Bestill nå: Hotel Nikko Hanoi

Glimrende
Basert på 835 omtalerSe hva gjestene har skrevet
8,1
89% ville anbefalt denne til en venn

Verifiserte kundevurderinger

Vurderinger fra Agoda (835)Vurderinger fra Booking.com (227)
8,1
Glimrende
Basert på 835 omtaler
Type reisende
Renslighet8,6
Fasiliteter8,3
Beliggenhet7,5
Romkomfort og -kvalitet8,4
Service8,4
Valuta for pengene7,7
Skrevet av verifiserte gjester fra Agoda
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Executive rom, parkutsikt - røykfritt
Nikko executive rom - røykfritt
Deluxe rom - røykfritt
Deluxe rom, parkutsikt - røykfritt
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Viser 672 verifiserte gjestekommentarer
6,0
Christine fra USA
Familie med eldre barn
Deluxe rom - røykfritt
Opphold på én natt i februar 2017
Nikko Hanoi is old and tired”
We stayed at the Nikko in Ho Chi Minh before, and were very pleased. Unfortunately, the Nikko in Hanoi was disappointing - old and tired, in need of a facelift.
Skrevet 05 februar 2017
7,2
Meget bra
Jong fra Sør-Korea
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 4 netter i januar 2017
nikko hanoi”
A bit old-fashioned, but very clean, well-balanced breakfast, nice bed, fully service-minded staff.
Skrevet 23 januar 2017
9,6
Ypperlig
Chau fra Vietnam
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i desember 2016
It is excellent!”
I enjoyed staying with this hotel, and also had a great dinner time with professional staffs!
Skrevet 16 januar 2017
9,6
Ypperlig
LE fra Vietnam
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i januar 2017
Nice place”
Good services.
Skrevet 06 januar 2017
8,0
Glimrende
ZHAO fra Kina
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 5 netter i desember 2016
Comfortable ”
Breakfast ; room service ; room rate .... are totally acceptable.
Skrevet 01 januar 2017
6,8
Hyggelig
Wai fra Hongkong
Forretningsreisende
Deluxe rom, parkutsikt - røykfritt
Opphold på 3 netter i desember 2016
Service very bad and did not provide the service which is included in the room charge. ”
The room package includes 2 hours of meeting room. However, when I tried to book the meeting room, they told me that meeting room service was not included in my package. After I showed my receipt to the reception in black and white, they then tried to help me to check the availability. I was very upset and decided not to use their meting room. They had provided a complimentary drink for me in the bar. However, I was not pleased about their service and the attitude in handling the case. No apologies and no smile from them which was really bad. I felt that it's a breach of contract and cheating the customers that they did not fulfil things that were included in the package. All the other things in the hotel is okay except that the cheating part. I will not recommend this hotel to my friends at all.
Skrevet 28 desember 2016
8,8
Glimrende
DOUNGRAT fra Thailand
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i oktober 2016
Clean and nice”
Good
Skrevet 23 november 2016
8,4
Glimrende
chayoung fra Sør-Korea
Forretningsreisende
Nikko executive rom - røykfritt
Opphold på 3 netter i november 2016
nice & clean ”
clean and nice free soft drink incl beer
Skrevet 09 november 2016
8,0
Glimrende
stephani fra Indonesia
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 5 netter i oktober 2016
Just Okay”
Service was okay. Some staffs forget things when i asked. Locations not so great but the room is clean and breakfast options are limited.
Skrevet 06 november 2016
8,0
Glimrende
ZHAO fra Kina
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 5 netter i juli 2016
it's a good 5 star hotel”
overall hotel service , it's acceptable
Skrevet 30 september 2016
9,2
Ypperlig
Fusae fra Japan
Familie med eldre barn
Deluxe rom - røykfritt
Opphold på 4 netter i september 2016
Wonderful ataff”
I asked consierge to have half day trip. She did very good. Hotel baeakefast was very tasty and enough.
