Bestill nå: Symphony Hotel

Glimrende
Basert på 258 omtalerSe hva gjestene har skrevet
8,4
82% ville anbefalt denne til en venn

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Vurderinger fra Agoda (258)Vurderinger fra Booking.com (524)
8,4
Glimrende
Basert på 258 omtaler
Type reisende
Renslighet8,4
Fasiliteter7,6
Beliggenhet8,9
Romkomfort og -kvalitet8,5
Service8,9
Valuta for pengene8,7
Skrevet av verifiserte gjester fra Agoda
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Viser 216 verifiserte gjestekommentarer
9,2
Ypperlig
Lian fra Australia
Reiste alene
Deluxe
Opphold på 3 netter i juli 2017
Great Hotel Location, Service and Breakfast”
Superb location off Hang Gai Street walking distance to everywhere to Old Quarters and Hoan Kiem Lake and surrounding areas. Owner - Mr. Cuong & his staffs are super friendly and helpful.
Skrevet 07 august 2017
8,4
Glimrende
James fra Storbritannia
Reiste alene
Superior
Opphold på 4 netter i juni 2017
Glimrende”
Staff are so friendly and helpful ,you will enjoy your stay here
Skrevet 02 juli 2017
10,0
Ypperlig
Andrea fra Colombia
Familie med små barn
Superior
Opphold på 2 netter i juni 2017
Lovely staff”
Everything was perfect, no complain! They even kept our bags while we went to Sapa.
Skrevet 22 juni 2017
7,6
Veldig bra
Liang fra Malaysia
Gruppe
Superior
Opphold på én natt i oktober 2016
Veldig bra”
Great location.value for the money
Skrevet 20 juni 2017
10,0
Ypperlig
Maxime fra Malaysia
Gruppe
Rom for 3 personer
Opphold på én natt i mai 2017
wholeheartedly recommanded”
Location is in old quarter with its main sightseeings at walking distance. More importantly, the hotel owner and staff are available to listen to your needs. They are very efficient and always of good advise. A recommander sans reserve!
Skrevet 22 mai 2017
8,4
Glimrende
Wee fra Malaysia
Par
Superior
Opphold på én natt i mai 2017
Story stay but room acceptable ”
Stay for only 1 night after coming back from Halong Bay trip. Location is good but no chance to enjoy the breakfast due to early flight the next day. However, the staff did prepare some simple sandwich and fruits for us to bring to airport to eat.
Skrevet 12 mai 2017
10,0
Ypperlig
Nien fra Taiwan
Reiste alene
Rom for 3 personer
Opphold på én natt i mars 2017
all good”
nice staff and nice facility,before we check in ,room's aircondition is open already, so sweet
Skrevet 04 april 2017
8,8
Glimrende
Martin fra Australia
Par
Superior
Opphold på én natt i mars 2017
would stay again ... and we did :)”
We arrived in the middle of the night, first impression not the best, but the place grew on us. We left and came back twice since we were tripping around Vietnam. Overall great little place, walking distance everywhere around the Old town and lake area, very nice staff and even has balcony rooms! :) Breakfast can be better, but they try very hard with the limited space they have. Will be back and thanks
Skrevet 24 mars 2017
8,0
Glimrende
Martin fra Australia
Par
Superior
Opphold på én natt i mars 2017
Great little place in a very good location”
We arrived in the middle of the night, first impression not the best, but the place grew on us. We left and came back twice since we were tripping around Vietnam. Overall great little place, walking distance everywhere around the Old town and lake area, very nice staff and even has balcony rooms! :) Breakfast can be better, but they try very hard with the limited space they have. Will be back and thanks
Skrevet 23 mars 2017
8,8
Glimrende
Moira fra Storbritannia
Par
Superior
Opphold på 3 netter i februar 2017
Glimrende”
Very kind and helpful staff and great location in the old city
Skrevet 13 februar 2017
8,0
Glimrende
Cheryl fra Singapore
Gruppe
Rom for 3 personer
Opphold på 3 netter i desember 2016
Good location and helpful staff”
Excellent location in Hoan Kiem. It is walking distance to the lake as well as the Old Quarter and subsequently the French Quarter. It is also near Bao Khanh Alley which has a few nice bars and restaurants. On weekends, the neighbouring street of Hang Dau turns into a weekend bazaar. The staff also assisted with airport transfer and late check out. I would highly recommend this hotel.
Skrevet 29 desember 2016
9,6
Ypperlig
Pei fra Malaysia
Par
Superior
Opphold på 4 netter i desember 2016
Value for money! Friendly staff, great location!”
