Bestill nå: Hanoi Hasu Hotel

Glimrende
Basert på 218 omtalerSe hva gjestene har skrevet
8,5

Verifiserte kundevurderinger

Vurderinger fra Agoda (218)Vurderinger fra Booking.com (42)
8,5
Glimrende
Basert på 218 omtaler
Type reisende
Renslighet8,6
Fasiliteter6,8
Beliggenhet8,4
Romkomfort og -kvalitet8,6
Service8,9
Valuta for pengene8,7
Skrevet av verifiserte gjester fra Agoda
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Viser 194 verifiserte gjestekommentarer
6,7
Hyggelig
David fra Filippinene
Familie med eldre barn
Deluxe
Opphold på 17 netter i oktober 2015
Good location, big room, friendly staff”
Good location - near Old Quarter and walking distance to Ho Tay , Thuc Bach and Hoan Kiem; friendly and helpful staff - speaks English and always wearing a smile, very polite; big rooms
Had a nice stay; my children liked the big room and clean wash room; The negatives: some of the towels are very old and need to be changed; Some pillows are a bit "hard" and when my wife requested for an extra pillow, they provided an old pillow with signs of molds; The air-cons, though functional, need repair (swing).
Skrevet 30 oktober 2015
8,0
Glimrende
Ching fra Malaysia
Par
Familiesuite-rom
Opphold på én natt i september 2015
Nothing special”
Nothing special
Located near a junction, quite noisy if the room is facing street. Walking distance to west lake and several attractions. Anyway, I hope the staff will switch on the lights in the lobby especially during evening when the sky is getting dark because of raining.
Skrevet 04 oktober 2015
5,3
Chau fra USA
Par
Superior
Opphold på 4 netter i september 2015
average”
Location
Not comfortable with old and ragged bathroom towels. The fridge does not work. I will not come back there.
Skrevet 09 september 2015
8,7
Glimrende
baudouin fra Belgia
Forretningsreisende
Superior
Opphold på én natt i august 2015
Very Nice Hotel”
Room size, Hotel location, staff, value for money
The staff was very nice and helpful. For instance, they agreed to lend me an iron when I requested it for free. I also appreciated the breakfast which was quite a lot of food. The hotel is not very new but it has this charm of old house converted in hotels. With the agoda discount, I paid less than 20 USD/ night breakfast included which is an excellent value for the money.
Skrevet 07 september 2015
9,3
Ypperlig
Nhan fra Vietnam
Forretningsreisende
Superior
Opphold på 6 netter i august 2015
Good”
good
good
Skrevet 13 august 2015
6,0
Keisuke fra Japan
Forretningsreisende
Deluxe
Opphold på 2 netter i juli 2015
old”
free wifi,slighty bigger room,location well known
First of all, when I checked in, I found the aircon of the room had no power and swing devise was broken, so, I asked the hotel to change the room. The next room has also a aircon not so powerful and I have to get the aircon on through out the night to make the room cool. The aircon of restaurant is also not powerful at all. The lift is old. In general, this hotel is already too old and requires some renovation and change of aircons. On the first day, I went back hotel after lunch, however, the room was not clean yet.
Skrevet 17 juli 2015
6,3
Hyggelig
Erica fra Australia
Par
Opphold på 4 netter i april 2015
comfortable budget hotel ”
value for money, reasonable location, large rooms
Good hotel
Skrevet 21 april 2015
9,7
Ypperlig
Le fra Vietnam
Reiste alene
Opphold på 2 netter i februar 2015
Good Hotel”
Value, Location & Clean
Skrevet 25 februar 2015
9,7
Ypperlig
Lee fra Australia
Reiste alene
Opphold på 2 netter i januar 2015
Comfort in a good location”
comfort, style, location
My 2-day stay at Hanoi Bella Vita was great. The rooms are comfortable, quite stylish for the price and most importantly, everything works. When I asked to change rooms after the elevator 'ping' keeping me awake the first night, the staff were very obliging and efficient. The breakfast was impressive for this price range and the restaurant staff very helpful.
