Bestill nå: Hanoi Trendy Hotel & Spa

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Basert på 217 omtalerSe hva gjestene har skrevet
9,1
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Vurderinger fra Agoda (217)Vurderinger fra Booking.com (382)
9,1
Ypperlig
Basert på 217 omtaler
Type reisende
Renslighet9,1
Fasiliteter8,9
Beliggenhet9,2
Romkomfort og -kvalitet8,7
Service9,7
Valuta for pengene9,3
Skrevet av verifiserte gjester fra Agoda
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Trendy double
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Viser 185 verifiserte gjestekommentarer
6,8
Hyggelig
Trang fra Vietnam
Par
Koselig twin eller dobbeltrom
Opphold på én natt i juli 2017
It's OK, not great. ”
I guess they didn't change the pillow cases since it smelled of someone else's perfume, not ours. Plus, the staff took a lot of time for advertising their spa and restaurant services. Somehow we feel like they desperately wanted tips.
Skrevet 11 juli 2017
10,0
Ypperlig
Cynthia fra Singapore
Forretningsreisende
Koselig twin eller dobbeltrom
Opphold på én natt i juni 2017
Ypperlig”
repeated customer, awesome place.
Skrevet 28 juni 2017
8,4
Glimrende
ANKIIT fra Singapore
Par
Koselig twin eller dobbeltrom
Opphold på 2 netter i april 2017
Great value for money and hassle-free”
The staff was really accommodating and shared good spots to visit and also, make bookings on my behalf. The room was clean and comfortable, although not very spacious. But in terms of value, it was a good location and comfortable room. The breakfast was one of the best I have ever had, esp. French Toast. Will definitely stay the next time.
Skrevet 02 mai 2017
10,0
Ypperlig
Leigh fra Australia
Familie med eldre barn
Suite med byutsikt
Opphold på én natt i april 2017
Great place to explore old quarter from”
We only stayed one night here but would have loved to stay a few more - we enjoyed our large family room with balcony overlooking the old quarter and the friendly staff went out of their way to assist with any enquiry we had - we will stay here next time we visit Hanoi
Skrevet 27 april 2017
10,0
Ypperlig
Bertrand fra USA
Par
Koselig twin eller dobbeltrom
Opphold på én natt i april 2017
Perfect hotel in old town”
Charming boutique hotel which is perfect for exploring the historic section of Hanoi. Attentive staff, cosy clean and quiet rooms with fast internet all make for an exceptional tourist experience
Skrevet 23 april 2017
9,2
Ypperlig
Tsz fra Hongkong
Par
Trendy double
Opphold på én natt i april 2017
wonderful and great”
The map they provide is very useful. The staff are all nice Breakfast is good and there are many choices. Highly recommended
Skrevet 10 april 2017
9,2
Ypperlig
Tsz fra Hongkong
Par
Koselig twin eller dobbeltrom
Opphold på én natt i april 2017
fantastic hotel”
The map they provide is very useful. Breakfast is good and there are many choices. Highly recommended
Skrevet 10 april 2017
10,0
Ypperlig
Simon fra Storbritannia
Par
Koselig twin eller dobbeltrom
Opphold på 2 netter i mars 2017
Amazing!”
The hotel is lovely. But what really makes it is the staff. They are all fabulous! It seems unfair to single out any of the staff for praise as they were all amazing but we got to know Vu Langh very well in our five days there and she went the extra mile. If you stay in Hanoi Old Quarter stay at this hotel! You won't regret it!
Skrevet 28 mars 2017
10,0
Ypperlig
Elizabeth fra Filippinene
Par
Brullupsreise rom
Opphold på 3 netter i februar 2017
Excellent staff service”
Had really enjoyed our stay here at this hotel. All the staff are very nice and friendly. The location is also great, near to many restaturant and food market. Would return to this hotel, definitely.
