Novotel Phu Quoc Resort
Novotel Phu Quoc Resort er et populært tillegg til Phu Quoc Island og smart valg for reisende. Enten du er på forretningsreise eller fritidsreise får du mest mulig ut av reisen din med et opphold på Novotel Phu Quoc Resort.
Novotel Phu Quoc Resort tilbyr flere fasiliteter på stedet for å tilfredsstille de mest kresne gjestene. Hold kontakten enkelt med gratis trådløst internett på hotell. Hvis du trenger transport fra eller til flyplassen kan hotell organisere det før du sjekker inn. Dine eventyr i Phu Quoc Island kan planlegges med bilutleie, drosje og shuttle-tjenestene som er tilgjengelige.
Parkering er gratis for gjester hvis du ankommer med bil. Hotell tilbyr resepsjonstjenester som conciergetjeneste, ekspress-innsjekking eller ekspress-utsjekking, safe og bagasjeoppbevaring for gjestenes bekvemmelighet. Skal du være her lenge, eller trenger du bare rene klær? vaskeritjeneste og rengjøringstjenester som tilbys på hotell holder favoritantrekkene dine rene og tilgjengelige. For late dager og kvelder gjør fasiliteter på rommet som daglig rengjøring, romservice og romservice hele døgnet at du får mest mulig ut av rommet ditt.
Har du glemt å pakke ned noe? Alle dine behov i siste liten finner du på matvarebutikker, noe som sparer deg for både tid og bekymring. Røyking er kun begrenset til utpekte områder, for gjesters og de ansattes helse og velvære.
Nyt tjenestene som tilbys på Novotel Phu Quoc Resort fra ditt gjesterom. Noen av rommene på hotell er utstyrt med sengetøytjeneste, klimaanlegg og mørkleggingsgardiner for din bekvemmelighet. Noen rom ved Novotel Phu Quoc Resort inkluderer balkong eller terrasse og adskilt stue som en del av deres designoppsett. Underholdning på rommet som TV og kabel-TV er tilgjengelig i noen utvalgte rom.
Hotell tilbyr også kaffe- eller temaskin, pulverkaffe, teposer, minibar, kjøleskap og flaskevann på noen av rommene når du trenger det. Du kan alltid holde deg fresh og ren med håndklær, toalettsaker, badekåper og en hårføner på noen gjestebad.
Måltider og ting du kan gjøre
Hver morgen kan du starte dagen med en nydelig frokost på stedet som tilbys på Novotel Phu Quoc Resort. Ikke start feriedagene dine uten morgenkaffen din, som er tilgjengelig hver morgen i kaféen. Hvis du ikke har lyst til å gå ut for å spise kan du alltid velge alternativene for måltider på rommet på hotell. En minneverdig kveld med dine reisekamerater kan du ha uten å måtte gå langt, på hotell sin bar.
Gjester som foretrekker å tilberede sine egne måltider vil elske stedets grillmuligheter som er tilgjengelig her.
Novotel Phu Quoc Resort tilbyr unike rekreasjonsmuligheter for alle gjester. Ikke glem å dra nytte av din tilgang til den private stranden ved hotell. Bli varm på slutten av dagen med et besøk til massasje, badestamp, badstue, damprom, frisør og spa. Ikke glem å besøke bassenget ved hotell en gang eller to.
Hopp over kleskoden og gå for en avslappet drink eller øl i bassengbaren ved hotell. Forbrenn de der feriekaloriene med et kjapt besøk til treningsfasilitetene ved hotell. Slå deg løs med vannaktiviteter med familien som ikke-motorisert vannsport. Du trenger ikke dra langt for litt vannsport, med leie av vannsportutstyr som tilbys.
Kos deg på kveldene med de andre gjestene med hotell sin tennisbane og bordtennis. Ha det gøy med venner eller familie, eller møt nye mennesker ved spillerom og bibliotek. Få tak i litt varer i siste liten eller lokale suvenirer til deg selv eller dine nære og kjære der hjemme uten å måtte gå noe sted, på Butikker som er tilgjengelig på stedet.
Rundt eiendommen
Sørg for å besøke noen av byens populære severdigheter under ditt opphold i Phu Quoc Island. Din reise gjennom Phu Quoc Island kan fullføres med et kort handlestopp på Duong Dong Market som ligger 9,9 km unna.
Good hotel for those wanting an affordable resort style accommodation”
Pros: -good facilities like tennis court, 2 swimming pools, gym, bicycles to use. -location is close to the airport. -good breakfast buffet options and helped explain which foods were okay for my intolerances. -balcony from the room and there's a drying rack there too. -comfortable bed and pillow. -hairdryer provided -they have a daybed in the room. -free scheduled airport shuttle. -staff are nice and friendly. shoutout to the front desk staff. Cons: -Wifi was okay but mobile speed tested at 11.9 mpbs download and 4.62 mpbs upload. 4g was faster. -the beach water quality was not the greatest on the island. There's this murkiness to the water where you can't see all the way to your feet, there's some bits in the water which is hard to explain but still can swim. -the area is like a tourist town, all the big resorts are along here and it's a bit of a drive to the main town. The restaurants around the area are very average i found. the local restaurants are more authentic are tastier, found a great place north of the main town. -shower was leaking but it wasn't too bad, the water still fell down alright. Just a maintenance issue. -one of the staff at the Food Exchange Restaurant was sick and coughing and he was serving food without a mask. -there's only one lift on each side. -the toilet was not cleaned properly upon entering the room, there was a brown spot on the lid but after it was cleaned it was fine.
