Oliving Serviced Residence
Oliving Serviced Residence
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8,4
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Oliving Serviced Residence

Glimrende beliggenhet
Bo i hjertet av Hanoi - Det som er i nærheten
Har du spørsmål til Oliving Serviced Residence?
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Basert på 73 omtalerSe hva gjestene har skrevet
7,8
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Suite Kitchen (Kitchen Suite)
Suite Kitchen (Kitchen Suite)
...
  • Utsikt: Gårdsplassen
  • 45 m²/484 ft²
  • 1 king bed
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Takrom (Rooftop Room)
Takrom (Rooftop Room)
...
  • Utsikt: Hagen
  • 50 m²/538 ft²
  • 1 king bed
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Kvadrupel (Quadruple)
Kvadrupel (Quadruple)
...
  • Utsikt: Gårdsplassen
  • 30 m²/323 ft²
  • 2 queen beds
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Leilighet 1 soverom (One-Bedroom Apartment)
Leilighet 1 soverom (One-Bedroom Apartment)
...
  • 45 m²/484 ft²
  • Dusj
  • 1 super king bed
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Deluxe queen rom 2 queen beds (Deluxe Queen Room with Two Queen Beds)
Deluxe queen rom 2 queen beds (Deluxe Queen Room with Two Queen Beds)
...
  • 30 m²/323 ft²
  • Dusj
  • 2 king beds
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Juniorsuite med hageutsikt (Junior Suite with Garden View)
Juniorsuite med hageutsikt (Junior Suite with Garden View)
...
  • 26 m²/280 ft²
  • Dusj
  • 1 super king bed
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Family, 2 soverom (Two Bedroom Family)
Family, 2 soverom (Two Bedroom Family)
...
  • Utsikt: Gårdsplassen
  • 45 m²/484 ft²
  • 1 king bed
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Rom med balkong og king-size-seng (Balcony Room with King Bed)
Rom med balkong og king-size-seng (Balcony Room with King Bed)
...
  • Utsikt: Gaten
  • 32 m²/344 ft²
  • 1 king bed
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Deluxe dobbeltrom med balkong (Deluxe Double Room with Balcony)
Deluxe dobbeltrom med balkong (Deluxe Double Room with Balcony)
...
  • 32 m²/344 ft²
  • Dusj
  • 1 super king bed
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Deluxe familiesuite (Deluxe Family Suite)
Deluxe familiesuite (Deluxe Family Suite)
...
  • 45 m²/484 ft²
  • Dusj og badekar
  • 2 super king beds
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Verifiserte kundevurderinger

Vurderinger fra Agoda (73)Vurderinger fra Booking.com (64)
Renslighet7,7
Fasiliteter6,9
Beliggenhet8,4
Service8,0
Valuta for pengene7,9
Skrevet av verifiserte gjester fra Agoda
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Romtype
Rom med balkong og king-size-seng
Takrom
Suite Kitchen
Family, 2 soverom
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Viser 47 verifiserte gjestekommentarer
123
5,6
Lloyd fra Papua Ny-Guinea
Reiste alene
Takrom
Opphold på én natt i august 2018
Need to improve housekeeping”
Great location, friendly stuff but their house keeping was poor. Room smelled horrible.
Skrevet 28 august 2018
6,0
Lloyd fra Papua Ny-Guinea
Reiste alene
Rom med balkong og king-size-seng
Opphold på én natt i august 2018
Not Good”
The rooms smell stuffy
Skrevet 17 august 2018
5,2
Katelyn
Reiste alene
Takrom
Opphold på 3 netter i august 2018
Good location but inconvenient!”
Rooftop room is clean inside but unclean outside. The entrance is small and very inconvenient. There is a bar in the ground floor plays music so loud late at night. It’s really not suitable for the family with children.