Skrevet 23 september 2016
7,2
Meget bra
Ooi fra Malaysia
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i august 2016
Big room”
But hotel too old already
Skrevet 14 august 2016
8,4
Glimrende
chayoung fra Sør-Korea
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 3 netter i juni 2016
good location and clean room , ”
good location and clean room ,
Skrevet 02 august 2016
7,2
Meget bra
Boon fra Malaysia
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i juli 2016
Comfortable Hotel in Hanoi”
Comfortable hotel but unfortunately sometimes the internet is not so reliable.
Skrevet 26 juli 2016
7,2
Meget bra
Boon fra Malaysia
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i juli 2016
Nice Hotel in Hanoi”
Comfortable hotel. The internet quality at times was not satisfactory as smaller hotels in Hanoi have better internet connection than this hotel
Skrevet 26 juli 2016
9,2
Ypperlig
Bin fra Kambodsja
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i juli 2016
No comment ”
No comment
Skrevet 22 juli 2016
8,0
Glimrende
Yin fra Albania
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i juli 2016
short stay”
Recommended for next stay
Skrevet 22 juli 2016
8,8
Glimrende
CAIFU fra Kina
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i juni 2016
very good, clean, but the breakfast price is too high”
very good, clean, but the breakfast price is too high
Skrevet 05 juli 2016
9,2
Ypperlig
Keiichi fra Japan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i juni 2016
good staff”
I expect to pay in advance like another hotel.
Skrevet 02 juli 2016
9,2
Ypperlig
Elizabeth fra Singapore
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 3 netter i juni 2016
Good location”
Concierge staff are excellent. Breakfast quite boring for 4 days.
Skrevet 02 juli 2016
9,6
Ypperlig
Rodolfo fra Filippinene
Familie med små barn
Nikko executive rom - røykfritt
Opphold på 6 netter i april 2016
A very good Hotel in Hanoi with friendly staff”
One thing I like most in this hotel is the friendly staff that they employ. From the very first day you check in you already feel welcome. My family and I stayed in this hotel for 6 nights and we enjoyed every moment of it. From the door man, the concierge, reception, restaurant staff, housekeeping and of course your two girl staff at night in the executive lounge were really very accommodating to all our request. Breakfast is ok and the rooms is always kept clean by the house keeping. I would like to mention also Ms. Thuy of your sales who was more than willing to waive charges in my room since i had to cut our vacation for something very important to attend to in our country. There is only one thing that shocked me in this hotel. It is your charges for your local call. I was charged US .30/min for a local which i had to make at your business center. I was wondering why i wasnt charge when I asked concierge twice to contact my travel agent, and when i asked the help fromyour staff in the nikko lounge to order pizza delivery for me. And one more thing I wasnt issued a receipt for my payment which I paid in cash in your business center. I hope you can check on your charges for local calls. Its kinda expensive knowing that local calls are not being billed on a per minute basis. Other than this I dont have any other complain with hotel nikko and would definetly recommend it to my friends.
Skrevet 30 april 2016
8,0
Glimrende
Zaw fra Myanmar
Par
Nikko executive rom - røykfritt
Opphold på 2 netter i april 2016
Good and clean hotel with very helpful staff. Massage was really good”
Good to stay in Hanoi
Skrevet 20 april 2016
7,6
Veldig bra
Keita fra Japan
Familie med små barn
Deluxe rom - røykfritt
Opphold på 3 netter i mars 2016
ok ”
Tough communication by English,
Skrevet 06 april 2016
7,2
Meget bra
Steven fra Taiwan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 3 netter i mars 2016
Clean room, good service”
Clean room and good service over all. Pricy breakfast.
Skrevet 04 april 2016
7,2
Meget bra
Lily fra Singapore
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i april 2016
Above expectation”
With the price the location and the hotel room is value for money.
Skrevet 04 april 2016
8,8
Glimrende
XUANTHAO fra USA
Forretningsreisende
Nikko executive rom - røykfritt
Opphold på 2 netter i mars 2016
Very clean and comfortable. Staff service is excellent.”
Hotel Nikko is very clean and comfortable. The staff service is excellent. The Nikko lounge does not have much to offer compared to the Hilton Opera Hotel's concierge lounge. The breakfast choices are limited.