Xin chao Stefanos We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phu Quoc Resort
It’s Ok but That’s it”
We stayed here for the location since we have an early morning flight to catch on our departure, 10-12 minutes to the airport. They have complimentary SCHEDULED Airport pick up amd drop off services. Room are good standard size and Breakfast is Ok, just lacking in hot food choices. What we enjoy in the hotel is the Pool, but did not enjoy the beach as there is something biting you when you get in the water which we did not experienced when we stayed on the Northern side of Phu quoc few days earlier , the water there is clear and clean compare to the south side. Walking distance from the hotel is a small night market where you can get seafood, prices are around 20 percent higher than the main Phu Quoc night market downtown. What disappoint me is when I checked out, I got charged on the mini bar, it’s ok to be charge when you purposely consume it. But ! When I checked in, the front desk hand me a Welcome Letter asking me to read the several QR codes, one of the QR code there, is for a certain package that comes with a price tag that was not specified on the QR code and it comes with free mini bar. Upon reading it, I thought I got a free mini bar just like some hotels that I have stayed offers. The only thing that the front desk can do is to crossed out that QR code, inform me I am not part of the package or inform us if we want to purchased that package. Maybe the hotel is purposely doing it to increase revenue. So Buyers BEWARE!
Xin chao Carrier Thank you for taking the time to tell us about your experience at the Novotel Phu Quoc Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Phu Quoc Resort
Feel of 90% perfection ”
Great stay at Novotel. Only tip is to avoid the extra fee for the transportation from the airport to the hotel. It is easier to just take a Grab when you land. I booked this transportation via Agoda and didn't use them. I imagined a private car would wait for us, but it was a shuttle that has only a few departure per day. At my arrival I would have to wait 1 hour to get it... I wish I had these details beforehand. It is a pity. That detail altered the experience so early. It is not dramatic though. But it could be easily prevented to get a smooth arrival. Beside that, Novotel do things great. The room is super cosy and clean. The staff friendly, the breakfast has plenty of quality choices. I really appreciate it was included in the price. The swimming pool is dreamy, and we loved the giant hammoc. Oh, an other detail we felt down, the Combo Fries at the swimming pool bar is so disapointing. It felt like fast food (definitely not up to Novotel standard). You know when the ad shows a perfect picture and the plate is poor. The beautiful rings of calamari (on the poster) ended like 2 tiny fried pieces that does not equivalent a quarter of 1 calamari. :/. The fried was too thick and oily too. However, their cocktail were tasty. All went good except for these 2 details that should be easy to rectify. Thank you Novotel for welcoming us. We had a great time!
Xin chao Choutac, We would like to thank you for your comments regarding your stay at Novotel Phu Quoc Resort. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue about pick up and Hot Combo to improve service future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort
Thank You!”
My family visited Novotel Phu Quoc Resort for four days and three nights to celebrate a family event. Upon check-in, the Front Desk receptionist greeted us with a warm welcome and a big smile. On the first night, two staff came to our room to celebrate the event with us; they brought some balloons, a yummy cake, cute donuts and a present for my son. Two more staff wearing the national traditional dress ao dai came to our room and welcomed us once again. My son was soooooo happy and excited that he could not fall asleep that night. Rooms were in wonderful condition, the swimming pool was clean, the beach view from our room and from the swimming pool was spectacular, and the breakfast especially Vietnamese rice noodles tasted great. During our stay, Lisa, Guest Relations Manager, helped us arrange our schedule, book tickets and taxis, and often texted to see if we needed anything and were having a great time. She helped us from the bottom of her heart as if we were her family. She even came to work(even though it was her day off!!) on the last day of our stay to help us check out and say good-bye and checked if we arrived at home safe and sound. I was greatly touched when she gave me a hand-made card for my son. She and Nhu had made the card themselves; they wrote a short message and drew a cute dragon which symbolized my son who had been born in the dragon year. Not only Lisa but also all the other staff including the F&B, Front Desk, Concierge, Housekeeping team members greeted us heartfully. Their prompt and excellent service made us feel comfortable and as if we were at home; they made us feel special and highly welcomed. We travel quite often but out of all the trips we have gone, we had the most memorable stay in Novotel Phu Quoc Resort this time. We will never forget the kind staff, great facilities and the beautiful sunset. We will DEFINITELY visit this hotel again in the near future. Thank you once again!
Dear Mrs. Hong, We very much appreciate that you take time to share your experience during your stay. Thank you so much for giving us a wonderful review. Your kind words to our Heartists (Ms. Nhu - Kid Club and for whole staff in Front Office, F&B and Housekeeping) is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. And this time with your whole family. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort
Highly recommended beach resort ”
Not bad for a family stay with clean beach and decent pool. Breakfast was good but can be crowded at the peak hours. Right opposite night market with lots of food n massage options.
Xin chao Fui, We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phu Quoc Resort Management