Grand Plaza Hotel
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Grand Plaza Hotel

1024 Pale San Vitores Road, Tumon Bay, Guam, Guam, 96913
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    6,8
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    • 390 m fra stranden

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    8,1
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  • Valuta for pengene7,2
    Avstand til bysentrum1 km
    Vurdering av beliggenhet8,1
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    Tilgjengelige rom ved Grand Plaza Hotel

    Standard familie (4 personer) (Stand Family 4 People)
    Standard familie (4 personer) (Stand Family 4 People)
    ...
    • Romstørrelse: 41 m²/441 ft²
    • Utsikt: Havet (delvis)
    • 2 enkeltsenger & 2 enkeltse...
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    Standard (3 personer) (Standard (3 Pax))
    Standard (3 personer) (Standard (3 Pax))
    ...
    • Romstørrelse: 20 m²/215 ft²
    • Utsikt: Byen
    • 1 enkeltseng og 1 semi-dobb...
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    Standard (2 voksne, 1 barn) (Standard (2 Adults & 1 Child))
    Standard (2 voksne, 1 barn) (Standard (2 Adults & 1 Child))
    ...
    • Romstørrelse: 18 m²/194 ft²
    • Utsikt: Byen
    • 2 enkeltsenger
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    Family Suite with Ocean Partial View
    Family Suite with Ocean Partial View
    ...
    • Romstørrelse: 41 m²/441 ft²
    • 2 bad
    • 2 enkeltsenger
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    Dobbeltrom/Tomannsrom Budget (Budget Double or Twin Room)
    Dobbeltrom/Tomannsrom Budget (Budget Double or Twin Room)
    ...
    • Romstørrelse: 20 m²/215 ft²
    • Dusj og badekar
    • 1 enkeltseng og 1 dobbeltse...
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    Enkeltrom Deluxe (Deluxe Single Room)
    Enkeltrom Deluxe (Deluxe Single Room)
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    • Romstørrelse: 20 m²/215 ft²
    • Dusj og badekar
    • 1 enkeltseng og 1 dobbeltse...
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    Standard Room, Partial Sea View
    Standard Room, Partial Sea View
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    Room Standard
    Room Standard
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    Uspesifisert (Run of House)
    Uspesifisert (Run of House)
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    Family Room, Connecting Rooms
    Family Room, Connecting Rooms
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    Vurderinger av Grand Plaza Hotel fra ekte gjester

    Skrevet av verifiserte gjester fra Agoda
    Vurderinger fra Agoda (437)Vurderinger fra Booking.com (308)
    Renslighet6,1
    Fasiliteter6,1
    Beliggenhet8,1
    Romkomfort og -kvalitet6,6
    Service7,1
    Valuta for pengene7,2
    Alle språk
    Alle typer reisende (437)
    Alle romtyper

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    Viser 343 verifiserte gjestevurderinger
    12345
    9,6
    Ypperlig
    Qi fra Kina
    Reiste alene
    Standard (2 voksne, 1 barn)
    Opphold på 5 netter i desember 2018

    location is perfect”

    in the center area of Guam near tourist attractions and shopping malls noise insulation is terrible especially at midnight under renovation now so noise is possible during the day provide bottle water only in the first day the shampoo and soap provided have been expired of date overall, as a budget hotel it has exceeded my expection

    Skrevet 24 desember 2018

    Happy Holidays!!! Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. I apologized for the noise. As you may have already noticed we are in the process of upgrading our hotel starting with lobby renovation, new fitness and business center. An award-winning Meskla Chamoru Restaurant will be opening in 2019. There will be many more property enhancement projects in the coming year to include room upgrades. We are in the process of getting new supplies for the bathroom amenities. Again, thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon!

    Svarte 24 desember 2018
    Grand Plaza Hotel
    8,4
    Glimrende
    Alma fra Filippinene
    Familie med små barn
    Standard (2 voksne, 1 barn)
    Opphold på én natt i september 2018

    Very Hospitable and Accommodating Staff”

    Grand Plaza Hotel has a very good location - walking distance to a good Chinese Buffet Restaurant - VIP Chinese Restaurant; ABC Store in the ground floor; a few steps away to Churrasco, a superb Brazilian restaurant; and Tumon Bay Shuttle Bus stops here. Hotel staff are very pleasant and helpful.