Skrevet 31 mars 2016
9,2
Ypperlig
kazushige fra Japan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i januar 2016
good location”
good location good restaurant good staff
Skrevet 14 mars 2016
8,8
Glimrende
kazushige fra Japan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i januar 2016
good location”
good location good restaurant good staff
Skrevet 14 mars 2016
10,0
Ypperlig
Lim fra Singapore
Forretningsreisende
Nikko executive rom - røykfritt
Opphold på én natt i januar 2016
Great Hotel”
Comfort, Cleanliness, Service
First thing you'll notice is that the service here is extremely good. The room is also large, very comfortable and clean.
Skrevet 11 februar 2016
5,6
Rania fra Australia
Familie med små barn
Deluxe rom, parkutsikt - røykfritt
Opphold på 3 netter i januar 2016
Not value for money ”
Customer service at the front desk and restaurant (La Brasserie) leaves a lot to be desired for. Old hotel, room was non smoking but still had a bad smell to it. Food at the hotel restaurant was extremely, extremely expensive and the worst I've had in VN. I had to send the Pho back cause it had no taste and only came with sliced chilli as a condiment. This was a $12+ Pho?? So disappointed when dinning 3 staff members on the floor at bfast time yet not one person asked if we wanted any tea? They were too busy chatting at the register. Bfast very poor for westerners extremely limited variety and goes well for Japanese and other Asian cultures. Bread by the staff was handled without any gloves when topping up the bread baskets at bfast, made me wonder what else they were handling without gloves??
Skrevet 02 februar 2016
8,3
Glimrende
RAULT fra Frankrike
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i januar 2016
Perfect for the business”
Clean, price, wifi
It was perfect I stayed 1 night Room was ok: clean, quiet, well equipped Wifi worked
Skrevet 18 januar 2016
8,0
Glimrende
ENG fra Singapore
Par
Deluxe rom - røykfritt
Opphold på 2 netter i desember 2015
Good business hotel”
Location and bathroom
Hotel is dated but maintenance is good. Facility in the bathroom is quite good as have the latest toilet system being used. Breakfast is not much interesting and almost the same everyday but the noodles is good. House keeping ladies do a good job too
Skrevet 01 januar 2016
6,7
Hyggelig
JUN fra Sør-Korea
Familie med eldre barn
Deluxe rom - røykfritt
Opphold på 2 netter i desember 2015
Not friendly staff”
Food
Everything is good but some staff is not friendly
Skrevet 31 desember 2015
8,0
Glimrende
Tran fra Vietnam
Forretningsreisende
Deluxe rom, parkutsikt - røykfritt
Opphold på én natt i november 2015
Well Service Hotel for Business Traveller”
Cleanliness, Service, location
I love this hotel, give me a home feeling and the service is good, cleanliness and room are spacious.
Skrevet 30 desember 2015
7,0
Meget bra
Tran fra Vietnam
Forretningsreisende
Deluxe rom, parkutsikt - røykfritt
Opphold på 2 netter i november 2015
Business Class Hotel”
Service is excellent, Cleanliness, Spacious
I love the service here, i cannot find any non local hotel that service so well.
Skrevet 29 desember 2015
7,7
Veldig bra
Tran fra Vietnam
Par
Deluxe rom - røykfritt
Opphold på én natt i desember 2015
Good hotel with friendly staffs”
good location, clean room, and very big bed
Very enjoy while staying at Hotel Nikko Hanoi, only a bit laggy with Wifi, otherwise everything is good, love the bathroom and the big bed.
Skrevet 28 desember 2015
7,0
Meget bra
Winston fra Singapore
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i august 2015
Short overnight stay”
Nice hotel, expected of Nikko chain
Generally ok. The stay was short, just overnight. There is one thing that the could have done better. I took a taxi from the airport and it is marked on the taxi that credit card is accepted. When I reached the hotel, the taxi driver said he only accepts cash. Without any local currency, I asked the hotel to pay the taxi fare for me, and then charge it to my hotel bill. They couldn't / wouldn't do it !!! To me, this is ridiculous. I have done it before with other hotels without any problems at all. In fact, the other hotels that I stayed in were more than happy to do it.
