Bestill nå: Hanoi Glance Hotel

Glimrende
Basert på 282 omtalerSe hva gjestene har skrevet
8,5
88% ville anbefalt denne til en venn

Verifiserte kundevurderinger

Vurderinger fra Agoda (282)Vurderinger fra Booking.com (867)
8,5
Glimrende
Basert på 282 omtaler
Type reisende
Renslighet8,5
Fasiliteter7,9
Beliggenhet8,7
Romkomfort og -kvalitet8,6
Service8,9
Valuta for pengene8,7
Skrevet av verifiserte gjester fra Agoda
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Junior suite med byutsikt
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Viser 226 verifiserte gjestekommentarer
10,0
Ypperlig
Douglas fra USA
Familie med eldre barn
Familierom
Opphold på én natt i oktober 2017
Ypperlig”
We had a great stay in Hanoi. We came and went several times so we stayed in different rooms. Everything was very nice. The staff was wonderful and did everything they could to be helpful in every way. I would stay there again and recommend it to friends.
Skrevet 07 desember 2017
7,6
Veldig bra
Marian fra USA
Par
Deluxe rom
Opphold på én natt i november 2017
Great location”
It was close to everything in the old city. It was .2 miles away from anything we wanted to do, which made this an ideal location. We opted out of eating the hotel breakfast as we saw some ants/bugs running around the plates. Overall, it was a great place to be in the old city, the staff were incredibly helpful, but the facilities weren't top notch for us. That being said, I would still recommend this place as the location can't be beat.
Skrevet 28 november 2017
9,2
Ypperlig
Lay fra Malaysia
Par
Superior dobbeltseng
Opphold på én natt i november 2017
Perfect service ”
Nice staff, helpful
Skrevet 11 november 2017
9,6
Ypperlig
Ngan fra Vietnam
Gruppe
Familierom
Opphold på én natt i juni 2017
Worth every penny”
We were greeted by the friendly manager with fruit juices and cookies. The staff was really polite and helpful. They maintained good communication offering us some places to visit. The room was clean and comfy. It was a good size that we had enough space to walk around. The location was ideal for exploring around on foot, not by taxi. We had a hard time finding a way to reach the hotel since some streets were closed for the walking area. But I have to say we had a great time in Hanoi partly thanks to this amazing experience at the hotel. We'd love to stay again and definitely will recommend this to our friends.
Skrevet 07 november 2017
8,8
Glimrende
Son
Par
Superior dobbeltseng
Opphold på 2 netter i november 2017
Wonderful service and location is right in the heart of the city”
We were offered a complimentary upgrade to higher room category for 2 days in a row and we loved it. The two rooms upgraded were spacious and were very well decorated. They do care for customer's first impression and in fact we were impressed since we did not expect much when we booked this hotel. However, they exceeded our expectations surprisingly. Ms. Hien was the one who took us into the room introducing room features and announced the upgrade, we were the last ones before her shift but she seemed to be very dedicated. Overall, we enjoyed our stay and definitely will come back as well as we recommend to others to come experiencing the hospitality of this hotel :)
Skrevet 06 november 2017
10,0
Ypperlig
Emma fra Australia
Par
Junior suite med byutsikt
Opphold på 3 netter i oktober 2017
Ypperlig”
Wonderful friendly staff, nice clean and comfortable hotel. Breakfast was lovely
Skrevet 24 oktober 2017
10,0
Ypperlig
Todd fra USA
Reiste alene
Superior dobbeltseng
Opphold på 3 netter i oktober 2017
Nick the manager will take care of you!”
Nick made my trip to Hanoi one I will never forget. He maintained consistent communication with me in the weeks prior to my travel offering travel trips and suggestions for itineraries I may want to consider. I took him up on his offer and booked a trip to Halong Bay. 2 hours in to the ride there, the government issued notice that no tour operators were to travel any further as a result of storm that brought dangerous conditions to the area. Once back at the hotel, Nick jumped through hoops to arrange to have a van pick me up to take me on a two day trip Sapa to go trekking. When I expressed to him that I didn't want to have to pay for an additional hotel in Sapa since I had already paid for the stay at Hanoi Glance, he said no worries. He would work it out so that I wouldn't pay any extra. I did wind up staying one night at the property and explored Hanoi for about 12 hours. The old quarter is fun, there seems to be small craft beer scene starting to develop, and motorbike tours around the city are a good way to pass a few hours. If you are looking for a 3-4 day getaway and live nearby, I'd definitely recommend it.
