Somerset Grand Hanoi Serviced Residences
Somerset Grand Hanoi Serviced Residences
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PÅ KARTET Somerset Grand Hanoi Serviced Residences
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Glimrende
Beliggenhet
8,6
Se alle 34 bilder Somerset Grand Hanoi Serviced Residences
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2016

Somerset Grand Hanoi Serviced Residences

Glimrende beliggenhet
Har du spørsmål til Somerset Grand Hanoi Serviced Residences?
Glimrende
Basert på 1734 omtalerSe hva gjestene har skrevet
8,5
92% ville anbefalt denne til en venn
  • 560 m til offentlig transport

  • Flyplasstransfer

  • Gratis trådløst Internett på alle rom

  • Badestamp

Velg rom
8,6
Glimrende
Romkomfort og -kvalitet
Det er stor etterspørsel etter eiendommen!Sist bestilt for 7 timer siden
1 soverom (1 Bedroom)
1 soverom (1 Bedroom)
...
  • Utsikt: Byen
  • 78 m²/840 ft²
  • 1 dobbeltseng
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Executive leilighet 3 soverom (3 Bedroom Executive Apartment)
Executive leilighet 3 soverom (3 Bedroom Executive Apartment)
...
  • Utsikt: Byen
  • 128 m²/1378 ft²
  • 2 enkeltsenger og 1 queen b...
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Deluxe 3 soverom (3 Bedroom Deluxe)
Deluxe 3 soverom (3 Bedroom Deluxe)
...
  • Utsikt: Byen
  • 106 m²/1141 ft²
  • 2 enkeltsenger og 1 queen b...
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Deluxe 2 soverom (2 Bedroom Deluxe)
Deluxe 2 soverom (2 Bedroom Deluxe)
...
  • Utsikt: Byen
  • 82 m²/883 ft²
  • 2 enkeltsenger og 1 king be...
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Deluxe 1 soverom (1 Bedroom Deluxe)
Deluxe 1 soverom (1 Bedroom Deluxe)
...
  • Utsikt: Byen
  • 64 m²/689 ft²
  • 1 king bed
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Executive 2 soverom (2 Bedroom Executive)
Executive 2 soverom (2 Bedroom Executive)
...
  • Utsikt: Byen
  • 85 m²/915 ft²
  • 2 enkeltsenger og 1 king be...
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Premier leilighet, 2 soverom (2-Bedroom Premier Apartment)
Premier leilighet, 2 soverom (2-Bedroom Premier Apartment)
...
  • Utsikt: Byen
  • 93 m²/1001 ft²
  • 2 enkeltsenger og 1 king be...
Oppgi datoer for å se priser
Executive 1 soverom (1 Bedroom Executive)
Executive 1 soverom (1 Bedroom Executive)
...
  • Utsikt: Byen
  • 78 m²/840 ft²
  • 1 king bed
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Executive
Executive
...
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    Premier
    Premier
    ...
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      Har du spørsmål til Somerset Grand Hanoi Serviced Residences?
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      Mer om Somerset Grand Hanoi Serviced Residences

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      Oppsummering

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      Avstander og viktige steder i nærheten

      Avstander måles som en rett linje. Faktisk reiserute kan være lenger.
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      Kunngjøringer

      Leilighetene i 5.-14. etasje renoveres fra 27. juni 2018 til 30. desember 2018. Noen områder vil påvirkes av støy i denne perioden. Vennligst kontakt eiendommen direkte for flere opplysninger.

