Bestill nå: Hanoi Emerald Waters Hotel Trendy

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Basert på 512 omtalerSe hva gjestene har skrevet
9,3
95% ville anbefalt denne til en venn

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Vurderinger fra Agoda (512)Vurderinger fra Booking.com (256)
9,3
Ypperlig
Basert på 512 omtaler
Type reisende
Renslighet9,2
Fasiliteter8,7
Beliggenhet9,5
Service9,7
Valuta for pengene9,3
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Viser 332 verifiserte gjestekommentarer
10,0
Ypperlig
Susan fra USA
Par
Juniorsuite
Opphold på 2 netter i april 2018
Best Hotel”
This was the best hotel we stayed at throughout our vacation in Vietnam. We stayed at 8 hotels and this had the best breakfast and most attentive, kind and helpful staff.
Skrevet 20 april 2018
9,6
Ypperlig
Lok fra Hongkong
Reiste alene
Superior double eller twin
Opphold på én natt i april 2018
Nice hotel with friendly staff”
Situated at a very good location; Staff are friendly and helpful and the breakfast is delicious! However, sound insulation is not good enough. Overall, it is still a good option in Hanoi.
Skrevet 19 april 2018
9,2
Ypperlig
Tsz fra Hongkong
Gruppe
Juniorsuite
Opphold på 3 netter i april 2018
Ypperlig”
Nice arrangement before/during the trip
Skrevet 17 april 2018
10,0
Ypperlig
Wendi fra Canada
Familie med eldre barn
Juniorsuite
Opphold på én natt i april 2018
Amazing service - a perfect way to end our vacation in Vietnam”
We booked to stay at the Emerald Waters Hotel Trendy for one night prior to heading to Halong Bay for a 3D/2N cruise. Grace at the travel desk ended up finding us the perfect cruise, made all the transfer arrangements and arranged for us to stay at their sister hotel - the Babylon Garden, upon our return to Hanoi, as the Emerald Waters was already full. They threw in a free foot massage for all four of us . She was excellent and made everything so easy for us! I travel a lot for work and have never had such friendly and competent service.
Skrevet 09 april 2018
9,2
Ypperlig
teikyi fra Singapore
Forretningsreisende
Deluxe double eller twin
Opphold på én natt i april 2018
Clean. Helpful staff. ”
Value for money and all the staff is very kind and helpful. Definitely will book this hotel again if go to Hanoi.
Skrevet 05 april 2018
10,0
Ypperlig
Luis fra Filippinene
Familie med eldre barn
Familiesuite
Opphold på 2 netter i mars 2018
O-Nite stay in Hanoi before our Halong Bay Cruise”
Staff were very accommodating! They booked us tickets for the water puppet show, hotel pick-up. Ms. Grace was very responsive and attended to all our request together with front desk staff and Ken the bellhop! Breakfast was very adequate and you can order Pho, Waffles for the kids and omelet on top of the good breakfast spread! On a busy street so you can here the traffic. Walking distance from the lake, water puppet theatre and a supermarket by AEON. Overall a great stay for me and my family! I highly recommend Hanoi Waters Emerald Trendy Hotel!
Skrevet 31 mars 2018
9,6
Ypperlig
Hon fra Singapore
Familie med eldre barn
Deluxe double eller twin
Opphold på 4 netter i desember 2017
Highly recommended ”
My friend recommended me to this hotel as she was very well taken care during her stay. I followed her recommendation and I was surprised by the great hospitality of the staff. They were full of smiles and very helpful. The rooms are clean and breakfast is good. It is really value for money !
Skrevet 29 mars 2018
9,6
Ypperlig
Hon fra Singapore
Familie med eldre barn
Juniorsuite
Opphold på 4 netter i desember 2017
Value for money, perfect service”
My family and I had a good time staying in Emerald Waters Trendy. We felt at home in the hotel as the staff are very attentive to our needs and very helpful. The staff are always full of smiles and brighten up our time in Hanoi.
