Bestill nå: Hanoi Golden Moon Hotel

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Basert på 650 omtalerSe hva gjestene har skrevet
9,0
93% ville anbefalt denne til en venn

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Vurderinger fra Agoda (650)Vurderinger fra Booking.com (387)
9,0
Ypperlig
Basert på 650 omtaler
Type reisende
Renslighet9,0
Fasiliteter8,3
Beliggenhet9,4
Romkomfort og -kvalitet9,0
Service9,4
Valuta for pengene9,1
Skrevet av verifiserte gjester fra Agoda
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Viser 519 verifiserte gjestekommentarer
10,0
Ypperlig
Yifang fra USA
Par
Deluxe double
Opphold på 2 netter i april 2018
Ypperlig”
Very pleased with our stay here--our room was spacious and clean, and the staff were so friendly. They were super apologetic about the construction happening next door and went so far as to gift us a small gift when we were checking out. There is some construction that happens 8-5 on weekdays, but it wasn't bothersome for us, as we were out all day.
Skrevet 14 april 2018
9,2
Ypperlig
Angelico fra Filippinene
Par
Standard double
Opphold på én natt i april 2018
Great location”
Staff are very accomodating. They let us have breakfast esrly so that we can catch our bus to Sapa at 7 am. Their breakfast is not supposed to ooen until 7am. They also let us leave our luggage. .
Skrevet 09 april 2018
8,4
Glimrende
Alexander fra Australia
Par
Deluxe double
Opphold på én natt i september 2017
Bad timing”
We stayed at this hotel on our last night in Hanoi. A beautiful hotel however the construction at the property next door made it unbearable to be at the property. The staff were ever so apologetic and went out of their way to make our stay nice. We had a early morning flight and they had a packed breakfast for us. They also gave us souveniors to apologise for the noise. Nice place and staff would have been great to there when it was less noisy.
Skrevet 06 april 2018
10,0
Ypperlig
choo fra Malaysia
Par
Deluxe double
Opphold på én natt i mars 2018
Ypperlig”
5 min walk to Sapa Express office. They packed breakfast for us at 6;30am
Skrevet 30 mars 2018
9,6
Ypperlig
Arnaud fra Belgia
Par
Deluxe double
Opphold på én natt i mars 2018
great place with helpfull staff, calm street in the center”
comfortable bed and excellent breakfist.
Skrevet 25 mars 2018
8,4
Glimrende
Andree-Anne fra Canada
Par
Deluxe double
Opphold på én natt i mars 2018
Great stay with helpful owner ”
We arrived very late from Sapa, after midnight and the owner kindly opened the door and showed us to our room. We had to wake very early the next morning so he made us breakfast to go, which we enjoyed very much at the airport. Would come back again and regret this wasn’t our first hotel when we arrived in Hanoi.
Skrevet 20 mars 2018
6,4
Hyggelig
Manjeet fra Hongkong
Reiste alene
Standard single
Opphold på én natt i mai 2017
Decent Hotel for the price but service was poor”
Didn't make a restaurant reservation which I requested for a couple of months ago. Upon arriving, they told me that the restaurant was fully booked, but they bother acting on my simple request. I decided to go to the restaurant to try my luck, thankfully, there was space, and it showed that the hotel didn't bother. The other issue with this hotel is that if you are out until late at night then the hotel will disappear and even Google Maps can only help you so much! The shutters are brought down in the street full of shops making it difficult to locate your much-desired bed. Luckily, for me, I had not been drinking much that particular evening due to an early flight. Aside from that, it was a cheap, clean and conveniently located hotel.
Skrevet 08 mars 2018
Dear Mr/Ms Manjeet. Firstly, we assure you, all our guests and prospective guests that we really take all feedback seriously.If for any reason a guest feels this has been lacking we do everything we can to rectify this ‎because we really do care about how our guests feel. If we didn't care then we would have no business. And we are deeply apologetic if you felt that was not the case for you and your wife. For your request about our staffs to help you calling to your restaurant but get inform restaurant fully book at same time your oder. When you go directly restaurant but the restaurant still have available table, This very easy for understand that, after our staffs checked maybe at this restaurant have other customer cancel a table and you got a table available. Thank you for your feedback. I have made all the staff aware of your concerns. In the areas of confusion and misunderstanding we are taking measures to ensure total clarity for the future. Your faithfully, Peter
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Hanoi Golden Moon Hotel
9,6
Ypperlig
Timothy fra Canada
Reiste alene
Standard single
Opphold på én natt i februar 2018
Excellent Place to Stay”
Fantastic support staff and service. Among the best I had during my time in Vietnam.
