Nyeste kundeanmeldelser

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fra 1682 anmeldelser
  • Renslighet 8,3
  • Fasiliteter 7,8
  • Beliggenhet 8,7
  • Romkomfort/standard 8,4
  • Service 8,7
  • Valuta for pengene 8,5
  • Mat/middag 7,6
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ryan fra USA
Opphold på én natt i november 2014
Wouldn't recommend, definitely will never be back
good location, checking out, not going back
Upon first impression it seemed nice, then it turned into something travel stories are made of. One of the staff was probably drunk when we arrived. Later we learned you couldn't walk in or out the front door without being harassed with a tour option or another way for them to make a commission. Cold showers the first morning. Followed by a breakfast fit for cockroaches. Seriously, there were cockroaches hiding under plates. Not that the food tasted good anyways. They grow a lot of coffee in Vietnam, the hotel's was some of the worst i had in country. Bathroom was old, internet was really slow and hit or miss. Good location, but this isn't a place where i'd recommend to anyone.
Skrevet 23 november 2014

Cornelius fra USA
Reiste alene
Opphold på 2 netter i mars 2014
Great location
Staff, staff, staff
The room was tiny, no window, and had to be aired out.
Skrevet 23 november 2014

Tim fra Storbritannia
Opphold på 3 netter i november 2014
What more could you want?!
Location, value for money and staff
Centrally located, we chose this hotel based on agoda recommendations and we weren't disappointed... So much so we came back for a night after our trip to Halong bay and Cat Ba island. The hotel was neat, with big rooms and a very dedicated team - probably our favourite place since visiting south east Asia over the past 8 weeks. Big shout out to hotel staffs who were so inviting on our first night and upgraded us and sorted out a mix up with the laundry with very little time. An amazing hotel and I'd be happy to recommend to anyone
Skrevet 21 november 2014

Miroslav fra Slovakia
Reiste alene
Opphold på 2 netter i november 2014
food, personal, wilingness
Skrevet 16 november 2014

Adele fra Australia
Familie med eldre barn
Familiesuite med byutsikt (4 voksne)
Opphold på én natt i oktober 2014
Sweet little hotel surrounded by activity
location, structure, staff performance
Only stayed for one night, but our stay was enjoyable. The package included breakfast, so I am only able to rate the food / dining on that one meal - there is no in house room service. It's such a cute little place, lovely rooms which are furnished in a traditional Vietnamese style. It was in the centre of the Ancient Town part of Hanoi, near the lake, lots of restaurants and shops. The staff were wonderful. I would recommend this hotel and would stay here again.
Skrevet 10 november 2014

The fra Australia
Opphold på 2 netter i november 2014
Good value for money. Location is very centralized
The staffs are very good. The room is quite comfortable and best value for money
Skrevet 08 november 2014

NG fra Malaysia
Reiste alene
Opphold på én natt i oktober 2014
no commend due to not stay
location, cheap, helpful staff
no commend due to not stay
Skrevet 04 november 2014

Terence fra Malaysia
Familie med små barn
Opphold på 5 netter i oktober 2014
Family Hotel, A Must Stay!
Friendly hotel staff, great location, good food
The staff are very helpful, making sure we were comfortable and relaxed. We arranged our tours through the hotel and there was no problem at all. Breakfast in the hotel was nice, with food replenished very frequently. The location is very near to Hoan Kiem Lake and the Night Market.
Skrevet 04 november 2014

Terence fra Malaysia
Familie med små barn
Suite med byutsikt
Opphold på 3 netter i oktober 2014
Coming back to a warm place
Location, Staff Friendliness
The rooms are spacious and comfortable. The staff are very attentive and friendly. Although many times we arrive back at the hotel at wee hours and tired, they still greeted us with warm hearts. Tours were arranged by hotel staff and it was very enjoyable.
Skrevet 04 november 2014

Shet fra Malaysia
Reiste alene
Opphold på 3 netter i oktober 2014
Better than 5 star hotels
Great location, spacious room, and best of all -- very friendly, supportive and informative hotel staffs!
It was a really pleasure stay at the Thaison Palace Hotel during my 5 night stay at Hanoi. Perfectly located in the centre of Old Quarter, I was able to walk to a few famous tourist spots such as Hoan Kiem Lake, Water Puppet Theatre, and the Old Quarter City itself. Staffs were really great. Joe and Alice who welcomed me with a cup of Vietnamese Coffee upon my arrival were being really helpful, especially with the planning of my travelling itinerary after knowing that I'd no plan for the next few days. They also bought me a local sim card that allowed me to stay connected with my local friends in Hanoi, as well as family and friends back in my hometown. It was a great relief for me as I didn't know how to speak in Vietnamese. Other staffs, Richie, Henry and Lana were also helping at the best they could to make me feel comfortable throughout the stay. p/s they all speak really good English, so no problem of communicating at all. In overall, I would say this place provides the best hospitality service ever, being at their best abilities to make you as comfortable as possible. Very highly recommended to all kind of travelers especially to solo travelers who didn't have a definite plan just like me!
Skrevet 31 oktober 2014


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