Neo Eltari Hotel Kupang
Neo Eltari Hotel Kupang
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"Staff were very friendly and looked after us really well."

Miranda

|

May 6, 2018

Superior Room - Guestroom Neo Eltari Hotel Kupang
Superior Room - Guestroom
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Interior view Neo Eltari Hotel Kupang
Interior view
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Interior view Neo Eltari Hotel Kupang
Interior view
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Bathroom Neo Eltari Hotel Kupang
Bathroom
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See map Neo Eltari Hotel Kupang
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Excellent
Location
8.0
See all 41 photos Neo Eltari Hotel Kupang
See all 41 photos
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What guests are saying:
Neo Kupang is the best value in the City
Yuwan from Indonesia
Business traveler
first choice for Kupang, nice clean room and nice staff. no cost transfer to airport will be an advantages
singgih from Indonesia
Business traveler
Great
Erwinna from Indonesia
Business traveler
Great
Erwinna from Indonesia
Business traveler
Great
Erwinna from Indonesia
Business traveler
Excellent
From 118 reviewsSee what guests said
8.4
/
10
Excellent room comfort and quality
8.9
Recommended by 92% of guests
Value for money8.8
Location rating8.0
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
8.9
Excellent
Room comfort & quality
Executive Suite
Executive Suite
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Superior Room
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed
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Superior Room Only
Superior Room Only
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
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Executive Suite
Executive Suite
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Shower
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Double
Double
...
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    Single Superior
    Single Superior
    ...
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      Have a question for Neo Eltari Hotel Kupang?

      What people love about the property

      • "A great hotel, with such great value for money."

        Nelly

        |

        December 16, 2016

      • "Hotel Neo is nice and clean and staff is super nice."

        Antonia

        |

        December 5, 2016

      • "First choice for Kupang, nice clean room and nice staff."

        singgih

        |

        November 10, 2016

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      More about Neo Eltari Hotel Kupang

      More about Neo Eltari Hotel Kupang

      "The facilities are good, relatively clean hotel, helpful sta..."

      Daniel

      |

      May 10, 2017

      An overview

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      What they offer

      "The breakfast is good"

