Grand Hotel Europa
Grand Hotel Europa
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Beliggenhet
9,5
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Grand Hotel Europa

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Glimrende
Basert på 71 omtalerSe hva gjestene har skrevet
8,7
87% ville anbefalt denne til en venn
  • 180 m til offentlig transport

  • Flyplasstransfer

  • Gratis trådløst Internett på alle rom

  • Badstue

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8,7
Glimrende
Romkomfort og -kvalitet
Unngå skuffelse!3 reisende har bestilt i dag.
Suite
Suite
...
  • Utsikt: Fjellet
  • 60 m²/646 ft²
  • 1 dobbeltseng
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Comfort dobbeltrom (Comfort Double Room)
Comfort dobbeltrom (Comfort Double Room)
...
  • Utsikt: Byen
  • 27 m²/291 ft²
  • 1 dobbeltseng
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Superior dobbeltrom (Superior Double Room)
Superior dobbeltrom (Superior Double Room)
...
  • Utsikt: Byen
  • 30 m²/323 ft²
  • 1 dobbeltseng
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Juniorsuite trippel (Junior Suite Triple)
Juniorsuite trippel (Junior Suite Triple)
...
  • Utsikt: Fjellet
  • 42 m²/452 ft²
  • 1 king bed
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Enkeltrom (Single Room)
Enkeltrom (Single Room)
...
  • Utsikt: Byen
  • 22 m²/237 ft²
  • 1 queen bed
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Standard dobbeltrom (Standard Double Room)
Standard dobbeltrom (Standard Double Room)
...
  • Utsikt: Byen
  • 23 m²/248 ft²
  • 1 dobbeltseng
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Superior trippelrom (Superior Triple Room)
Superior trippelrom (Superior Triple Room)
...
  • Utsikt: Byen
  • 28 m²/301 ft²
  • 1 dobbeltseng og 1 sofaseng
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Queen rom (Queen Room)
Queen rom (Queen Room)
...
  • 20 m²/215 ft²
  • 1 enkeltseng og 1 dobbeltse...
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Juniorsuite (Junior Suite)
Juniorsuite (Junior Suite)
...
  • Utsikt: Fjellet
  • 42 m²/452 ft²
  • 1 dobbeltseng
Oppgi datoer for å se priser
Comfort trippelrom (Comfort Triple Room)
Comfort trippelrom (Comfort Triple Room)
...
  • Utsikt: Byen
  • 27 m²/291 ft²
  • 1 dobbeltseng og 1 sofaseng
Oppgi datoer for å se priser
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Verifiserte kundevurderinger

