MGM Macau
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8,5
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MGM Macau

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Glimrende
Basert på 918 omtalerSe hva gjestene har skrevet
8,6
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8,7
Glimrende
Romkomfort og -kvalitet
9 reisende ser på denne eiendommen akkurat nå.Bestill nå før det er for sent!
Grand deluxe suite, 2 soverom (2-Bedroom Grand Deluxe Suite)
Grand deluxe suite, 2 soverom (2-Bedroom Grand Deluxe Suite)
...
  • Utsikt: Havet
  • 220 m²/2368 ft²
  • 2 dobbeltsenger
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1 soverom grand suite (1-Bedroom Grand Suite)
1 soverom grand suite (1-Bedroom Grand Suite)
...
  • Utsikt: Byen
  • 138 m²/1485 ft²
  • 1 king bed
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Grand rom (Grand Room)
Grand rom (Grand Room)
...
  • Utsikt: Byen
  • 48 m²/517 ft²
  • 2 dobbeltsenger eller 1 kin...
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Grand deluxe, havutsikt (Grand Deluxe Ocean View)
Grand deluxe, havutsikt (Grand Deluxe Ocean View)
...
  • Utsikt: Havet
  • 48 m²/517 ft²
  • 2 dobbeltsenger eller 1 kin...
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Grand studio (Grand Studio)
Grand studio (Grand Studio)
...
  • Utsikt: Havet
  • 54 m²/581 ft²
  • 2 dobbeltsenger eller 1 kin...
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Dobbeltsenger 1 Eller 2 Deluxe To Soverom (Double Or Twin Deluxe Two Bedroom)
Dobbeltsenger 1 Eller 2 Deluxe To Soverom (Double Or Twin Deluxe Two Bedroom)
...
  • 190 m²/2045 ft²
  • Tekjøkken
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Dobbeltsenger 1 Eller 2 Grand (Double Or Twin Grand)
Dobbeltsenger 1 Eller 2 Grand (Double Or Twin Grand)
...
  • 48 m²/517 ft²
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Grand double (Double Grand)
Grand double (Double Grand)
...
  • 138 m²/1485 ft²
  • Tekjøkken
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Dobbeltsenger 1 Eller 2 Grand Deluxe (Double Or Twin Grand Deluxe)
Dobbeltsenger 1 Eller 2 Grand Deluxe (Double Or Twin Grand Deluxe)
...
  • 55 m²/592 ft²
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Verifiserte kundevurderinger

Vurderinger fra Agoda (918)Vurderinger fra Booking.com (218)
Renslighet9,1
Fasiliteter8,5
Beliggenhet8,5
Romkomfort og -kvalitet8,7
Service8,8
Valuta for pengene8,0
Skrevet av verifiserte gjester fra Agoda
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Romtype
Grand rom
Grand deluxe, havutsikt
Grand studio
1 soverom grand suite
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Viser 798 verifiserte gjestekommentarer
12345
8,4
Jon fra Singapore
Par
Grand deluxe, havutsikt
Opphold på én natt i april 2018
Great experience”
We were upgraded from Grand deluxe Ocean view to a stunning Suite room which is very clean and well kept. Was puzzled the service staff did not open the heavy doors for you at the VIP lobby. Special commendation to Manager Mr Cyrus Lei for his excellent service. Good restaurants and beautiful deco. Though disappointed with Rossio as the special arrangements did not happen for our silver wedding anniversary celebration dinner, the overall experience was good. Would stay here again.
Skrevet 17 april 2018
Dear Jon, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent celebratory stay with us. I will definitely pass along your compliments to Cyrus Lei our Hotel Duty Manager. Thank you for bringing your highlighted issues to our attention and rest assured that it was immediately addressed by the management and specialist team of our hotel. Appropriate measures will be taken based on your evaluation. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
4,0
Chatchai fra Thailand
Forretningsreisende
Deluxe rom
Opphold på én natt i mars 2018
Not a typical 5 stars hotel”
The only one thing this hotel have the best is location.
Skrevet 16 mars 2018
Dear Chatchai, Warm greetings from MGM MACAU! Thank you for taking the time to share your feedback. While we wish you had a better experience, so we very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Svarte 19 mars 2018
MGM Macau
8,4
Sung fra Sør-Korea
Par
Grand deluxe, havutsikt
Opphold på én natt i februar 2018
Do not get the ocean side view”
Everything was really nice but the ocean side view is terrible. You'll see a junkyard filled with buses and the view is terrible.
Skrevet 12 februar 2018
Dear Sung, Warm greetings from MGM MACAU! Thank you for taking the time to share your feedback. While I wish you had a better experience, thus we hope to welcome you back to our hotel very soon! Best regards Casey Cheah Guest Experience Manager
Svarte 13 februar 2018
MGM Macau
8,4
Czieat fra Malaysia
Familie med eldre barn
Grand rom
Opphold på én natt i januar 2018
Hotel is nice ”
Hotel is nice Hotel staff service moderate good Casino staff here is poor ;( if compare to Malaysia Genting
Skrevet 23 januar 2018
Dear Czieat, Warm greetings from MGM MACAU! Thank you for choosing us for your recent visit and we regret to hear that our service did not meet your expectations and live up to our own high standards. Please know that we greatly appreciate your valuable feedback concerning the service attentiveness as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. Thank you again for taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Thank you. Casey Cheah Guest Experience Manager
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MGM Macau
10,0
Zhang fra Kina
Par
Grand deluxe, havutsikt
Opphold på én natt i januar 2018
Excellent experience”
It was my first time staying at MGM. Everything is excellent. Our room is upgraded from Grand Deluxe to Deluxe suite for free. The room is clean and spacious and luxurious.