Skrevet 29 november 2015
9,0
Ypperlig
Leonardo fra Brasil
Reiste alene
Deluxe rom - røykfritt
Opphold på 4 netter i november 2015
Good location and very comfortable”
Location, comfort and cleanliness
The hotel has a good location, quite close to the main attractions of Hanoi, is comfortable and has good service. Just the food could be better considering this is a 5-star hotel, but even though is not bad at all.
Skrevet 15 november 2015
8,7
Glimrende
MAE fra Singapore
Familie med eldre barn
Deluxe rom - røykfritt
Opphold på 2 netter i november 2015
Good stay”
Staff efficient, Sauna, Spa
Skrevet 11 november 2015
6,0
Yasuhito fra Japan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i oktober 2015
Conventional city hotel”
Cleanliness, Japanese restaurant
Skrevet 17 oktober 2015
6,3
Hyggelig
Thien fra Vietnam
Par
Deluxe rom - røykfritt
Opphold på 2 netter i oktober 2015
not friendly”
location , housekeeping service and housekeeping staff is happy and polite
Staff is not friendly, problem solution is not appropriate, not showing hospitality service at all ( especially staff at front desk ). Breakfast buffet is so poor and look cheap with very limited of selection and quality of food ( We were group of 3 and all 3 got stomachs problem after breakfast for 2 days continuous in a row). Compare to Nikko Saigon and compare to other 5 star hotel, this hotel need a huge revolution and big effort on staff training and coaching.
Skrevet 12 oktober 2015
9,0
Ypperlig
Kunchit fra Thailand
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 4 netter i september 2015
A good Japanese Hotel”
Comfort room, Breakfast, Hotel Condition
Skrevet 09 oktober 2015
7,0
Meget bra
Kian fra Malaysia
Forretningsreisende
Nikko executive rom - røykfritt
Opphold på 2 netter i september 2015
good location, friendly staff, OK food”
Location, friendly staff. nice room
The services is good, room is nice. dinning at Chinese restaurant, the quality of the good is OK.. not the best.
Skrevet 24 september 2015
6,0
Brian fra Malaysia
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i september 2015
Nothing Compared to Nikko Saigon”
Location, Name, Cleanliness
A way lower standard compared to Nikko Saigon. Very disappointed and will never stay back there. I'm sorry.
Skrevet 22 september 2015
6,0
Yasuhito fra Japan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i august 2015
Japanese restaurant is OK”
Japanese restaurant, cleanliness,
Skrevet 21 september 2015
6,3
Hyggelig
Yasuhito fra Japan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i september 2015
Japanese restaurant is OK”
Location, Cleanliness, Japanese restaurant
Skrevet 10 september 2015
10,0
Ypperlig
YOSHIMI fra Japan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i august 2015
BEST SERVICE”
NICE LOCATION BEST SERVICE AND GOOD RESTAURANT
Skrevet 09 august 2015
10,0
Ypperlig
YOSHIMI fra Japan
Forretningsreisende
Deluxe rom - røykfritt
Opphold på 2 netter i august 2015
nice service”
best servise nice location quiet
Skrevet 09 august 2015
9,3
Ypperlig
YOSHIMI fra Japan
Forretningsreisende
Executive rom, parkutsikt - røykfritt
Opphold på én natt i august 2015
nice location”
best service , nice location rfesonable price
Skrevet 09 august 2015
9,0
Ypperlig
Gary fra Singapore
Forretningsreisende
Deluxe rom - røykfritt
Opphold på én natt i juli 2015
Japanese Branded hotel ”
Cleaniness, Location and reasonable price
The hotel is located just opposite the train station. 10 to 15Min to Old quarters depending on traffic. Got franch restaurant on the ground floor. Good selection of international buffet and chinese restaurant too. Overall satisfiied with the hotel.
Skrevet 30 juli 2015