Skrevet 26 februar 2017
10,0
Ypperlig
Anne fra Filippinene
Reiste alene
Koselig twin eller dobbeltrom
Opphold på 2 netter i februar 2017
Ypperlig”
Great hotel whose service goes above and beyond. Breakfast was outstanding and the spa was enjoyable. I would stay here again, and definitely recommend it!
Skrevet 23 februar 2017
10,0
Ypperlig
Bertrand fra USA
Par
Deluxe, byutsikt
Opphold på én natt i januar 2017
Perfect Hanoi Boutique Hotel”
Centrally located in the old quarter this is the ideal venue from which to explore Hanoi. The rooms are clean and comfortable and offer high speed internet. The staff is perfect and eager to provide any assistance you may need to discover the area.
Skrevet 20 februar 2017
10,0
Ypperlig
Linden fra USA
Par
Suite med balkong
Opphold på én natt i januar 2017
Lovely staff, great accommodations ”
Would highly recommend it.
Skrevet 26 januar 2017
10,0
Ypperlig
Linden fra USA
Par
Suite med balkong
Opphold på 5 netter i januar 2017
Comfortable accommodations. Very helpful friendly staff.”
This is the place to stay! Perfect, nothing to complain about.
Skrevet 24 januar 2017
9,2
Ypperlig
Adam fra Australia
Par
Deluxe, byutsikt
Opphold på 3 netter i desember 2016
Great experience”
Great experience
Skrevet 29 desember 2016
8,0
Glimrende
Boon fra Malaysia
Reiste alene
Trendy double
Opphold på én natt i juli 2013
Nice”
Nice place to stay
Skrevet 29 november 2016
9,6
Ypperlig
wendy fra Australia
Par
Deluxe, byutsikt
Opphold på én natt i november 2016
brilliant”
absolutely wonderful can't fault it in any way!
Skrevet 24 november 2016
10,0
Ypperlig
Bertrand fra USA
Par
Brullupsreise rom
Opphold på 2 netter i oktober 2016
Delightful Boutique Hotel ”
Charming hotel which is a perfect setting from which to explore Hanoi’s ancient city. Comfortable rooms with fast wifi supported by a wonderful staff ready to meet all of your needs. Located close to numerous restaurants and key city landmarks it puts you right where the action is
Skrevet 12 oktober 2016
6,0
Leonard fra Singapore
Forretningsreisende
Trendy double
Opphold på 2 netter i september 2016
Pleasant Stay”
Cheap and good hotel.
Skrevet 26 september 2016
8,0
Glimrende
Leonard fra Singapore
Forretningsreisende
Deluxe, byutsikt
Opphold på 3 netter i juni 2016
Pleasant Stay”
Hotel is currently undergoing some renovation. They should not continue to offer rooms online. We were informed 1 day before our departure to Vietnam that they are shifting us to their sister hotel called Hanoi Marvellous Hotel and Spa. If we did not email them for some enquiry. Otherwise we would not know till we reached there. Hanoi Marvellous Hotel and Spa is a nice hotel and spacious room. They did not charge us any additional amount. But as we booked 3 rooms at Art Boutique Hotel by different persons, they are not able to shift all of us to the same hotel. Only 2 rooms are able to be shifted over then 1 room has to top up cost. Pretty ridiculous when they informed us last minute and they could not accommodate us all in 1 hotel and still ask the 3rd room to pay. And the customer service personal (Hami L (Ms.)) can said that we told her late that we actually 3 different people actually meeting there. Because all 3 people are from different countries so we each booked our own and meet there! Bad experience with their customer service. You should inform us early and not 1 day before our departure.
Skrevet 20 juni 2016
8,4
Glimrende
Ka fra Hongkong
Forretningsreisende
Opphold på 3 netter i april 2016
Not bad”
Pretty good services
Skrevet 16 april 2016
8,8
Glimrende
Ka fra Hongkong
Forretningsreisende
Trendy double
Opphold på én natt i april 2016
It's great place for business travelers”
Great place for business traveler
Skrevet 10 april 2016
8,8
Glimrende
Ka fra Hongkong
Forretningsreisende
Opphold på 2 netter i april 2016
Great hotel for business trip”
It's the Great location for business trip.