Skrevet 21 oktober 2017
10,0
Ypperlig
Mary fra Filippinene
Gruppe
Superior dobbeltseng
Opphold på 3 netter i september 2017
Value for Money”
Very accommodating and helpful people from manager to staffs. Nick arranged us the best value for cruise in Halong Bay and Street Food tour.
Skrevet 25 september 2017
8,8
Glimrende
MOHAMED fra Malaysia
Familie med små barn
Premium firemannsrom
Opphold på 2 netter i april 2017
awesome hotel”
the location are great...the staff are awesome and helpful....would rate it as 5 star in hospitaliti.
Skrevet 23 september 2017
6,8
Hyggelig
NISHCHINT fra India
Familie med små barn
Familierom
Opphold på 2 netter i august 2017
Good location, but very small family rooms and minimal service”
Old quarter of Hanoi has small hotels, so this is one of them. However the size of a family room was very small. Service is 6/10 at best, with requests like extra towels and blankets turned down. While the rooms are cheap considering international standards, would recommend looking out for slightly higher priced, more spacious rooms. The hotel is very small with about 10-15 rooms.
Skrevet 11 august 2017
9,2
Ypperlig
Ho fra Hongkong
Par
Superior dobbeltseng
Opphold på 4 netter i juli 2017
High quality management, good breakfast, average own restaurant”
We stay in hotel for 4 nights and stay quite long time, the room is comfortable, big , with balcony( which i thought that is a rooftop resturant), The see through bathroom was blocked (probably the glass was too big haha) The only problem was some wall plug not work (room 702) The breakfast was fresh, the order menu was so good, choices are enough. We tried the hotel own resturant (need go by taxi, hotel will pay 1 way) The Food was just OK, pricey, smaller than picture little bit. And finally we would appreciate the manager attitude, we didn't got many problem although, we saw he is so active to solve all the problems and responsible to his staff.
Skrevet 06 august 2017
10,0
Ypperlig
Jennifer fra USA
Par
Superior dobbeltseng
Opphold på 3 netter i august 2017
Great stay”
We had a great experience here. All of the staff was incredibly helpful and kind. It is very close to everything in the old quarter, had cold AC and a very comfortable bed. If you would like to book a tour or a private car where you can customize your own, they will do it for you for a good price. Would highly recommend and would stay here again!
Skrevet 05 august 2017
9,2
Ypperlig
Sagar fra Vietnam
Reiste alene
Junior suite med byutsikt
Opphold på 2 netter i juli 2017
Ypperlig”
Good hospitality, clean facilities
Skrevet 09 juli 2017
9,2
Ypperlig
Tsz fra Hongkong
Par
Superior dobbeltseng
Opphold på én natt i juli 2017
Good service”
A very nice hotel with caring service. They provided a lot of information and even providing breakfast in boxes for us as we have an early leave in the next day. The room is clean and comfy. Just little ants in the bathroom.
Skrevet 08 juli 2017
9,2
Ypperlig
ShiJun fra Singapore
Gruppe
Deluxe rom
Opphold på én natt i juni 2017
A GEM (Go the extra mile)”
Wonderful location - walking distance to many local haunts and hole-in-the wall restaurants. Do check out Banh Mi 25, 49 Bat Danh Pho and Bun Bo Nam Bo Beef Noodle Salad. Staff were extremely friendly and helpful in offering advice to get around the neighborhood, key attractions and their own favorite spots in Hanoi. They mapped out the key places to go and were really honest on what to avoid. Even though we only stayed for a day, they made sure that we were clear on getting to Sa Pa and our trip was well planned throughout our stay in Hanoi. Hanoi Glance Hotel might not be the best hotel in terms of facilities but it just shows how a great customer service can enhance the hotel experience to a great standard. Truly a gem in the old quarter neighborhood. Highly recommend it.