Skrevet 09 august 2018
2,8
Pe fra Myanmar
Reiste alene
Takrom
Opphold på én natt i juni 2018
Terrible Choice of Accommodation”
The place is really noisy as there is a club downstairs and you can hear the music blasting the whole night. There is no lobby like a proper hotel/apartment. You go into a hair salon and ask the people from the hair salon for check-in. We reached there around 4 pm but there is no one to help us check in, so we had to wait for about 30 minutes. The rooms are at the back, so we have to walk through the hair salon and hair washing stations and use the door at the back. It gets embarrassing as other people are watching at us. Check-out was horrible. I informed the night before that I have an early morning flight and need to check-out very early in the morning. BUT there is no one to help me with the check-out. The front door was locked and the night watch guy brought me through the back door through a storage room, a fire escape staircase and through the back alley. Oh, the bath towels they provide are from the hair salon, so don't mind if there are holes in your towels.
Skrevet 18 juni 2018
Dear valued customer, Its very sad that you feel bad about us and i want to send you my apologize if you feel uncomfortable staying here. All the noise potential at room have been said very clearly at Agoda and Booking.com main page so when you stay with us it means that you already agreed with the noise here. Property located at one of the most crowed street and area in HaNoi so even our sound proof window can not protect our guest 100%. But we will improve our check in and out service as you suggestion. Bath towels from room is white and from hair salon is brown one so please do not mistake it .
Svarte 20 juni 2018
Oliving Serviced Residence
9,2
Ypperlig
Jonathan fra USA
Reiste alene
Juniorsuite med hageutsikt
Opphold på 4 netter i juni 2018
Good Experience”
If you intend on sleeping before midnight, this place is not for you. However, I usually go to sleep just after midnight, so there were no worries about the noise from the club downstairs. The staff are all quite friendly and accommodating with good English. The weekends are insanely busy because of the location in the middle of the backpacker area, so make sure you want to be among the bustle before booking :) Clean place, beautiful garden patio. Enjoyed my time here.
Skrevet 11 juni 2018
6,8
Hyggelig
Kar fra Singapore
Gruppe
Takrom
Opphold på 3 netter i mai 2018
Hyggelig”
The hotel is located on top of a nightclub. I do not have problem sleeping with loud music as I'm used to sleeping with TV or music on.
Skrevet 04 juni 2018
9,6
Ypperlig
VIET fra Vietnam
Reiste alene
Suite Kitchen
Opphold på én natt i mai 2018
Great apartment”
Everything is ok, the music downstair was lil loud and the kitchen wall need more painting
Skrevet 30 mai 2018
10,0
Ypperlig
Ellie fra Storbritannia
Par
Takrom
Opphold på 3 netter i mai 2018
Ypperlig”
We booked the garden view apartment and the few extra pounds definitely made it worth It! It was secluded and out of the way which was lovely. We were a bit confused as to where to check in at first, but a man directed us up a spiral staircase into a cafe/hairdressers which shares the lobby with oliving. The staff were nice and sorted laundry out for us whilst there. couldn't fault anything about this place! would recommend and stay again
Skrevet 14 mai 2018
3,6
Dung fra Vietnam
Familie med små barn
Deluxe queen rom 2 queen beds
Opphold på én natt i april 2018
Not value for money”
This location shares with some unsuitable services, including a tatoo shop, a night club which is horrible during the night. It is not recomended for family with children.
Skrevet 01 mai 2018
Dear valued guest, My apologize if you feel uncomfortable staying here at Oliving. Property did restricted children age when guest book our room and we do not have family suggested at all. All image and review clearly said about we got a huge nightclub at the first floor. Kind regards,
Svarte 01 mai 2018
Oliving Serviced Residence
8,0
Glimrende
catherine fra Vietnam
Reiste alene
Takrom
Opphold på én natt i april 2018
Nicely designed place but with anEDB night Club just beneath; no sleep ”
The place is beautifully designed and spacious with a great private roof terrace. The staff is super friendly and helpful. Unfortunately there is a EDB night club just beneath the rooms, therefore I couldn’t sleep until 1 o’clock in the morning. As I planned a trip for the next day I had to get up at 5 am, this was kind of bummer. I had ear plugs in but could still hear and feel the music.
