New Bengal Hotel
New Bengal Hotel
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Single Executive Room - View New Bengal Hotel
Single Executive Room - View
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Lobby New Bengal Hotel
Lobby
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Entrance New Bengal Hotel
Entrance
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Executive lounge New Bengal Hotel
Executive lounge
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Very good
Location
7.4
See all 29 photos New Bengal Hotel
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Good
From 179 reviewsSee what guests said
6.1
Value for money5.9
Distance to city center:4.0 km
Location rating:7.4
Nearest airport:Chhatrapati Shivaji International Airport (BOM)
Distance to airport:16.2 km
Has restaurant:Yes
  • Airport transfer

  • 300 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
Standard
Standard
...
  • City view
  • 13 m²/140 ft²
  • 2 single beds or 1 double b...
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Single Executive Room
Single Executive Room
...
  • City view
  • 10 m²/108 ft²
  • 1 single bed
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Deluxe Room
Deluxe Room
...
  • City view
  • 13 m²/140 ft²
  • 2 single beds or 1 double b...
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Premium Room
Premium Room
...
  • Shower
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Deluxe Executive Room
Deluxe Executive Room
...
  • 28 m²/301 ft²
  • Shower
  • 1 queen bed
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Standard Fan
Standard Fan
...
  • 125 m²/1345 ft²
  • Shower
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1 Bedroom Premier
1 Bedroom Premier
...
  • City view
  • 15 m²/161 ft²
  • 2 single beds and 1 double ...
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Double Luxury
Double Luxury
...
  • Shower
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Deluxe Room
Deluxe Room
...
  • Shower
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Run of House
Run of House
...
  • Shower
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More about New Bengal Hotel

More about New Bengal Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indian cuisine
Indian cuisine
Pancham Pureewala
560 mIndian, Vegetarian
Dayaram Chappan Masala Namkeen
580 mIndian
Friends Union Joshi Club
630 mIndian, Vegetarian
Chinese cuisine
Chinese cuisine
First Floor Bistro
60 mChinese
Kamat Hotel Restaurant
290 mChinese
Cafe Janata Restaurant
380 mChinese, Indian, Seafood
Vegetarian food
Vegetarian food
Thacker Veg Restaurant
690 mVegetarian
Adarsh Annapoorna
700 mVegetarian
Dakshin Bar & Kitchen
1.1 kmVegetarian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Real reviews from real guests

Agoda Reviews (179)Booking.com Reviews (96)
Read reviews from:
Cleanliness5.5
Facilities5.1
Location7.4
Room comfort and quality6.5
Service5.7
Value for money5.9
Provided by verified guests of Agoda
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Room type
Deluxe Room
Single Executive Room
Standard
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Showing 170 verified guest comments
12345
4.0
wahab from United Arab Emirates
Solo traveler
Standard
Stayed 1 night in June 2018
Acceptable”
mussito in the room blunkets not clean secent day Internet not working room service no have meaner rings bell continue really disappointed with the hotel services
Reviewed June 29, 2018
5.2
Laura from Singapore
Solo traveler
Standard
Stayed 3 nights in March 2018
very likely you get a better rate walking in than through agoda!”
first night i got an HORRIBLE room, quite dirty and shabby, VERY different from site picture (site is extremely misleading!) then I saw the next one was just renovated, brand new, so I asked to change and as it was free they allowed me to. NB Please not that NO room has private balcony! what in the site is defined as balcony it is actually a common one corridor like that give access to the rooms!
Reviewed March 13, 2018
7.6
Very good
CHRISTOPHE from France
Couple
Deluxe Room
Stayed 3 nights in February 2018
Good for mumbai ”
Well located for visiting. We had a delux room with balcony. We 'll go back there
Reviewed February 10, 2018
3.6
Ambra from Netherlands
Solo traveler
Single Executive Room
Stayed 2 nights in January 2018
Filthy hotel and misleading pictures”
Never get the executive room, unless you want to find yourself in a rat hole with dirty floors, walls, bed sheets and undescribable bathroom. The whole "hotel" falls apart and the cleaning standards are way below average. I didnt even have the time to eat out that I got a serious stomach infection after brushing my teeth in my room. In India one must take precautions, understood, but after one month travelling in the country and none of this happening to me I guess I felt a bit overconfident and decided to trust this hotel too. Bad choice, I guess.
Reviewed January 14, 2018
6.8
Good
Mohammadanis from India
Group
Stayed 1 night in July 2016
Visitor”
I visited to receive my cousin.