Skrevet 27 februar 2018
10,0
Ypperlig
Ray fra Peru
Par
Deluxe double
Opphold på én natt i februar 2018
Excellent location. Very friendly staff who were very helpful during our stay ”
Excellent value.
Skrevet 19 februar 2018
10,0
Ypperlig
Frances fra Canada
Par
Deluxe double
Opphold på 3 netter i februar 2018
Wonderful hotel - excellent location!”
The staff were helpful and very friendly. They kept our luggage while we were on a 2 day excursion to Halong Bay. The room was both spacious and clean. We definitely recommend staying here.
Skrevet 19 februar 2018
10,0
Ypperlig
Parvati fra Malaysia
Par
Standard double
Opphold på 2 netter i februar 2018
Excellent Service”
Good Location , clean Environment, Helpful Staff and with Reasonable Price.
Skrevet 15 februar 2018
8,8
Glimrende
QUAH fra Singapore
Par
Deluxe double
Opphold på én natt i januar 2018
Homely hotel, excellent service”
Our second stay on our return from Harlong Bay. We left our luggage with the hotel while on trip to Sapa n then to Harlong Bay. Staff speaks English. Overall a very pleasant stay.
Skrevet 26 januar 2018
8,8
Glimrende
Jerri fra Vietnam
Par
Deluxe double
Opphold på én natt i januar 2018
Staff are very welcoming and helpful. ”
Perfect hotel for a short stay in Hanoi. They were very welcoming and helpful. They were up front about the construction noise that may impact us during our stay. They helped us with finding parking for our bike overnight. The only issue I had was I get the room smelt a bit damp and mouldy. As someone with athsma I am very aware of these things! The room was clean and the bed comfortable. It’s lovatikn is great, walking distance to the lake and the Main Street of the old quarter.
Skrevet 26 januar 2018
8,4
Glimrende
QUAH fra Singapore
Gruppe
Deluxe double
Opphold på 2 netter i januar 2018
Good location, friendly n helpful staff”
Convenient location with many eateries and shops nearby. Walking distance to lake and weekend night market. Hotel staff are very helpful and polite. Rooms were clean and comfortable. We really appreciate them informing us of noise that may come from renovation going on next door to hotel. They really showed that they care about their customers’ comfort by giving us a discount on transport to airport and a souvenir to make up for the inconveniences of the noise although the noise was quite minimum as we were out most of the day.
Skrevet 25 januar 2018
10,0
Ypperlig
nicole fra Israel
Gruppe
Standard double
Opphold på én natt i januar 2018
Ypperlig”
the staff is really great and try to help you with every situation. breakfast is really satistying and has nice variety of food. good location also..
Skrevet 22 januar 2018
8,0
Glimrende
Kenneth fra Singapore
Reiste alene
Deluxe double
Opphold på 4 netter i januar 2018
Good hotel with nice staffs”
My first time stay with this hotel and i would definitely recommend this hotel for those travelling to Hanoi, The location is very convenient to move around in Hanoi old quarter, the staff is also very helpful and friendly. Thumbs up.
Skrevet 19 januar 2018
10,0
Ypperlig
Michelle fra Australia
Reiste alene
Standard single
Opphold på 2 netter i januar 2018
Single room, great value”
I’m a frequent traveler to Vietnam and Ha Noi and I had the single room here. It was great for 1 person. Clean, window looking out to trees and staff great. There is building going on next door but then you are in Vietnam! Noise was at reasonable times. I booked Agoda which would not take payment and so payment is at property and I strongly recommend printing a copy of the agoda booking price or having a photo ready on your phone.
Skrevet 11 januar 2018
10,0
Ypperlig
Sadaqat fra Storbritannia
Familie med små barn
Deluxe twin
Opphold på 2 netter i desember 2017
Very cute!”
Cute hotel, lovely breakfast, super friendly staff, and in an amazing location. We walked the town from here and just loved it. Would definitely stay here again if I was in town!
Skrevet 31 desember 2017
8,4
Glimrende
Ai fra Canada
Forretningsreisende
Standard single
Opphold på én natt i desember 2017
9/10”
+ Location, staff, cleanliness, good breakfast.