The owner of the hotel is great! Gave us free rides to&fro airport. We arrived too early on the first day and the check-in time was after 2pm, he gave us free breakfast before we went out to walk around. Room is good, big enough for a couple. Very convenient as well, within 5 mins walk to the church and lake. Will definitely come back again for this again!
Skrevet 17 desember 2016
10,0
Ypperlig
Cristina fra Filippinene
Gruppe
Superior
Opphold på 5 netter i november 2016
Nice hotel with accommodating staff”
We found the hotel and its staff to be nice and accommodating. Our flight arrived at 1am and we reached the hotel at around 2-3am. The hotel staff was waiting for our arrival. There are food stalls and restaurants near the hotel. The Cha Ca Thang Long restaurant is around 10 minutes walk from the hotel. There are plenty of souvenir, clothing and bag stores nearby and night market is around 10 mins walk as well.
Skrevet 23 november 2016
10,0
Ypperlig
Marie fra Tsjekkia
Reiste alene
Superior
Opphold på én natt i oktober 2016
beautyful place ”
Love the location and the staff... lovely
Skrevet 19 november 2016
9,2
Ypperlig
Janice fra Filippinene
Familie med små barn
Rom for 3 personer
Opphold på 4 netter i november 2016
Good location.”
We enjoyed our stay though the room was quite cramped. But overall this was a good location. Friendly hotel staff.
Skrevet 11 november 2016
10,0
Ypperlig
Stefan fra Tyskland
Par
Superior
Opphold på 4 netter i oktober 2016
Best hotel.....”
Best hotel at our journey in Vietnam. Nice and very helpfull staff. Notebook in the room. Hotel can be recommended 100%!!.
Skrevet 07 november 2016
10,0
Ypperlig
Kutay fra Tyrkia
Gruppe
Superior
Opphold på 4 netter i oktober 2016
Nice clean hotel in old city. Walking distince to almost everywhere.”
Great breakfast. All the staff are very friendly. Boss of the hotel is great ant takes care of everything you need. Contact with them for airport transfer, they can give you much better price.
Skrevet 30 oktober 2016
8,4
Glimrende
Robert fra New Zealand
Par
Superior
Opphold på 13 netter i september 2016
Good location and helpful”
We enjoyed our stay at the Symphony. A simple hotel with clean rooms and excellent staff. The location is good, just 5 minutes walk from Hoan Kiem Lake and with access to all the fun of the Old Quarter.
Skrevet 11 oktober 2016
2,8
FOO fra Singapore
Forretningsreisende
Deluxe
Opphold på 2 netter i oktober 2016
They did not give us a room according to the pictures we booked ”
Our main complain is the pictures they put up in Agoda are very misleading. The hotel and rooms are much smaller than the size they advertised. We booked a delux room which look very big in the pictures . We needed up in a very small room on the highest floor. After a complain , they move us to a bigger room the next day.
Skrevet 09 oktober 2016
7,6
Veldig bra
Anh fra Vietnam
Par
Superior
Opphold på 2 netter i september 2016
Worth staying”
Staffs are friendly and helpful. Facilities ok.
Skrevet 15 september 2016
6,8
Hyggelig
KA fra Hongkong
Gruppe
Superior
Opphold på én natt i september 2016
Not bad”
big delay for my flight.Reach hotel around 6am,just stay few hours.
Skrevet 07 september 2016
9,6
Ypperlig
Joseph fra Canada
Par
Superior
Opphold på 2 netter i juli 2016
The Staff Made Our Trip to Hanoi Perfect”
The hotel is in a great location in Old Quarter, Hanoi with lots of authentic restaurants and shops nearby. The rooms are clean and very nice for the price. The manager of the hotel helped us book our trip to Halong Bay. We picked the one we wanted and he set up everything including the transport to and from Halong. He was there to send us off and made sure everything was booked correctly. The hotel also stored our bags until we got back and we just took a few things in a smaller bag on the cruise. The cruise was amazing (I recommend the 3 day, 2 night cruise). When we got back from the cruise we had some time to kill before our train so the hotel even gave us a room to use to shower. I would 100% recommend this hotel to anyone and would return to this hotel again.
Skrevet 24 juli 2016
8,4
Glimrende
Leong fra Malaysia
Gruppe
Superior
Opphold på 2 netter i juli 2016
Nice place to stay.”
The room was decorated warmly with nice counter service. We book the room via agoda, but there was some miscommunication where the airport ttansfer was not well planned..So, it's better to contact with the hotel directly.
