Thistle Trafalgar Square - The Royal Trafalgar
Thistle Trafalgar Square - The Royal Trafalgar
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9,5
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Thistle Trafalgar Square - The Royal Trafalgar

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Glimrende
Basert på 183 omtalerSe hva gjestene har skrevet
8,4
83% ville anbefalt denne til en venn
Valuta for pengene7,8
Vurdering av beliggenhet9,5
Nærmeste flyplassLondon City flyplass (LCY)
Avstand til flyplassen12,7 km
Egen restaurantJa
  • 300 m til offentlig transport

  • Gratis trådløst Internett på alle rom

  • Veksling av penger

  • Klimaanlegg

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8,4
Glimrende
Romkomfort og -kvalitet
Standard double (Standard Double)
Standard double (Standard Double)
...
  • Utsikt: Byen
  • 13 m²/140 ft²
  • 1 dobbeltseng
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Executive king bed (Executive King Bed)
Executive king bed (Executive King Bed)
...
  • Utsikt: Byen
  • 24 m²/258 ft²
  • 1 sofaseng
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Junior suite dobbeltseng (Junior Suite Double Bed)
Junior suite dobbeltseng (Junior Suite Double Bed)
...
  • Utsikt: Byen
  • 36 m²/388 ft²
  • 1 king bed og 1 sofaseng
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Standard twin (Standard Twin)
Standard twin (Standard Twin)
...
  • 15 m²/161 ft²
  • Røykfrie gjesterom
  • 2 enkeltsenger
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Standard single (Standard Single)
Standard single (Standard Single)
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Standard trippel (Standard Triple)
Standard trippel (Standard Triple)
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Executive twin (Executive Twin)
Executive twin (Executive Twin)
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Executive twin (Executive Twin)
Executive twin (Executive Twin)
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Deluxe twin rom (Deluxe Twin Room)
Deluxe twin rom (Deluxe Twin Room)
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  • Røykfrie gjesterom
  • 2 enkeltsenger
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Royal Trafalgar  Junior Suite
Royal Trafalgar Junior Suite
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Verifiserte kundevurderinger

Vurderinger fra Agoda (183)Vurderinger fra Booking.com (1001)
Renslighet8,7
Fasiliteter7,7
Beliggenhet9,5
Romkomfort og -kvalitet8,4
Service8,5
Valuta for pengene7,8
Skrevet av verifiserte gjester fra Agoda
Filtrer gjestkommentarer etter:
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mer
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Standard double
Executive king bed
Junior suite dobbeltseng
Standard twin
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Viser 147 verifiserte gjestekommentarer
12345
9,0
Ypperlig
Jan fra Norge
Par
Executive king bed
Opphold på 4 netter i november 2012
Perfekt plassert hotell for Londonsturen”
Beliggenhet
Koselig hotell med GODE senger midt på Trafalgar square! Upåklagelig om man ser bort fra den høye prisen, og WiFi'en. Det er skikkelig dyrt å bo her. Og man må betale for internett, per døgn, eller fem dager... Dette bør vere inkludert på et hotell i 2012!
Skrevet 14 november 2012
6,0
KIAN fra Singapore
Reiste alene
Standard double
Opphold på én natt i september 2018
Great Location and Decent Rooms”
Great Location and decent rooms. Only thing negative was the water heater is disappointing. The temperature was inconsistent and can go from warm to hot suddenly which was very annoying when I shower.
Skrevet 18 september 2018
Dear Kian, Thank you for your review. We are glad you had an overall good stay with us. However I am sorry to hear you experienced a maintenance issue in your room. I will speak to the team personally to ensure we do a more thorough check before allowing our guests into the bedrooms. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards, Tatiana
Svarte 18 september 2018
Thistle Trafalgar Square - The Royal Trafalgar
6,8
Hyggelig
Heather fra Storbritannia
Familie med eldre barn
Standard double
Opphold på 2 netter i september 2018
Great hotel but wary of location”
This hotel was perfect. Great room amazing bed and helpful staff. I was not so sure on location atvpresent as a lot of building work going on so access was down quiet alley ways which did not feel safe. Also there tended to be groups of drinkers on the doorstep.