Skrevet 17 januar 2018
Dear Zhang, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts and your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
10,0
Yong fra Singapore
Par
Deluxe rom
Opphold på 2 netter i januar 2018
Great”
Great place but need to improve on the food as although freshness is there but the taste is abit out after trying a few dishes especially Asian Foods in the menu
Skrevet 14 januar 2018
Dear Yong, Warm greetings from MGM MACAU! Thank you for choosing us for your recent dining experience. We very much delighted for your kind words in regards to our restaurant. We genuinely appreciate the constructive feedback you’ve provided about the food. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
5,6
Lay fra Singapore
Par
Grand rom
Opphold på én natt i desember 2017
Normal hotel not worth the price”
service not good, wifi still need log in personal phone. limited shutter bus.
Skrevet 23 desember 2017
Dear Lay, Warm greetings from MGM MACAU! Thank you very much for your recent stay with us. We regret to hear that our service did not meet your expectations and live up to our own high standards. We appreciate you taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
5,6
Jephonie fra Filippinene
Par
Grand deluxe, havutsikt
Opphold på én natt i desember 2017
Incompetent Staff”
The room was beautiful. We stayed at an Ocean View corner room and it was breathtaking. Here are my gripes about this hotel - I asked for band-aids from the front desk. The staff on-duty could barely speak English, needless to say, it never arrived. However, this was the deal-breaker for me. During check-out, I asked the receptionist whether he could tell the driver of the free shuttle bus to drop us off the Macau Tower. We had lunch reservations there and the hotel shuttle buses to Cotai pass there all the time. He did not make any effort and just told me that they have no terminals in Macau Tower. This 5-star hotel has the worst customer service I've ever experienced. I will not come back here again.
Skrevet 23 desember 2017
Warm greetings from MGM MACAU! Thank you for taking the time to share your valuable feedback with us. We are delighted that we were able to impress you with our hotel room design as well as the great view. However, we regretted to hear that our service did not meet your expectations and live up to our own high standards. Please know that we greatly appreciate your valuable feedback as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Best regards Casey Cheah Guest Experience Manager
Show more
MGM Macau
8,8
Tee fra Malaysia
Par
Grand rom
Opphold på én natt i desember 2016
Glimrende”
Hands down one of the most beautiful places my husband and I have stayed at. Very classy rooms.
Skrevet 07 desember 2017
Dear Tee, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. We appreciate your kind comments and very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Show more
MGM Macau
8,8
Shi fra Singapore
Reiste alene
Grand rom
Opphold på én natt i august 2017
Excellent service ”
Attentive friendly and helpful staff
Skrevet 27 august 2017
8,4
Ja fra Sør-Korea
Gruppe
Grand deluxe suite, 2 soverom
Opphold på 2 netter i august 2017
Glimrende”
we stayed at the two bedroom suite, the view was amazing, the room (esp the bathroom) was fantastic, close to michelin restaurants + old city, breakfast satisfacotry and i personally liked it that this hotel was more quiet than the ones in cotai. the only downside was the service/staff- the doormen did not once open or hold the doors (i mean what is up with that? not to mention how heavy the doors were) and even through the vip desk, checkin process took forever (sans any welcome drink or whatsoever) of course most staff were very helpful and nice but its those little things that really make the difference you know? overall, i recommend this hotel but they could work on their service a little
Skrevet 15 august 2017
8,8
Wookyu fra Sør-Korea
Familie med eldre barn
Grand deluxe suite, 2 soverom
Opphold på én natt i juli 2017
Glimrende”
Everything is perfect. But shuttle service position is a little bit inconveniece. And when I go out to smoke outside with my personal slippers, vip hotel gate person look at me very weird. Without that, everything is perfect. If I go to Macau again, I will go there.
Skrevet 07 august 2017
8,0
Solip fra Sør-Korea
Par
Grand rom
Opphold på én natt i juli 2017
My diposit is not canceled now”
The special gift is icecream coupon And free spa is enterance the swimpool Bad explain
Skrevet 31 juli 2017
10,0
franco fra Brasil
Par
Grand rom
Opphold på 3 netter i juli 2017
great experience”
awesome place and the best staff experience i ever had. Highly recommended
Skrevet 30 juli 2017
6,0
Martin fra Filippinene
Familie med eldre barn
Grand deluxe, havutsikt
Opphold på én natt i juli 2017
Not what I expected”
The staff can be more helpful
Skrevet 26 juli 2017
8,4
Martono fra Indonesia
Par
Grand deluxe, havutsikt
Opphold på én natt i mars 2017
5 star hotel”
Very luxurious hotel
Skrevet 20 juni 2017
3,6
Ngai fra Kina
Par
Grand deluxe, havutsikt
Opphold på én natt i april 2017
Tilfredsstillende”
The room is available after 4:00pm. It is ridiculous.
Skrevet 22 april 2017
9,6
Lai fra Malaysia
Familie med små barn
Grand studio
Opphold på 2 netter i desember 2016
Great hotel in Macau”
A great hotel for holiday in Macau.
Skrevet 15 april 2017
10,0
Ka fra Kina
Familie med små barn
Grand studio
Opphold på 2 netter i oktober 2016
Good!”
nil
Skrevet 20 januar 2017
10,0
MK fra Hongkong
Gruppe
Grand rom
Opphold på én natt i august 2016
customer service is great, room is spacious”
customer service is great, room is spacious
Skrevet 09 januar 2017
12345
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