Sheraton Laguna Guam Resort
Sheraton Laguna Guam Resort
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Beliggenhet
6,8
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Sheraton Laguna Guam Resort

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Basert på 819 omtalerSe hva gjestene har skrevet
7,7
Valuta for pengene7,9
Avstand til bysentrum3.1 Km
Vurdering av beliggenhet6,8
Nærmeste flyplassGuam internasjonale lufthavn (GUM) - Guam
Avstand til flyplassen3,0 km
Egen restaurantJa
  • Flyplasstransfer

  • Privat strand

  • Veksling av penger

  • Gratis trådløst Internett på alle rom

Velg rom
8,3
Glimrende
Romkomfort og -kvalitet
Unngå skuffelse!5 reisende ser på denne eiendommen akkurat nå. | 5 reisende har bestilt i dag.
Ocean Front Corner Suite
Ocean Front Corner Suite
...
  • Utsikt: Havet
  • 66 m²/710 ft²
  • 2 dobbeltsenger og 1 king b...
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Laguna club suite (Laguna Club Suite)
Laguna club suite (Laguna Club Suite)
...
  • Utsikt: Havet
  • 66 m²/710 ft²
  • 2 dobbeltsenger og 1 king b...
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Club rom (Club Rooms)
Club rom (Club Rooms)
...
  • Utsikt: Havet
  • 30 m²/323 ft²
  • 2 enkeltsenger
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Laguna Suite
Laguna Suite
...
  • Utsikt: Havet
  • 66 m²/710 ft²
  • 2 enkeltsenger
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Havvendt rom (Ocean Front Room)
Havvendt rom (Ocean Front Room)
...
  • Utsikt: Havet
  • 33 m²/355 ft²
  • 2 enkeltsenger
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Standard
Standard
...
  • Utsikt: Havet
  • 30 m²/323 ft²
  • 2 enkeltsenger
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Bay View Corner Suite
Bay View Corner Suite
...
  • Utsikt: Sjøen (delvis)
  • 66 m²/710 ft²
  • 1 dobbeltseng
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Bayview Corner Suite
Bayview Corner Suite
...
  • 66 m²/710 ft²
  • Røykfrie gjesterom
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Standard single (Standard Single)
Standard single (Standard Single)
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    Suite Basic (Basic Suite)
    Suite Basic (Basic Suite)
    ...
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      Verifiserte kundevurderinger