      Verifiserte kundevurderinger

      Vurderinger fra Agoda (1734)Vurderinger fra Booking.com (575)
      Renslighet8,5
      Fasiliteter8,3
      Beliggenhet8,6
      Romkomfort og -kvalitet8,6
      Service8,7
      Valuta for pengene8,6
      Skrevet av verifiserte gjester fra Agoda
      Filtrer gjestkommentarer etter:
      Språk
      English
      한국어
      日本語
      Tiếng Việt
      mer
      Romtype
      1 soverom
      Executive 1 soverom
      Deluxe 2 soverom
      Deluxe 3 soverom
      mer
      Viser 1408 verifiserte gjestekommentarer
      12345
      8,8
      Glimrende
      Wenke fra Norge
      Gruppe
      Executive 2 soverom
      Opphold på 11 netter i oktober 2016
      Flott sentralt hotell”
      Hotellet ligger fantastisk til nært HoaKim Lake. Lett å bli kjent i området. Vi bodde der i 11døgn. Spiste frokost første morgen, men den anbefales ikke. Laget selv frokost i leiligheten. Personalet var fantastisk hyggelig og hjelpsom. God servise. Kommer gjerne tilbake til dette hotellet.
      Skrevet 15 oktober 2016
      7,2
      Meget bra
      Tina fra Vietnam
      Familie med eldre barn
      Deluxe 2 soverom
      Opphold på 2 netter i august 2016
      need som refurbishing”
      dette var et godt brukt hotel - slitte rom!
      Skrevet 08 august 2016
      10,0
      Ypperlig
      SO fra Sør-Korea
      Forretningsreisende
      Deluxe 2 soverom
      Opphold på 3 netter i mai 2018
      Okay”
      Just the way you expect from Somerset
      Skrevet 12 september 2018
      10,0
      Ypperlig
      SO fra Sør-Korea
      Forretningsreisende
      Deluxe 2 soverom
      Opphold på én natt i mai 2018
      Good”
      Anything you expect from Somerset
      Skrevet 12 september 2018
      8,0
      Glimrende
      Mohamad fra Malaysia
      Familie med små barn
      Deluxe 3 soverom
      Opphold på én natt i juni 2018
      Value for money”
      Good place to stay, strategic location, close to all the attraction areas, clean & good facilities & services
      Skrevet 23 august 2018
      9,2
      Ypperlig
      Mark fra Laos
      Familie med små barn
      Deluxe 2 soverom
      Opphold på én natt i august 2018
      value for money superb. Great space in the rooms.very clean. Will stay again.. ”
      You can't get this standard in a normal hotel for the price. excellent. Would suggest that you make the construction works that are on going more prominent on the websites that you use.
      Skrevet 16 august 2018
      7,6
      Veldig bra
      RICHARD fra Storbritannia
      Par
      Executive 1 soverom
      Opphold på 4 netter i juli 2018
      Noisy Refurbishment”
      When we arrived the previous occupants ,let's say toilet experience was smeared down the outside of one of the toilet bowls.We informed reception and on our return all was clean, other than that the level of cleanliness was good. As other reviews have stated this property is pretty dated, it seems that some renovation is taking place. This was my problem we was on the 6th floor and was told the work was on the 14th.between 9am and 11.30 am and 2pm and 4.30pm.This was not just a lick of paint but a full on remodel.Think roadwork pneumatic drills just above your head.If you are out during these hours or stay at a weekend you'll be fine .If like us you come back for an afternoon chill,forget it. When the Somerset is totally refurbished (and some double glazing fitted, only secondary in one room )i wouldn't have a problem staying here .But if noise bothers you avoid till work is finished.
      Skrevet 31 juli 2018
      Dear RICHARD, Thank you for taking time to provide us your valuable feedback. We are very sorry for the unpleasant experience caused by the noise from renovation floor and the overlooked cleanliness in the bathroom during your current stay with us. We always do our best to meet the expectations of all our residents, but in this instance, we failed to meet your expectations. I hope that we will have another opportunity to welcome you back in the near future, once the renovation of this residence is complete. Once again, thank you for staying with us. Best regards, Ngo Le Dung Residence Manager
      Svarte 10 august 2018
      Somerset Grand Hanoi Serviced Residences
      9,2
      Ypperlig
      SEUNGWOO fra Sør-Korea
      Familie med små barn
      Executive 2 soverom
      Opphold på 6 netter i juli 2018
      the perfect place for a family”
      Excellent facility for kids. Good location for sight seeing.
      Skrevet 27 juli 2018
      Dear SEUNGWOO, Thank you for staying with us at Somerset Grand Hanoi. We are very glad to have met your expectations of your stay. Your special mention of " Excellent facilities for kids" and " Good location for sight seeing" is mot encouraging to us. From all of us at Somerset Grand Hanoi we look forward to welcoming you and your family back in the near future. Best regards, Ngo Le Dung Residence Manager
      Svarte 10 august 2018
      Somerset Grand Hanoi Serviced Residences
      6,8
      Hyggelig
      Chau fra Singapore
      Gruppe
      Deluxe 3 soverom
      Opphold på 5 netter i juli 2018
      Very dated appartment, badly need renonvation. ”
      Very old apparment and dated design but clean. Staffs are not proactive and service oriented in general. E.g. asked them something, they said they didn’t know and asked us to go check at other section ourselves. However we like the restaurant food and service.