Skrevet 29 mars 2018
9,6
Ypperlig
kamalanathan fra Malaysia
Par
Juniorsuite
Opphold på én natt i mars 2018
Holiday”
The staff and hospitality was really amaze.. The person name Kelvin * Thomas and front desk lady didn't catch her name but really very helpful. The lady even offer take away breakfast since our flight next earlier morning and she prepared breakfast for us. The hotel overall very excellent and already recommend to few of my friend whom travelling to Hanoi next month. Thank you so much
Skrevet 27 mars 2018
10,0
Ypperlig
Jayne fra Storbritannia
Par
Juniorsuite
Opphold på 2 netter i mars 2018
Excellent ”
Excellent stay at hotel. Staff so friendly and helpful and very informative . Hotel spotlessly clean . Excellent breakfast . Would definitely stay here again . So close to everything .
Skrevet 26 mars 2018
9,2
Ypperlig
kamalanathan fra Malaysia
Par
Deluxe double eller twin
Opphold på én natt i mars 2018
Superb service with excellent staff”
Superb service with wonderful staff.. Guide and give us ideas on the travel and give us optain to upgrade our room from Normal Deluxe to View Deluxe.. We are amaze with the all the staff especially with Mr Kelvin with well manner attitude and guide and provide to us.. The breakfast ok/ normal/ room cleaness superb/ value for money and we come again for 1 more day stay before leaving.. Overall the Service and Hotel superb and highly recommendable
Skrevet 24 mars 2018
9,6
Ypperlig
Haryadi fra Canada
Reiste alene
Deluxe double med byutsikt
Opphold på 2 netter i mars 2018
Second stay”
Stayed here upon my return from Halong bay. The staff immediately remembered me. The room this time was at a lower floor (3rd) than the last time, so may have been a bit noisier due to the street noise. For some reason, the TV channel setting was a bit different from those in my previous room (5th floor) as I couldn't get some english news channels like CNN this time (maybe they were there but I was too lazy to flip through the channels). No big deal, as I didn't watch much TV and Internet was still very good as before. Used the hotel transport to the airport as the cost is very competitive (if not slightly cheaper than taxi) - which is rare. Overall, would definitely recommend especially because of the friendly staff and competitive rates for services like laundry, tour (I was with some folks from other hotels during the food tour who paid higher cost), and transport. If you like the street view, try to get 5th/6th floor rooms. If not, rooms in the middle/back should be much quieter.
Skrevet 21 mars 2018
9,6
Ypperlig
Haryadi fra Canada
Reiste alene
Deluxe double med byutsikt
Opphold på 2 netter i mars 2018
Friendly staff, great location”
I stayed here for 2 nights before going to Halong bay. The hotel location is great, close to the lake and the various restaurants, shops, and galleries on the Northern side of the lake. The room (501) has a large window overlooking the street. It is a bit noisy (especially if you are a night owl who likes to sleep in late), but I think the view and sunlight of the front-facing rooms are still worth it. The staff are very friendly and kindly keep my luggage safe until I return from Halong bay. Laundry is very reasonably (rate by the weight, not by piece). They also arranged the Hanoi Food Walking tour with very little notice (a couple of hours before). Internet (which was very important for me) was good everywhere (lobby, floor, restaurant). Overall, definitely recommended.
Skrevet 21 mars 2018
9,6
Ypperlig
Vivian fra Australia
Reiste alene
Juniorsuite
Opphold på 3 netter i mars 2018
Ypperlig”
friendly staff makes you feel like family. Ideal location to Old Quarter & Hoang Kiem Lake. rooms are comfortable & clean.
Skrevet 20 mars 2018
10,0
Ypperlig
han fra Taiwan
Par
Deluxe double eller twin
Opphold på én natt i mars 2018
Very friendly and professional staff”
Rooms without view do have a weird bathtub setup which causes minor flooding.
Skrevet 19 mars 2018
8,8
Glimrende
LAI fra Vietnam
Forretningsreisende
Deluxe double eller twin
Opphold på 2 netter i mars 2018
Excellent staffs. Only thing to be improve is room facilities”
My second time here. Excellent staffs is still key thing, they did very good job. The only thing need to be improve is room facilities
Skrevet 19 mars 2018
8,4
Glimrende
wong fra Hongkong
Reiste alene
Deluxe double eller twin
Opphold på én natt i mars 2018
Wonderful Jasmine!”
Jasmine would offer help arrange transportation from Halong when we check out.