Skrevet 09 september 2018
Dear Heather, Thank you for your review. We are glad you had an overall good stay with us and our team looked after you so well. Please accept my sincere apologies for the nuisance caused by the construction works opposite the hotel. Whilst we understand this is a huge inconvenience for our guests, these are external projects handled by external and private companies. Please rest assured your concern about some unpleasant people near the hotel has been addressed and we are working with the local authorities in order to find a solution. We do hope to welcoming you back in our hotel in the near future. Warm regards, Tatiana
Svarte 10 september 2018
Thistle Trafalgar Square - The Royal Trafalgar
6,4
Hyggelig
kittipong fra Thailand
Reiste alene
Standard double
Opphold på én natt i august 2018
Hyggelig”
No refrigerator in the room. No free bottle water.
Skrevet 31 august 2018
Dear Kittipong, Thank you for your review. I am deeply sorry that you didn't fully enjoy you stay with us. We do offer a variety of rooms all with different features, such as mini fridge. Bottles of water are available upon request. We hope you will allow us the opportunity to welcome you back in our hotel in the future. Kind regards, Tatiana
Svarte 31 august 2018
Thistle Trafalgar Square - The Royal Trafalgar
5,6
Vikas fra USA
Par
Standard twin
Opphold på én natt i august 2018
Over gjennomsnittlig”
The bathtoom had mold in it. Housekeeping was not up to the mark
Skrevet 30 august 2018
Dear Vikas, Thank you for taking the time to review us. I am deeply sorry to hear that the cleanliness of the room was not up to the standard. Our Housekeeping team does their best to deliver high standard room service and I apologise that we were not able to meet your expectations. I will be really grateful if you allow us the opportunity to welcome you back next time you plan to come to London to show you that we can fully meet your expectations. Kind regards, Tatiana
Svarte 31 august 2018
Thistle Trafalgar Square - The Royal Trafalgar
8,0
Glimrende
Seraj fra Australia
Par
Standard double
Opphold på 7 netter i august 2018
The Best Location”
We enjoyed our stay very much
Skrevet 28 august 2018
Dear Seraj, Thank you very much for you feedback! I am glad to hear that you had a great stay and you enjoyed the benefits of our superb location. The team and I all look forward to welcoming you back! Warm regards, Tatiana
Svarte 28 august 2018
Thistle Trafalgar Square - The Royal Trafalgar
9,6
Ypperlig
Sharon fra Storbritannia
Gruppe
Standard double
Opphold på én natt i august 2018
Will return ”
Staff and customer service excellent Breakfast fab
Skrevet 13 august 2018
Dear Sharon, Thank you very much for your feedback! I am glad to hear that you had a great stay with us and you enjoyed the breakfast. The team was very happy to receive your compliments and we all look forward to welcoming you back soon! Kind regards, Tatiana
Svarte 13 august 2018
Thistle Trafalgar Square - The Royal Trafalgar
9,2
Ypperlig
Joe fra USA
Par
Deluxe king rom
Opphold på 4 netter i august 2018
Joe & Kim P.”
The hotel is everything you need to be clean, comfortable and in an excellent location central to most of London's attractions and very close to many good restaurants at Piccadilly and Leicester Squares as well as Covenant Garden. The front desk and staff are a pleasure and helpful. Small convenience stores and sandwich shops directly across the street. This hotel is great value for sight seeing tourists.
Skrevet 12 august 2018
Dear Joe and Kim, Thank you for taking the time to review us! I am delighted to see that you had a great experience with us, that you enjoyed the benefits of our superb central location and that the team proved to be friendly and helpful. The team and I look forward to welcoming you back soon! Warm regards, Tatiana
Svarte 13 august 2018
Thistle Trafalgar Square - The Royal Trafalgar
9,2
Ypperlig
AIDAN fra Storbritannia
Familie med små barn
Executive king bed
Opphold på 2 netter i juli 2018
Great plsce to stsy”
Great hotel, great staff and so convenient.
Skrevet 01 august 2018
Dear Aidan, Thank you very much for taking the time to review us. I'm delighted you had a great stay with us and that our team looked after you so well. We look forward to welcoming you back for a future visit. Kind regards, Tatiana
Svarte 02 august 2018
Thistle Trafalgar Square - The Royal Trafalgar
8,8
Glimrende
Cecilia fra Hongkong
Familie med små barn
Deluxe king rom
Opphold på én natt i juli 2018
Glimrende”
Not enough staff in breakfast restaurant, could see they didn’t stop to work but chairs had a lot of crumbs! Manageress and staff were very helpful!