Skrevet 14 april 2018
8,4
Glimrende
Chester fra Singapore
Par
Rom med balkong og king-size-seng
Opphold på én natt i april 2018
Wonderful room, nicest interior but sound can still be heard from the club at level 1”
beautiful room, nice bed, and the biggest shower! And you can have your own old quarter balcony but the sound from the club will only end around 12am onwards, however the steps up to the room is quite a pain, specially if you have older people and many heavy luggages
Skrevet 13 april 2018
7,6
Veldig bra
Jodie fra Australia
Familie med små barn
Family, 2 soverom
Opphold på 3 netter i april 2018
Poor customer service.”
This hotel has so many good things going for it. The location is fantastic. The facilities are great. We were booked to stay for a week and checked out after three nights as the customer service is terrible. Every morning they asked us if we were checking out today even though we had confirmed twice we were staying for the week. I have never felt more unwelcome in a hotel before. No greeting, hello or smiles. Sidenote: This accommodation is above a nightclub but the room we were in had double glazed windows so this was not an issue. The club finishes up between 12-2 am. Has a tattoo parlour and hairdressing studio attached.
Skrevet 10 april 2018
Dear my valued guest, My apologize for all the inconvenience that you mentioned in this review. As an owner here, i have double checked my staff and there will have punishment for the one who asked you for checking out. The friendly and warm atmosphere is what i am always proud of and this is this situation is a lesson for me to train my staff more properly. For next time if you still choose to visit Oliving, my guaranteed that this situation will never happen again. Kind regards,
Svarte 11 april 2018
Oliving Serviced Residence
7,2
Meget bra
Louis fra Taiwan
Reiste alene
Takrom
Opphold på 4 netter i april 2018
Unusual with some rude staff”
Unusual set up being a hair salon cum tattoo parlor cum cafe cum nightclub cum sidelining as a guest house. Be prepared, this is not a restful retreat after a hectic day in the city: loud music until 1am and construction noise from a next door building starting at 7am. The place has loads of potential and the building itself is fascinating if you can get used to making your way through a busy hair salon each time you enter and exit the building. Staff: most were polite and informative except for the female desk clerk who accosted me twice over the length of my stay. I booked an extra night through Agoda and explained it when I checked in. The female member twice ran after me shouting , when all she had to do was check the system. On checking out,the same member of staff rudely refused to look after my luggage. Leaving luggage is a basic service to be expected after a 5 night stay.
Skrevet 06 april 2018
Dear Mr. Louis, My apologize for all the inconvenience that you mentioned in this review. Me, as an owner, directly greeted you when you check in and helped you will all your check in steps. My trainee ( The female staff ), she work from 8 until 5 PM, took care of you for the rest of your stay. Once again i want to apologize for all the misbehavior due to the lack of experience that you have to go through when staying here. She still under testing time so mistake may happen like this. I hope that in your next trip to Ha Noi, you will still choose to stay here and at that time, i will have a new trained staff to greet you with the most friendly and welcome atmosphere you can get. Kind regards,
Svarte 11 april 2018
Oliving Serviced Residence
7,2
Meget bra
Jeremy fra Malaysia
Forretningsreisende
Takrom
Opphold på 3 netter i februar 2018
Good value and location but could be improved”
Stayed 4d3n. Good location smack middle of the Old Quarter. Took the roof top room and it was spacious and the bed was really comfortable. Unfortunately they had an issue with cleaners and therefore it was not as clean/no housekeeping at all (or free water nor toiletries supplied) for the duration of the stay. Water pressure was also weak but hot water was available. Entrance was through the club on the ground floor of the salon on the first floor. Confusing since there was no lobby or reception (the salon was/used to be the reception which i only found out on the 2nd day). Once got that settled, the desk manager was extremely polite and spoke excellent english. Having known about the housekeeping screwup, he apologized profusely and only charged for 2 nights of the 3. Loud EDM music from the club below until about 1am but was not really bothered. Would stay again if around the area. Good walking distance to Dong Xuan mkt and Hoan Kiem. Plenty of good food nearby.