Skrevet 10 april 2016
10,0
Ypperlig
Ka fra Hongkong
Forretningsreisende
Trendy double
Opphold på 2 netter i februar 2016
the staff is great”
it's worth to stay and it is the best for business travelers
Skrevet 02 mars 2016
7,2
Meget bra
Elizabeth fra Sør-Afrika
Familie med små barn
Deluxe, byutsikt
Opphold på 4 netter i februar 2016
Hanoi adventure”
Travelled during Ted so large parts of the city was closed and the hotel was a bit understaffed… Great breakfast but the dining area is very small and we frequently had to wait for a long time before we could get seats.
Skrevet 16 februar 2016
10,0
Ypperlig
dean fra Storbritannia
Reiste alene
Opphold på 3 netter i desember 2015
lovely hotel with fantastic staff”
the staff, the rooms facilities and the breakfast
fantastic stay, the highlight was the staff who couldn't have been more helpfull.
Skrevet 16 desember 2015
8,7
Glimrende
Kamolmas fra Thailand
Reiste alene
Deluxe, byutsikt
Opphold på 3 netter i november 2015
Good value for money”
staff's hospitality; location; value for money
The hotel is comfortable and a good place to stay to explore the Old Quarter. I stayed in the room on the fourth floor facing the main street. The room is a good size, but the shower box is a bit small. I'm an Asian female and found the shower box a bit too small for me. The room is clean. The noise level from the street is bearable. I could still hear the noises, especially during the day, but the street becomes quieter at night. The breakfast is adequate. The staff were friendly and helpful. Definitely a great value for money to stay here!
Skrevet 09 november 2015
8,7
Glimrende
Clive fra Storbritannia
Reiste alene
Opphold på 4 netter i oktober 2015
Small hotel convenience, big hotel standards”
cleanliness, excellent service, good freshly cooked breakfast
Excellent staff, good breakfast, very clean. Only negative issue was that my room really was not big enough for the bed. A smaller bed would have been better. As it was it was almost impossible to reach the wardrobe.
Skrevet 02 november 2015
9,3
Ypperlig
Ash fra Australia
Par
Deluxe, byutsikt
Opphold på 2 netter i oktober 2015
Great stay Hanoi ”
Able to help with any enquiry, courteous, efficient
Excellent stay in great location
Skrevet 17 oktober 2015
8,3
Glimrende
Mark fra Australia
Forretningsreisende
Deluxe, byutsikt
Opphold på 2 netter i september 2015
All I want in a Hanoi hotel”
Location, comfort, good staff
Returned here after a very comfortable stay earlier this year. Location is good; my room faced the street, but was still quiet, as well as having good light. Constant strong internet signal. Staff very helpful. Breakfast service is excellent.
Skrevet 23 september 2015
8,7
Glimrende
Christopher fra USA
Reiste alene
Trendy double
Opphold på én natt i september 2015
Great location and value. ”
Breakfast, value, location.
Great. Staff was really accommodating. Location is central, and back bedrooms are quiet.
Skrevet 16 september 2015
8,3
Glimrende
Eunice fra Singapore
Gruppe
Trendy double
Opphold på én natt i mai 2015
Lovely place and great value for money”
Location, cleanliness, great hospitality
Lovely! Enjoyed my stay there! Second time there and enjoyed it as much as the first time
Skrevet 19 august 2015
9,0
Ypperlig
Mariko fra Japan
Reiste alene
Opphold på én natt i august 2015
I will definitely come back”
Staff, breakfast, room
Hotel Staff was very nice, friendly and helpful. I had a pleasant stay thanks to the staff. I want to stay again at Art Boutique Hotel when I will come back in Hanoi next time.