Skrevet 09 januar 2015
9,7
Ypperlig
Daniel fra Storbritannia
Reiste alene
Superior
Opphold på 2 netter i august 2014
Very pleasant stay”
Friendly staff, Location and Value for money
When you are travelling alone to a foreign country it can sometimes feel daunting, but when you have friendly staff, like at Hanoi Bella vita hotel, it makes it a whole lot easier. It felt like I was home from home, I couldn't ask for more. Very helpful, polite and welcoming. Location was good, 5-10 minutes walk from all the sight seeing places, also the hotel can organise tours for you, to places like Ha long bay. Clean rooms, nice bar/restaurant, good food. All round one of the best hotels I have ever stayed. Can't wait to go back.
Skrevet 21 september 2014
10,0
Ypperlig
Kathrine fra USA
Forretningsreisende
Superior
Opphold på én natt i august 2014
Clean room, helpful staff”
Room, staffs, hotel services
The room i stayed was nice and tidy. It was cleaned after I worked out for some hours. The staffs smiled when I met them and hepl me a lot. Services is quick with resonables prices. I will stay here again in next business trip to Hanoi
Skrevet 14 august 2014
10,0
Ypperlig
Aaron fra Storbritannia
Familie med små barn
Superior
Opphold på én natt i august 2014
Profesional tour and massage”
Tour, massage and staffs
I got a 2 days 1 night tours to Ha Long bay. It's so great with hotel staff recommended. They told me useful thing and I enjoyed our tour with different style. The massage in reasonable price. The aroma one is so relax. You must try when come here. All the staffs always smile and helpful. Thank Bella vita for my great memories.
Skrevet 14 august 2014
10,0
Ypperlig
Sophia fra Frankrike
Forretningsreisende
Superior
Opphold på én natt i august 2014
Excellent”
Attention to detail, English was very fluent and they aim to please
Loved this hotel and I have travelled across Asia. Hotel personnel was extremely helpful and attentive. Good massage with resonable price. Would highly recommend this hotel to friends going to Hanoi. Wish I had stayed longer.
Skrevet 14 august 2014
10,0
Ypperlig
Janie fra USA
Par
Superior
Opphold på én natt i august 2014
Fantastic Staff and Great Location”
Staff, Room & Breakfast
Our stay in this hotel was a very nice experience. The room was very pleasant and spotlessly clean. All of the staff were very friendly and very helpful. The breakfast was good with a lot of choices. Very recommended !!!
Skrevet 14 august 2014
10,0
Ypperlig
Jonny fra Storbritannia
Forretningsreisende
Superior
Opphold på én natt i august 2014
Great service and location”
Helpful staffs, great location and clean room
The staffs are all helpful and friendly. They advice me some good places to visit in this evening that I came. This hotel is near by Dong Xuan market and also Westlake. I walked a litte bit in the next morning in the park near by. It seems better than the hotel I stayed before. My room was tidy and clean. The massage is very good and the price is resionable too. I highly recommend this hotel to everybody. I will come back Hanoi Bella Vita hotel in the next time.
Skrevet 14 august 2014
6,0
Yajing fra Kina
Par
Superior
Opphold på 2 netter i september 2013
Poor”
Breakfast
Skrevet 12 august 2014
6,7
Hyggelig
Lena fra Romania
Reiste alene
Superior
Opphold på 2 netter i juli 2014
rather expensive laundry & room service ”
clean, relatively good location and price
My stay at Bella Vita was average... I found the breakfast to be rather limited, with dishes not being replaced once finished. Both room service and laundry were really expensive, although they were very fast, I admit that. I chose Bella Vita for its vicinity to where my friends live (around Truc Bach area), but next time I'll look for a different hotel.
Skrevet 01 august 2014
4,0
shane fra Irland
Par
Superior
Opphold på 2 netter i juli 2014
Poor hotel”
Location, one member of day staff who was very helpful (booked our tours).... That's about it
Not good, stayed here on the final leg of our honeymoon because of it's agoda score. 1. There was little bugs in our bed. We rang to complain, a guy came up and took away the quilt (not the sheets) and left a replacement quilt, we sat on the sofa waiting for someone to come back to finish the job however, no one returned to assist. 2, wifi is non existant apart from the restaurant or reception 3, We received a phone call from reception a day before we were departing (at 5:45am) saying our taxi was out front waiting for us, sleepily I told them we was leaving the next day. They hung up, no apology or explanation. 4. We left the hotel to go shopping on our last day and came back at 9:30 pm to find that the bed was still not made, no fresh towels and no "complimentary" water to be found. We rang reception to tell them, one guy came up with face cloths. He reluctantly supplied bigger towels on our request. He never offered to make up the bed or supply water bottles. Please note I have worked in hospitality and this hotel failed to supply the most basic level of service. It should be advertised as a hostel not a hotel.