Skrevet 01 mars 2018
10,0
Ypperlig
Stanley fra Storbritannia
Reiste alene
Takrom
Opphold på én natt i januar 2018
staff great enjoyable peaceful stay”
The staff here was very polite very attentive to my every need and when I couldn't get a taxi they sorted me out the hotel taxi at a very reasonable price cheaper than local taxi to airport Would definitely stay here again with no hesitating five stars all round good value for money
Skrevet 13 januar 2018
6,4
Hyggelig
Duong fra Vietnam
Reiste alene
Takrom
Opphold på 3 netter i november 2017
Err it's a 50/50 for this 1”
Bath room is not there yet. 1, bathroom mirror at tummy level. 2, bathroom door can't be reopened from inside. 3, towels either got yellow dots or ripped with holes. 4, bed sheets feel dusty. 5, it takes great effort to get to the room. 6, nobody seems to man lobby phone. 7, staff seems unwilling to deliver things to the room. 8, constructions inside outside around the venue. 9, only the garden view room is worth it. Up side. 1, Beautiful balcony space perfect for a private after party, smoking or chill, ect.. 2, staffs are nice
Skrevet 20 november 2017
10,0
Ypperlig
Jade fra Australia
Familie med små barn
Family, 2 soverom
Opphold på 3 netter i september 2017
Ypperlig”
Staff were very accommodating and helpful
Skrevet 18 oktober 2017
10,0
Ypperlig
Kristen fra Canada
Gruppe
Takrom
Opphold på 2 netter i januar 2017
Fun (Loud) Experience”
We booked the Rooftop Terrace Room which was fantastic. We felt like it was a secret hideaway in downtown busy Hanoi. The room was clean and swept and the front desk staff were fantastic. We asked if we could book a trip to Halong Bay 15 minutes before it left in the morning, and we managed to get in without any issues (thanks again!!). The little restaurant attached was perfect - food was great and we ordered Vietnamese coffees and fresh fruit juices each morning. The only negative would be that the residence is situated directly over a bar/club that plays loud bass EDM music until early in the morning. (We had brought earplugs though and after long days of exploring, it was easy to tune it out).
Skrevet 30 august 2017
2,0
Sonam fra Hongkong
Par
Suite Kitchen
Opphold på 2 netter i januar 2017
Cancelled booking during New Year Eve, room smelly, it was an accident in our room”
Very disappointed, they canceled our booking 3 days before our arrival, even sent us email instead but we were in remote are in Vietnam and network not work so well, so we only know the booking was cancelled when we reached to the hotel, and the other thing is we were supposed check in new year eve, it's difficult for us to reserve the new one. The next day we stayed there but the room not cleaned and smelly, oh...yea, it was an accident in the room, the door of wardrobe dropped from above, lucky us still alive.
Skrevet 10 juli 2017
Dear Sonam, We sincerely apologize for this mistake during New Year Eve, but we dont know why until July this year that we now got your review. It was an unfortunate time for both the hotel and the guest and we are very sorry for all the things that you had during your vacation. But the canceled booking was both the hotel and agoda issue and agoda sent you an email very early to notice you about that and a solution with 2 night stay no fee and you can have 2 room was made. I hope that this explained clearly about your stay but we still deeply apologize for all the things that made to this.
Svarte 10 juli 2017
Oliving Serviced Residence
7,2
Meget bra
Stephanie fra USA
Par
Takrom
Opphold på én natt i april 2017
Going outside of my comfort zone”
I have traveled several times to ha noi for work. And about 4 times for leisure purpose. I normally stay in known hotel chains. But this time i wanted to try something new with my husband. Something that fit a 100$ budget a night. I found Oliving hotel on agoda with reviews that made me feel comfortable to give it a try but still left me skeptical about the place. This is what made me want to try it. To see what it was really like. Pros: Action packed at night with bars and places to eat Near a mini mart Fit our budget Aircon was cold Shower had hot water Bed was better than i had expected Staff was very friendly and accommodating. Cons: On top of a bar so it will be noisy until about 12:30am/1:00am Cant really advice this for people with kids Inform the staff if youre checking out early cause there isnt anyone at the front desk at 6:00am Over all, its worth what i paid for being that it was less than 100$ a night.
Skrevet 07 mai 2017
123
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