Skrevet 20 juli 2016
9,6
Ypperlig
chau fra Vietnam
Par
Superior
Opphold på én natt i juli 2016
An excellent choice at Hanoi”
The staff at Symphony is very kind. We have been upgraded to a premium room with 2 big beds and a balcony. At the fith floor, it was a little bit warm, specially in the bathroom. Otherwise, the rest was perfect.
Skrevet 08 juli 2016
10,0
Ypperlig
san fra Malaysia
Gruppe
Superior
Opphold på 4 netter i juli 2016
Good, friendly and helpful hotel staffs !!!!!”
Enjoy life in Hanoi , they all friendly and helpful people !!!
Skrevet 07 juli 2016
10,0
Ypperlig
Galina fra Nederland
Par
Deluxe
Opphold på 3 netter i mai 2016
A little heaven in Hanoi”
This cozy place in the middle of Old Quarter in Hanoi is a true must-visit. Excellent breakfast and extremely helpful staff. We arrived too early for our check in and were able to sleep a couple of hours in a different room before checking in in our booked room. Personnel speak good English and is very friendly!
Skrevet 16 mai 2016
8,8
Glimrende
Nakamura fra USA
Familie med små barn
Deluxe
Opphold på én natt i april 2016
A bit overpriced for what you get”
The room was fine, but the free breakfast was almost inedible. I have never had such awful eggs cooked for me before. The dining area is too small for all guests to use at once, as there are just three tables. Other places I stayed that were cheaper had much nicer food at breakfast.
Skrevet 04 april 2016
9,2
Ypperlig
Alan fra Storbritannia
Par
Superior
Opphold på 2 netter i mars 2016
Nice little hotel with helpful staff ”
Good value for money hotel in a good location in the old quarter. Rooms slightly dated but clean and comfortable. Very help and pleasant staff. Buffet breakfast was good considering the size of the hotel.
Skrevet 27 mars 2016
9,2
Ypperlig
haklip fra Sør-Korea
Gruppe
Superior
Opphold på én natt i mars 2016
Very good Staff, Location”
Near by Hoan Kiem, and Staff is very Kind.
Skrevet 09 mars 2016
9,6
Ypperlig
haklip fra Sør-Korea
Gruppe
Superior
Opphold på én natt i mars 2016
Near by Hoan Kiem, and Staff is very Kind.”
Near by Hoan Kiem, and Staff is very Kind.
Skrevet 09 mars 2016
10,0
Ypperlig
Peter fra Australia
Par
Deluxe
Opphold på 10 netter i september 2015
lovely boutique hotel”
awesome location, easy walk to the lake, lovely staff and very comfortable rooms. Breakfast was the standard you would expect in a small hotel - but tasty nonetheless. We would book here again.
Skrevet 23 februar 2016
8,8
Glimrende
SIEW fra Malaysia
Gruppe
Superior
Opphold på én natt i februar 2016
Clean and cozy hotel”
A small hotel but clean room. Walking distance to the old quarters and therefore wasn't so noisy and crowded as compare to those hotel near the busy street at old quarters. About 5-10 minutes walks to St Joseph Cathedral. Alongside the road, foods can be easily found. We request for late check out and was granted and they also helps us to arrange for airport transfer. I will definitely recommend this hotel to my friends.
Skrevet 17 februar 2016
8,0
Glimrende
Hong fra Malaysia
Forretningsreisende
Superior
Opphold på 3 netter i desember 2015
Good hotel”
Staff, Location, weather
Skrevet 29 desember 2015
9,7
Ypperlig
Mahbube fra Bangladesh
Par
Superior
Opphold på 2 netter i desember 2015
5-star Service!”
Location, Staff, Comfort
Our stay in Hanoi was enhanced because of Symphony Hotel. The owner (Mr. Cuong) and all the desk staff was very friendly, and helped us a great deal to arrange our Hanoi sightseeing and our tours to Perfume Pagoda and Halong Bay. The breakfast buffet, albeit small, consisted of healthy and delocious food! It was a perfect stay! I would definitely recommend this hotel to anyone wishing to stay in Hanoi.
