Royal Orchid Guam Hotel
Royal Orchid Guam Hotel
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Superior - Romfasiliteter Royal Orchid Guam Hotel
Superior - Romfasiliteter
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PÅ KARTET Royal Orchid Guam Hotel
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Glimrende
Beliggenhet
8,1
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Royal Orchid Guam Hotel

Glimrende beliggenhet
Har du spørsmål til Royal Orchid Guam Hotel?
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Basert på 846 omtalerSe hva gjestene har skrevet
7,2
80% ville anbefalt denne til en venn
Valuta for pengene7,5
Avstand til bysentrum1.9 Km
Vurdering av beliggenhet8,1
Nærmeste flyplassGuam internasjonale lufthavn (GUM) - Guam
Avstand til flyplassen2,2 km
Egen restaurantJa
  • Flyplasstransfer

  • 300 m fra stranden

  • Veksling av penger

  • Gratis trådløst Internett på alle rom

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Unngå skuffelse!23 reisende ser på denne eiendommen akkurat nå. | 30 reisende har bestilt i dag.
Executive med lounge-adgang (Executive with Lounge Access)
Executive med lounge-adgang (Executive with Lounge Access)
...
  • Utsikt: Havet
  • 45 m²/484 ft²
  • 2 dobbeltsenger
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Havutsikt (Ocean View)
Havutsikt (Ocean View)
...
  • Utsikt: Havet
  • 45 m²/484 ft²
  • 2 dobbeltsenger
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Deluxe, havutsikt (Deluxe Ocean View)
Deluxe, havutsikt (Deluxe Ocean View)
...
  • Utsikt: Havet
  • 45 m²/484 ft²
  • 2 dobbeltsenger
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Cabana bassengtilgang (Cabana Pool Access)
Cabana bassengtilgang (Cabana Pool Access)
...
  • Utsikt: Svømmebassenget
  • 45 m²/484 ft²
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Delvis havutsikt (Partial Ocean View)
Delvis havutsikt (Partial Ocean View)
...
  • Utsikt: Havet (delvis)
  • 45 m²/484 ft²
  • 2 dobbeltsenger
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Superior
Superior
...
  • Utsikt: Byen
  • 38 m²/409 ft²
  • 2 dobbeltsenger
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Single rom med havutsikt (Ocean View Single)
Single rom med havutsikt (Ocean View Single)
...
  • Røykfrie gjesterom
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Superior single (Superior Single)
Superior single (Superior Single)
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  • Røykfrie gjesterom
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Superior trippelrom (Superior Triple Room)
Superior trippelrom (Superior Triple Room)
...
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Executive twin (Executive Twin)
Executive twin (Executive Twin)
...
  • Røykfrie gjesterom
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Verifiserte kundevurderinger

