Det er stor etterspørsel etter eiendommen!
18 reisende har bestilt i dag.
Nylig renovert
Patong Bay Hill Resort
79 Hasibpee Road, Patong, Kathu, Phuket, Patong, Phuket, Thailand, 83150 - PÅ KARTET
I tillegg til standarden SHA Plus får alle gjester gratis Wi-Fi på alle rom og gratis parkering hvis de kommer med bil. Denne eiendommen har en praktisk beliggenhet i Patong-delen av Phuket, som er i nærheten av attraksjoner og interessante spisesteder. Sørg for å sette av litt tid til å besøke Bangla Road så vel som Patong Beach i nærheten. Denne 5-stjerners eiendommen har restaurant for å gjøre oppholdet ditt mer luksuriøst og minneverdig.
Høydepunkter
SHA Plus-sertifisert
Mer enn 70% av ansatte på SHA-sertifiserte etableringer er vaksinert.
Fasiliteter
Døgnåpen resepsjon
Flyplasstransfer
Parkeringsplass
Transport
Utendørs svømmebasseng
Spa
Gratis trådløst Internett på alle rom
Bagasjeoppbevaring
Disappointing Experience at Patong Bay Hill Resort”
I recently stayed at Patong Bay Hill Resort, which is listed as a 5-star property on Agoda, but Google indicates it's a 4-star. Based on my experience, I would agree more with Google. Room Cleanliness: The rooms were not well-cleaned. Housekeeping seemed to do the bare minimum, which was quite disappointing for a resort of this supposed caliber. Breakfast: The breakfast is served outdoors, and there were a lot of flies around, which made the experience quite unpleasant. Additionally, the breakfast buffet selection was far from what one would expect at a 5-star resort. Service: The service was very slow. When I requested a bowl, it took up to 50 minutes to arrive, and this was only after making several calls to room service. Room Features: I had a bedroom suite with pool access. The pool itself was nice, but after looking closely at the edges, it didn't feel very clean. The TV in the room was quite old, although it did have a good selection of channels, which was a plus. Overall: Overall, my stay at Patong Bay Hill Resort was disappointing. The resort did not live up to its 5-star rating on Agoda, and I would not recommend it to those expecting a luxurious stay.
Dear Kim, Greeting from Patong Bay Hill Resort & Spa! Thank you very much for your review of your recent stay at our hotel. Your constructive feedback regarding cleanliness, breakfast and room service that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for each and every guest. Be assured that your comments were taken to heart and I have looked into the situation personally; corrective actions have been taken to ensure we provide the best environment possible for our next guests. Thank you again for taking the time to share your comments. Best Regards, Patong Bay Hill Team.
Amazing ”
A very nice hotel, the location is uphill from a main road you can walk down, however, it will take approximately five or so minutes to get down. The hotel does run a shuttle service to Patong Beach and the local mall. There are only these two stops the shuttle runs at 11 am, 3 pm, 6 pm and 9 pm of memory. I believe there was a 11 pm one as well and the same times, picking up back from those two locations. The shuttle service was personally amazing as Air provided that free transportation to the main points. The buffet breakfast was also grey to loads of options to choose from., the pool was amazing. They also have a pool bar and amazing deals on. For example they have ongoing deal which is which is 500 Baht per person and you get unlimited cocktails, beers for two hours. The hotel was very clean and well maintained. The customer service was amazing. Would highly recommend and would surely stay back at this hotel again
Dear Sukhpeet, Greeting from Patong Bay Hill Resort! I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team. Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at Patong Bay Hill Resort! Best Regard, Patong Bay Hill Team.
Great hotel”
Loved this hotel. We stayed in the sea view pool access room (building I) and it was very quiet and peaceful. Room was sparkling clean and spacious with great cleaning each day from staff. Shuttles run from lobby to the different buildings constantly. Ours was up a steep hill so we never heard the pool parties at night and had a beautiful view. Breakfast was quite nice, decent buffet options with an egg station. Had room service but we opted to order grab food locally to be delivered - they can only make it to the hotel entrance so you do have to go down to pick up from them. Bolt app worked better for getting rides than Grab at this location but still cheaper than taxis. Although there are taxis parked out front 24/7. Close to Patong beach- we had a great time!
Dear Beauty, Greeting from Patong Bay Hill Resort & Spa! Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard, Patong Bay Hill Resort Team!
Not for family with infants and elderly ”
Stay 2 nights. This hotel is extremely big, the biggest I have ever seen, the size of many football fields added up on the hill. Room size for pool access is perfect. However, only super small volume of shower gel and shampoo in room. Good breakfast variety. There are lots of downside in this hotel. The breakfast area is hot and stuffy. I and another table of guests asked the staff to on the fan, the staff tried and is not working, the staff just walk away without telling you what is going on or do something about it. I am staying in block H, one of the furtherest blocks from the lobby. Able to access by car but were not allowed to park near your block. Only can park at carpark near lobby. The only way is to call for in-house shuttle service. Especially when you want to go to the lobby from your block, you need to call up the shuttle car, if the car arrives in a few minutes, you are lucky! Some of the times, you have to call a few times. In 1 occasion, I waited for 30 mins and decided to call them the 3rd time. The staff told me not to worry and will inform the shuttle service driver. 30mins wasted and was pissed off totally telling me not to worry! Hotel staff needed to take some hotel hospitality courses badly. This hotel is not suitable for family with old people and kids. If your room is up hill far from the lobby, taking the shuttle car is very dangerous, is actually a mini truck where you sit behind with 2 rows of seat going up or down on steep road. Preventing your luggages from rolling and taking care of kids is challenging. Do not expect greetings with beautiful smiles by hotel staff. They greet because it is part of their work. Is only the room cleaning staff at Block H, I need to comment his politeness, felt differently from the rest.
Fantastic Stay!”
We had a fantastic stay at this property. The location was great, offering beautiful views and easy access to transportation. The facilities were top-notch, providing everything we needed for a comfortable stay. The staff were friendly and attentive, ensuring that our needs were met. The cleanliness of the property was impeccable, making us feel right at home. The amenities, including the garden, were well-maintained and added to the overall experience. We highly recommend this property for its value for money and would definitely stay here again!
Dear Aizatul, Greeting from Patong Bay Hill Resort & Spa! I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team. Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at Patong Bay Hill Resort! Best Regard, Patong Bay Hill Team.