      Wida

      |

      October 25, 2017

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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (118)Booking.com Reviews (188)
      8.4
      /
      10
      Cleanliness8.5
      Facilities8.4
      Location8.0
      Room comfort and quality8.9
      Service8.6
      Value for money8.8
      Provided by verified guests of Agoda
      All languages
      All guests (118)
      All room types
      Showing 65 verified guest comments
      1234
      9.6
      Exceptional
      RATNA from Indonesia
      Business traveler
      Superior Room
      Stayed 1 night in October 2018
      nice and clean hotel”
      just perfect for business travellers complete with the sea view, but for leisure they need to add some extra facilities
      Reviewed November 12, 2018
      9.6
      Exceptional
      RATNA from Indonesia
      Business traveler
      Superior Room
      Stayed 2 nights in October 2018
      nice hotel near the airport”
      good view, good bed, good service, and perfect for budget
      Reviewed October 23, 2018
      9.2
      Exceptional
      Premana from Indonesia
      Business traveler
      Superior Room
      Stayed 2 nights in October 2018
      Exceptional”
      Very kind and helpful staff. Convenient location for our visit purpose (close to the airport and to the University of Nusa Cendana). Clean and pleasant rooms with adequate amenities. Food and beverage are very good. Hotel has shuttle service to and from the airport which helps tremendously. Hotel also assists in getting local transportation which is rather costly but worth it if you need quick and easy transportation in and around the city of Kupang. In short: highly recommended.
      Reviewed October 15, 2018
      10.0
      Exceptional
      Pawed from Malaysia
      Family with young children
      Stayed 1 night in June 2018
      Exceptional”
      Friendly staffs, hotel shuttle available to and from airport. Easy access.
      Reviewed June 25, 2018
      10.0
      Exceptional
      Miranda from Australia
      Group
      Superior Room
      Stayed 1 night in May 2018
      Great location near airport ”
      We stayed here as we needed to be close to airport. It is a great hotel and would definitely stay here for longer stays. Staff were very friendly and looked after us really well.
      Reviewed May 06, 2018
      8.0
      Excellent
      Miranda from Australia
      Group
      Superior Room
      Stayed 1 night in April 2018
      Short Stay near Airport ”
      This is a lovely hotel close to airport with great facilities and friendly staff. It had everything except I would have liked to have a hairdryer in my room.
      Reviewed May 01, 2018
      10.0
      Exceptional
      Meby from Indonesia
      Business traveler
      Superior Room
      Stayed 1 night in January 2018
      Nice”
      Good location, especially for transit. 5 mins away from airport and free airport shuttle service available!
      Reviewed January 12, 2018
      Dear Meby, Thank you for your kind words and compliment to us. We are very happy to know that you meet your expectation during stay with us. Thank you and hopefully your experience will lead you back at NEO Eltari Kupang.
      Responded January 13, 2018
      Neo Eltari Hotel Kupang
      4.4
      nicholas from Saudi Arabia
      Family with young children
      Executive Suite
      Stayed 4 nights in December 2017
      owners invested cheaply and forgot to train the staff”
      There two or three good staff.But majoirty really struggle to understand they are in service business.My feeling the owners invested in real estatebut forgot to train the staff that they are their for the guest and not the other way round..Only small issue no iron or in board even advertised..told.three different stories about this subject. One night for airport flight next day.ok if price is cheap...oh they are very eco friendly the air con in public areas non existent.....
      Reviewed December 29, 2017
      Dear Nicholas, Thank you for your review toward us regarding your current experience during stay. Regret to hear that you did not met your expectation with our service. We will taking an action shorty to re-train entire staffs as develop their professional hospitality in handling our guest as well. Review like yours is definitely to improve our service in all aspect. We assure that the same experience will not happen again on your upcoming stay. Thank you for time to share your experience, please allow us to serve you better than previous one at NEO Eltari Kupang.
      Responded December 29, 2017
      Neo Eltari Hotel Kupang
      8.8
      Excellent
      Sherry from United States
      Couple
      Superior Room
      Stayed 1 night in December 2017
      Really Good Value”
      For $22 (at the time of our booking), we received a spacious room with a very comfortable bed. Service was excellent for the most part. A good hotel if you want to spend time on the premises. Location is great if you are looking to be close to the airport; otherwise, there are not too many restaurants nearby. The plus side is that the hotel offers free shuttle service to the Lippo shopping center, which is convenient for those without motors or vehicles. A notable downside for us was that while the room itself was actually very clean, including linens, there were several tiny baby cockroaches every day that appeared crawling on the walls and the floors.
      Reviewed December 23, 2017
      Dear Sherry, Thank you for taking the time to leave a review on your stay at NEO Eltari Kupang, we are really glad to hear your compliment about our place and facilities , and also sad that some of the experience might not meet the best for your stay. We assured you that we are taking steps in order to meet the expectations and strive to give our best that we can to fulfill that. We do hope you have a good quality time, and the memories will bring you back in the near future.
      Responded December 24, 2017
      Neo Eltari Hotel Kupang
      5.6
      Tong from Malaysia
      Business traveler
      Superior Room
      Stayed 3 nights in November 2017
      Latest Ashton Group of hotels”