Reviewed July 08, 2016
Dear Mohammad, Greetings From Hotel New Bengal, We thank you for booking with us and we hope to see you again. Regards Hotel New Bengal
Responded July 17, 2017
New Bengal Hotel
6.8
Good
Ascan from Germany
Solo traveler
Single Executive Room
Stayed 2 nights in April 2016
Good location, friendly staff, rooms so so”
Noisy aircon, rooms a little small and damp, bathroom ok
Reviewed April 14, 2016
Dear Ascan, Greetings from Hotel New Bengal !!! Thank you for booking your stay with us. Thank you for your feedback, we will make sure, the needfull is done as customer comfort is our utmost priority. Regards Hotel New Bengal
Responded July 17, 2017
New Bengal Hotel
3.3
Neringa from Lithuania
Solo traveler
Single Executive Room
Stayed 4 nights in December 2015
Appalling experience”
I am not a luxury traveller and I stayed in all sorts of different places when travelling throughout SEA and the Middle East, including hostels, guest houses and all sorts of budget properties, but the experience with this place was the worst I had yet. It felt like I was living in the pile of ruins: holes in the walls, daggy corridors, dirty room with broken furniture and staff who could not care less of their guests. I was waiting for my friend in the hotel and even though the reception saw/knew I was in, they turned him away saying that I am not in my room. The noise 24hrs a day from local families arguing in the rooms, construction work right outside of the window and air conditioning units could not be muffled even with a pair of earplugs. Would not recommend it to anybody unless it is the last place in Mumbai you can get a room at.
Reviewed January 02, 2016
Dear Neringa, Greetings from Hotel New Bengal !!! We thank you for booking your stay with us. We duly apologize for the inconvenience caused to you, mostly which was due to our renovation work in the hotel. We were in the process of upgrading the rooms and services, which by now has been completed. We ensure that no lapse in services occur henceforth. Please give us a chance to serve you better and hope to see you again and experience the new upgraded rooms of Hotel New Bengal. Regards Hotel New Bengal
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New Bengal Hotel
6.3
Good
Vadivel from Sri Lanka
Couple
Standard
Stayed 1 night in July 2015
Good ”
good
good
Reviewed August 01, 2015
Dear Vadivel, Greetings from Hotel New Bengal !!! We thank you for booking your stay with us. We hope to see you again at our hotel. Regards Hotel New Bengal
Responded July 17, 2017
New Bengal Hotel
3.7
Devraj from India
Family with young children
Standard
Stayed 1 night in June 2015
New Bengal is not a Hotel at all”
food
Disappointed to see such kind of rooms/ lay out. How come such building can be rated 2 start hotel !!
Reviewed June 19, 2015
Dear Devraj, We thank you for booking your stay with us. Kindly elaborate us what exactly was the issue, hence we can rectify the same. Regards Hotel New Bengal
Responded July 17, 2017
New Bengal Hotel
7.3
Very good
Paul from United States
Group
Deluxe Room
Stayed 1 night in February 2015
Umm...”
location. Location. Locatio.
Reviewed February 20, 2015
Dear Paul, Greetings from Hotel New Bengal !!! We thank you for booking with us and we thank you for the feedback. Please let us serve you again in our upgraded rooms and services. Regards Hotel New Bengal
Responded July 20, 2017
New Bengal Hotel
5.7
tung from Australia
Couple
Stayed 7 nights in August 2013
not worth for the value”
centrally located,nice staff and good breakfast
the room atmosphere was not that confortable,dirty, old bed sheets even clean every day but nice,friendly staff,over all,too expensive for the hotel condition. it's very convinien to get to all tourist attractions,the agte of India 30 mins walk,MST railway station only 5 mins walk,where you can catch trains to all over India
Reviewed August 17, 2013
Dear Tung,, Greetings from Hotel New Bengal !!! We thank you for booking with us. We apologize for your dismay in the stay. We would like you to know that we have renovated our rooms and upgraded the same. Kindly give us a chance to serve you better again. Regards Hotel New Bengal
Responded July 20, 2017
New Bengal Hotel
5.7
Tara from Canada
Couple
Stayed 3 nights in July 2013
Over priced, worm in bathroom, good staff”
Staff, close to train station, adjacent restaurant
The room was damp and smelled like mold. Stained pillow cases and bugs in bathroom. Over priced. Close to Crawford market if you want to shop.
Reviewed July 13, 2013
Dear Tara, Greetings from Hotel New Bengal !!! We thank you for booking with us and we duly apologize for the inconvenience caused to you. However we would like to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you better in the same. Regards Hotel New Bengal
Responded July 20, 2017
New Bengal Hotel
4.7
Abhishek from India
Business traveler
Single Executive Room
Stayed 2 nights in May 2013
was near to the work place thats it.”