Skrevet 16 juli 2018
Dear Cecilia, Thank you for taking the time to feedback on your recent stay with us. I am pleased to hear that our team looked after you so well during your stay. I am deeply sorry that you did not fully enjoy your experience with us and that you witnessed such service failures. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards, Tatiana
Svarte 16 juli 2018
Thistle Trafalgar Square - The Royal Trafalgar
8,8
Glimrende
Jackie fra Storbritannia
Par
Standard double
Opphold på én natt i juli 2018
Glimrende”
Small rooms- but normal for the area . Expensive - but again average for the area Central location Not enough tourist information in reception.
Skrevet 12 juli 2018
Dear Jackie, Thank you for taking the time to review us. We are pleased that you found the hotels location so convenient during your visit to London. We are sorry to hear that you found the hotel expensive, we do set our prices based on demand and prices do vary dependant on availability. We do offer a variety of rooms all of different bedroom and bathroom sizes, so we do hope to welcome you back to show you that we can fully meet of all your expectations. Kind regards, Tatiana
Svarte 13 juli 2018
Thistle Trafalgar Square - The Royal Trafalgar
8,8
Glimrende
Leslie fra USA
Familie med eldre barn
Deluxe king rom
Opphold på én natt i juli 2018
Fab location and quiet”
So convenient to museums, tube and theatres!!!! And yet, it’s down a tiny street and out of the fray. I stay here all the time. The only con is that there is no gym and the “bar and restaurant” are pretty minimal. But with so much at a stone’s throw- get out and find somewhere great!!!! Love this place.
Skrevet 11 juli 2018
Dear Leslie, Thank you for your review. I'm delighted you enjoyed our central location and that our team at Thistle Trafalgar Square looked after you so well. We do have a small bar in the Restaurant and we are surrounded with three bars within two minutes walking distance.We have a gym at our sister property the Thistle Piccadilly hotel within 2 minutes walking distance down the road from us that is available to our guests aswell. We look forward to welcoming you back for a future visit. Kind regards, Layla
Svarte 11 juli 2018
Thistle Trafalgar Square - The Royal Trafalgar
10,0
Ypperlig
Charles
Familie med små barn
Deluxe king rom
Opphold på 5 netter i juli 2018
Great location great value quality hotel ”
Couldn’t beat the location, price, or service. Would recommend Thistle Trafalgar Square to anyone. Will definitely go back for another stay
Skrevet 10 juli 2018
Dear Charles, Thank you for your review. I'm delighted you enjoyed our central location and that our team at Thistle Trafalgar Square looked after you so well. We look forward to welcoming you back for a future visit. Kind regards, Layla
Svarte 11 juli 2018
Thistle Trafalgar Square - The Royal Trafalgar
8,8
Glimrende
Nicola fra Storbritannia
Familie med eldre barn
Standard double
Opphold på 2 netter i juni 2018
Glimrende”
Excellent hotel in a very good location. The rooms were very comfortable and the staff were extremely pleasant, friendly and helpful. Would certainly stay again. Nicola and family
Skrevet 03 juli 2018
Dear Nicola, Thank you for your review. I'm delighted you enjoyed our central location and that our team at Thistle Trafalgar Square looked after you so well. We look forward to welcoming you back for a future visit. Kind regards, Layla
Svarte 03 juli 2018
Thistle Trafalgar Square - The Royal Trafalgar
8,8
Glimrende
Michael fra Australia
Par
Standard double
Opphold på 2 netter i mai 2018
Explore London”
We had planned to explore London and only had 1.75 days to do it. Not enough really but unfortunately upon arrival ate dinner at the Thistle. My wife got food poisoning from a chicken club sandwich. She was bed ridden for the full time we were there. I did mention the problem to reception staff who did very little about helping us until I posted negative comments on social media and all of a sudden they wanted to help. These days you need to be proactive not reactive, as they were. Our time in London was ruined as a result. The hotel is centrally located and very convenient to Leicester Square and trafalgar square, china town etc but I wouldnt eat there. Plenty of other options anyway.