Skrevet 21 juni 2017
10,0
Ypperlig
Chew fra Malaysia
Familie med eldre barn
Familierom - 4 voksne
Opphold på 3 netter i juni 2017
Good service”
Good
Skrevet 13 juni 2017
8,8
Glimrende
Tey fra Malaysia
Familie med eldre barn
Familierom
Opphold på én natt i juni 2017
Share experience”
Good lacation .10 min walking to old Quarter ,15 min walking to hoan kiem lake.Hotel is clean ,staff very friendly and attentive.1st day check in they serve wellcome drinks for us and help us turn on the air conditioner before in to room,second day we are leaving in the morning, they prepare the breakfast let us take away.very grateful them and I will recommend to my friends.
Skrevet 09 juni 2017
8,4
Glimrende
Tey fra Malaysia
Familie med eldre barn
Familierom
Opphold på én natt i juni 2017
Share experience”
Location is good.10 min walking to old Quarter,15 min walking to hoam kiem lake.Hotel is clean.staff very friendly and attentive.1st day check in ,they serve wellcome drinks for us ,and help us turn on the air conditioner before in to the room .secound day we are leaving in the morning ,they perpare the breakfast let us take away.very grateful them .I will recommend to my friend
Skrevet 09 juni 2017
10,0
Ypperlig
Cheryl fra Storbritannia
Forretningsreisende
Superior dobbeltseng
Opphold på én natt i april 2017
Returning customer ”
Love the location and staff are very friendly nothing is too much for them to do. Great Value for money too.
Skrevet 03 mai 2017
10,0
Ypperlig
Cheryl fra Storbritannia
Forretningsreisende
Superior dobbeltseng
Opphold på én natt i april 2017
Perfect location, friendly staff, clean and value for money.”
I'm a returning customer and what always stands out for me is the staff. They will also go above and beyond to accommodate your needs. They are always happy and smiling and this makes you feel welcome. Each time I attend it's like the first ever time as they treat you like a new customer.
Skrevet 24 april 2017
9,2
Ypperlig
Stephen fra Australia
Par
Superior dobbeltseng
Opphold på 4 netter i april 2017
What a fantastic place and even better staff”
What can I say about this place...from the moment we walked in the staff were very friendly and helpful, i was not feeling the best at the time and they made the extra effort to ensure everything was fine. The room was fantastic and inviting on entry, large room that you could walk around easily (not huge but good sized). Everything was very clean and had a safe and mini fridge which was great. Front counter staff were very helpful in assisting us in booking tours and giving very insightful comments on which ones to do to get the most out of the trip. Breakfast was good, nothing over the top but standard type Asian hotel breakfast. I mainly stuck to the fruit myself but everything looked nice. When we left an item on a tour bus the staff were instrumental in getting this back which is great as it had passports in it!!!! The locations in the old quater I thought was good, not far from alot of things to do and see....and plenty of restaurants around. I think it was only a 10min wall to the lake and night market When I go back to Hanoi (not if) I will definitely be staying here again...i just loved my time here, BIG thank you to all the staff!!!!
Skrevet 11 april 2017
9,6
Ypperlig
Richard fra Storbritannia
Par
Superior dobbeltseng
Opphold på 3 netter i mars 2017
Great location, excellent staff”
Good sized, clean rooms with comfortable beds. Ideal location in the old quarter- not too close to Ta Hien so wasn't too noisy but within a few mins walk. Staff were extremely helpful and genuinely friendly. Arranged our Ha Long Bay cruise and kept our bags while on the tour. Upgraded us to the suite room for our last night and provided a complimentary taxi to the airport due to building work next door (which wasn't even an issue). Breakfast was good with the usual options available. Would be surprised if you could find better value for money in the area!
Skrevet 02 april 2017
4,0
Geck fra Singapore
Reiste alene
Familierom
Opphold på én natt i oktober 2016
good room”
receptionist very rude
Skrevet 17 mars 2017
7,6
Veldig bra
hung fra Australia
Reiste alene
Junior suite med byutsikt
Opphold på 2 netter i februar 2017
Perfect!!!”
Good location.
Skrevet 03 mars 2017
8,0
Glimrende
Binh fra Vietnam
Forretningsreisende
Executive suite med balkong
Opphold på 2 netter i juli 2016
ok ”
ok
Skrevet 03 februar 2017
6,4
Hyggelig
Tan fra Malaysia
Gruppe
Familierom - 4 voksne
Opphold på én natt i januar 2017
Room”
Overall not bad.
