OYO 1729 I-shine Hotel
No. 158, Jl. Jenderal Sudirman, Pekanbaru, Pekanbaru sentrum, Pekanbaru, Indonesia, 28282 - PÅ KARTET
Få en fantastisk start på reisen med et opphold ved denne eiendommen, som tilbyr gratis trådløst internett tilgjengelig på alle rom. Den strategiske beliggenheten i Pekanbaru sentrum gjør at du har tilgang og nærhet til lokale attraksjoner og severdigheter. Ikke dra før du har vært en tur innom det kjente An-Nur Grand Mosque. Massasje, restaurant og spa er blant de spesielle fasilitetene som vil forbedre oppholdet ditt med bekvemmelighet på stedet.
Høydepunkter
Fasiliteter
Gratis trådløst Internett på alle rom
Lading av bil
Gratis frokost
Spa
Romservice hele døgnet
Romservice
Datoene dine er populære blant reisende.Brukere bestiller overnattingssteder i Pekanbaru hvert 2. minutt på Agoda.com.
Nice place good people around ”
You are in the town
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Thank you for rating us with such awesome words, We will strive to keep up with your expectations always. Regards, Muhammad
Ypperlig”
Air condition sounds too loud i can't sleep.
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Hi, Rocky! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey
Valentin day”
Kecewa Dikamar tidak tersedia Sabun Tissue Air minum
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Hai, Karto! Terima kasih banyak atas penilaian positifnya. Tampaknya Anda tidak sepenuhnya puas dengan layanan kami, kami telah menyoroti masalah ini kepada tim kami yang relevan untuk memastikan masa tinggal yang nyaman dan santai di masa depan. Salam, Kevin
Cukup Puas”
I love this hotel
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Thanks for rating us, Maulana! Your review made our day. We hope to delight you with our services. Regards, Barbara
Just Nice For Budget Travel”
Room is old and not clean. Air conditional is poor. Avoid room faced main road, its hot .
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Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Muhammad
Bad”
The room is stuffy, the air conditioner is not cold, no soap is asked to the receptionist from the beginning of entering the room until reminded 3 x still the bath soap is not given .. There are still many low price hotels that are more comfortable and nice to stay in pekanbaru city ..Bad conditions...Will no longer stay at this hotel.....
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We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle faced by our guests. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Muhammad
Peoperties isn't same to picture promotion, room isnot clean,. Sprei dark color”
Clean room, bathroom, sprei
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Thank you for your valuable feedback, Hilman, As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Joey
DISAPPOINTING”
I have stayed at OYO hotels before and have enjoyed my stays, sadly this one did not live up to expectations. For example........ I did not get the type of room I booked. I did not complain at the time due to my tiredness and because the check-in person was aggressive and not helpful. The person behind the counter at check-in time demanded in an aggressive manner that I pay the bill which was already paid via Agoda. The room (317) was not as clean as it should have been. The air-con remote did not work. The in-room safety deposit box did not work. In the 5 days I was in the hotel NOT ONCE did I get a warm shower despite trying up to 4 different times each day. There were other minor irritations such as no toilet paper etc. which simply added to a very disappointing experience.
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Something like this should not have happened, Peter! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Joey
Denied take a breakfast”
Front desk denied to a take breakfast, i show them itenery from agoda that breakfast are include but they ask me if want to complaint, tell to agoda.
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Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Muhammad
To Slow”
Im late checking at night around 10 pm..but the room still not ready..is crazy thing and others thing not provide water and tissue.
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Hi, Muhamad! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Joey
Slow”
Im late checking at night around 10 pm..but the room still not ready..is crazy thing and others thing not provide water and tissue.
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Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey
Smells. Dirty. Cockroach.”
Room constantly smells like cigeratte. Live and dead cockroaches everywhere (needed to buy a can of baygon to survive). Dirty toilet, smelly bed cover, and broken hot water. Bad experience: woken up by cockroaches crawling up to the bed 😣. Bad. Bad. I only stay for one night and move to another hotel even though i have booked for 3 nights.
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Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Muhammad
Very bad Hotel”
This hotel not recommend , I had bought the room since 1 moth ago. Then when arrive there front office inform room already full. The reason coz my price is cheaper. AGODA & OYO team please review again this hotel. Very bad service......
Se romtilbud
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Muhammad
lousy hotel”
Although they did not have breakfast, they did not have breakfast toiletries no insects everywhere
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Hi, We deeply regret the unpleasant experience, Emre! We have shared the feedback with our concerned team to ensure better services in the future. Hope to serve you better in the future. Regards, Ammy.
Bad service, dirty toilet, all smooking room, no breakfast even booked with bf..”
Bad hotel..
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Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Muhammad
REFUND”
REFUND MY MONEY !?! THE HOTEL NOT EXIST ANYMORE
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Sorry for the unpleasant experience you had with us, Gena! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Alex
Trip”
Good
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Hi, Izzuddin! Thank you so much for the positive rating. Have a wonderful day ahead :) Regards, Bayu!
hm ”
hm
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Hi, Sakinah! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Barbara
No Hotel Amenity”
The hotel didnt provide towel, hair comb or shower gel. luckily i brought mine but i forgot hair comb and when i asked, the hotel staff told they ran out of hair comb.
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Poor facilities and cleanliness”
The drain for shower is bad and water flooding. The bed sheets are yellowish and torn. The remote controls are broken for the tv and Aircon. The ventilation is bad due to broken remote ...
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