Mercure Newbury Elcot Park Hotel
Mercure Newbury Elcot Park Hotel
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  • 21 m²/226 ft²
  • 2 enkeltsenger
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Beliggenhet
7,8
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Mercure Newbury Elcot Park Hotel

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Hyggelig
Basert på 12 omtalerSe hva gjestene har skrevet
6,8
Valuta for pengene6,3
Vurdering av beliggenhet7,8
Egen restaurantJa
  • Gratis trådløst Internett på alle rom

  • Romservice hele døgnet

  • Bar

  • Hage

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7,8
Veldig bra
Romkomfort og -kvalitet
Det er stor etterspørsel etter eiendommen!Sist bestilt for et par minutter siden
Classic twin rom (Classic Twin Room)
Classic twin rom (Classic Twin Room)
...
  • 21 m²/226 ft²
  • 2 enkeltsenger
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Classic familierom (Classic Family Room)
Classic familierom (Classic Family Room)
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  • 25 m²/269 ft²
  • 1 dobbeltseng og 2 sofaseng...
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Superior dobbeltrom (Superior Double Room)
Superior dobbeltrom (Superior Double Room)
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  • 25 m²/269 ft²
  • 1 dobbeltseng
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Privilege dobbeltrom (Privilege Double Room)
Privilege dobbeltrom (Privilege Double Room)
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  • 25 m²/269 ft²
  • 1 dobbeltseng
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Standard double (Standard Double)
Standard double (Standard Double)
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  • 25 m²/269 ft²
  • 1 dobbeltseng
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Standard twin (Standard Twin)
Standard twin (Standard Twin)
...
  • 25 m²/269 ft²
  • 2 enkeltsenger
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Classic rom med 2 enkeltsenger (Classic Room With 2 Single Beds)
Classic rom med 2 enkeltsenger (Classic Room With 2 Single Beds)
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    Dobbeltrom/Tomannsrom Classic (Classic Double/Twin)
    Dobbeltrom/Tomannsrom Classic (Classic Double/Twin)
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      Privilege dobbeltrom (Privilege Double Room)
      Privilege dobbeltrom (Privilege Double Room)
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        Twin standard (Twin Standard)
        Twin standard (Twin Standard)
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          Verifiserte kundevurderinger

