向我們證明房鎖是沒有問題,但最後修不好,只叫我們把房鎖扣扣上,但就算扣上,門還是會打開,完全沒有私隱可言! 安全感是零! 到第二天,前台說已修好,但我們發現還是一樣! 問題根本沒有解決到! 第三,每一天有工作人員幫忙收拾房間,但我不明白,為何他們會把我們自己帶來的牙刷,沐浴露,洗頭液全部弄掉! 真的十分奇怪! 第四,浴室設計極度有問題! 他採用磨沙設計,但原來從外面是看到裡面的,如要洗澡,就要在浴室門前放下窗簾,但放下窗簾後就出不到門了! 浴室還要漏水,每次洗完澡整個廁所就全濕! 設計真的很奇怪! 最後,全間房可以充電的插頭位只有一個… 雖然好長,但希望各位如果真的要預約,要有一個常常會被人開房門的準備! 我真的未見過有一間酒店是這麽差的!
          Skrevet 01 april 2018
          9,6
          Ypperlig
          Fabian fra Malaysia
          Reiste alene
          Deluxe rom
          Opphold på 2 netter i februar 2018
          Can’t change the temperature of the Aircond ”
          Aircond was set at 19 but the air is not strong enough to cool the room. Since outside was cold, I opened the window
          Skrevet 13 februar 2018
          8,0
          Glimrende
          Lim fra Singapore
          Forretningsreisende
          Luxury rom
          Opphold på 2 netter i januar 2018
          Good value for money ”
          Great location, beddings not soft enough
          Skrevet 23 januar 2018
          8,8
          Glimrende
          Yi-Chung fra Taiwan
          Forretningsreisende
          Deluxe rom
          Opphold på 2 netter i desember 2017
          good”
          front desk people give me very wonderful service.
          Skrevet 14 januar 2018
          9,2
          Ypperlig
          albert fra Singapore
          Familie med eldre barn
          Deluxe rom
          Opphold på 3 netter i desember 2017
          Good location and friendly staffs”
          Great management and services staffs. All requested was fullfilled. Highly recommeded
          Skrevet 03 januar 2018
          6,4
          Hyggelig
          Jonathan fra Filippinene
          Par
          Double eller twin
          Opphold på 2 netter i desember 2017
          Good value and lication but needs some improvement”
          Pros: Good Location near Hoan Kiem Lake Good Breakfast Buffet Good price Cons: Customer Service can be improved. Cleanliness can be improved. Common areas dark at night.
          Skrevet 22 desember 2017
          9,6
          Ypperlig
          Scott fra USA
          Par
          Deluxe rom
          Opphold på 2 netter i desember 2017
          Ypperlig”
          Loved the service, especially from Lee the travel concierge.
          Skrevet 10 desember 2017
          10,0
          Ypperlig
          Quy fra USA
          Gruppe
          Deluxe rom
          Opphold på 2 netter i oktober 2017
          Ypperlig”
          All employees are so professional I am so happy .
          Skrevet 27 oktober 2017
          8,0
          Glimrende
          claudia fra Storbritannia
          Par
          Luxury suite med terrasse
          Opphold på 3 netter i oktober 2017
          good place to stay”
          It is a nice place and they try very hard. We had a little issue on housekeeping which was taken onboard by the Manager and rectified and we received a compl foot massage to apologise for the inconvenience. Again as all Vietnamese folk, they are very helpful and really aim to please. We had one of the upper class rooms with balcony which was great. It is out the front of Hang Gai, but 6 floors up - very well insulated. Breakfast is also really good and the hot counter is very efficient to cook exactly as you like it. Emily the Gen Manager couldn't be more concerned for the guests happiness. (European hotels could learn a thing or two!!)
          Skrevet 17 oktober 2017
          9,6
          Ypperlig
          Sonisha fra Hongkong
          Reiste alene
          Luxury rom
          Opphold på 5 netter i september 2017
          Lovely staff and hotel”
          Smack in the centre of old quarter. Great hotel, staff and service. Definitely recommend for a few days in Hanoi. If it's too noisy (always a lot of traffic in hanoi) ask for a back room.
          Skrevet 06 oktober 2017
          8,8
          Glimrende
          Danh fra USA
          Par
          Luxury rom
          Opphold på 2 netter i september 2017
          Good location near Hoan Kiem lake. Friendly staff”
          Coffee needs to be improved.
          Skrevet 29 september 2017
          8,0
          Glimrende
          Matthew fra USA
          Reiste alene
          Deluxe rom
          Opphold på 2 netter i august 2017
          Perfect Location, great staff and breakfast”
          I really enjoyed my time here. The breakfast was very nice and the staff VERY helpful. One thing tho: I read that we must meet our guests in the lobby so I went to collect my friend. We came to my room while I got ready to go to dinner when the front desk rang stating that he had to give them his id in order to visit me in the hotel! What hell and invasion of privacy is this?! We complied without issue but when we left they were badgering him about the photo on his id. Truly NONE of their business to be harassing my friend who was so kind and helpful to me. I'm moving to Hanoi and without his help I would have been lost. I would never go back here because of that privacy issue. I was so embarrassed that they were so intrusive to my life and to his personal business. Really shame on you. I changed hotels and didn't have that problem anywhere else.
          Skrevet 01 september 2017
          7,2
          Meget bra
          Nguyen fra Vietnam
          Forretningsreisende
          Deluxe rom
          Opphold på 2 netter i april 2017
          Good”
          Good location & clean room
          Skrevet 25 april 2017
          7,6
          Veldig bra
          Marina fra Storbritannia
          Par
          Deluxe rom
          Opphold på én natt i januar 2017
          Nice hotel but nor 4 stars”
          We had a room with no outside window. Given that this was one of the noisiest and most polluted stereo in Hanoi this may have been a good thing, but it was not very nice. The rooftop bar was also not very appealing. However, the staff were lovely. And we could walk everywhere, dodging the wild West traffic.
          Skrevet 01 februar 2017
          3,6
          Boon fra Malaysia
          Familie med små barn
          Deluxe rom
          Opphold på 2 netter i desember 2016
          horrible staff at checking and poor breakfast offering”
          very bad customer service attitude.
          Skrevet 11 desember 2016
          8,4
          Glimrende
          James fra Singapore
          Forretningsreisende
          Studiosuite med balkong
          Opphold på 4 netter i desember 2016
          Great location ”
          Location was very convenient
          Skrevet 11 desember 2016
          8,0
          Glimrende
          David fra Canada
          Forretningsreisende
          Luxury suite med terrasse
          Opphold på 4 netter i oktober 2016
          Quick Trip”
          Very good hotel, but there are cheaper options. The location is excellent and that alone can justify the cost. I would stay here again without question as I know what I am getting, but there are so many options in the city you might find some cheaper ones if you look. With that said, this is a very consistent and solid choice for people who like to just set it and forget it.
          Skrevet 05 november 2016
          12345
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