Skrevet 14 august 2015
9,0
Ypperlig
Boon fra Malaysia
Par
Trendy double
Opphold på én natt i juli 2013
Great”
Location
Fantastic
Skrevet 04 august 2015
9,7
Ypperlig
Gladwin fra Indonesia
Par
Trendy double
Opphold på én natt i juli 2015
Fantastic Artmosphere”
The location, the welcome, the people
It was fantastic from the get-go, it was the second of round our stay at Hanoi and we sort of expected a warm welcome wherever we go. But this hotel managed to up the ante. Even though it was only one night , we were very pleasantly pleased with almost every aspect of the hotel. The spaces are a little bit tight, but bearable thanks to the wonderful design and feel of the building. A great value for money.
Skrevet 25 juli 2015
8,7
Glimrende
Meng fra Singapore
Par
Deluxe, byutsikt
Opphold på én natt i juni 2015
Stay in Hanoi”
The staffs were ver personal they addressed you by name. On top of that they gave us a free upgrade on our last nite of stay. The breakfast food choice is good and tasty.
Stay was comfortable except that the room facing the city is noisy with traffic that can keep you awake. Short walk to nearby attraction.
Skrevet 23 juni 2015
10,0
Ypperlig
Veronica fra USA
Gruppe
Deluxe, byutsikt
Opphold på én natt i mars 2015
The staff was incredible!”
Staff, room size, location
Skrevet 02 april 2015
7,7
Veldig bra
gil fra Filippinene
Par
Trendy double
Opphold på én natt i mars 2015
Quick stops for halong bay”
The staff here are awesome, location is superb as well, and rooms are decent enough to give you a good nights rest after a day in Hanoi
Stay was pleasant all in all, wasn't able to experience much in terms of dining as i only stayed about 12 hours in this hotel, but previous to that, i emailed the hotel for some requests and they pretty much take care of it for you, can't say anythng bad about the staff, they're just great. Location is great as well, ur right in the heart if the bustle of Hanoi yet u don't hear it in your room, although the room i got was a bit small, id definitely stay here again
Skrevet 20 mars 2015
9,7
Ypperlig
Richard fra USA
Reiste alene
Trendy double
Opphold på 6 netter i februar 2015
??”
Staff helpfulness, value, location
Great
Skrevet 01 mars 2015
8,7
Glimrende
Niwadee fra Thailand
Forretningsreisende
Trendy double
Opphold på 2 netter i januar 2015
Small hotel but high performance”
Best service , Good food, Good Locate
Very good hotel!! If I have a chance to go to Hanoi, I will choose this hotel again.
Skrevet 23 februar 2015
9,0
Ypperlig
Elisabeth fra USA
Par
Trendy double
Opphold på én natt i februar 2015
Hanoi visit Feb 2015”
Customer service, friendliness, value
The hotel staff bent over backwards to make our stay comfortable from having breakfast available for our early departure, meeting us outside across the street from the hotel and assist us I crossing the street with all the traffic and making sure they had change for our large monetary bill. Would recommend this hotel
Skrevet 10 februar 2015
9,3
Ypperlig
Jyrki fra Finland
Reiste alene
Deluxe, byutsikt
Opphold på én natt i januar 2015
Great staff and value for money”
Helpful staff, clean rooms, nice location
I spend there 6 nights. Staff speaks excellent English, no possibilities for misunderstandings there. And there was not anything that they couldn't/wouldn't take care of. Very clean and neat rooms, and even if my room had a window at 1st floor with the street view, the noise was not that bad at all. The best thing was the staff, and I mean all of them, from the receptionists to waitresses no matter day or night. Very consistent performance. This is my choice for my next Hanoi visit as well.
Skrevet 09 januar 2015
9,0
Ypperlig
Sara fra Singapore
Gruppe
Trendy double
Opphold på 3 netter i januar 2015
Great hotel!”
Comfortable, convenient & excellent service.