      Vurderinger fra Agoda (819)Vurderinger fra Booking.com (651)
      Renslighet8,0
      Fasiliteter8,0
      Beliggenhet6,8
      Romkomfort og -kvalitet8,3
      Service8,1
      Valuta for pengene7,9
      Skrevet av verifiserte gjester fra Agoda
      Filtrer gjestkommentarer etter:
      Språk
      한국어
      English
      日本語
      繁體中文 (香港)
      mer
      Romtype
      Laguna club suite
      Ocean Front Corner Suite
      Havvendt rom
      Standard
      mer
      Viser 709 verifiserte gjestekommentarer
      12345
      8,8
      Glimrende
      Suyoung fra Sør-Korea
      Familie med små barn
      Laguna club suite
      Opphold på 2 netter i juni 2018
      Kind staff”
      Evertything was perfect, but the keys that we had to fix for more than ten times, going back and forth to the front to fix the keys to the room.
      Skrevet 08 juni 2018
      9,2
      Ypperlig
      Ekaterina fra USA
      Familie med eldre barn
      Standard
      Opphold på 4 netter i desember 2017
      Great Hotel”
      The only disadvantage of this hotel is that they don't have a beach. The staff is friendly and the facilities are new. There is a shopping mall in a walking distance.
      Skrevet 08 juni 2018
      5,6
      Winky fra Hongkong
      Reiste alene
      Standard
      Opphold på 4 netter i april 2018
      Not Clean and the Staff not Helpful”
      There are 2 things which made me so disappointed as I used to stay in Sheraton's hotels in other countries. 1) the room was not clean completely. On the 1st day we stay in, i have to clean up the rubbish in the bathroom and balcony and I found many dust and hair in the Balcony and in the bathroom. 2) from my booking on Agoda, I did booked standard room (which shown there are 2 single beds), and when I confirmed at the check-in counter, the staff confirmed there are 2 single beds. But when I go into the room, there is only a double bed. When I called the staff, they not willing to help and said no way to help. When I went to the check-in counter to ask, they said it's was my fault, i booked double. But i did checked my booking on Agoda, it did state as 2 single beds. But finally, i swipe the room with my other friends who stayed in the same hotel. The main point is, the staff there not willing to help and they didn't check my booking for me. So far this is the worst service I had.
      Skrevet 19 april 2018
      7,2
      Meget bra
      IB fra Guam
      Familie med eldre barn
      Standard
      Opphold på én natt i januar 2018
      Meget bra”
      Room was smaller than i expected but great customer service. They responded to all our needs promptly.
      Skrevet 22 januar 2018
      5,2
      Yean fra Singapore
      Reiste alene
      Standard
      Opphold på 3 netter i januar 2018
      Unpleasant Experience at Sheraton Laguna Guam”
      Overall, Guam is great but not my hotel stay. If you are booking through Agoda and are a SPG member, please note that there will be no points issued for your stay as the hotel booking is registered as Agoda.com. It sounds weird to me since the room booking is in my name. In addition, please email the hotel directly on the booking if you need airport transfer or early check-in since the hotel won't respond or action on your request even though they might receive or not receive it from Agoda. This is my personal experience as I requested for early check in and airport transfer as I reached Guam at 6am. Neither happened and I had to make my own way to hotel using taxi. My room was not ready and I had to pay 50% more for early check in and for a different room. Views from the hotel room is great and the hotel is quiet at night even though it has lots of Japanese and Korean groups and families staying here.
      Skrevet 16 januar 2018
      2,0
      Tze fra Hongkong
      Par
      Standard
      Opphold på én natt i desember 2017
      Rude Staff, poor facilities, almost no service & inconvenient”
      No greetings was offered when I arrived at the hotel counter. Even the hotel couldn't offer early check-in service, the staff could express the message more politely. When I wanted to order a drink in the lobby lounge, the waiter just said "he'll be back" but I waited for around 20 mins with no trace of the staff again. I was so desperate and left the lounge. The drink voucher offered by the hotel could be used in a few places with limited drinks. The toilet of the pool in the hotel was also very poor. The toilet bowl was almost damaged. The location is not convenient. One need to take the bus or wait for the free DFS shuttle bus if one wants to go to Tumon. If you rent a car, then it is OK. Overall, the facilities were old though they looked nice in the photos. Also, the service of a four-star international-brand hotel needs to be greatly improved.
      Skrevet 06 januar 2018
      10,0
      Ypperlig
      TAEWAN fra Sør-Korea
      Par
      Laguna Suite
      Opphold på én natt i januar 2017
      Great suite”
      If you rent a car, here is the best place in Guam maybe. Nice room condition, specious parking lot, good access to the supermarket,, We would return
      Skrevet 20 november 2017
      10,0
      Ypperlig
      TAEWAN fra Sør-Korea
      Par
      Havvendt rom
      Opphold på én natt i januar 2017
      great night”
      suite room was very nice. bathroom was the best to take a rest and the view was also fantastic. We would return
      Skrevet 20 november 2017
      8,4
      Glimrende
      TAK fra Hongkong
      Par
      Havvendt rom
      Opphold på 2 netter i mai 2017
      nice yoga morning”
      there is electricity problem in our room, we can't use the hairdryer and the pot at the same time. anyway, the room is nice, also highly recommend to join the yoga class in the morning. It's amazing and comfortable to do yoga with the sea wind, bird's singing and blue sky.
      Skrevet 03 september 2017
      5,2
      Wing fra Hongkong
      Familie med eldre barn
      Ocean Front Corner Suite
      Opphold på én natt i juli 2016
      Nice environment ”
      It is a good memory.
      Skrevet 29 juli 2017
      8,8
      Glimrende
      SWEE fra Malaysia
      Par
      Havvendt rom
      Opphold på 3 netter i juni 2017
      Glimrende”
      far distance from the city, must rent an own transport for convenience. However, it is an ideal place to stay if you looking for privacy. Shortage of manpower at front desk, looking for improvement to expedite the check-in process.
      Skrevet 02 juli 2017
      8,8
      Glimrende
      SWEE fra Malaysia
      Par
      Havvendt rom
      Opphold på én natt i juni 2017
      Glimrende”
      far distance from the city, must rent an own transport for convenience. However, it is an ideal place to stay if you looking for privacy. Shortage of manpower at front desk, looking for improvement to expedite the check-in process.
      Skrevet 02 juli 2017
      8,8
      Glimrende
      CHO fra Hongkong
      Par
      Havvendt rom
      Opphold på 2 netter i mai 2017
      very nice”
      great view
      Skrevet 24 mai 2017
      7,2
      Meget bra
      Kyungsik fra Sør-Korea
      Par
      Laguna club suite
      Opphold på 5 netter i april 2017
      nice to stay”
      everything is perfect except club lounge
      Skrevet 01 mai 2017
      10,0
      Ypperlig
      Mark fra USA
      Par
      Havvendt rom
      Opphold på én natt i oktober 2015
      Awesome Staycation !!!!!!!!!!”
      Great Hotel. Fantastic Singing Duo on Friday night @ The Point (Lobby Bar). 5-star service at the Bar too. Paul, Robert, Bobby & Company made us feel like VIP's.
      Skrevet 12 mars 2017
      9,2
      Ypperlig
      sunmi fra Sør-Korea
      Reiste alene
      Standard
      Opphold på én natt i februar 2017
      Ypperlig”
      even though it was in the seperate place with malls and restaurants, there was convenient free shuttle and nice Sheraton people . Thanx a lot!!
      Skrevet 26 februar 2017
      9,2
      Ypperlig
      Ming fra Hongkong
      Par
      Ocean Front Corner Suite
      Opphold på 2 netter i august 2016
      NA”
      NA
      Skrevet 23 januar 2017
      8,0
      Glimrende
      Laam
      Par
      Standard
      Opphold på én natt i januar 2017
      Nice infinity pool”
      Location is not too convenient. Not close to the bar and restaurant areas. The room was not bad, nice pool and sea view. The infinity pool and family pool were the best!!! Nice view and got a long water slide, which was super fun.
      Skrevet 12 januar 2017
      9,6
      Ypperlig
      PAUL fra USA
      Par
      Laguna club suite
      Opphold på 3 netter i desember 2013
      In spite of its location, other things are almost perfect”
      Although it's location is away from the main beach, I truly enjoyed my honeymoon stay here. Room condition was excellent and also the lounge bar was good enough. Infinity pool was below my expectation. I strongly recommend this hotel to couples who can rent a car.
      Skrevet 04 januar 2017
      5,2
      Joanne fra USA
      Familie med små barn
      Standard
      Opphold på 2 netter i desember 2016
      A very disappointing room~”
      The rooms are really dirty and old. Carpet is sticky.... and the boiler is rusted... Really the worst Sheraton I have ever stayed~~
      Skrevet 29 desember 2016
      12345
      Dette er en populær eiendom. Unngå skuffelse!

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