Skrevet 30 juli 2014
8,0
Glimrende
Wee fra Malaysia
Forretningsreisende
Deluxe
Opphold på 3 netter i november 2013
cosy, nice and clean”
washroom clean, nice and comfortable bed,simple but nice breakfast
i will be back! coz it is really good
Skrevet 13 juni 2014
8,0
Glimrende
Wee fra Malaysia
Forretningsreisende
Deluxe
Opphold på 2 netter i november 2013
cosy, nice and clean”
washroom clean, nice and comfortable bed,simple but nice breakfast
good and i will be back
Skrevet 13 juni 2014
7,7
Veldig bra
nuangnoi fra Thailand
Par
Executive dobbeltrom
Opphold på én natt i mai 2014
Wonderful staff”
Staff, cleanliness, local food stores and restaurants
Skrevet 04 juni 2014
7,0
Meget bra
Ma fra Kina
Par
Superior
Opphold på én natt i februar 2014
Good experience”
good stuff clean and good serves
Not easy to find,and the hotel looks a little bit old, but the stuffs are very good and kind,room is clean and tidy.
Skrevet 27 mai 2014
8,3
Glimrende
Sean fra USA
Par
Deluxe
Opphold på 2 netter i desember 2013
Nice place and friendly staff”
Location, Friendly, Clean
We had a pleasant stay at this hotel. They upgraded us to a nicer room, which was very comfortable and spacious. The staff was friendly and always offering to help. The breakfast was not the greatest, but there were plenty of restaurants and street food nearby. The location was a bit of a walk from old town, and we would probably stay in old town next time as it has more nightlife and culture. However, we wouldn't complain if we had to stay here again.
Skrevet 13 mai 2014
8,7
Glimrende
Quynh fra Vietnam
Reiste alene
Superior
Opphold på 2 netter i november 2013
Luxurious feelings ”
Beautiful room with lot of facilities. Fast service. Good location, easy access to the centre.
Skrevet 24 april 2014
9,3
Ypperlig
Lisa fra USA
Reiste alene
Superior
Opphold på én natt i april 2014
A brief overnight stay at a wonderful hotel”
The staff, the bath tub, the staff
I only stayed one night and if I was staying longer in Ha Noi I world have continued my stay here. The reception staff was amazing. Their English is excellent, but what is most important to me is how helpful and kind everyone was.
Skrevet 18 april 2014
6,7
Hyggelig
Elsie fra Singapore
Par
Superior
Opphold på 3 netter i oktober 2013
Old World Charm”
exclusive, cosy, boutique-styled
The room looked different from what I saw on the website. Room was situated along a flight of stairs and a private air-well. It was lovely and had that old world charm about it. However, we were disturbed by other tourists speaking loudly and smoking in that area!! The hotel was within walking distance of all the food places and it felt like an intimate familiar neighborhood.
Skrevet 29 mars 2014
7,3
Meget bra
Ngan fra Vietnam
Par
Deluxe
Opphold på én natt i februar 2014
Comfortable stay”
Spacious room, clean, nice staff
Nice spacious room, clean. Good receptionist. Location is a bit off the old quarter but close to west lake, and still surrounded by good local restaurants.
Skrevet 27 mars 2014
8,0
Glimrende
Christopher fra Ungarn
Par
Superior
Opphold på én natt i februar 2014
friendly staff, value for money”
staff were really friendly and helpful. The hotel was good for the price and in a decent location
Skrevet 03 mars 2014
10,0
Ypperlig
Sam fra USA
Forretningsreisende
Superior
Opphold på 11 netter i februar 2014
Extended Business Stay”
Friendly Staff, Helpful Staff, Clean and Comfortable
Great stay. Room was spacious and clean - modern. Staff went out of their way to get to know me and teach me Vietnamese.
Skrevet 25 februar 2014
8,3
Glimrende
Jirasuda fra Thailand
Par
Superior
Opphold på én natt i september 2013
Value for money”
Friendly staff, location and quiet
Nice and comfortable room. Very good service, receptionist very nice and helpful.