Skrevet 16 desember 2017
10,0
Ypperlig
anthony fra Storbritannia
Reiste alene
Deluxe twin
Opphold på én natt i desember 2017
Stay again”
Nice hotel, very friendly, nice and clean, very nice breakfast. I would stay here again.
Skrevet 09 desember 2017
8,8
Glimrende
DANIEL fra USA
Reiste alene
Standard single
Opphold på én natt i februar 2017
Friendly and attentive staff made the stay comfortable”
No complaints here. Very central location, staff was friendly and helpful. Got a good night's rest despite the loud music that was blasting from the street. They had a limited breakfast menu in the morning which I didn't care too much for. I would definitely book again.
Skrevet 07 desember 2017
9,6
Ypperlig
Beverly fra Filippinene
Par
Standard double
Opphold på én natt i desember 2017
Highly recommended”
We enjoyed our stay at the hotel. The overall experience and the staff were excellent. 👍👍
Skrevet 06 desember 2017
8,8
Glimrende
CHUA fra Singapore
Reiste alene
Standard double
Opphold på én natt i mars 2017
Great location”
Friendly and service orientated staff, clean rooms
Skrevet 25 november 2017
9,6
Ypperlig
Dan fra Canada
Reiste alene
Deluxe double
Opphold på én natt i november 2017
Amazing staff and excellent location”
The first thing that stands out with this place is how serious they take customer service. They genuinely want you to have the best experience possible. Every staff member would ask me how things are and everyone is super nice and friendly. The location is very good too. And the rooms are very quiet considering that it's so central. I definitely would come back here again.
Skrevet 21 november 2017
9,6
Ypperlig
Alison fra USA
Par
Deluxe double
Opphold på én natt i november 2017
Great value in the city”
Very clean, quiet room even though right on the street. Staff were very friendly and helpful. Would certainly stay here again.
Skrevet 20 november 2017
10,0
Ypperlig
Gaik fra Malaysia
Par
Deluxe double
Opphold på 2 netter i november 2017
3nights stay here”
The staffs are very friendly, got free upgraded to suite room on the first night, window view facing main street, but not noisy at all. We engaged the hotel for the Halong Bay and trang An trip as well. We satisfied with the service and arrangements provided. We highly recommend this hotel to those who are visiting Hanoi...The location is just few streets distance to hoan keam lake..
Skrevet 12 november 2017
10,0
Ypperlig
Cindy fra USA
Reiste alene
Deluxe double
Opphold på én natt i oktober 2017
Perfect location, super clean, helpful staff”
It was in a perfect location in the old quarter to be able to walk to nearby sights. The room was probably the cleanest budget hotel room I've seen in Vietnam. Staff is also incredibly friendly and helpful and can help you book tours though I had pre-booked my own so cannot speak to the tours the hotel offers. Breakfast is amazing and can be made to order including western fare and Asian dishes. The one problem I had was being on a busy main street itself - one night I was there it was Halloween and there are a number of bars/clubs/restaurants nearby so I found it quite noisy from my room directly overlooking the street. Other nights I didn't notice any street noise.
Skrevet 01 november 2017
9,6
Ypperlig
barry fra Indonesia
Par
Deluxe double
Opphold på 2 netter i oktober 2017
good location to stay and comfort room”
i love this hotel location, so perfect to see the beauty of Hanoi, love the Hoen Kiem lake!! also safe to walking around. All the staff very friendly and helpful, Jay the manager, Jack , Monica and guy behind the scene who make the omelet 😁. You all perfect! room very clean and comfort. Thanks guys you all made my first trip in Hanoi so perfect!
Skrevet 31 oktober 2017
10,0
Ypperlig
Maisie fra Storbritannia
Par
Standard double
Opphold på én natt i oktober 2017
Excellent hotel”
Fantastic hotel in a great location, very friendly staff who helped us plan and book our trips!
Skrevet 25 oktober 2017
9,6
Ypperlig
Hank fra USA
Par
Deluxe double
Opphold på én natt i oktober 2017
Ypperlig”
Enjoyed the stay. The breakfast was exceptional; they have a fruit buffet and egg rolls, bacon and bread in additional to if you want pho. They were apologetic about neighbors construction but we were out during the day so it didn’t affect us at all.