Skrevet 17 mars 2018
9,6
Ypperlig
Mohd fra Singapore
Par
Juniorsuite
Opphold på 3 netter i mars 2018
Great location and service from staff”
The hotel is located less than 200m from the north part of Hoan Kiem lake in the old quarter of Hanoi. The staff were very attentive during our stay. Prior to arrival, the hotel had emailed as well as messaged via Whatsapp to check on flight arrival (we had booked airport pickup from the hotel). The staff are friendly and can help to arrange for a number of things from tour around to city and nearby towns (like Sapa, Halong and Ninh Binh), massage reservation at nearby sister hotel (with 40% discount for hotel guests), transport, laundry and even foreign currency exchange.
Skrevet 14 mars 2018
10,0
Ypperlig
Aga fra Malaysia
Familie med små barn
Suite balkong med byutsikt
Opphold på 2 netter i mars 2018
Excellent customer service! Very good location.”
Great customer service! Very helpful and lots of smile. Good location. Walking distance to Hoan Kiem Lake and other points of interest. Will come back again!
Skrevet 06 mars 2018
10,0
Ypperlig
Parkpoom fra Thailand
Par
Superior double eller twin
Opphold på 3 netter i mars 2018
Super great Hotel”
Good location, 2 mins walk from the main lake. Variety choice for food, and taste very good too. Staffs extremely helpful. If we come back to Hanoi, we will definitely stay here again.
Skrevet 05 mars 2018
9,2
Ypperlig
Demet fra Tyskland
Par
Suite balkong med byutsikt
Opphold på 3 netter i februar 2018
Great hotel with an outstanding service”
Very nice hotel with an extremely friendly and professional service. We enjoyed our stay very much and would highly recommend it!
Skrevet 04 mars 2018
8,8
Glimrende
Ho fra Vietnam
Familie med små barn
Suite balkong med byutsikt
Opphold på 3 netter i oktober 2017
Excellent and very helpful staff”
The hotel's staff were very courteous, helpful and made us feel very welcome. They helped with various things like useful directions and getting tickets for the water puppet show - which really helped especially for families with little kids like us.
Skrevet 28 februar 2018
9,2
Ypperlig
Andrew fra Canada
Reiste alene
Deluxe double eller twin
Opphold på 3 netter i februar 2018
Best staffs!! Jasmine and the doormen are amazing! I will come back again...with friends and famil”
The only con I can think of is that the hotel has no fitness facilit’s, but given the location, convenience, and the the side of the hotel it’s acceptable. The amazing staffs though will make you feel like everything is perfect! 5 stars...what a gem.
Skrevet 27 februar 2018
8,0
Glimrende
martin fra Canada
Par
Deluxe double med byutsikt
Opphold på 2 netter i februar 2018
Veldig bra”
Staff very friendly and helpful. Good location. Very good breakfast. We got the room with a street view and that was nice, we paid extra for that.
Skrevet 26 februar 2018
10,0
Ypperlig
Han fra Kina
Forretningsreisende
Deluxe double med byutsikt
Opphold på én natt i februar 2018
Great!”
It's a great experience living in this hotel! We just arrived at 3:00am, and the reception still nice and let us check in, plus answered many questions . And, we keep our luggage then ask the airport minibus address, the miss told us that when we back to get our luggage, we can ask for someone to lead us to the bus stop. Great! And again, in the downtown!
Skrevet 23 februar 2018
10,0
Ypperlig
QIAOYUN fra Kina
Reiste alene
Superior double eller twin
Opphold på 2 netter i februar 2018
Ypperlig”
excellent!!great service!!
Skrevet 23 februar 2018
7,6
Veldig bra
Johan fra Nederland
Par
Deluxe double eller twin
Opphold på én natt i februar 2018
Veldig bra”
Badbreakfast, noisy hotel room purfect very friendly staff
Skrevet 16 februar 2018
10,0
Ypperlig
Stuart fra Storbritannia
Par
Deluxe double eller twin
Opphold på én natt i februar 2018
Lovely hotel in a great location next to the lake In the old quarter. Staff were fantastic ”
Just a great stop all round. Definitely recommend this hotel!
Skrevet 16 februar 2018
9,6
Ypperlig
Dalilah fra Singapore
Par
Juniorsuite
Opphold på 3 netter i februar 2018
Ypperlig”
Fantastic location to food, shopping and the really happening pub street. Love the beautiful boutique hotel, the staff spoiled us with their friendliness and attention to detail. Will definitely come back!