      Skrevet 22 juli 2018
      Dear Chau, Thank you for sharing with us your recent stay experience. We are very sorry to hear your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I would like to assure you that we have addressed this issue with our team and will ensure they receive the necessary guidance to perform a much better role moving forwards. At the same time, we wish to share that we are undergo refurbishment for all apartments and facilities to enhance our guest's stay experience. We do hope that we will have another opportunity to welcome you back for a better stay experience. Best regards, Ngo Le Dung Residence Manager
      Svarte 10 august 2018
      Somerset Grand Hanoi Serviced Residences
      7,2
      Meget bra
      Lina fra USA
      Reiste alene
      Executive 2 soverom
      Opphold på 2 netter i januar 2018
      Good Location”
      That's all about this place. Good location.
      Skrevet 22 juli 2018
      Dear Lina, Thank you for staying with us for your recent trip to Hanoi. We are very glad to hear your compliments of our strategic location. We do hope that we will have another opportunity to welcome you back for a better stay experience. Best regards, Ngo Le Dung Residence Manager
      Svarte 10 august 2018
      Somerset Grand Hanoi Serviced Residences
      9,2
      Ypperlig
      hyeonmi fra Sør-Korea
      Gruppe
      Luxury Room - 3 Bedrooms
      Opphold på 3 netter i juli 2018
      BF very delicious COZY&Good lotation”
      I made a reservation for a trip with 5 friends including breakfast, but due to an error by an employee, I was a little embarrassed by the lack of breakfast, but it was very delicious, and it was very comfortable, and walked 20 minutes down the street.
      Skrevet 16 juli 2018
      Dear hyeonmi , Thank you for staying with us at Somerset Grand Hanoi. We are very glad to have met your expectation in most aspect of your stay. Your compliment of our strategic location and quality of breakfast is most encouraging to us. At the same time, we are very sorry for the mistake from our colleagues that caused shortage of providing breakfast to you. Once again, thank you for your compliment and we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager
      Svarte 10 august 2018
      Somerset Grand Hanoi Serviced Residences
      7,6
      Veldig bra
      Shahminan fra Brunei Darussalam
      Forretningsreisende
      Executive 1 soverom
      Opphold på 2 netter i april 2018
      Good Location”
      No comment
      Skrevet 10 juli 2018
      Dear Shahminan, Thank you for staying with us at Somerset Grand Hanoi and also for your compliment on our strategic location. We look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager
      Svarte 14 juli 2018
      Somerset Grand Hanoi Serviced Residences
      6,4
      Hyggelig
      Ivan fra Singapore
      Forretningsreisende
      Premier leilighet, 2 soverom
      Opphold på 3 netter i juni 2018
      Convenient”
      Corridor is always hot and stuffy... A supermarket just downstairs within the building, convenient if one wishes to cook.
      Skrevet 09 juni 2018
      Dear Ivan, Thank you for sharing with us your current stay experience. We are very glad to read that you enjoyed the convenience of supermarket downstairs. At the same time, we wish to share with you that we are on progress installing air-conditioning system for corridor as part of our commitment to enhance our service and products. We seek for your kind understanding as this work requires time to be implemented. We hope to have another opportunity to welcome you back for a better stay experience. Best regards, Ngo Le Dung Residence Manager
      Svarte 18 juni 2018
      Somerset Grand Hanoi Serviced Residences
      5,2
      Nhu fra Vietnam
      Forretningsreisende
      Executive 1 soverom
      Opphold på 2 netter i mai 2018
      Over gjennomsnittlig”
      clean
      Skrevet 27 mai 2018
      Dear Nhu, Thank you for sharing your current stay with us. We are very glad to hear your compliment of the cleanliness of our serviced residence. We hope to welcome you back in the near future. Best regards, Ngo Le Dung Residence Manager
      Svarte 28 mai 2018
      Somerset Grand Hanoi Serviced Residences
      10,0
      Ypperlig
      Harshavardhana fra India
      Familie med små barn
      Deluxe 2 soverom
      Opphold på 4 netter i mai 2018
      Great Place”
      We chose this place by chance. Luckily it was a big hit as the location and apartment was great.
      Skrevet 26 mai 2018
      Dear Harshavardhana, Thank you for staying with us. It is so wonderful to read your positive impression of your recent stay at Somerset Grand Hanoi. Your compliment of the location and apartment inspire us to continually improve our service delivery. Once again, thank you for your valued patronage. From all of us at Somerset Grand Hanoi, we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager
      Svarte 28 mai 2018
      Somerset Grand Hanoi Serviced Residences
      8,0
      Glimrende
      sylvia fra Nederland
      Familie med eldre barn
      Executive 2 soverom
      Opphold på 2 netter i april 2018
      Friendly staff, convenient location, but hotel needs update”