Vurderinger fra Agoda (846)Vurderinger fra Booking.com (279)
Type reisende
Renslighet6,5
Fasiliteter6,7
Beliggenhet8,1
Romkomfort og -kvalitet6,5
Service7,2
Valuta for pengene7,5
Skrevet av verifiserte gjester fra Agoda
Filtrer gjestkommentarer etter:
Språk
한국어
English
日本語
繁體中文 (香港)
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Romtype
Superior
Delvis havutsikt
Havutsikt
Deluxe, havutsikt
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Viser 614 verifiserte gjestekommentarer
12345
6,4
Hyggelig
mariko fra Japan
Forretningsreisende
Superior
Opphold på 2 netter i juli 2018
バスルームが快適”
施設は古いですがバスルームが広く快適でゆっくりできます。TVもNHK総合が見られます。 GPOやMicronesia Mallへも無料のshuttle Bus乗り場も近くてとても便利です。 K Martまでは歩いて10分ぐらいShopping目的なら一番いいHotelでしょうか。 バスタブの水が出なかったのですが日本人のconciergeの方がすぐに修理を手配くださいました。 フロント、ベルの方々もとっても感じがよく気持ちの良い滞在(いつも)でした。 次もよろしくお願いいたします。
Skrevet 21 juli 2018
10,0
Ypperlig
Francisco fra Filippinene
Familie med små barn
Superior
Opphold på 3 netter i september 2017
NICE LOCATION”
Very good location if you love the white sand beaches. It is just across the beach park. Below the hotel are restaurants and convenience store. And the value for staying at the hotel is good.
Skrevet 18 mai 2018
6,4
Hyggelig
Cha fra Filippinene
Familie med eldre barn
Superior
Opphold på 3 netter i april 2018
Depends on what you want”
We got a really big room, if you need one then this is a good deal. But if you are the type who is very particular in cleanliness, then this hotel is not for you. Sure it is good value for money but best if you bring your own towels and blankets. Everything is old in this hotel.
Skrevet 07 mai 2018
Hafa Adai Ms. Cha from Philippines, Thank you for taking the time out of your day to review to our Hotel, we’re very much appreciated of your comment; as you mentioned that cleanliness, well our housekeeping does cleaned… perhaps your door has a “DND sign” once our housekeeping sees DND sign they will not knock in your door in order our hotel rules , therefore they’ll leave any note through your door to re-schedule the service, however the Towel we do change daily, as I mentioned that they’ll leave a note meaning either you call to the front desk to do your request. Truly we’re sorry for any inconvenient that we may have caused you. And I hope someday that if you give us a chance to change your mind it would be honor to seeing you back to our hotel. With all the Best, Mona Sales & Marketing
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Royal Orchid Guam Hotel
8,8
Glimrende
Madonna fra Filippinene
Familie med små barn
Superior
Opphold på 4 netter i april 2018
Glimrende”
We enjoyed our stay. The staff were great and so helpful. Although some facilities are old they are however functional, and i think that is more impt. The rooms are spacious. Would definitely go back.
Skrevet 05 mai 2018
3,6
Rachel fra Mikronesiaføderasjonen
Par
Superior
Opphold på 4 netter i april 2018
sewer backing up ”
I need my money back. Made my trip a living hell!
Skrevet 01 mai 2018
Hafa Adai Ms. Rachel, At first thank you for taking the time to review to our hotel, however your word inputting to our hotel review is very much appreciated, I hope that you found comfort and gratification into your desire. Mona Sales & Marketing
Svarte 04 mai 2018
Royal Orchid Guam Hotel
7,2
Meget bra
glady fra Filippinene
Familie med eldre barn
Superior
Opphold på 5 netter i april 2018
Vacation”
Location is very near bus stop, free shuttle to GPO and duty free shop. 5 minutes walk to K mart and 10 minutes walk to Matapang or Ypao beach. Hotel cleanliness is above average. Room air conditioning is very good. Some rooms are under renovation. Our request for higher floor and adjacent rooms is granted. Also up grade our room to ocean view. We had a very pleasant stay. Valve for money
Skrevet 27 april 2018
5,6
JaeKwang fra USA
Reiste alene
Superior
Opphold på 5 netter i april 2018
That hotel needs renovation ”
Location is not bad but facilities is old and bad condition
Skrevet 19 april 2018
6,8
Hyggelig
MIKA fra Japan
Gruppe
Delvis havutsikt
Opphold på 2 netter i april 2018
Location is good”
I did not expect from the beginning, so it was more comfortable than I thought. The room was large and clean. It is regrettable that hot water did not come out of the shower. The staff corresponded immediately, I am glad that they were kind and polite.
Skrevet 11 april 2018
Hafa Adai Ms. Mika, Thank you for taking time out of your day to review to our hotel, our hotel was a baffled such a barrier term used in the review… to consider not believing what you read, we’re very much appreciated of your thought. However the hotel is high occupancy sometimes it’s take a while to run the hot water. I do apologize for that… and we will continue to strive for greatest authentic possible to our guest. We’re very much pleased that you found gratification during your stay. And we hoped that we’ll see you again. All the Best Mona Sales & Marketing
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Royal Orchid Guam Hotel
6,4
Hyggelig
KO fra Hongkong
Reiste alene
Delvis havutsikt
Opphold på 2 netter i april 2018
good location”
hotel location is good and convenience, just the hotel is too old and no recreation facilities as tiny swimming pool etc..
Skrevet 10 april 2018
3,2
ariane fra Filippinene
Familie med små barn
Superior
Opphold på 4 netter i mars 2018
hotel in very bad shape needs renovation”
the faucets in the tub is not working. the outlets were cracked. the ceiling has leaks
Skrevet 04 april 2018
4,0
Hayley fra USA
Forretningsreisende
Delvis havutsikt
Opphold på 10 netter i mars 2018
Tilfredsstillende”
After 10 days, I was extremely excited to check out of this hotel and move down the street to another hotel. On the surface, the hotel looks fine. However, there is a serious humidity issue inside the hotel, which causes a terrible smell in the hallway, and mold EVERYWHERE. There was mold in several places of the bathroom, as well as in the bathtub and sink stopper. The room was so humid that the bed and my clothes were always damp. Housekeeping has a system that you can request new linens, or just to have your bed made, and my linens we're not replaced once even though I requested it. I know this because there was a stain on the comforter that was there after housekeeping came each time. On my last day, I was horrified to find mold on the comforter. This made me EXTREMELY glad to be leaving. The room patio was not private at all, and can be accessed by anyone on the 7th floor. Not secure at all. Agoda, this place should be shut down and not be on your booking list. It is disgusting. The one redeeming quality was the USO.
