The Imperial Hotel
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The Imperial Hotel

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Basert på 43 omtalerSe hva gjestene har skrevet
8,2
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8,1
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Romkomfort og -kvalitet
Double
Double
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  • 14 m²/151 ft²
  • Dusj og badekar
  • 1 dobbeltseng
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Deluxe double (Deluxe Double)
Deluxe double (Deluxe Double)
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  • 20 m²/215 ft²
  • Dusj og badekar
  • 1 dobbeltseng
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Premium
Premium
...
  • Utsikt: Sjøen
  • 14 m²/151 ft²
  • 1 dobbeltseng
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Twin
Twin
...
  • 14 m²/151 ft²
  • Dusj og badekar
  • 2 enkeltsenger
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Premium dobbeltrom (Premium Double Room)
Premium dobbeltrom (Premium Double Room)
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  • Utsikt: Sjøen
  • 14 m²/151 ft²
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Deluxe Suite - No balcony access
Deluxe Suite - No balcony access
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  • 1 m²/11 ft²
  • Dusj og badekar
  • 1 dobbeltseng
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Deluxe familierom (Deluxe Family Room)
Deluxe familierom (Deluxe Family Room)
...
  • 1 m²/11 ft²
  • Dusj og badekar
  • 1 dobbeltseng
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Lite dobbeltrom (Small Double Room)
Lite dobbeltrom (Small Double Room)
...
  • 1 m²/11 ft²
  • Dusj og badekar
  • 1 dobbeltseng
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Single
Single
...
  • 9 m²/97 ft²
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Standard With View Suite
Standard With View Suite
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    Verifiserte kundevurderinger

    Vurderinger fra Agoda (43)Vurderinger fra Booking.com (2571)
    Renslighet7,8
    Fasiliteter8,3
    Beliggenhet9,2
    Romkomfort og -kvalitet8,1
    Service8,2
    Valuta for pengene8,0
    Skrevet av verifiserte gjester fra Agoda
    Filtrer gjestkommentarer etter:
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    English
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    Romtype
    Double
    Premium
    Deluxe double
    Viser 40 verifiserte gjestekommentarer
    12
    8,0
    Glimrende
    Denise fra Storbritannia
    Par
    Double
    Opphold på én natt i september 2018
    One night”
    We have stayed at the Imperial lots of time over the past 15 years. We used to stay all inclusive in a family room, which was great with 2 boys. This was a flying visit but I got a good deal on the room for just one night. It’s always nice to chill in the sauna & jacuzzi & have a swim in the pool. As always the staff are lovely with a warm welcome from Chris & Monica who have looked after us in the restaurant for years.
    Skrevet 07 september 2018
    9,2
    Ypperlig
    Julie fra Storbritannia
    Par
    Deluxe double
    Opphold på én natt i oktober 2016
    We were upgraded to the Honeymoon Suite!”
    For an overnight stay to break our journey we booked into the Imperial. My partner had a fond memory of visiting the hotel as a child 40 years ago and was curious to see it again. She was not disappointed. Although the building isn't the prettiest from outside it still retains its splendour once through the doors. At reception we were told that we had been upgraded to the honeymoon suite for no particular reason except that the hotel liked to do that occasionally! Room 110 is fantastic! The bedroom has a four poster bed and patio doors leading onto a balcony with a view of the sea; the bathroom with deep bath and separate shower; then comes the living room with patio doors on two sides. One leads out onto your own private sun terrace with lounge beds facing the sea, the other leads out onto a long balcony with the most spectacular panoramic views over the sea. It was more than we could have hoped for. So we decided to really enjoy the luxury of it all and pay a £5.00 surcharge to enjoy supper in our suite. The room service menu is very good. Our meal of grilled salmon steaks and superfoods salad - delicious and was about £13.00 each although we did push the boat out and order a bottle of fizz too. Throughout our visit the staff were fantastic and we would definitely visit again.