Skrevet 22 januar 2017
6,0
Katharina fra Tyskland
Par
Junior suite med byutsikt
Opphold på 3 netter i januar 2017
Nice hotel that tries to be 'boutique'”
The hotel all in all is ok but we had the bad luck that the house next door was under construction and the loud works started at about 6.30am. Also a move to a higher floor didn't help completely. In addition the staff members seem to be not very experienced - they tried but failed especially in the small things that make a stay remarkable. The furniture is ok but has seen it days. There is a very good selection of bathing articles but things like a toothbrush mug or a soap dish are missing. All in all ok for a short stay but we've experienced way better 3 star hotels.
Skrevet 11 januar 2017
8,8
Glimrende
Naresh fra Singapore
Familie med eldre barn
Familierom
Opphold på 2 netter i januar 2017
Good Value $$ for Family Boutique Hotel”
Friendly staff , good location, good map by hotel staff to guide you around old quarter.
Skrevet 06 januar 2017
7,6
Veldig bra
Thi fra Storbritannia
Par
Superior dobbeltseng
Opphold på én natt i desember 2016
Comfortable stay at this centrally located hotel”
We booked this lovely hotel set within the old quarter of Ha Noi for one night whilst traveling through the capital. We loved the staff here - very friendly and forthcoming. Warm welcome and farewell. We booked a Superior Double room and got upgraded to a Deluxe Room upon arrival, which was a large room with window and lovely decoration/set-up. We were happy for it to be clean and comfortable. Hot water shower with good water pressure. Breakfast was a combination of buffet and some dishes that can be prepared hot upon request. I loved the banana pancake here. The location is great. We visited the street night market at night and during the next day visited different sights all across Ha Noi by foot. We would surely recommend this hotel and love to come back on our next visit in Ha Noi.
Skrevet 15 desember 2016
8,4
Glimrende
Wing fra Canada
Par
Deluxe rom
Opphold på 2 netter i november 2016
Nice stay at Hanoi”
Lovely staff. Very clean room. Superb location.
Skrevet 03 desember 2016
10,0
Ypperlig
Parvinder fra Storbritannia
Par
Deluxe rom
Opphold på 3 netter i oktober 2016
Great Old Quarter experience”
Very helpful staff, clean rooms and great location in Oldham Quarter of Hanoi.
Skrevet 28 oktober 2016
4,4
Geck fra Singapore
Reiste alene
Deluxe rom
Opphold på én natt i oktober 2016
Receptionist with bad attitude & service”
24 hours reception actually is not. Midnight hungry need use hot water but kettle filthy, so that we go reception request hot water, due to receptionist sleeping in the lobby , and not happy we make noise to her and just said "upstair have! ", let me search for each floor but couldn't find only found a big rat run from level 3 to level 2! She help us book a airport transfer for next day morning, and suggested 5.30am pick up from hotel is enough time as our flight depart at 7.45am. In the end we follow her advice timing for 5.30am pick up even the price is higher than outside. Next day morning we wait at lobby @5.25am, she still at lobby with deep sleep, we need to wake her up due to taxi not coming and she just lying in sofa bed said "coming soon" , only call the driver after 5.35am and ask us to wait instead of let us go with other airport taxi driver even we are late. 1st time I need to wait for the driver and wake the receptionist wake-up.
Skrevet 23 oktober 2016
9,6
Ypperlig
Nicholas fra Malaysia
Par
Junior suite med byutsikt
Opphold på 2 netter i september 2016
Amazingly value for money”
It's really worth the price. Being in the center point in the Old Quarter the location is ideal for walking tours and exploring the narrow streets. Room was well made, clean and tidy. I was greeted at the front door by friendly staff members together with a pair of fruit juices and some fruits on a small plate. They introduced to us recommended places to go. However I noticed that during breakfast the staff was more willing to talk/serve Western travelers than Asians.
Skrevet 09 oktober 2016
8,0
Glimrende
Rizwan fra Pakistan
Forretningsreisende
Deluxe rom
Opphold på én natt i oktober 2016
Value for money hotel”
Staff were very friendly. Location was convenient. Overall it is a good hotel and nothing to complain.