The standards of the hotel are okay, but good enough for the price we paid. Comfortable beds (with 2 pillows) and clean room. The only odd bit was that the toilet is in the shower cubicle, so we had to remove the toilet rolls each time we showered to avoid it getting all wet. Perhaps a rubber mat in the shower cubicle would have been good cause it can be slippery and dangerous if you're not careful. Do note that the toilet makes a 'gulping' sound (light sleeper here) sometimes, but I think that's fairly normal everywhere else due to their piping systems. Other than those two bits, the service was very good and welcoming. The daily breakfast spread is pretty standard and similar, but you can order off the menu for other things (continental or international breakfast) you might fancy. The staff never fail to smile at you whenever you approach them, specially noting Emily and Ruby cause they were so cute! They made our stay really enjoyable, and I without a doubt would recommend this hotel to anyone. Thanks for the hospitality! :)
Skrevet 09 januar 2015
9,0
Ypperlig
supakorn fra Thailand
Par
Trendy double
Opphold på én natt i desember 2014
Great service, great room, good location!”
Service!! room and location!
You will not be disappointed booking this hotel, they let you leave the baggage if you happened to arrive at the hotel earlier than your check in time. They let you leave the baggage on my 3 days trip to sapa. On the day leaving to sapa, I checked out in the morning, leave all the luggage and they let me have a shower in the evening before leaving a train to saps at9pm. Impressive! The tall guy with the glasses in the morning shift help me a lot with city secret foodies! and the girl in the evening shift "Vịt Kon" was very nice! Always have a smile on her face, professional and efficient service! The room was clean, comfortable and spotless! great location! The restaurant next-door to the hotel is great! Good stay!!!
Skrevet 06 januar 2015
9,3
Ypperlig
Ann fra USA
Par
Deluxe, byutsikt
Opphold på 2 netter i juni 2014
Brief stay in Hanoi”
room, location, staff
Skrevet 05 januar 2015
9,3
Ypperlig
Marc fra Tyskland
Par
Trendy double
Opphold på én natt i desember 2014
Great place in Hanoi”
Staff was very friendly and helpful. Perfect location in the Old Quarter. Room nice and clean.
Skrevet 03 januar 2015
10,0
Ypperlig
Kaitlyn fra USA
Reiste alene
Deluxe, byutsikt
Opphold på 2 netter i november 2014
They treat you like family!”
Service, friendliness, helpfulness
My friend and I stayed here for 3 nights and booked 2 tours through the hotel. Everything about their service was professional and thoughtful. They welcomed us by name whenever we arrived back to the hotel, and were more than accommodating. The breakfast is also outstanding. The rooms are a little small, but clean and in a great location.
Skrevet 30 november 2014
9,7
Ypperlig
Johanna fra Nederland
Familie med små barn
Familiesuite med balkong og byutsikt
Opphold på én natt i oktober 2014
clean hotel at toplocation”
clean, nice rooms
what an oasis of cleanliness and quietness in this
Skrevet 26 oktober 2014
8,7
Glimrende
Holly fra Storbritannia
Reiste alene
Trendy double
Opphold på én natt i oktober 2014
Staff went out of their way to accommodate us!!!”
Staff, staff, staff
Skrevet 24 oktober 2014
7,0
Meget bra
ming fra Hongkong
Reiste alene
Trendy double
Opphold på 2 netter i september 2014
Decent hotel, but not the best”
Staff very helpful, and concerned about client's feedback
A quite good experience.
Skrevet 08 oktober 2014
9,7
Ypperlig
Thomas fra USA
Par
Trendy double
Opphold på 3 netter i oktober 2014
Uniquely wonderful staff”
Staff, location, breakfst
While this hotel is comparable to others we stayed at in Hanoi, the staff were head and shoulders above any I have EVER experienced anywhere. They greeted us by our first names everytime we walked in or out of the hotel during our four days there and were super conscientious that all of our needs were attened to without be cloying or making things uncomfortable. At some hotels you get the feeling that the staff are just going through their daily routine, at this hotel it really felt that they cared that we had a good stay, a good night rest, a nice breakfast. The arrangements they made for us were all superb (laundry, car service, tours) and the breakfast was lovely--a nice combination of fruits, breads, eggs and pho. The fresh fruit in the room daily was a nice touch too.
Skrevet 05 oktober 2014