    Skrevet 02 november 2016
    8,4
    Glimrende
    Leanne fra Storbritannia
    Par
    Deluxe double
    Opphold på én natt i september 2016
    Glimrende”
    After checking in and arriving at our designated room we were very disappointed. We had started a tab to use the room service however the phone in our room didn't work. The wallpaper was hanging off in various places around the room, the carpet had not been hoovered and the bathroom was not somewhere we felt comfortable showering. We did take these complaints to the manager, who in turn was excellent and she gave us another room. This room was great, clean, gorgeous views of the sea and worth the amount we had paid. The staff at The Imperial were fantastic, very polite and helpful. We ordered breakfast to our room in the morning which arrived on time in accordance with the timescale we selected and it was delicious. The robes and slippers available in our room were a lovely added extra touch. The entrance to this hotel is absolutely stunning, however I do believe the hotel rooms require some tlc. The facilities here were great, we used the swimming pool, sauna and jacuzzi and there is a beauty room/spa treatments available too. The swimming area too could benefit from some updating. Overall, we had a lovely nights stay here and we would return in the future.
    Skrevet 04 september 2016
    5,3
    Karen fra Storbritannia
    Par
    Premium
    Opphold på én natt i juni 2015
    Good and bad”
    The view, the location
    A much anticipated stay was spoiled by faults and mistakes: wrong, broken beds, dirty toilet, shabby furniture/furnishings, dirty balcony and indifferent treatment at reception. I understand that this particular room (mezzanine level) is due for refurbishment - that may help the accommodation begin to come up to the standard of the hotel's view and location. house-keeping is a star - if there is ever a next time, we hope it's on her floor! Any issues mentioned here have been communicated to management and we are awaiting a response.
    Skrevet 02 juli 2015
    7,7
    Veldig bra
    Sarah fra Storbritannia
    Par
    Double
    Opphold på én natt i mars 2015
    Lovey hotel, but in need of some updating”
    Breakfast. Lovely big beds. Friendly staff
    Lovely. We have stayed here twice now. Very close to the centre. I cannot comment on the evening meals as we did not eat here, but a superb breakfast. It is just starting to look a bit dated, so could do with a refurb. But would definitely stay here again
    Skrevet 13 mars 2015
    8,3
    Glimrende
    Kerry fra Storbritannia
    Par
    Premium
    Opphold på 2 netter i desember 2014
    Great weekend”
    Location, Games Room, Comfort
    Overall it was a very enjoyable stay, lovely room with beautiful views. It was good to have the Games room but in the Snooker room there was no information as to where you get the balls and cues. Pity you have to pay parking charges on top of the room price.
    Skrevet 31 desember 2014
    5,7
    Richard fra Storbritannia
    Par
    Double
    Opphold på én natt i september 2014
    Recent visit”
    Location;Bar;outlook
    The stay was average but the rooms left a lot to be desired they are looking tired and there was a lack of attention to cleanliness there were stains on wall tiles and mirrors, wardrobes didn't close correctly, tile grouting was dirty in the bathroom We have been staying at the Imperial for several years with satisfaction but the standards are such that we will now review our opinion. We have already booked for a break between Christmas and the New Year but unless things have improved never again
    Skrevet 10 september 2014
    9,3
    Ypperlig
    Victoria fra Australia
    Par
    Double
    Opphold på 2 netter i juli 2014
    Great Escape”
    Views, staff and rooms
    Great Staying experience
    Skrevet 31 juli 2014
    9,7
    Ypperlig
    Roland fra Storbritannia
    Par
    Premium
    Opphold på 3 netter i mars 2014
    Great views. Good surroundings. Reception staff ex”
    Views. Garden. Peace.
    Reception staff (Mia & Andy) where excellent and a good advert for the hotel. Food well presented. The room we had (147) was clean, tidy, large and uninterrupted views over the bay.
    Skrevet 19 mars 2014
    8,0
    Glimrende
    Teresa fra Storbritannia
    Gruppe
    Double
    Opphold på én natt i november 2013
    Lovely stay, good food & service. Great views.”
    Views, food and bar/sitting area
    Skrevet 13 november 2013
    8,0
    Glimrende
    Andrew fra Storbritannia
    Par
    Opphold på én natt i juni 2013
    Great Views and Location”
    Great view, large room and good location
    Enjoyed the stay very much, great fitness centre, awesome views and very large room. Balcony overlooking the bay with sea views.
    Skrevet 01 oktober 2013
    8,7
    Glimrende
    Lee fra USA
    Par
    Double
    Opphold på én natt i juni 2013
    Agatha Christie country”
    Location, comfort, history
    My wife and I are fans of Agatha Christie, so we wanted to visit the town where she was born and the hotel mentioned in several of her books. And we were not disappointed: the Imperial was within walking distance of all the major Christie sites, including the Torquay Museum. We had tea on the beautiful terrace overlooking the bay just as Miss Marple did. We loved the quiet simple elegance of the Imperial and could not help noticing how many other people there were clearly enjoying themselves too.