Skrevet 02 juli 2018
Dear Michael, Thank you for taking the time to feedback on your recent stay with us. I am deeply sorry that you did not enjoy your experience with us and that you witnessed such service failures. Our Restaurant and Bar Manager Pavlos came to a mutual agreement with you during your stay with us. Please do contact Pavlos to discuss this further. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards, Layla
Svarte 02 juli 2018
Thistle Trafalgar Square - The Royal Trafalgar
8,0
Glimrende
Elaine fra Storbritannia
Par
Standard twin
Opphold på 2 netter i juni 2018
Veldig bra”
Bathroom wasn’t quite as clean as it should be. The door was rotten at the bottom in the bathroom and the bed side table was broken
Skrevet 19 juni 2018
6,8
Hyggelig
Simon fra Singapore
Familie med små barn
Executive king bed
Opphold på 3 netter i mai 2018
No fridge!”
In this day and age, it is surprising and disappointing to find a reasonably starred hotel room with no fridge in it. There was nowhere to store the milk for my young daughter and we ended up putting the carton of milk on the window sill with the hope that the cold air would keep it chilled. Unfortunately, the air during our stay wasn't always chilled. It cannot cost much to put a small fridge or chiller in every room so I hope the Hotel will look into this. The Thistle Picadilly which is about 2 minutes away has a fridge in every room. The rooms are also very cramped with no place to actually open luggage. We had to move around the coffee table and armchair just to make enough space on the floor to open our luggage. The staff, especially the front desk staff are really friendly and get my five stars vote except for one lady who should probably do another job that doesn't involve dealing with guests .... she was really nasty, unhelpful and grouchy.
Skrevet 04 juni 2018
Dear Simon, Thank you for taking the time to review on your recent stay with us. I'm sorry that on this occasion we did not meet your expectations. I hope that this experience will not deter you from returning to us in the future. I can advise that we offer a variety of room categories of different sizes and features, some include a mini-fridge which we can provide if requested. I invite you to contact me directly for the opportunity to rectify matters. I hope to hear from you soon. Warm regards Carly Baker Hotel Operations Manager
Svarte 16 august 2018
Thistle Trafalgar Square - The Royal Trafalgar
8,8
Glimrende
Ceri fra USA
Forretningsreisende
Standard double
Opphold på én natt i mai 2018
Nice hotel conveniently located”
Just between Trafalgar and Leicester Squares, this a great location for business or leisure travel. Within a very short walk you have two major tube stations and umptygrigg bus routes. Leicester Square and the area around it are going through a big building spree at the moment (May 2018) but I haven’t been badly affected by noise or mess. There are nice places to eat in all price ranges as well as movies (slightly fewer while the big cinemas in Leicester Square are redone) and theatres. The hotel is as clean and tidy as you would expect in this price range and the staff are mostly very friendly and helpful.
Skrevet 12 mai 2018
Dear Ceri, Thank you for providing your feedback further to your stay at the every hotel Piccadilly. I am glad to hear that you had a great stay with us and that you enjoyed the benefits of our superb Central location. The team was very happy to receive your compliments and we all look forward to welcoming you back. Kind regards, Layla
Svarte 14 mai 2018
Thistle Trafalgar Square - The Royal Trafalgar
9,6
Ypperlig
Adrian fra Australia
Par
Standard double
Opphold på én natt i mai 2018
Friendly welcoming hotel in the heart of the West End”
The Thistle is a gem. It nestles right beside the National Gallery with Trafalgar Square to one side and Piccadilly Circus easy distance to the other. The staff were very helpful and friendly. We had booked the wrong date for our stay, and the manager Milano went out of his way to try and remedy this, giving us a cup of coffee while we waited. The room was large and on a corner with a view to Leicester Square. Shower was terrific. Breakfast offered a huge variety and was absolutely delicious. We had a wonderful stay and will stay again next time in London.
Skrevet 10 mai 2018
Dear Adrian, Thank you for providing your feedback further your stay at the Thistle Trafalgar hotel. I am glad to hear that you had a great stay and you enjoyed the benefits of our superb location and the hospitality of our team. The team was very happy to receive your compliments and we all look forward to welcoming you back! Kind regards, Layla
Svarte 11 mai 2018
Thistle Trafalgar Square - The Royal Trafalgar
9,6
Ypperlig
Sandra fra Storbritannia
Par
Standard double
Opphold på én natt i april 2018
Wonderful location”
Tucked away behind the National Gallery, off Trafalgar Square, this hotel is within walking distance of theatreland and many major attractions. Building works are going on all around it, but we found it interesting to watch from our window, and there was no noise that annoyed us. This was the second time we had stayed there.
Skrevet 20 april 2018
12345
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