      Stayed here long term. Rooms are good size. This time my room was insects-free... Good power shower.. comfortable bed.. Breakfast choice not impressive. Nice pool with view of the sea (miles away). Staff are friendly. No 24 hrs room service. Kitchen closes at 11pm.... Complimentary to and fro airport which is 5 mins drive away.
      Reviewed November 22, 2017
      Dear Tong, Thank you for sharing your recently experience stay. We will definitely to improve our service to create our guest comfort and meet their expectation. Your issue is our concern to taking a necessary action. Thank you your review and please give us other chance to serve you better in the near future.
      Responded December 12, 2017
      Neo Eltari Hotel Kupang
      8.8
      Excellent
      Andri from Indonesia
      Solo traveler
      Superior Room
      Stayed 1 night in November 2017
      Great”
      Pokoknya pasti kessna kalo datang ke kupang
      Reviewed November 19, 2017
      Dear Andri, Terimakasih atas kesetiaan dan kepercayaan nya memilih hotel NEO Eltari Kupang. kami sangat bangga dan bahagia bisa memberikan yang terbaik kepada seluruh pengunjung untuk menikmati layanan dan fasilitas kami. Kami tunggu kedatangan Anda kembali di NEO Eltari Kupang.
      Responded December 12, 2017
      Neo Eltari Hotel Kupang
      6.8
      Good
      Tong from Malaysia
      Business traveler
      Superior Room
      Stayed 2 nights in October 2017
      New & Modern Hotel”
      Stayed for more than a week here. Very near to airport (5 mins drive) and free shuttle. Also free shuttle to Kupang largest mall. Room is good size however, infested with cockroaches. After spraying with insecticide still many more!! Good bedding and power shower. Food is average with overpirced beer!
      Reviewed October 29, 2017
      Dear Tong, Thank you for your compliment toward us. We will review our beverage price and will coordinate with our team on this. We are deeply sorry that you find less experience. Thank you for sharing and please give us other opportunity to serve you better very soon.
      Responded December 12, 2017
      Neo Eltari Hotel Kupang
      9.6
      Exceptional
      Wida from Indonesia
      Business traveler
      Superior Room
      Stayed 1 night in August 2017
      Exceptional”
      The hotel service especially the airport transfer is very good and on time.. the staff is very kind and helping.. the breakfast is good. The location to the city is quite far, but very near with the airport.
      Reviewed October 25, 2017
      Dear Wida, Thank you for your kind words toward to us. We are really happy to know that you enjoyed our service and facilities. We will do our best to accommodation whats our guest needs to keep their expectation. Thank you for your sharing and we would love to serve you better on your upcoming stay.
      Responded December 15, 2017
      Neo Eltari Hotel Kupang
      10.0
      Exceptional
      Andri from Indonesia
      Solo traveler
      Superior Room
      Stayed 1 night in September 2017
      Exceptional”
      Great semuanya
      Reviewed October 03, 2017
      Dear Andri, Terimakasih atas kepercayaan nya memilih hotel NEO Eltari Kupang. Kami sangat bahagia mengegtahui bahwan Anda merasa puas dan nyaman tinggal bersama kami. Kami tunggu kedatangan Anda kembali.
      Responded December 15, 2017
      Neo Eltari Hotel Kupang
      10.0
      Exceptional
      Kevin from Australia
      Family with teens
      Superior Room
      Stayed 1 night in July 2017
      Exceptional”
      I was pleasantly surprised at just how good this hotel was. Rooms were fantastic, nice view and the food at the restaurant was nice. I would definitely stay there again. Bonus was the free shuttle to the airport. Only negative was the pool closed at 6pm. But that was a minor issue.
      Reviewed July 13, 2017
      Dear Kevin, Much appreciated and glad to received your fantastic words toward to us. We definitely to share your kind words to the entire team that you meet your expectation. Thank you and we would love to serve you in the near future.
      Responded December 15, 2017
      Neo Eltari Hotel Kupang
      8.0
      Excellent
      Jago from Australia
      Business traveler
      Superior Room
      Stayed 1 night in June 2017
      Good , easy , clean ”
      Loctaion is good
      Reviewed July 06, 2017
      Dear Jago, Thank you for sharing your feedback to us and we are really happy to received your kind words. Thank you and we look forward to serve you better in the near future.
      Responded December 15, 2017
      Neo Eltari Hotel Kupang
      8.8
      Excellent
      William from Australia
      Solo traveler
      Superior Room
      Stayed 1 night in July 2017
      New, Clean and Close to Airport”
      New hotel, clean rooms, nice open eating/pool area, friendly staff. Great for a single night stopover not too far from the airport
      Reviewed July 05, 2017
      9.2
      Exceptional
      Kristina from Indonesia
      Business traveler
      Superior Room
      Stayed 1 night in June 2017
      Excellent ”
      Very clean and cheap! The location near to the airport makes it perfect for transit stay. But of course it's comfortable room deserves to be considered for holiday stay..
      Reviewed June 19, 2017
      10.0
      Exceptional
      Jonathan from Indonesia
      Family with teens
      Superior Room
      Stayed 1 night in May 2017
      neo hotel”
      thishotel is around ten minutes from airport, and it's recomended for transit passengger
      Reviewed May 16, 2017
      8.0
      Excellent
      Daniel from Indonesia
      Business traveler
      Superior Room
      Stayed 1 night in May 2017
      Decent hotel but very troublesome internet for business traveller”
      I am staying for 2 nights. The facilities are good, relatively clean hotel, helpful staff. The downside its internet connection quality is really bad. I missed 1 evening just trying to connect to internet to do something important. The connection is relatively good on working hour. But business traveler working in their room in the evening. Please improve it.
      Reviewed May 10, 2017
      1234
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