Vurderinger fra Agoda (71)Vurderinger fra Booking.com (1534)
Type reisende
Renslighet8,9
Fasiliteter7,9
Beliggenhet9,5
Romkomfort og -kvalitet8,7
Service8,7
Valuta for pengene8,2
Skrevet av verifiserte gjester fra Agoda
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Viser 49 verifiserte gjestekommentarer
123
7,2
Meget bra
Kam fra Kina
Par
Comfort dobbeltrom
Opphold på 3 netter i april 2018
Too bad hotel”
I stayed this hotel for 3 nights. However, no hot water for bathing in 2 nights - too bad.
Skrevet 07 mai 2018
9,6
Ypperlig
Difi fra Indonesia
Par
Standard dobbeltrom
Opphold på én natt i april 2018
Great Hotel”
The hotel location is literally a stone throw away from the main station. The room is quite spacious and very clean. The ameneties are excellent. We really enjoy staying at this hotel.
Skrevet 08 april 2018
10,0
Ypperlig
Elsierra fra Indonesia
Par
Standard dobbeltrom
Opphold på 3 netter i desember 2017
Ypperlig”
great location, perfect room. just 1 min walk from central station, the room is so spacious and elegant. easy to find food or go to Christmas market near the golden roof. the staff is helpful.
Skrevet 02 januar 2018
10,0
Ypperlig
Warisa fra Thailand
Reiste alene
Standard dobbeltrom
Opphold på én natt i april 2017
Very good room great location”
Great location close up with train station walk 2-3 mins and room is clean modern we love it :)))
Skrevet 12 april 2017
8,4
Glimrende
Dumrongphom fra Thailand
Familie med eldre barn
Standard dobbeltrom
Opphold på én natt i november 2016
Glimrende”
The hotel is very close to the train and very easy to find.
Skrevet 22 mars 2017
3,2
Petrus fra Indonesia
Par
Standard dobbeltrom
Opphold på 2 netter i januar 2017
Bad service hotel with Big Name and misleading review”
I really regret to choose this hotel for my long trip in europe. From many hotels we stay in our 18 days trip in Europe this hotel is the worst and full of disappointment. 1. when we gave the Agoda voucher the reception staff said that it is not included breakfast and they offer us to pay.the breakfast. But we check via email and confirmed we booked included breakfast and finally after we show the email they admitted it. 2. the waitress staff for breakfast is very rude and racism to Asian guests. I notices that they only offer coffee for european guests but not for asian look guest. they bluntly put the plates on the table and asked me to move away while I am taking foods because they want to put something in the drawer. 3. The waitress in the 2nd day approached me when I wa having breakfast and said that our room not included breakfast and when I showed her the email voucher she said it is not her problem and I am the one that should explain the problem to the reception...so arogant and abrupt behaviour. 4. they only give 1 bottle of water free in the first day but for the second day no water anymore...they said it just for welcoming us...so ridiculous welcoming guests with a small bottle of water 5. they did not replenish the coffee and tea bags in the 2nd day. 6. the wifi is bad in the breakfast area and maybe because they do not like guests to sit there enjoying the time. In summary I must say that this is the nightmare to stay in this hotel where we have to pay dearly because they do not respect their guests properly!
Skrevet 31 januar 2017
7,6
Veldig bra
Mark fra USA
Par
Standard dobbeltrom
Opphold på én natt i oktober 2016
Good central location”
Staff was very nice. Breakfast was chaotic.
Skrevet 03 november 2016
10,0
Ypperlig
Mun fra Hongkong
Familie med eldre barn
Standard dobbeltrom
Opphold på én natt i oktober 2016
Good Location, good wifi and good check-in service ”
Good Location, good wifi and good check-in service
Skrevet 12 oktober 2016
8,8
Glimrende
Pipas fra Thailand
Par
Comfort dobbeltrom
Opphold på én natt i april 2016
good location”
very nice place, good service, clean and comfy, very close to train station
Skrevet 28 september 2016
8,3
Glimrende
HENRY fra Singapore
Forretningsreisende
Standard dobbeltrom
Opphold på 2 netter i oktober 2015
Good location, bad room service”
Good Location, good wifi and good check-in service
I stayed 2 days at the Grand Hotel Europa. Highly recommended for those who want to visit Venice as you do not need to drag your bags through boats and alleys to reach your hotel. The hotel is just across Veniza Maestre station - one stop before Venza St Lucia. My stay experience has been good as the hotel provide very good wifi reception and the check in is smooth. However the rooms is noisy as it faces the busy railway station. I can live with that. My bad experience is the room service. After my breakfast I came back to my room and the lady was cleaning the room. She left immediately as i get into the room. However when I left 30 minutes later and hang the "Makeup Room" label on the door knob, the room was not clean after I came back in the evening.
Skrevet 05 november 2015
8,7
Glimrende
HENRY fra Singapore
Forretningsreisende
Standard dobbeltrom
Opphold på 2 netter i oktober 2015
Clean and Good Location”
Is is just across the train station and is convenient. 10 minutes walk to Alstadt and the room is clean and modern.