Skrevet 24 oktober 2017
8,8
Glimrende
Mahesh fra India
Par
Deluxe double
Opphold på én natt i oktober 2017
In the heart of the old quarter. Great location. ”
This hotel is an oasis in the middle of the mad bustling city.. Quiet tranquil and welcoming. Yet just a few minutes walk from the lake or from all the pubs bars and nightlife.. We were in room 502 on the fifth floor.. I'd say it's Good value for money.. Wonderful staff.. Always helpful, cheerful, smiling and efficient. Breakfast is a decent spread and filling with enough choice for everyone. Room service is good. Sheets changed everyday. We returned for three more days and are currently in the hotel. I'd recommend it any day to anyone. The've made our stay in Hanoi very pleasant. Shall write another review again after our second visit too 👍
Skrevet 15 oktober 2017
9,2
Ypperlig
Narongrit fra Thailand
Par
Deluxe double
Opphold på én natt i oktober 2017
Good”
It was a nice hotel which maching its price, Staffs very friendly always support the customer s
Skrevet 15 oktober 2017
10,0
Ypperlig
YI fra Kina
Reiste alene
Standard single
Opphold på én natt i oktober 2017
EXCELLENT!”
It was my first stay in Vietnam, I've never been in this country before. The staffs are very friendly, ever! Pretty good location and it only takes you few minutes walk to downtown. I've spent 2 nights in Golden Moon Hotel and I did have good sleep. For the breakfast, it may not be as delicious as you may find somewhere else in the city. But still they really did well. I still remember the staff told me breakfast time is from 6:30-9:30am. They still made breakfast for me when I woke up on 10:00 that day. Really appreciate that! Very excellent experience and truly I will recommend it to you! Golden Moon Hotel!
Skrevet 13 oktober 2017
10,0
Ypperlig
Toscah fra Sør-Korea
Par
Deluxe double
Opphold på én natt i oktober 2017
Wonderful Hotel”
There was construction happening when we just visited from 9-5pm, which the manager (or owner) apologized profusely for to ourselves and other guests. (Construction was supposed to be finalized within the next few days). To help make up for the noise, he gave us a greatly discounted rate on car to the airport, which was much appreciated. In addition the breakfast was amazing -- many fresh foods, we really appreciated it. Very close to lake and convenient to main areas of Old Quarter. Would stay here again!
Skrevet 11 oktober 2017
10,0
Ypperlig
Alessia fra Italia
Par
Standard double
Opphold på én natt i oktober 2017
The hotel is in a great position. The staff is nice, kind and very careful to the customer”
I would totally suggest this to any friend. I have never found such a caring host.
Skrevet 09 oktober 2017
7,2
Meget bra
Helen fra Filippinene
Familie med eldre barn
Deluxe twin
Opphold på 5 netter i september 2017
Value for Money and good location”
I liked that the hotel is in Old Quarter but not in the middle of the hustle and bustle, rendering it quieter than the other hotels in the area. Anything you need in the Old Quarter is just a short walk, anyway. We initially requested for a lower floor room but we got one in the 4th floor but there was a lift so no problem with that. We also took their airport transfer service for convenience and the price is quite near the price you pay when you hail a cab outside. They also have foreign exchange and tours if you need. The only downside we noticed is that they were times our rooms was not cleaned and they forgot to provide towels and toiletry. We thought that either they only provide a set of toiletry per check-in transaction or if they found out you bought some toiletry with you, they wouldn't have a need to give you their hotel toiletry (we brought some toiletry with us but we needed the disposable shower caps, soaps in the sink and cotton swabs). The staff were very helpful; they answer the reception telephone with "Can I help you?" always. If you're staying now or the near weeks, there is an on-going construction beside the hotel building. We were not able to rest in the afternoon before our night flight because of the noise (but construction stops during nighttime) but I know the hotel is not a fault - this is just a warning to you.
Skrevet 28 september 2017
10,0
Ypperlig
Helena fra Vietnam
Par
Deluxe twin
Opphold på 2 netter i september 2017
Welcoming, comfortable, & quiet”
The location is perfect, steps from the core of the Old Quarter, and just a few doors down from Cafe Giang, home of the original egg coffee. The staff greeted us with the warmest welcome and continued to be friendly and helpful during our 3-day stay. The room was very clean and comfortable, and very quiet. Will definitely stay again and highly recommend it!