    Skrevet 11 september 2018

    Hafa adai Alma, Thank you for taking the time to leave your review. Thank you for kind words regarding our staff. We take the value of your comments and will continue to spread the "Hafa adai" spirit to our guests. We hope to see you again. Take care. Safe travels! See you again, GPH Familia

    Svarte 21 oktober 2018
    Grand Plaza Hotel
    8,0
    Glimrende
    James fra USA
    Forretningsreisende
    Standard (2 voksne, 1 barn)
    Opphold på 2 netter i april 2019

    Nice Hotel”

    Near some clubs. Loud

    Skrevet 29 april 2019

    Hafa adai James, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. We hope to see you again on your trip to Guam. Thank you!

    Svarte 30 april 2019
    Grand Plaza Hotel
    9,6
    Ypperlig
    HO fra Hongkong
    Reiste alene
    Opphold på 8 netter i november 2016

    best location, price effective”

    Best location, with convenient shop, 24 hours open, at side of hotel. 5 minutes to Tumon beach. Many restaurant nearby. Hotel staff are friendly and helpful. Facilities are Ok with a clean pool at 3 floor. Price are cheap in Guam .

    Skrevet 12 november 2016
    6,8
    Hyggelig
    Anna fra Filippinene
    Gruppe
    Standard (3 personer)
    Opphold på 2 netter i mai 2019

    Location is good”

    The location is good, walking distance to the beach and walking distance to Outrigger malls. So even if the buses are no longer available one can walk going to and from the hotel. The rooms are not that special though, but can stay since its neat, also, no hotel slippers and water are just for the arrival day, however, is a free coffee coupon that you can get in ABC store below the hotel. staff are friendly, and accommodating. value for money is good also. all the amenities that you need for the stay is provided.

    Skrevet 20 mai 2019

    Hafa adai Ana, Thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon! Best Regards, Grand Plaza Hotel Management

    Svarte 22 mai 2019
    Grand Plaza Hotel
    8,0
    Glimrende
    Luzviminda fra Filippinene
    Gruppe
    Standard (2 voksne, 1 barn)
    Opphold på én natt i oktober 2018

    Veldig bra”

    Had to quickly book a room as our flight got cancelled. Lady at the reception was really nice and helpful. Room’s so small without toiletries but I always bring my own so it’s not really an issue. Good for a night stay.

    Skrevet 29 oktober 2018

    Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. Again, thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon!

    Svarte 15 november 2018
    Grand Plaza Hotel
    5,2
    Farishia fra Filippinene
    Par
    Standard (2 voksne, 1 barn)
    Opphold på 7 netter i august 2018

    $100 deposit, bring own toiletries and dishwashing to wash your cup”

    We were not informed about the $100 deposit. I thought I just missed it but i checked again. There was no announcement whatsoever that there is a deposit to be collected upon check in. I know that hotels have this deposit security for incidental damages but guests are informed so that they can prepare ahead of time. Check-in time is strictly 3PM. Even if the room is already made or the guests before you already checked out. But you can leave your bags at the lobby and start touring around. We stayed for 7days. The sheets and linen looked like it was not changed . I got urticaria all over, asthma triggered because of dirty linen. It’s either dirty because it has been used for days or they washed it but just really dirty. No toothbrush nor toothpaste. Bring your own toiletries. They had no plans of replenishing soap and shampoo. I suggest you supply with a big container and just refill it. Just like in Japan. Free water only the day of check-in. Cups not washed/changed everyday.

    Skrevet 23 august 2018

    Hafa adai Farishia, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking at each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

    Svarte 10 desember 2018
    Grand Plaza Hotel
    5,2
    Shinna fra USA
    Familie med små barn
    Standard (2 voksne, 1 barn)
    Opphold på én natt i mars 2018

    Never again :(”

    What we liked: the beach and restaurants nearby The hotel building itself is very old by the looks of it. Our room wasn’t ready when we checked in so we were given another room that was made. Or so they said. Not sure if our room was actually cleaned because the bathroom has leftover toilet paper, tub was soaking wet with soap scums, bed linens had visible hair strands (lots) and dusty! That wasn’t the end of it though, I requested a crib and what came to our door was a cosco play pen which could’ve been nice if it was clean! It smelled like it’s been sitting in the storage for decades and had what looked like roach eggs. We only stayed for a night because I made a mistake booking the first hotel and missed 1 night! Thank goodness it was only a night! It’s so not worth our 60 bucks. NO, I will not recommend it to anyone especially with kids!