Skrevet 25 mars 2018
Hafa Adai Ms. Hayley, Thank you for taking the time out of your day to review to our hotel, at first thank you for bringing this issue to our attention, when I read your comment my heart was shuck…truly Ms. Hayley I deeply apologize for the inconvenience that we may have caused you. I assure you I will definitely discuss or forward this matter to housekeeping & engineering manager. Repeatedly truly I am sorry for that…if there’s anything that would like to discuss… please do not hesitate to contact or email us. So that I have more knowledge of your experience with us, again thank you for staying with us. And hoped someday if you give us a chance to change your mind … it would be honor to have you back and server you, and hopefully our renovation will be completed. Sincerely... Mona Sale's & Marketing
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Royal Orchid Guam Hotel
6,0
Rodney fra Filippinene
Forretningsreisende
Superior
Opphold på én natt i mars 2018
unprofessional staff, total inconvenience experienced”
Whenever I travel for business, I always book the "pay at the hotel option" of Agoda as required by my employer although this is higher rate. Upon arrival at the hotel at around 9PM (i noted in my booking the late arrival) and showed my booking confirmation the staff said that no room available and since the booking is still not paid, the have no obligation to help us. I was shocked and have to explained to them that this is an option in Agoda to pay at the hotel. But staff insisted that no communication from Agoda and can't find anything in their record. I have to call Agoda for like 20 minutes conversation with customer service (that is 1USD per minute rate charged by my telco). We had to wait for 45 minutes in the counter, receptionist going back and forth in the room at the reception area until they said they will give us the room. They way they address our issues was unprofessional, not even an apology from them.
Skrevet 17 mars 2018
7,2
Meget bra
SEULKI fra Singapore
Reiste alene
Superior
Opphold på 4 netter i februar 2018
For the single traveler, nice hotel to stay”
Pros: The location(near to kmart and nice restaurants) Cons: Sound proofing....
Skrevet 23 februar 2018
6,8
Hyggelig
Cheng fra Taiwan
Gruppe
Havutsikt
Opphold på 4 netter i februar 2018
Hyggelig”
Location is good, hotel service is good
Skrevet 21 februar 2018
6,4
Hyggelig
Amanda fra USA
Reiste alene
Havutsikt
Opphold på 3 netter i februar 2018
It's ok but needs an upgrade”
I had read a lot of reviews saying that this hotel was fine but was just in need of remodeling. When I first arrived, everything looked better than I thought. The lobby was nice and comfortable, and when I walked into my room, it was very clean and nice. However, as I settled in, I started to notice all the disappointing aspects. The air conditioner made a rattling sound the whole night and my TV had a huge line going down the side blocking out a good portion of the screen from where the pixels possibly went out. The refrigerator didn't keep anything cold and when I went to the pool, there were patches of grey everywhere where you could see the grating because the concrete was worn away. For the price you pay compared to other hotels in the area, this was fine. If you want something better you will be paying much more than here so if your budget is in the $100 a night range, this place is fine.
Skrevet 16 februar 2018
8,4
Glimrende
Darryl fra Filippinene
Gruppe
Superior
Opphold på 3 netter i desember 2017
Glimrende”
Hotel is close to the Kmart and the shuttle bus stops. Staff is very courteous. Rooms need updating and pool needs renovating. Overall, good value for money.
Skrevet 17 januar 2018
6,4
Hyggelig
Kathleen fra Filippinene
Par
Superior
Opphold på 3 netter i januar 2018
Affordable hotel in a tourist strip”
Pros- good location, friendly staff, value for money Cons-not beachfront, hotel is kind of outdated, has an old hotel smell, carpets has a smell, pool is small Overall-good value for money.
Skrevet 09 januar 2018
4,8
Donald fra USA
Forretningsreisende
Executive med lounge-adgang
Opphold på 3 netter i november 2017
It Meets a Need”
A very old property in need of a full renovation. The potential or the property and it's location are amazing. The building is safe and secure, but unfortunately, the property has been allowed to decline. Rooms are okay, but need thorough makeovers. Business lounge is just a room converted to a place with a few tables, a fridge with beer, and a friendly and helpful staff. Not competitive. The gym is a wreck and is frankly unsafe with few operational machines and no free weights. There are options in this price range that will surpass this property if there are rooms available.
Skrevet 21 desember 2017
3,6
MEI fra Hongkong
Par
Deluxe, havutsikt
Opphold på 6 netter i desember 2017
It s not clean and dirt every where even we stayed in Deluxe Sea View room ”
It s not clean and dirt everywhere even we stayed in Deluxe Sea View room , seems like havn't change bed sheets for a long time , but room is quite big , the sea view is far away and blocked by PIC . Services are bad, we asked for a bottle opener, front desk told us to bring the wine to lobby and let them open. And it took us wait over "40 MINUTES" for 2 clean towel ! It was awful staying there.
Skrevet 15 desember 2017
7,2
Meget bra
Riza fra Filippinene
Gruppe
Havutsikt
Opphold på 5 netter i desember 2017
Good hotel but our room wasn’t cleaned everyday”
We had a great time at Royal Orchid Hotel but the only downside is they didn’t clean our rooms unless you tell them to... FOR SEVERAL TIMES. Sheets weren’t changed even once and the we had to request for new towels eveyday. Staff wouldn’t help us with our baggages unless we asked them to. Other than those issues, everything was fine. Room and bathroom are spacious, cold AC too.
Skrevet 12 desember 2017
12345
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