    Skrevet 05 juli 2013
    9,0
    Ypperlig
    Nigel fra Storbritannia
    Par
    Double
    Opphold på 2 netter i mai 2013
    interesting”
    1. close to harbour 2. very grandeur 3. amazing views over the bay from the restaurant
    Unfortunately, there was a 24hr long party (with band & disco) going on in a property behind the hotel which kept most of us with rooms at the rear, awake until 4.30am. It apparently happens from time to time. Night porter most helpful but couldn't do anything about it. Also, on last morning, there was no hot water in our room for showering and shaving. Apart from that, though, the stay was most pleasant.
    Skrevet 04 juni 2013
    6,0
    Deepak fra India
    Par
    Double
    Opphold på én natt i mai 2013
    Over Priced”
    Interiors, view from Restaurant, Location
    Parking charges are way too high, with no clear indications about the rate. A sheltered parking is £15 per night
    Skrevet 08 mai 2013
    10,0
    Ypperlig
    Steven fra Storbritannia
    Familie med små barn
    Double
    Opphold på én natt i mars 2013
    excellent ”
    rooms, facilities and staff
    Our stay was excellent. We booked two standard rooms but was upgraded to deluxe, sea views,balcony,excellent bathroom. The facilities were great and the staff were very friendly.We didn't dine there so cannot comment on that but the breakfast was great and the staff were very helpful and attentive.
    Skrevet 04 april 2013
    8,0
    Glimrende
    STEPHEN fra Storbritannia
    Par
    Double
    Opphold på 2 netter i september 2012
    very nice hotel”
    friendly staff,superb views, excellent value for money,spa very good
    exceptional hotel for money,views are breathtaking,yes decor is a little dated but this adds to the charm.informative friendly staff,only comment is signage/directions to hotel could be a little clearer.spa very good again could use a little updating
    Skrevet 26 september 2012
    3,0
    jennifer fra Storbritannia
    Forretningsreisende
    Opphold på 2 netter i august 2012
    great location and superb service stunning view”
    ideallocation, luxury accommodation, first class facilities
    Offered upgrade to sea view room, late check out. Attentive helpful staff who were professional and knowledgable about the area. The gardens are well maintained and I was impressed with the beautiful outside heated swimming pool and decking sitting out area. Some of the areas of the hotel need refurbishing./restyling but this did not spoil my stay. Good car parking and short walk into town.
    Skrevet 27 august 2012
    6,3
    Hyggelig
    Paul fra Storbritannia
    Par
    Premium
    Opphold på 2 netter i august 2012
    Good service but the hotel's faded.”
    Good location; excellent views across the Bay from the restaurant, bars, seaview bedrooms and outdoor pool terrace; friendly efficient and helpful staff; nice public areas; good bathroom with a real opening window..
    Good points as above, but the hotel feels faded and fading. The bed was soft and saggy; floorboards sagged and creaked; most of the furniture needed refurbishing or replacing. Great views from the bedroom, but not a good place to sleep at all. The outdoor pool and terraces also closed in the evenings despite lovely sunny weather and swimmers wanting to stay in.
    Skrevet 25 august 2012
    9,0
    Ypperlig
    beryl fra Storbritannia
    Familie med små barn
    Opphold på 4 netter i august 2012
    Lovely Hotel, excellent views”
    Fabulous views...lovely sea view bedrooms
    Our stay from the first moment was met with a very friendly welcome, staff were lovely. Hotel was grand but could do with a little touch up around the hotel ie paint walls etc otherwise lovely stay.
    Skrevet 20 august 2012
    9,7
    Ypperlig
    michael fra Storbritannia
    Gruppe
    Opphold på 3 netter i juli 2012
    lovely hotel”
    location, breakfast, facilities
    Booked this for the wife and her sister for a 3 day mid week break (all in with breakfast no treatments). They loved every minute of it, the rooms are always tidy even though the rooms do need a little updating.Facilities were brill and to eat your breakfast looking over the harbour was fantastic. 2 miute walk to the harbour. Please note it is a day to park at the hotel.
    Skrevet 06 august 2012
    12
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