Wisma SMR

Leave it for the locals”

Normally for a low priced hotel I am generous with my reviews and don't judge them too harshly, because I don't expect 5 star service for a 1 star price. But for this hotel, there is no way I could say anything positive other than that the reception staff are very friendly and nice people. That is the only positive thing. The outside of the building looks fine, then you arrive in the opulent and lavishly decorated lobby and you think it must be going to be a good value hotel. Then you will go to see your room and at that point you better hope you have good control of your abdominal muscles or else easy access to a bucket. The room is DIRTY. Very much so. And the toxic levels of napthalene and other chemicals used to suppress bugs and stink from drain is overwhelming. This place isn't even good for one night, and we had to endure 5 nights of this hotel from hell, with our hair and clothes smelling of the chemicals for days after. Local kids stay here and use it for obvious things that can't be written on a family-friendly website, and those kids make noise all night running about knocking on each other's doors and chatting for no logical reason. The power cuts out constantly. The shower is warm water, which was a good point. We had to pay to clean the bathroom ourselves, because we couldn't even wait for them to clean it. They have 4 cleaning staff who don't know how to clean a room. Our bed had hair on it from previous guests, really obvious was not changed. Blanket was stained with menstrual blood in multiple places. Clearly had never been washed ever. The reception guy had to come to clean our room because the cleaning staff weren't up to the task and he had to use a concreting trowel to scrape the muck out of the corners of the room. These guys at the reception are really trying hard to make the hotel work, but the owner is too reluctant to spend money on his hotel, put too much into the lobby and left the rooms to go to hell, and they did! We moved to a bet