Skrevet 05 februar 2018
9,6
Ypperlig
Bui fra Vietnam
Forretningsreisende
Deluxe double eller twin
Opphold på én natt i august 2017
Good”
I was impressed by the staff's attitudes, she was very kind. The room is little bit small but good view. The food is good.
Skrevet 05 februar 2018
8,8
Glimrende
Kristy fra Taiwan
Par
Deluxe double eller twin
Opphold på 2 netter i oktober 2017
Enjoyed my stay ”
Friendly service , tho the room is small but the location is ok , absolutely enjoyed my stay
Skrevet 31 januar 2018
9,6
Ypperlig
LAI fra Vietnam
Forretningsreisende
Deluxe double eller twin
Opphold på 2 netter i juni 2017
Nice , clean and staff is outstanding”
Nothing to complain, staffs were excellent!
Skrevet 26 januar 2018
9,2
Ypperlig
hyemin fra Sør-Korea
Par
Suite balkong med byutsikt
Opphold på én natt i januar 2018
very friendly”
the people are very nice and food is delicious
Skrevet 24 januar 2018
9,2
Ypperlig
Alex fra Singapore
Reiste alene
Deluxe double eller twin
Opphold på én natt i januar 2018
ideal location at Hoem Kim vicinity. 5- 10 mins walking distance to lake and h”
friendly staff, clean and ideal location to walk to Old Quarter lake side and many surrounding activities and food.
Skrevet 21 januar 2018
10,0
Ypperlig
Anthony fra Storbritannia
Par
Deluxe double eller twin
Opphold på 4 netter i januar 2018
Excellent Hotel, superb friendly staff.”
This hotel is one of the best hotels I have stayed in. It is ideal as a base for exploring the sights of Hanoi. The staff are very friendly and professional, I would like to give a special mention to Jasmine on reception, nothing was too much trouble for her and she gave us great advice on the local area, always greeted us with a smile and always addressed us by our first names. I cannot fault any of the staff they were all excellent. The hotel is also very clean and modern.
Skrevet 21 januar 2018
8,8
Glimrende
KIEN fra Malaysia
Reiste alene
Deluxe double eller twin
Opphold på 2 netter i januar 2018
Good location and helpful staff”
The hotel is located in the center of Hanoi, very convenient to access to the old Hanoi center for food and buy souvenirs, in walking distance. The front desk staff and lobby boy are very friendly and helpful. They greeting you every time you out and back to the hotel. Definitely will stay here when travel back to Hanoi again.
Skrevet 20 januar 2018
10,0
Ypperlig
Matthew fra USA
Par
Deluxe double eller twin
Opphold på 3 netter i desember 2017
Great place to stay in the center of the Old Town”
We had a great three night stay at the Emerald Waters. They staff here really makes an effort to make sure you are having a good stay. Airport pickup and drop offs all went without a hitch. We are especially grateful to Jasmine, who not only was extremely welcoming, but went out of her way to help us chase up something we lost on our incoming flight. Rooms are small but clean and well-kept. Location is very convenient for those going around the old town. The breakfast is generous and very tasty. Recommended!
Skrevet 10 januar 2018
9,2
Ypperlig
Weda fra USA
Reiste alene
Deluxe double med byutsikt
Opphold på 3 netter i september 2017
Great Staff! Great Location!”
Loved my street view! Nothing to complain about, except for the breakfast perhaps. Pretty boring food. Head out to the street instead.
Skrevet 08 januar 2018
8,8
Glimrende
Meghan fra USA
Par
Juniorsuite
Opphold på én natt i desember 2017
Nice Hotel, Good Location”
We were here for an evening, as we got in late (1am) and left for Ha Long Bay at 8:30am. I can't really comment on breakfast or other amenities, but the room was clean and the bed was comfortable. The hot water cut out after 1 quick shower, which was disappointing. Good location to nearby bars, markets, etc.