          Vurderinger fra Agoda (12)Vurderinger fra Booking.com (383)
          6,8
          Hyggelig
          Basert på 12 omtaler
          Renslighet6,8
          Fasiliteter6,0
          Beliggenhet7,8
          Romkomfort og -kvalitet7,8
          Service6,5
          Valuta for pengene6,3
          Skrevet av verifiserte gjester fra Agoda
          Filtrer gjestkommentarer etter:
          Romtype
          Privilege dobbeltrom
          Standard double
          Viser 11 verifiserte gjestekommentarer
          4,8
          Philip fra Storbritannia
          Gruppe
          Standard double
          Opphold på én natt i september 2016
          we felt that it was three star as opposed to four star quality.”
          On arrival there was a large wedding party in progress and at reception we were informed that we had been allocated the two rooms that I had booked, for myself, my wife and another for her sister, in the mews, as opposed to the hotel, as this would be quieter for us. The mews rooms were not up to a good standard, smelling musty ,with mould around the inside of the windows. The wallpaper was peeling in places and the furnishings were dated. The towels and sheets were clean but clearly aged with use. When we asked for a dinner table for the three of us we were made to feel that we were being a nuisance and that no room was available for us to have a meal. It was apparent that the facilities for the large wedding party and other hotel users were inadequate for the number of people present. Eventually we were shown to a low table in the lounge and sat there whilst the wedding group were going to and from the bar. Then a table was made available one end of the dining area and we ordered a light meal. The ladies had soup, which they both enjoyed. I had the bream (chef"s signature dish} which was disappointing. I had chosen this hotel because in the past we had been there with a group of friends and enjoyed our stay but this time it was not up to standard. The building needs refurbishment and building works. Even in the library, where we were invited to discuss our complaint, there was dead ivy inside that had come through the window structure.
          Skrevet 05 september 2016
          5,3
          Tobias fra Tyskland
          Forretningsreisende
          Privilege dobbeltrom
          Opphold på én natt i mai 2015
          Worst customer service attitude ever”
          Countryside location, free lounge area to work in
          Miserable service attitude. Their new wifi portal doesn´t work probably, for me and my colleagues, and the response was rather inpolite and careless. Then the receptionist (about whom I complained at the duty manager, after that he started to behave) charged me for a prepaid booking, when clarifying this was prepaid he pointed at the small printing on my vouchers and said something like "if you would read careful here you would see you pay in the hotel". Fine, just that the small printing said exactly the opposite and when I made him read it again in front of the duty manager he finally fixed it, of course while insisting on the travel agency being guilty (with which I stayed in the same place twice before without issues). This specific guy was the most horrible hotel experience I ever had and is my personal reason not to stay in that place again.
          Skrevet 11 mai 2015
          6,3
          Hyggelig
          Ian fra Storbritannia
          Par
          Standard double
          Opphold på 2 netter i april 2014
          Wedding reception”
          Beautiful building, lovely grounds in a country location.
          I stayed here for my son and daughter-in-laws wedding reception. The location and hotel couldn't have been better. It was let down by some shambolic service and lack of management. Managers were not available when reqested and it was cronically understaffed at times. The bar area was blocked up with stud walling in place while building work was undertaken. This had not been explained when the booking was made. Breakfast was a complete failure. With the room unavailable for our large party until the other guests had finished! This was an hour later. We were shown into a conservatory that was blocked up half way along with builders banging through the partition. Some tea and coffee was brought through,but not enough for everyone. No apology was made.
          Skrevet 30 mars 2015
          8,3
          Glimrende
          Susie fra Storbritannia
          Par
          Standard double
          Opphold på 2 netter i juni 2014
          Wonderful weekend in a country hotel set in lovely”
          Well equipped room. Good food. The setting.
          Really relaxing and enjoyable....would recommend it. Good for exploring the area.
          Skrevet 01 juli 2014
          9,7
          Ypperlig
          FAN fra Kina
          Familie med små barn
          Standard double
          Opphold på 4 netter i juli 2013
          quiet place”
          quiet, near Highclere Castle, great lawn
          Skrevet 14 april 2014
          5,3
          Tracy fra Storbritannia
          Par
          Standard double
          Opphold på én natt i desember 2013
          Evening meal was very disapointing”
          location, Breakfast was also good
          We found that the evening meal was of a standard I'd expect from a wetherspoons pub! The bar was too small and understaffed for the number of people in the venue. The room was "OK" it was large, comfortable and functional but if I had booked this as a treat for a night away we would of been disappointed, we felt it was tired and in need of updating. Breakfast was good - good choice and good produce although not included in the booking.
          Skrevet 10 januar 2014
          7,0
          Meget bra
          Carolyn fra Australia
          Par
          Standard double
          Opphold på 4 netter i juli 2013
          quiet and very pleasant surroundings”
          gardens. charming old manor
          A lovely old manor restored and preserved for the enjoyment of today. Comfortable room with adequate space.
          Skrevet 13 august 2013
          6,3
          Hyggelig
          antonia fra Storbritannia
          Forretningsreisende
          Standard double
          Opphold på én natt i juni 2013
          Nice hotel, a bit dated”
          Room size, access to main road, views
          Skrevet 29 juni 2013
          8,0
          Glimrende
          Richard fra Storbritannia
          Forretningsreisende
          Opphold på én natt i januar 2012
          very good location”
          modern hotel and excellent location for trip to London
          very nice hotel and next to slough station so very good for train to london, i did not enjoy the food however or the breakfast food
          Skrevet 23 januar 2012
          4,7
          Ann fra Storbritannia
          Par
          Opphold på én natt i desember 2011
          room was cold on arrival with insufficient bedding”
          staff were helpful
          There was a problem with the restaurant during our stay so the food was limited and my meal was cold.
          Skrevet 10 desember 2011
          8,0
          Glimrende
          Paul fra Storbritannia
          Par
          Opphold på én natt i november 2011
          Parkland gardens and period architecture ”
          Graceful setting with modern appointment, excellent rooms.
          Tucked away, quiet location in nice setting with low rise extension to central period house. Modern rooms and bathrooms with flat screen TV (but no wifi in my room. Extremely quiet and restful. Restaurant produces good quality cuisine - we have attended an overnight function there for the last 4 years and we keep going back. Breakfast is first class, and check in staff helpful. Surrounding countryside invites you to explore or walk if you dont want to use the Spa.
          Skrevet 16 november 2011
          Dette er en populær eiendom. Unngå skuffelse!

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