Skrevet 26 september 2017
8,8
Glimrende
YAP fra Malaysia
Par
Deluxe double
Opphold på én natt i september 2017
Glimrende”
Location strategic and convenient, good customer service, the staff is very helpful and kind to answer our queries, helping us to search the shuttle bus route to airport, and also helping in storing our big luggage while we travelling to halongbay and sapa. The breakfast place is abit too small. you will need to wait for other guest to finish their breakfast if all the seats are occupied. The breakfast choices are wide and room is spacious. It's suitable for those who planning to overnight for transit to halongbay/sapa. In overall, it's an amazing stay and value for money. Stay fabulous golden moon hotel!
Skrevet 24 september 2017
10,0
Ypperlig
David fra Australia
Reiste alene
Standard double
Opphold på én natt i september 2017
Very Nice”
Very nice hotel in good location within walking distance to most attractions. Thanks Ms Sally for your assistance.
Skrevet 22 september 2017
10,0
Ypperlig
SAEHA fra Sør-Korea
Par
Deluxe double
Opphold på 4 netter i juli 2017
good location, best sttaff”
This hotel is not majestic, but very clean and cozy. The best thing is very very helful sttaff!
Skrevet 20 september 2017
10,0
Ypperlig
Michelle fra Filippinene
Reiste alene
Standard single
Opphold på én natt i august 2017
Great service!”
PROS: - Single room was nice and perfect for a solo traveler. - Room comes with a refrigerator - Toiletries are available - Just a few blocks away from Hoan Kiem Lake - near an ATM - Cafes and restos nearby -Excellent and attentive service! -Great breakfast selection! CON: No major cons, just as I noted in previous feedback: it was hard to get a good temperature from the shower (it was either too hot or too cold) but it's not a big issue. :)
Skrevet 05 september 2017
10,0
Ypperlig
Ian fra Storbritannia
Par
Deluxe double
Opphold på 3 netter i august 2017
Hanoi, my first visit... This hotel made my vacation a pleasure. ”
Exceptional value and service. The staff are proactively thoughtful to ensure you a relaxing stay and give advice or make arrangements. Tour excursions are very well described with timings so you know what you'll do in advance. The room is clean and well maintained, the bed very comfortable. No outside noise to disturb A buffet style breakfast is provided in addition to a menu, so you can nibble away while they make your breakfast.
Skrevet 25 august 2017
9,6
Ypperlig
irit fra Israel
Familie med små barn
Deluxe double
Opphold på én natt i august 2017
Wonderful ”
We enjoyed our time. Spacious room, very clean, great location, wonderful staff.
Skrevet 14 august 2017
10,0
Ypperlig
Airin fra Indonesia
Par
Deluxe double
Opphold på én natt i august 2017
Ypperlig”
The staff are very friendly and helpfull.breakfast was so nice and many choice.AC in room very cold which is nice for hanoi weather
Skrevet 12 august 2017
10,0
Ypperlig
Lan fra USA
Par
Deluxe double
Opphold på én natt i august 2017
Great staff, clean, and convenient. ”
We stayed here for 3 nights and it was great. Breakfast was good, rooms were clean and the location easas perfect. I would highly recommend this hotel.
Skrevet 11 august 2017
10,0
Ypperlig
Dee fra Irland
Par
Deluxe double
Opphold på én natt i juli 2017
Excellent stay!”
Super helpful and friendly staff, great location, lovely breakfast, really clean, really enjoyable tour to Halong Bay!Excellent stay overall!!
Skrevet 22 juli 2017
9,2
Ypperlig
Susanna fra Vietnam
Reiste alene
Standard single
Opphold på én natt i juli 2017
Ypperlig”
Staff was so super friendly!
Skrevet 11 juli 2017
10,0
Ypperlig
melanie fra USA
Par
Deluxe double
Opphold på 4 netter i mai 2017
Clean, decent priced, comfortable”
Friendly staff and my favorite part was all of the options for breakfast. Free breakfasts usually don't offer that much. Would highly recommend this place.
Skrevet 05 juli 2017
9,2
Ypperlig
Tu fra Vietnam
Reiste alene
Standard single
Opphold på én natt i juli 2017
Ypperlig”
Close to downtown, 10min walk to Hoi An walking area. Staff is really nice. Good facilities and breakfast. Spa is quite expensive but quality is fantastic. The only minus is small pool with limited sun lounge.
Skrevet 04 juli 2017
9,6
Ypperlig
Daniel fra USA
Reiste alene
Deluxe twin
Opphold på én natt i juni 2017
Good place”
No problems. Good location. Will stay again.
Skrevet 04 juli 2017