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About this property

Description

New Angkorland Hotel is a luxury hotel with all the amenities necessary for a few days of pampering, relaxation, and dining. Located near Phum Taphul, you can reach the center of Siem Reap in minutes. You will also be close to the airport and sites like the Angkor Archaeological Park and Angkor Wat. Brasserie d’Angkor specializes in European and Asian cuisines for those dining at the hotel restaurant. Couples and groups of friends can enjoy late night drinks at the Oasis Bar. Massage and spa therapy is available after a couple of hours in the fitness center. An on-call doctor and currency exchange all add to the convenience of staying at the New Angkorland Hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Nightclub
  • Spa
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Infirmary
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Buzzer/wireless intercom
  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Japanese
  • Khmer
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 10 USD
Breakfast Charge (when not included in room rate): 6 USD
Check-In From: 02:00 PM
Check-In Until: 12:00AM
Check-Out From: 12:00AM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 7 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 70
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2005
Year Hotel Last Renovated: 2016
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Recent customer comments

Filter by traveler type
Very good



based on 686 reviews
  • Cleanliness 7.8
  • Location 7.9
  • Room comfort and quality 8.1
  • Service 7.9
  • Value for money 8.2
  • Food and dining 7.1
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Katheen from Hong Kong
Couple
Deluxe - Free one time airport pickup
Stayed 3 nights in February 2016
Quite good experience
Good location, nice staff and nice swimming pool
We stayed at this hotel for 3 nights. The location is good. Guests could walk to the night market in 10 minutes. There are many restaurants and shopping mall nearby. The hotel room was clean and had all the amenities needed for a few days. The room was a bit dark with few lights. The air-conditioner didn't function well but the manager helped change another room. All the staff and services were good. They helped book a Tuk Tuk to Ankgor Wat at low price. The breakfast was ok. We enjoyed our stay here.
Reviewed March 01, 2016
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kelly from Australia
Couple
Superior - Free one time airport pickup
Stayed 5 nights in December 2015
friendly staff but service a bit lacking
location, staff, comfort
This is the second time I have stayed here, first time four years ago.However this time I found the service a little slack. The room was not cleaned or serviced the last two days of our stay despite numerous requests. Food at breakfast was not replenished if you didn't get in early (before 7.30am) there was little choice. However the staff were all very friendly and polite and it is only a short walk into town
Reviewed January 11, 2016
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Alfredo from Philippines
Family with older children
Connecting Room - Free one time airport pickup
Stayed 2 nights in December 2015
New Ankorland Hotel as I see it
Spacious rooms, accessible location, cool airconditioning.
Our stay at the hotel fell short of our expectations. When we arrived, there were no towels so we requested 4 pieces but they gave us only 2 towels promising to give the remaining towels later but it never came. They provided the 2 towels on the next day. Before we retire for the day, I asked if it is possible to have a packed breakfast at 5 AM since we are leaving at 5 AM for an early tour and their breakfast usually starts at 6 AM. They said they will prepare the packed breakfast at we will pick it up at the counter at 5 AM the next day. Only to find out the following day that they did not prepare anything. On the following day, we are suppose to leave the hotel at 6:30 AM because we will be proceeding to our next destination. At 6 AM on that day, we proceeded to the dining room to have our breakfast only to find again that there was no breakfast because they move the schedule of breakfast to 7 AM (without informing us, or probably other guest because we are not alone on the dining hall expecting an early breakfast that day). Aside from these observations I can not remember any other significant occurrence worthy of mention. Thank you for the opportunity voice out my observations.
Reviewed January 05, 2016
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SOK from Cambodia
Family with young children
Deluxe - Free one time airport pickup
Stayed 2 nights in January 2016
Staying at New Angkorland Hotel
Good Location
Room full of Mosquitos Ask for assistance, no measures taken. My children bitten by mosquitos. No bath towels for the first night.
Reviewed January 04, 2016
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Lawitra from Thailand
Group
Superior - Free one time airport pickup
Stayed 2 nights in December 2015
Good view
Good good view
Hotel little bit small but okay for live. Good view.
Reviewed December 25, 2015
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jeremy from France
Solo traveler
Superior - Free one time airport pickup
Stayed 3 nights in December 2015
pas terrible
location
Everything is under maintenance.. pool,lift,fitness...
Reviewed December 22, 2015
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marcela from Philippines
Group
Superior - Free one time airport pickup
Stayed 4 nights in June 2015
For budget concious traveler
Friendly staff, good location, reasonably price
If you like the feel of old but well maintained houses and have a very limited budget, this could be the hotel for you.
Reviewed October 05, 2015
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Por from Malaysia
Couple
Superior - Free one time airport pickup
Stayed 4 nights in August 2015
Room is quite old
Location is fine, tuk tuk knows where is the location
We stayed this hotel for 4 nights during our trip in Siem Reap. Hotel condition needs improvement as this hotel a quite old, you will see stains on the carpet, bathroom although it is clean, just the stain! Hotel staff needs to improve their efficiency in replying emails as well as i requested airport pick up through Agoda, email and was not fully responded with answer. I had to make call all the way to confirm on my pick up. Breakfast serving time was stated and informed start from 6am, but we waited until 6.30am and they were not ready yet where we had to rush to the airport on the last day of our stay. I also came to realize we stayed 4 nights in this hotel, we requested room cleaning everyday but they did not change bedsheet actually. No shampoo/ towel/ toilet paper was refilled as well. However, the hotel location is fine, just 3-5minutes away from Pub Street and tuk tuk drivers know the location well and it took us around $3/ way.
Reviewed August 10, 2015
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chandraboth from Cambodia
Business traveler
Superior - Free one time airport pickup
Stayed 2 nights in August 2015
hotel condition
staff were friendly and helpful, the food were ok, the location is good not crowded and noisy
the room is not well as expected from the 4 stars hotel, I found a death cockroach in the bathroom and the ceiling look dirty with a water stain on it, the pillow were smelly, the swimming pool was dirty look like no one ever swam in that for a long time.
Reviewed August 10, 2015
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Luke from India
Solo traveler
Superior - Free one time airport pickup
Stayed 5 nights in July 2015
5 days at New Angkorlan
Staff Performance, Cousy Interior, Decent WiFi
The stay was relaxing and comfortable. The staff is very helpful and Booking through Agoda was satisfactory.
Reviewed August 04, 2015
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