Skrevet 04 oktober 2016
9,2
Ypperlig
Ahiad fra Israel
Gruppe
Deluxe rom
Opphold på én natt i oktober 2016
Highly recommended ”
Staff was soooo kind, breakfast was decent, all was good
Skrevet 03 oktober 2016
9,2
Ypperlig
Dennis fra Singapore
Reiste alene
Deluxe rom
Opphold på 5 netter i august 2016
Wonnderful place to stay”
Was there in late August and despite the high season, the staff were helpful and friendly. Reception, Concierge, Tour Managers were also knowledgeable, pointing out where to visit, where to find special restaurants or good eating outlets and well-known cafes and clubs. They speak good English too. I knew hotel was not a big international chain hotel so I didn't expect things like a gym, business lounge, conference rooms etc. This is much more for those on holiday. The cosy hotel environment in a heritage building is simply charming, with a lot more character. If that's what you are looking for, check out this hotel. There's a lift if you are staying on a high floor. My room was done up well daily. Shower, plumbing, air-con all worked ok. The restaurant is fine for breakfast with a nice spread of local and western food. Waitstaff are friendly too. Neighborhood is quiet but located in the Old Quarter so lots of good eating places and all kinds of shops and services around. Overall, I had a great, enjoyable stay and would definitely recommend this place!
Skrevet 22 september 2016
10,0
Ypperlig
Denis fra Canada
Par
Superior dobbeltseng
Opphold på én natt i august 2016
Wonderful stay”
I would definitely recommend this hotel to anyone, single, couple, family. Hotel stay are very helpful and will accommodate all request you address them. When we first got their, taxi tried to scam us (wanted to charge us 250 VDN from the train station...about 5 min ride. Was not our first taxi so knew made no sense), told him to wait and we went to the hotel. When I told that to the employee, said that this was a scam, he never paid more than 50 VND for such a ride. He came out, went to talk to taxi driver, so we ended up paying 50. We did book a whole day trip while waiting for our room to be ready (was 6h30am). We took the bus, after 3 hours had to go back without seing anything because typhoon hit the area we were going. Again, no problem, we were not charged the 40$ US /person we were suppose to pay, no argument, all went good. Room was sparkling clean(as well as all other areas of the hotel), bed....wow, total comfort. Nice and modern. Employees gave us a map and indicated us everything and everywhere we inquired about. Buffet breakfast: A1! All good and fresh, you can pick from buffet or you are also offered the have order as you wish (ex. scramble or fried eggs) with no supplement. I would surely return there at any time! thanks to Tom, Tery, Mike, Tuan and Ngan for making our stay a wonderful memorable time!! Hope we see you all soon again!
Skrevet 29 august 2016
10,0
Ypperlig
Kawasaki fra Japan
Par
Superior dobbeltseng
Opphold på 3 netter i august 2016
Worth staying!”
The service was awesome, staff were all very kind, location was perfect, delicious breakfast, comfortable room... This hotel and staff makes our visit more memorable and fun! Everything was perfect and special. Thank you so much for the good times!
Skrevet 10 august 2016
8,4
Glimrende
Kalakate fra Laos
Reiste alene
Superior dobbeltseng
Opphold på 2 netter i mai 2016
I booked other hotel in the same chain, but the construction beside drove me nutss, so asked ot move to new hotel and staff was Extremely helpful and nice....moved me to new one which is really good a”
I booked other hotel in the same chain, but the construction beside drove me nutss, so asked ot move to new hotel and staff was Extremely helpful and nice....moved me to new one which is really good and the staff there treated me like a king....i said to all my friends, this is 3 star hotel with 50 star service...i mean better than staff at 5 star that i used to stay...great work guys..
Skrevet 01 august 2016
9,6
Ypperlig
Alex fra Storbritannia
Par
Superior dobbeltseng
Opphold på én natt i juli 2016
Nice boutique hotel ”
We stayed in this hotel for one night. Unfortunately they had a problem with one of the air conditioning units and so they asked us to move to their sister hotel (the charm). They were very polite and apologectic about the move and, to compensate us, paid for the airport taxi for ourselves and the other couple we were travelling with (we flew out at separate times). The hotel was clean and well presented and the staff were helpful and polite . I would highly recommend it
Skrevet 26 juli 2016
8,0
Glimrende
Melinda fra Singapore
Gruppe
Superior dobbeltseng
Opphold på én natt i mai 2016
VALUE FOR MONEY”
Hotel is a little bit old. We wanted to book their sister hotel which is newer- Hotel Charm, but it was fully booked. Nevertheless, this hotel location is reasonably close to everything. Staff is super friendly. Let us shower at the evening (after checking out) in their common toilet so that we will be refreshed for our overnight train to SAPA. There is free storage of luggage after checking out. Overall, we had a pleasant experience. Hotel is recommended for budget travellers who are seeking only for basic comfort and sleep.