Skrevet 27 desember 2015
10,0
Ypperlig
John fra Storbritannia
Par
Superior
Opphold på 7 netter i november 2015
First Class Service”
location, affordability and hotel facilities
When I book a hotel, I look for the best combination of affordability, location and facilities that I can find. I’m sure that is the same for most people. Affordability - the Symphony hotel is not expensive, despite the fact that it has spacious, clean rooms and a friendly and cheerful staff. Location - the Symphony hotel is located a short two minute walk from the lake and old town area of Hanoi, the areas where tourists head due to the attractions. Despite this central location, we found it to be very quiet in the nights. Facilities – in no particular order – the breakfast is excellent, cooked and cold varieties plentiful, and cheerfully served by attentive staff. When we inadvertently turned up 15 minutes after the 10.00am cut-off time one morning, we were cheerfully greeted and told to take our time. Nothing was taken away until we had finished (and I drank my usual two cups of coffee!!). The bedroom and en-suite bathroom were spacious, modern and kept very clean. The TV had an excellent picture as well as multiple sport and movie channels in addition to Vietnamese local channels. We found the free hotel wi-fi to be excellent – and a PC is provided in every room with easy internet usage. The hotel safe offered ready access when required, but a secure location for our valuables. The hotel manager, Mr Cuong, was extremely helpful in all matters and offered tours at discounts to the listed prices without being prompted. He arranged for us to be picked up from the airport on arrival and dropped us back at the airport for a very small charge. The airport service was very easy and efficient. You would be crazy to book anywhere else in central Hanoi – but if you do, at least you will give other people the chance to sample the first class service at the Symphony Hotel.
Skrevet 25 november 2015
9,7
Ypperlig
Brian fra Storbritannia
Par
Opphold på én natt i oktober 2015
A well run hotel in central Hanoi”
Rooms, staff, breakfast
We really enjoyed our total four day stay at this hotel. The owner of the property, Cuong, goes the extra mile to ensure that his clients are satisfied with the rooms and services offered. We had a room on the 4th Floor and 5th Floor with a balcony. There is a lift to both these floors. The rooms were a good size with King size bed and a double. The rooms are very clean and there was plenty of hot water and the air conditioner was effective. There is also a mini bar and the prices were very competitive. The breakfast was very good and the coffee was the best we had in all of the hotels that we stayed in Vietnam. The hotel is reasonably located to the Lake and old town and eateries, approx. 10 minutes. We however walked across all districts in Hanoi covering a large area. There is a great feel to this city and I personally enjoyed it much more than Ho Chi Minh city. The owner arranged a trip on the brand new "La Farries" cruise to Ha Long bay for 1 night, two days. The trip was amazing and well worth the money we paid, The highlight of this trip was the three course evening meal in a cave. Absolutely breath-taking.It was not cheap but we were happy with the price. The owner looked after all of our luggage until we returned from the cruise and even paid for our transfer back to Hanoi airport. We highly recommend this hotel for the money paid and service received.
Skrevet 18 november 2015
9,0
Ypperlig
Warren fra Australia
Par
Opphold på 2 netter i november 2015
Good value in great location”
Location and food stalls outside. Close to lake and puppet theatre
Staff very helpful and polite. Good value hotel in good location.
Skrevet 10 november 2015
9,0
Ypperlig
John fra Canada
Gruppe
Superior
Opphold på 2 netter i september 2015
A hotel that truly caters to your needs”
Friendly helpful staff, Lively location, convenience
A good hotel to stay in to get acquaint with Vietnam. This was my first trip to the country. The hotel staff go above and beyond their way to make us feel welcome. They showed us where to exchange money and get SIM card. They offered travel advices and tours to Ha Long Bay. They always offer assistance with a welcoming smile. Complimentary breakfast was excellent. We had their pho everyday and it was tasty. Room was expected for the price paid and we enjoyed it. Hotel is situated in the Old Quarters which is close to many attractions. Streets look totally different at night when street food vendors populate the area (Look to your left when leaving hotel). I recommend being adventurous and try out the street food. Advice: If this is your first time landing in Vietnam/Hanoi, I highly recommend the airport pickup service to the hotel so you can acclimatize to the traffic and motorbikes. Using a map app with GPS on your phone is way easier than orientating yourself with a paper map.
Skrevet 12 oktober 2015
10,0
Ypperlig
Karla fra Australia
Familie med eldre barn
Family deluxe
Opphold på 2 netter i september 2015
Good location, friendly staff”
location, staff, clean
Skrevet 06 oktober 2015
10,0
Ypperlig
EARL fra Filippinene
Gruppe
Family deluxe
Opphold på 2 netter i september 2015
Hospitality at its finest :)”
Location, clean room and bathroom, the best service
We got to Hanoi at 3am and there's nowhere to change money to VND. The city sleeps early so make sure you're not hungry when you land. We took a cab and the very efficient staff Hoi even lend us money to pay the cab driver without any hesitation. He even checked us in early so we can rest and made sure we were comfortable. He even gave us a map since all of us have never been to Hanoi before. The ladies at the restaurant during breakfast were amazing too! I've only seen 3 staff in the hotel but all of them were exceptionally good! This tiny hotel beats service in most 5-star hotels. I'll recommend them to other travelers for sure.