The hotel location just across the railway station is ideal. However I am sure the hotel can afford 1 bottle of water per day instead of 1 bottle of water per stay!
Skrevet 02 november 2015
10,0
Ypperlig
PETER fra Australia
Par
Comfort dobbeltrom
Opphold på én natt i august 2015
Impossible to fault this hotel ”
Sensational staff, clean and comfy room and convenient parking
This is an outstanding place to stay. Everything is ten out of ten. The staff are some of the best we have ever had. So welcoming and helpful. The room is great. Location is also good. Car parking very easy. Impossible to fault
Skrevet 06 september 2015
10,0
Ypperlig
PETER fra Australia
Par
Standard dobbeltrom
Opphold på én natt i august 2015
Absolutely outstanding hotel”
Fantastic staff, comfy room and very clean
It is impossible to fault the staff at this hotel. We had an issue that required help and they could not do enough for us. The hotel is very well located. The room and bed was very clean and comfortable. Breakfast was also good. Ten out of ten for this hotel.
Skrevet 30 august 2015
9,3
Ypperlig
Yang fra Kina
Familie med eldre barn
Standard dobbeltrom
Opphold på 3 netter i februar 2015
Good Experience”
Conveniet location, good staff performance, clean room
Skrevet 02 mars 2015
10,0
Ypperlig
Anvida fra Thailand
Familie med små barn
Superior dobbeltrom
Opphold på én natt i juli 2014
wondeful hotel”
design location service
very pleasant stay
Skrevet 03 januar 2015
8,3
Glimrende
YUEN fra Hongkong
Par
Standard dobbeltrom
Opphold på én natt i oktober 2014
Great location opposite to train station”
Great location. Clean & big room. Nice staff
Nice stay overall, clean room with all things. Great location just opposite to main train station, 10 mins walk to old town
Skrevet 11 oktober 2014
9,0
Ypperlig
Phil fra New Zealand
Par
Superior dobbeltrom
Opphold på én natt i september 2014
Pleasantly surprised”
Room size was good, good service, nice atmosphere
It was great, we had a wonderful time in Innsbruck. Food could have been kept hotter as some was quite cold.
Skrevet 01 oktober 2014
8,0
Glimrende
Felicia fra Malaysia
Familie med eldre barn
Standard dobbeltrom
Opphold på én natt i juli 2014
Superb location, beautiful city”
Great location, friendly staff, comfortable room
It was a wonderful experience with this hotel. It is located right opposite the train station, which takes about 2 mins to get there. And as it is a small city, it takes only 15 mins to walk to the main city attractions as well as the gondola to take you up the mountains. the staff was extremely friendly and the people there were tremendously helpful and passionate. A definitely recommended must go.
Skrevet 28 juli 2014
10,0
Ypperlig
Kian fra Singapore
Par
Standard dobbeltrom
Opphold på én natt i april 2014
Great hotel ”
location, service, quality
Was in Innsbruck for a honeymoon stop over. Arrived early in the morning at 4am, and thou check-in is available only after 11am, the staff still allowed us to check in at 4am and this gives us a great time to rest before moving out later in the morning Room was spacious and also clean. Bed was comfortable and the chrome equipments in the room were very well maintained and couldnt see any fingerprints which shows the quality of the housekeeping Staff were courteous and knowledgeable and provided info to us on the sights to see and directions around Great hotel, which is easily accessible as it is just infront of the train station. Safety were ensured as the main door was locked after dark with only access for guests Close proximity to the town center which is within walking distance Value for money and comfort. Great breakfast. Only drawback is slow internet access which can be compensated by the comfort of the room and service quality
Skrevet 05 mai 2014
7,7
Veldig bra
Catherine fra Storbritannia
Reiste alene
Standard dobbeltrom
Opphold på 2 netter i november 2013
So nearly excellent”
Location,
I arrived by train with heavy baggage and was thrilled that the Hotel Europa could be seen from the exit to the station so I could drag my bags there. It is also just a few minutes walk from the shopping and Old Town Areas. Innsbruck is a small city so access to everything is easy. The room I booked was very stale and smelt badly of smoke, and they moved me instantly without any fuss to a lovely little room on the top "Bavarian style" floor with a mountain view and complimentary fruit, chocs and wine. I felt that went beyond the call of necessity and was gratefully received. The next day my room wasn't serviced properly though and when I asked for sugar etc the woman who brought it was most unpleasant. I handed her the used glass, cutlery and crockery that had not been removed either but didn't dare mention the bath was hairy! The safe never worked during my stay either in spite of repeated requests to maintenance. I didn't find the Manager on Duty very helpful in his attitude, but the receptionists who helped me with queries etc were absolutely charming, as was the porter and breakfast staff. I would visit again if in the area.
Skrevet 04 desember 2013
123
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