Skrevet 02 juni 2016
9,2
Ypperlig
SAI fra Malaysia
Reiste alene
Superior dobbeltseng
Opphold på én natt i mai 2016
One of the best hotels in Hanoi”
Staff are very friendly and attentive. Room was just nice but the bed was comfortable.
Skrevet 02 juni 2016
9,2
Ypperlig
CHUNG fra Storbritannia
Par
Superior dobbeltseng
Opphold på 3 netter i mai 2016
Good location and fantastic staff”
Hotel located in the old quarter so full of shops and restaurants. Only a couple of streets away from Beer Corner which was a bonus. The staff couldn't do more for the guests - always so friendly and helpful! The building next door is currently under renovation so there was a lot of noise. for me this was the only down side, however this isnot something the hotel has control over and l
Skrevet 22 mai 2016
8,4
Glimrende
Lena fra Canada
Forretningsreisende
Junior suite med byutsikt
Opphold på 11 netter i mai 2016
Excellent!”
I cannot overstate how wonderful the Hanoi Glance Hotel is. Previous reviews mentioning the quiet street and the pleasant staff were absolutely correct. I find staff at hotels in Hanoi to be lovely in general, however the staff here really go above and beyond. You will not regret staying here!
Skrevet 18 mai 2016
8,8
Glimrende
Natalie fra Australia
Reiste alene
Superior dobbeltseng
Opphold på én natt i mai 2016
Amazing”
Amazing staff and clean hotel
Skrevet 10 mai 2016
9,2
Ypperlig
Marie fra Filippinene
Par
Junior suite med byutsikt
Opphold på 2 netter i mai 2016
Great stay and friendly hotel Staffs”
The room was huge and clean. I can just stay in the room for the whole day :) Hotel staff was friendly and helpful. Expectations exceeded. Overall will recommend this hotel to my friends and I will surely book this hotel again in the future.
Skrevet 10 mai 2016
9,2
Ypperlig
Marie fra Filippinene
Par
Junior suite med byutsikt
Opphold på én natt i april 2016
Great hotel staff and location”
Travel from the airport to the hotel takes about 40mins. Upon arriving at the hotel, the front desk staff and bellboy greeted and assisted us with much politeness. Our room was even upgraded with the comfortable and huge bed! Thank you! Staffs are helpful and friendly also when it comes to tips and touring around Hanoi. Breakfast is so-so but okay to fill the hungry tummy :) Shopping areas and nice local foods are just walking distances from the hotel (Im still craving for the beef noodle salad from one of the local shop) Overall stay was great. Will not hesitate to return to this hotel again in the future. Thank you.
Skrevet 10 mai 2016
6,0
ANDRE fra Indonesia
Reiste alene
Superior dobbeltseng
Opphold på 2 netter i november 2015
Quiet, Nice and Excellent”
Good location, reasonable price and helpful staff
I am impressed with the staff performance
Skrevet 07 desember 2015
7,3
Meget bra
Dicken fra Storbritannia
Par
Junior suite med byutsikt
Opphold på 3 netter i november 2015
All expectation s reached”
Quiet for sleeping even on street side, comfortable bed and personal touches to make you feel welcome
Overall, we will recommend to friends and be happy to go back. Most staff really helpful and pay attention to details, a few looking for angles to get you to use their services for trips etc. Should be less pushy on arrival about our plans and too many questions. Breakfast room is small, so need to wait for others to finish or feel pressure to leave quickly.
Skrevet 03 desember 2015
6,0
ANDRE fra Indonesia
Reiste alene
Superior dobbeltseng
Opphold på én natt i november 2015
Enjoyable Stay”
Good location, reasonable price and helpful staff
A very pleasant and unforgetabble stay
Skrevet 28 november 2015