      We knew about renovations, but when we booked, they told us that end of April the swimmingpoolarea for sure was renovated. But when we arrived, still a lot of construction was going on. Also inside the hotel. Even our renovated executive appartment was still very old fashioned, only the bathrooms got an update, the livingroom looks very old. But once we got over that shock, the experience was fine. Location is very good, close to Hoan Kiem Lake, and Hoa Lo prison, and also in walking distance of the Temple of Literature. Staff was very friendly, both at reception and in the restaurant. When we lost one item they did everything possible to hand it to us on the airport. Thumbs up! While the style of this hotel is not our favourite, we still recommend this place, for its location, spacious appartments and friendly staff.
      Skrevet 09 mai 2018
      Dear sylvia, Thank you so much for taking the time to share your stay experience at Somerset Grand Hanoi. Thank you also for recognizing the service of our associates and noting our strategic location, spacious and well equipped apartment and facilities. Your compliments are most encouraging. At the same time, I am glad to share that we will be undergo Phase 2 a refurbishment to all apartments from level 5 to level 14 to enhance our guests' stay experience. Once again, thank you for choosing us and we certainly look forward to welcoming you back soon for another memorable stay! Warmest regards, Ngo Le Dung Residence Manager
      Svarte 11 mai 2018
      Somerset Grand Hanoi Serviced Residences
      9,2
      Ypperlig
      Vina fra Singapore
      Forretningsreisende
      Deluxe 2 soverom
      Opphold på én natt i mai 2018
      Good location n value”
      Recommend good value n facilities
      Skrevet 04 mai 2018
      Dear Vina, Thank you for your compliments about our serviced residence, Somerset Grand Hanoi during your recent stay. It is always encouraging for us to learn that our valued guests are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best regards, Ngo Le Dung Residence Manager
      Svarte 11 mai 2018
      Somerset Grand Hanoi Serviced Residences
      5,2
      Xuan fra Vietnam
      Familie med eldre barn
      Deluxe 2 soverom
      Opphold på 2 netter i april 2018
      Old facilities, renovations are needed”
      The apartment is very old. rooms, toilet look very old and unclean. Only come back if being renovated.
      Skrevet 04 mai 2018
      Dear Xuan, Thank you for your feedback. I'm very sorry to hear that our apartment did not meet your expectation. We are pleased to share that we will be undergo Phase 2 a refurbishment to apartments from level 5 to level 14 from June to Dec 2018. During the renovation, we will be addressing all the issues you shared with us. We hope that you will stay with us again once the refurbishment of this residence is completed. Best regards, Ngo Le Dung Residence Manager
      Svarte 11 mai 2018
      Somerset Grand Hanoi Serviced Residences
      8,4
      Glimrende
      Sybil fra Singapore
      Familie med små barn
      Deluxe 2 soverom
      Opphold på 3 netter i mars 2018
      Very comfortable and convenient”
      The location was very good, a little away from the hustle and bustle of the old town area but close enough for us to walk back and enjoy the food and visits. The supermarket in the same building is very convenient for us with the child so we always have the simple amenities. Hotel was cleaned daily, but we were unfortunately put on the floor which haven't undergone the refurbishment, so it's looking very dated and worn. The swimming pool and playground area were being refurbished when we were there, so it was a little too dusty to be swimming and by the pool. there aren't many poolside lounges (maybe because of the refurbishment works?)
      Skrevet 10 april 2018
      Dear Sybil, Thank you very much for sharing your current stay experience at Somerset Grand Hanoi. We are very glad to hear compliments of our service, great location and special mention of the convenience place for family with a child. Receiving such positive feedbacks from our guest motivate us to further improve our commitment to delivering good service. At the same time, we are very sorry for the inconvenience caused by upgrading swimming pool work. From all of us we look forward to welcoming you again in the near future. Best regards, Ngo Le Dung Residence Manager
      Svarte 12 april 2018
      Somerset Grand Hanoi Serviced Residences
      10,0
      Ypperlig
      Nancy fra Thailand
      Familie med små barn
      Deluxe 2 soverom
      Opphold på én natt i april 2018
      Perfect with a baby”
      Very easy place to stay with a baby. They think of everything. Much better than staying in a small hotel room like we did the first night. Baby had the run of the place and and it was relatively babyvproof. Not only did they provide a baby cot, they also brought us a baby tub which was a nice surprise. Location is super convenient. Out of the hubub so it’s not so hectic as the old city, but we could walk there I’m 10-15 min with great food options close too.
      Skrevet 09 april 2018
      Dear Nancy, Thank you for taking time to write this review. It is great to have you stay with us at Somerset Grand Hanoi. We appreciate your review and the compliments about our service and facilities. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again. Best regards, Ngo Le Dung Residence Manager
      Svarte 12 april 2018
      Somerset Grand Hanoi Serviced Residences
      12345
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