Skrevet 25 september 2015
10,0
Ypperlig
Wun fra Malaysia
Reiste alene
Opphold på én natt i september 2015
Good location. Friendly staffs”
Good location. Cleab. Friendly staffs
Was here for 1 day. Reached the hotel at about 5pm+ & wanted to go out for a walk. The staff was very friendly and immediately offer me a colorful map, showing me where I can go and what I can do. Will definitely come here to stay again if I ever come back to Hanoi as the hotel is centrally located with lots of restaurant, shops & the lake.
Skrevet 23 september 2015
6,0
Chia fra Malaysia
Gruppe
Opphold på 2 netter i juni 2015
budget hotel”
clean and price ok
Skrevet 15 september 2015
10,0
Ypperlig
Karen fra Australia
Par
Deluxe
Opphold på 6 netter i august 2015
In the heart of all the great tourist sights”
Good size hotel rooms. Friendly staff. Central location
Terrific. We will stay there again
Skrevet 08 august 2015
10,0
Ypperlig
Brendan fra Canada
Par
Opphold på én natt i juli 2015
Great hotel in Hanoi”
staff were extremely helpful (organised airport pick-up, Halong Bay cruise, dinner recommendations); close by foot to everything you need; very nice clean rooms with A/C, nice shower + breaky included
Skrevet 25 juli 2015
8,0
Glimrende
Xinyee fra Malaysia
Reiste alene
Family deluxe
Opphold på én natt i april 2015
A Thousand Thanks to the Staff”
Services, Services, Services
Thanks to Mr Cuong so we are able to enjoy ourselves in Vietnam throughout the whole journey. He recommended and help us out with our trip to sapa and halong bay. The hotel also provide us a room to shower and rest before departing to another places. Due to unexpected circumstances, we couldn't book a bus ticket to hue and have to stay at Hanoi for another day, Mr Coung and his staff prepared a clean room and offered us with extremely low price. The staffs always welcome us with bright smile.
Skrevet 08 mai 2015
8,0
Glimrende
hsin-chuan fra Taiwan
Reiste alene
Opphold på én natt i februar 2015
good service with nice receptionist”
location, room, information
Skrevet 27 februar 2015
9,0
Ypperlig
Laura fra Storbritannia
Reiste alene
Opphold på 7 netter i februar 2015
great customer service”
The staff were very friendly, the atmosphere was nice, the food was good.
The staff at Symphony hotel made sure i was comfortable from the moment i arrived. They were very kind and always seemed to be in a great mood. They greeted me every morning and always asked me if i needed anything else. The hotel was well maintained and there were a few breakfast choices and all of which were good and there was plenty. I would recommend anyone to stay here if you value peoples kindness and like a humble environment, for a solo traveller this was perfect.
Skrevet 26 februar 2015
8,7
Glimrende
hsin-chuan fra Taiwan
Reiste alene
Opphold på én natt i februar 2015
Nice location and service ”
Location, service, receptionist
The room was bit humid, and the shower nozzle was block, so water is not very strong
Skrevet 23 februar 2015
10,0
Ypperlig
SABBIR fra Singapore
Par
Opphold på 2 netter i januar 2015
A VERY GOOD HOTEL WITH GOOD PEOPLE”
POLITE, RELIABLE, EXCELLENT
VERY GOOD. THE BOSS MR CUONG WAS VERY HELPFUL AND ALWAYS READY TO GIVE A HELPING HAND. THE STAFFS WERE VERY GOOD AND HELPFUL ALL THE TIME WE NEEDED ANY THING.
Skrevet 13 januar 2015
8,7
Glimrende
Marco fra Sveits
Par
Deluxe
Opphold på 3 netter i januar 2015
3 star Hotel, 5 star service”
Location, service
This is a Hotel that doesnt try to be more than it is; a clean and simple familiy run Hotel. The rooms are small and clean, the minibar has 1.5l bottles of water for the same price as the stores. The outsanding thing is the service. Wether you want a cruise in halong bay, an excellent food tour our just a good adress for you next meal - just ask the owner. The rooms are small and clean, the minibar has 1.5l bottles of water for the same price as the stores.
Skrevet 07 januar 2015