Very good 7.5
Based on 1315 reviews

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About New Asia Heritage Hotel


Offering quality accommodations in the sightseeing, restaurants, culture district of Penang, New Asia Heritage Hotel is a popular pick for both business and leisure travelers. Set 0.1Km from the excitement of the city, this 2-star hotel commands an excellent location and provides access to the city's biggest attractions. With the city's main attractions such as Upside Downtown Museum, Kidland, Huang Chen Hao Tea Art Imp & Exp Sdn Bhd within close reach, visitors to the hotel will just love its location.

At New Asia Heritage Hotel, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as massage. When you are looking for comfortable and convenient accommodations in Penang, make New Asia Heritage Hotel your home away from home.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Rental car

Things to do, ways to relax

  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Shared kitchen

Services and conveniences

  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 usd
Check-In From: 01:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1Km
Distance to Airport: 25km
Non-Smoking Rooms / Floors: YES
Number of Floors: 2
Number of Rooms : 24
Reception Open Until: 04:00 AM
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1912
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type
Very good

based on 1315 reviews
  • Cleanliness 7.3
  • Facilities 6.0
  • Location 8.7
  • Room comfort and quality 7.5
  • Service 7.6
  • Value for money 7.8
  • Food and dining 6.2
Sort by

Charlotte from Netherlands
Stayed 3 nights in September 2016
Good choice for stay in Georgetown
Pro's: - very friendly en helpfull staff, especially mr Pi - one can bring food from outside and use stuff from the kitchen (guesthouse doesn't provide meals) - free water refill - very convenient location, 5 min walk from busstation en hawkerstalls/restaurants everywhere Cons: - the room in a bit run down, but this fact is made up by the pro's
Reviewed September 25, 2016

Shahiman from Malaysia
Family Standard
Stayed 2 nights in September 2016
Okay la
No problem meh
Reviewed September 21, 2016

Kalai from Malaysia
Family Standard
Stayed 2 nights in September 2016
worst bathroom
the bathroom has no ventilation. it makes the whole room smelly.
Reviewed September 13, 2016

Nugroho from Indonesia
Solo travelers
Stayed one night in November 2014
Great location, but this hotel shall renovate many things
The word "heritage" is exactly true... but the hotel needs to invest more on cleaning, bed, and utilities.
Reviewed September 11, 2016

Lori-anne from United Kingdom
Stayed one night in August 2016
Ok for Overnight stop
We booked this at the last minute as we had an extra night in Penang. Great location. We moved rooms so that we could get working Wifi. The one man on reception was extremely helpful and had a great sense of humor. The room was very basic and they really could do more than give a ' too small towel like' blanket for the bed.
Reviewed September 03, 2016

Chau from Vietnam
Solo travelers
Stayed 3 nights in August 2016
Very good location
Staffs are very friendly. The location is so good with famous food is just downstair
Reviewed September 01, 2016

Melisa from United States
Families with young children
Family Deluxe
Stayed 7 nights in August 2016
Favorite in Penang
This is the ideal place to stay while visiting Penang. It is in an awesome location on Kimberly Street. In the morning, when you step outside the hotel, you are greeted by the most delicious breakfast foods imaginable! Same in the evening. The hotel has a wonderful, semi-outdoor room filled with tables to eat in so you don't have to eat out on the street. They also allow you to use the dishes from your kitchen should you need them. The location is close to two picture museums, Komtar mall, Armenia street area, and also Little India. It's the perfect locale! The staff at the hotel are beyond friendly, helpful, and a pleasure to see every day. I think the best thing about the hotel is the staff. We have been traveling for several months throughout SE Asia and the people who work here make you feel like you are at home. We are truly grateful for that. The room is nice, and has a flavor of its historical surroundings. The Wifi worked just fine, and the room was cleaned whenever requested. We loved our stay here and will definitely be back!
Reviewed August 20, 2016

Max from Netherlands
Families with young children
Family Standard
Stayed one night in July 2016
We'll be back
Loved the place. Has the family feel, great staff.
Reviewed August 19, 2016

Lloyd from South Africa
Stayed 3 nights in August 2016
Great spot right on Kimberly Street
Super close walking distance to all the great street art and markets, also round the corner from a bus stop for the free CAT bus loop. Great friendly staff and open tables to work at, enjoyed our stay here...
Reviewed August 17, 2016

Chung from Singapore
Solo travelers
Stayed one night in August 2016
Good location and friendly
Location is good
Reviewed August 12, 2016


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