Skrevet 24 februar 2014
6,0
Waratchada fra Thailand
Par
Deluxe
Opphold på 2 netter i desember 2013
Business center and warm welcome”
Warm welcome with friendly staff , big clean room and enjoy local food around the hotel
Skrevet 22 februar 2014
8,7
Glimrende
Tuyen fra Vietnam
Familie med små barn
Deluxe
Opphold på 2 netter i februar 2014
Good convenient stay”
clean, smile, comfortable
Skrevet 13 februar 2014
6,7
Hyggelig
Glendy fra USA
Par
Superior
Opphold på 2 netter i januar 2014
Big rooms, but bathroom smells moldy”
Big room, quiet street, friendly staff
Room was large and clean and the staff was very friendly and helpful. Food was average and the in-house massage left much to be desired. We had no windows or fan in our bathroom so the whole room smelled a bit dank. Overall I'd say it's an average stay for Vietnam.
Skrevet 11 februar 2014
10,0
Ypperlig
Johny fra Storbritannia
Gruppe
Superior
Opphold på én natt i januar 2014
Nice, clean hotel with attention to details”
the room, the staff and the breakfast
it's a new hotel with friendly and attentive staff, very good value for money and great breakfast.The room was clean and spacious with every commodity you can think of. We felt very appreciated
Skrevet 04 februar 2014
10,0
Ypperlig
Shenice fra Japan
Par
Superior
Opphold på én natt i januar 2014
We had a pleasant stay in this hotel”
Cleaness, professional staff, good breakfast
Our room was clean and cozy, breakfast was very good, the staff were helpful. The hotel is near Westlake and Dong Xuan market.
Skrevet 04 februar 2014
10,0
Ypperlig
Jonathan fra Canada
Forretningsreisende
Superior
Opphold på én natt i januar 2014
wonderful and experience stay at Hanoi Bella Vita ”
helpful Staff, well - decorated woom, warm atmosphere
Location is in Old Quarter just few minutes to Hangdau Park, Dongxuan market. Close the Lake, Museum, President Palace, Old Citadent ... Never forget my stay at Hanoi Bella Vita Hotel. Highly recomend to all.
Skrevet 30 januar 2014
10,0
Ypperlig
Jane fra Russland
Forretningsreisende
Superior
Opphold på én natt i desember 2013
Excellent Bella Vita”
Location, quality, service
efficient fast check-in, attention to details by reception and bellman, peaceful and clean surroundings which was so relaxing coupled with comfortable clean room made us hardly stepped out of the hotel. It is a paradise of pampering indeed. I recommend this
Skrevet 30 januar 2014
8,0
Glimrende
Colin fra Storbritannia
Par
Executive dobbeltrom
Opphold på 4 netter i januar 2014
friendly and relaxing”
Friendly and helpful staff. Clean rooms.
This was my second time at the Bella Vita and i wouldn't hesitate to recommend it to others. If you're looking for a good value small- to mid-sized hotel you can't go wrong with this place. The manager Ky and front desk receptionist Duan couldn't do enough for us. I'm looking forward to staying in this hotel again. I would much rather stay here than in the Old Quarter, which is too noisy.
Skrevet 29 januar 2014
8,0
Glimrende
Colin fra Storbritannia
Par
Executive dobbeltrom
Opphold på 2 netter i januar 2014
Comfortable, unstuffy”
Friendly and helpful staff with good English,
The hotel is extremely well-priced for Hanoi. It is also well-located in a relatively quiet part of Hanoi - at least compared to the Old Quarter. The hotel is modern, and perfect if you want a warm, unstuffy experience in a smallish hotel. But what made our stay special were the staff - especially the manager Ky, and Duan at the front desk, who went out of their way to be helpful and friendly. Ky even offered to have my breakfast brought up to my room because I was tired.
Skrevet 29 januar 2014
10,0
Ypperlig
Thanh fra Vietnam
Forretningsreisende
Superior
Opphold på én natt i januar 2014
Old quarter location, nice decorated hotel”
Skillful staff, comfortable room, good breakfast, best food
Halong tour suggested and organized by hotel with impresstion. Very fast room service and cheap laundry price. Good internet ascess, safe and security hotel. Hotel is located in Old quarter streets, convinient for tourist and business. I highly recommend this hotel.