Skrevet 07 januar 2018
9,2
Ypperlig
LIM fra Singapore
Familie med eldre barn
Deluxe double med byutsikt
Opphold på 2 netter i desember 2017
Very friendly and helpful staff”
Everything is good. Hotel staff were helpful and friendly. Before I headed to places I want to visit, the staff provided us very good info especially for tourists like us (who like to venture), what taxi to take and what places to go. My family and I encountered one bad experience with a taxi. After boarding, the meter started with VND 6, 000, then the meter started jumping like a jackpot. It stopped only after about 5sec. Luckily, we asked to stop immediately, a driving trip lasted us for 2min cost VND 133,000. A normal fare is about VND 30,000. Tourists please be careful taking the right taxi in Hanoi. I will come back to this hotel if I am coming to Hanoi again.
Skrevet 28 desember 2017
10,0
Ypperlig
HYE fra Sør-Korea
Reiste alene
Suite balkong med byutsikt
Opphold på én natt i mai 2017
exellent”
clean, kind staff, close to old street.
Skrevet 26 desember 2017
9,6
Ypperlig
Yak fra Singapore
Familie med små barn
Deluxe double eller twin
Opphold på én natt i desember 2017
Superb service and location”
Location is 5min from lake where night market was. Service was excellent. Staff went out of way to accompany me to tailor shop about 5 minutes away to help translate. Highly recommended
Skrevet 25 desember 2017
8,8
Glimrende
Tse fra Singapore
Par
Juniorsuite
Opphold på 3 netter i desember 2017
Excellent Staff Service that makes u feel SAFE”
located centrally in old quarter... so it will be quite noisy. Staff pays attention to all your wants and needs. wifi signal in rooms is weak so we used our sim cards. Their other hotel that offers the massage is not exactly that great. You will get your massage with a stranger beside you and the curtain is half drawn while you are topless.
Skrevet 22 desember 2017
9,2
Ypperlig
SEONGWOONG fra Sør-Korea
Gruppe
Deluxe double eller twin
Opphold på én natt i desember 2017
Very nice place”
Very good accomodation!
Skrevet 21 desember 2017
8,8
Glimrende
Yan fra Singapore
Par
Deluxe double eller twin
Opphold på én natt i desember 2017
Amazing staff”
Fantastic staff crew. Always v helpful. Recommend to stay for this Budget hard to find better ..
Skrevet 17 desember 2017
8,4
Glimrende
Yan fra Singapore
Par
Deluxe double eller twin
Opphold på én natt i desember 2017
Amazing staff crew”
Staffs were just simply TOP notch . Food was average.location is good but can be noisy. Overall I think good place to stay in the middle of city.
Skrevet 17 desember 2017
10,0
Ypperlig
ofir fra Israel
Par
Deluxe double eller twin
Opphold på 2 netter i desember 2017
Great ”
Amazing service and great room
Skrevet 11 desember 2017
10,0
Ypperlig
Nguyen fra Vietnam
Forretningsreisende
Superior double eller twin
Opphold på én natt i desember 2017
Value for money”
Great
Skrevet 08 desember 2017
9,6
Ypperlig
Carol fra USA
Par
Suite balkong med byutsikt
Opphold på 5 netter i november 2017
Great location and superb staff”
Many wonderful things about this hotel, starting with the staff. Very kind and genuine. Always greeted with a smile and they remember your name. Other positives: location is perfect, very close to Hoan Kiem Lake and weekend night market. Big breakfast buffet with good omelette prepare to order. Strong WiFi. Recommend you pay extra for a balcony room. Rooms a little small otherwise. Bed linens very nice but the bed felt a little too firm for us. Good water pressure in shower. A newer hotel so not run down! Recommended.
Skrevet 05 desember 2017
10,0
Ypperlig
Munirah fra Singapore
Par
Deluxe double eller twin
Opphold på 3 netter i november 2017
Ypperlig”
The service here is the best! We have never experienced such personalised and great service ever. All of the staffs are very caring and always made us feel welcomed, especially, Thomas, Grace and Jasmine! Love it that they remembered our names and never fail to offer us alternatives and suggestions to make our stay even better. As soon as we reached the hotel from our Halong Bay and Sapa trips, they have already prepared the room, placed our luggage in it and switched on the aircon for us. The hotel location is also very near to Old Quarter so you can go for countless shopping trips. There’s a halal restaurant nearby, about 5 mins away from the hotel and D’lions Restaurant (halal restaurant) cost us less than 50,000 dong cab ride. All in all, the staff at this hotel is very commendable and we would not hesitate to recommend this hotel to anyone. Thank you for making our stay in Hanoi a memorable one!
Skrevet 02 desember 2017