    Skrevet 20 mars 2018

    Hafa adai Shinna, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Thank you, Belle

    Svarte 26 juni 2018
    Grand Plaza Hotel
    9,2
    Ypperlig
    Howard fra Canada
    Par
    Standard (2 voksne, 1 barn)
    Opphold på 2 netter i august 2017

    Good value for money”

    This is a good location. Hotel on the beach is more than 3 times the cost. Doesn't have really large lobby like Hilton but rooms are better and cleaner. Staff are helpful, had bad sleep due to a poor mattress and they were happy to replace it the next day.

    Skrevet 17 januar 2018

    Hafa adai Howard, Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. We appreciate your feedback regarding the matteress. Sincerely apologized if you lost some sleep. We look forward to the opportunity to welcome and serve again soon! Thank you, Belle

    Svarte 26 juni 2018
    Grand Plaza Hotel
    7,2
    Meget bra
    MELANIE fra Filippinene
    Reiste alene
    Standard (3 personer)
    Opphold på én natt i november 2016

    Meget bra”

    Near DFS, the beach, Tumon Sands Plaza. Has an ABC Store. Wifi is not stable. Still a little on the expensive side since the facilities are already dated. What you're paying for is the strategic location of the hotel.

    Skrevet 30 mai 2017

    Hafa adai Melanie, Your feedback is greatly appreciated and we are honored to welcome you back to Grand Plaza Hotel. The hotel now offers a FREE and stable wifi all over the hotel. We look forward seeing you again here at the Grand Plaza Hotel. Take care! Thank you, Belle

    Svarte 26 juni 2018
    Grand Plaza Hotel
    8,0
    Glimrende
    Eugene fra Filippinene
    Reiste alene
    Standard (3 personer)
    Opphold på 3 netter i mars 2017

    Location is perfect.”

    The hotel is strategically located. It is walking distance to the beach - 5minute walk (to the west); DFS, outlet stores and Plaza Mall - 10 minute walk (to the north). I spent only P4,100 a night. One will get his money's worth. Overall, my stay at the hotel was pleasant

    Skrevet 29 mars 2017

    Hafa adai Eugene, Thank you and we greatly appreciated your feedback and we are honored to welcome you back to Grand Plaza Hotel. We will be doing some renovations soon. I hope you will consider us again on your future travel plans to Guam. Thank you, Belle

    Svarte 26 juni 2018
    Grand Plaza Hotel
    8,4
    Glimrende
    Barbara fra USA
    Reiste alene
    Standard (3 personer)
    Opphold på 14 netter i november 2016

    Weekend getaway”

    The rooms are okay. Beds were alittle hard but the pillows were soft enough. The bathroom needs a little renovation especially the bathroom sink. The A/C wasnt even strong enough to cool off the whole room. But all in all, if you're stayy is short, its worth the money.

    Skrevet 20 januar 2017

    Hafa adai Barbara, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Please consider us again on your next trip to Guam. Thank you, Belle

    Svarte 26 juni 2018
    Grand Plaza Hotel
    6,4
    Hyggelig
    KENNEDY fra Filippinene
    Familie med eldre barn
    Standard (2 voksne, 1 barn)
    Opphold på 4 netter i juni 2016

    Good location, but hotel is too old”

    Prime location, a big plus. But the hotel facilities need an upgrade. The first room given to us, aircon was not working, but we were too tired to transfer to another room as we arrived very early morning. The next day we had to move, otherwise we'll spend another night sweating. The staff are very accommodating, but the facilities need improvements.WiFi does not work most of the time, quite a let down. The staff are their major asset here.

    Skrevet 07 november 2016
    7,3
    Meget bra
    micheal fra USA
    Forretningsreisende
    Standard (2 voksne, 1 barn)
    Opphold på 6 netter i juli 2014

    Great Price”

    Cost & Location

    Cons: Room window leaked during summer rain storm. Housekeeping unplugged A/C while cleaning and couldn't figure out how to turn A/C back on. Using the in-room safe cost money Additional deposit required upon arrival Pros: Very cheap compared to rest of strip Great location with awesome access to beaches, shops, dinning, drinking, etc Some staff was very considerate others were not. Nobody was rude, just a feeling.