Skrevet 29 januar 2014
10,0
Ypperlig
Johny fra Storbritannia
Par
Superior
Opphold på én natt i januar 2014
Warm and friendly”
Friendly staff, good breakfast, value of money
i really enjoy my staying in here. the hotel is close to the lake, and located in the old part of hanoi. most of the city interest is in a walking distance. the room is clean, comfortable, and have everything that you need. Breakfast had many kind of food. Hotel staff were friendly, they smiled all the time when i met them. I will highly recommend this hotel.
Skrevet 29 januar 2014
10,0
Ypperlig
Jonathan fra Canada
Forretningsreisende
Superior
Opphold på én natt i desember 2013
staff, room, breakfast, location”
Very nice and helpfull staffs, great breakfast, good location and clean rooms
Very nice and impressive hotel. I really recommend to everybody
Skrevet 29 januar 2014
7,3
Meget bra
Annacelle fra Filippinene
Par
Deluxe
Opphold på 3 netter i januar 2014
nice room but airport pick up was a disaster.”
location,clean and spacious rooms
We were supposed to arrive at 1:00am so we decided to make airport pick-up arrangements with the hotel and provided them our flight details.our flight got delayed and we arrived 2:00am,nobody from hotel there at the airport despite an email confirmation with the hotel representative.there was no money exchange or information office is open so we cant just grab a taxi or call their office.good thing,i was able to withdraw from the atm some money for taxi.when we got to the hotel,they said their driver was there but didnt see us so he just left,that's just that.bottomline,we booked hotel pick up because we were arriving at an ungodly hour and we wanted to be secure.we didnt get that.
Skrevet 29 januar 2014
10,0
Ypperlig
Johny fra Storbritannia
Gruppe
Superior
Opphold på én natt i desember 2013
Clean, well care staff, good massage”
Friendly staff, clean room, body massage
Hotel Staff was great. Room was clean and quiet and a good breakfast. Massage was good.
Skrevet 26 januar 2014
8,7
Glimrende
David fra New Zealand
Reiste alene
Superior
Opphold på én natt i januar 2014
Comfortable stay”
The lady supervisor/manager, breakfast, location
I did not like Ha Noi, and I have travelled the length of Vietnam, but the hotel was great. The lady supervisor/manager unfortunately I did not get her name was fantastic. Great English, which is always a bonus when one cannot speak the language of the country they are visiting. She could not have been more helpful. I will be returning to Vietnam, probably not to Ha Noi, but if I do I will certainly be checking in here. I selfishly hope that the supervisor/manager has not moved on to bigger and better things.
Skrevet 25 januar 2014
8,7
Glimrende
Saurabh fra India
Par
Superior
Opphold på én natt i januar 2014
Great hotel with comfortable rooms and great staff”
Easy and smooth check in, great room - clean and large and a decent breakfast spread to start a day of walks.
Skrevet 17 januar 2014
10,0
Ypperlig
Jonathan fra Canada
Reiste alene
Superior
Opphold på én natt i november 2013
Nice hotel, good service”
Room, dinner, staff
I booked this hotel for the first time and I hope to stay there one more night. My room was so clean, nice and quite in night. I had a good sleep with my comfortable bed. Dinner in restaurant was superb. All the staff were helpful and friendly.
Skrevet 15 januar 2014
10,0
Ypperlig
Ben fra New Zealand
Forretningsreisende
Superior
Opphold på én natt i januar 2014
Well care staff”
Staff, Wifi, bar
I stayed in Bella Vita for one night before flight to HCM city. It is a great hotel with frendly and helpful staff. Wifi is good and internet was so fast. Breakfast is good with many choice.
Skrevet 08 januar 2014
10,0
Ypperlig
Peter fra USA
Forretningsreisende
Superior
Opphold på én natt i januar 2014
An amazing hotel”
taff, rooms, massage
A wonderful time here, only wish we had longer! Staff so attentive, from door staff to manager, personally shown to spacious, luxurious room. Breakfast was fantastic buffet, traditional vietnamese available and western food. Would go back anytime.
Skrevet 08 januar 2014
6,0
WAI fra Malaysia
Forretningsreisende
Superior
Opphold på én natt i desember 2013
hotel near to ho tay (west lake)”
friendly staffs and quiet hotel in town
basically ok for short staying. Quiet room and friendly staffs.. but bathroom is average
Skrevet 31 desember 2013