    Skrevet 04 august 2014
    8,7
    Glimrende
    SUNGHYUN fra Sør-Korea
    Reiste alene
    Standard (3 personer)
    Opphold på 3 netter i april 2014

    Nice location. ”

    Location, Location, Location

    Hotel location is quite good. Very close to shops, restaurants, Burger King and police station. Beach and central shopping area are located in walking distance. Staff are friendly and nice. Hotel rooms are old but clean. Overall condition is okay. Car park available.

    Skrevet 09 mai 2014
    9,0
    Ypperlig
    Brad fra Nord-Marianene
    Reiste alene
    Standard (2 voksne, 1 barn)
    Opphold på 2 netter i mars 2014

    Excellent Customer Service”

    Customer Service, Location and Customer Service

    I made my trip to Guam for the XTERRA Guam Championship and I only needed a basic room. The Grand Plaza is not the fanciest place in Guam but it was clean, close to everything and the staff is excellent. I've already recommended this hotel to my friend for her next business trip. This isn't the fanciest place to stay and I wouldn't make this my first choice if I was traveling with my whole family because I would like a little extra space. I got an excellent room rate and this room served its purpose. When I travel to compete in sporting events, I don't need fancy restaurants or plush surroundings. All I needed was a clean room with enough space to prepare my bike for the off-road triathlon and The Grand Plaza fit the bill. Before I go, I'd like to say once again how helpful and friendly the staff was during my stay. I felt that they genuinely cared about me and that means a lot. Three cheers to them!

    Skrevet 02 april 2014
    6,3
    Hyggelig
    HOI fra Malaysia
    Reiste alene
    Standard (3 personer)
    Opphold på 2 netter i januar 2014

    A good trip”

    Value for Money, Centrally Located, Simple Hotel

    The hotel is old and simple but centrally located. Cater more to budget conscious travellers. Convenience stores and restaurants just next door. 5 mins walk to all major shopping malls and day tour pick up points e.g. DFS Galleria B1. Room is spacious and clean. Don't expect anything fancy. Overall a pleasant stay.

    Skrevet 05 februar 2014
    8,0
    Glimrende
    Juerg fra Sveits
    Reiste alene
    Standard (3 personer)
    Opphold på 2 netter i desember 2013

    Good home away from home”

    Excellent location near shops, restaurants, malls, bars. Everything was clean, everything worked. Friendly and helpful staff.

    Plus. Excellent location near shops, restaurants, malls, bars. Everything was clean, everything worked. Friendly and helpful staff. Negative. Taxi service arranged for early next morning was not on time.

    Skrevet 27 januar 2014
    8,3
    Glimrende
    Don fra USA
    Forretningsreisende
    Standard (3 personer)
    Opphold på 2 netter i desember 2013

    Clean and tidy room”

    Air conditioning, Internet speed, and Location

    Very comfortable. Wifi access from the room, no wired lan available, still internet speed was up to 8mbps down and 0.5mbps upload. The beds weren't too small, but they would roll with the slightest push. This caused me to fall out of my bed in the middle of the night whilst sharing it with my friend. Definitely don't share it if you've got the twin beds (Go for a full sized one). Other than that, the room was well lit, bathroom was kind of dingy, but definitely working with a shower, tub, and adequate water pressure/heating. I really appreciated the performance of it's air conditioner unit in my room. Definitely a boon in Guam. The check in/check out process was very fast, and I had no issues with room service. Called down once cause my toilet was backed up. This was in the middle of the night, and had that resolved within 30 minutes. Can't say much for the actual building of the hotel, the Indian restaurant on the 2nd floor was since closed for a week prior to my arrival, and i was really looking forward to going. The lobby is strange with various vendors along the way to the front desk, not at all sure what they were selling... All in all, a very pleasant stay to a tidy and clean room with all the creature comforts one could ever ask for, at a very budget friendly price. I would recommend this hotel to others for a short stop in Guam.

    Skrevet 02 januar 2014
    8,0
    Glimrende
    Robert fra USA
    Par
    Standard (2 voksne, 1 barn)
    Opphold på 11 netter i oktober 2013

    Over all very good”

    The location, easy access to other areas and comfortable

    My stay in the hotel overall was excellent, but i have one minor complaint, when i just wanted to relax and enjoy TV programing was unsatisfactory because it had limited channels on the TV such as 13 channels and need to upgrade the TV's very poor condition, too old.

    Skrevet 26 oktober 2013
    12345
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