Location only
Not bad - provides a good balcony ( common) which dose not make you feel alone - if you are.
Reviewed June 03, 2013
Dear Abhishek, Greetings from Hotel New Bengal !!! We thank you for booking with us and thank you for your feedback. We hope to see you again. Regards Hotel New Bengal
Responded July 20, 2017
New Bengal Hotel
3.0
Jason from United States
Solo traveler
Single Executive Room
Stayed 2 nights in April 2013
Worst experience ever. It's like staying in prison”
Leaving it, I didn't die during my stay, Nothing was stolen.
Worst. Experience. Ever. I've been in India for 6 weeks now, and this is BY FAR the WORST hotel I've ever seen. In fact, of the 52 countries I've been to, this is the worst lodging I've ever experienced. The room had the size/smell/feeling in a jail cell. It was small, musty, smelled like smoke and mildew -- I could see mold growing on the walls! There were no windows. Electrical wires were exposed. A broken TV was hanging dangerously over the bed that I felt was going to fall on me during the night. There was not enough room between the toilet and the wall to even sit on it-- you had to sit sideways. Oh, and it didn't flush either. There is no internet in the room, and even if there was a signal, it's costs extra. The pillow was hard as a brick. The lobbies and stairwells had random furniture strewn about collected dust. You've been warned: stay away.
Reviewed April 16, 2013
Dear Jason Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize that you had to go through turmoil during the stay with us.. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal
Responded August 01, 2017
New Bengal Hotel
6.0
Anu from United Kingdom
Solo traveler
Single Executive Room
Stayed 2 nights in November 2012
Friendly and helpful reception. Good location.”
Location, friendly and helpful reception, adequate room.
Reviewed March 22, 2013
Dear Anu, Greetings from Hotel New Bengal !!! We thank you for booking with us and thank you for your feedback. We hope to see you again. Regards Hotel New Bengal
Responded July 20, 2017
New Bengal Hotel
8.0
Excellent
Beth from United States
Solo traveler
Single Executive Room
Stayed 3 nights in February 2013
Great location, but a bit dated”
I loved the location next to Crawford and Mangoldas markets, walking to CST train terminal
When you first pull up to the hotel front, its a bit jaded and old. what we consider business standard is lacking here. It is an old building, and although my room had AC, fridge and TV, they looked old and worn. Staff however is very nice and tries to meet your expectations. I always had hot water and AC worked. WI Fi was a bit iffy, and there is an extra charge for 24hrs use. I am a single older woman who was traveling alone, and I felt perfectly safe here. There is a mixture of foreign guests who seem to book on Expedia or Agoda and Bengalis. The restaurant Safran next door-where you have your free breakfast has excellent food at dinner. All in all not bad, but if you really want western standards, pay a lot more and book elsewhere.
Reviewed February 24, 2013
2.0
Garry from Australia
Couple
Deluxe Room
Stayed 3 nights in January 2013
Do not stay here”
Absolutely none
Please do not stay at this hotel. We booked a Deluxe Executive Room and if this is their best room I'd hate to see the worst. We had planned a three night stay but only stayed for one night. The room was beyond basic and was not clean. The beds were hard and the hotel is really noisy. There is a large balcony that runs along the front that overlooks the road and I was happy to ignore the road noise but when the room next door had the TV on full blast all night only to find out in the morning there was noone even stating in the room that was the final straw. The staff were nonchalant and didn't even seem to mind we had checked out 2 days early.It is within walkind distance of the Crawford Market and Victoria Terminus.
Reviewed February 20, 2013
Dear Garry, Greetings from Hotel New Bengal !!! We thank you for booking with us and we duly apologize for the inconvenience caused to you. However we would like to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you better in the same. Regards Hotel New Bengal
Responded July 20, 2017
New Bengal Hotel
6.7
Good
Tomas from Sweden
Couple
Stayed 1 night in January 2013
Good hotel near train station”
Near Crawford market and other shopping local areas.
Somewhat small and run down room, but a great value and location. Friendly staff.
Reviewed February 12, 2013
Dear Tomas, Greetings from Hotel New Bengal !!! We thank you for booking with us and we thank you for your feedback. We hope to see you again. Regards Hotel New Benagal
Responded July 20, 2017
New Bengal Hotel
8.7
Excellent
Hidesh from India
Family with young children
Stayed 3 nights in December 2012
Great Location, Medium Rooms & Excellent Service”
Very close to the CST and other sight-seeing spots
Things I liked about the hotel: 1. Value for money - comfortable stay at an affordable spend 2. Friendly staff - I especially valued the patron at the Zaffran Restaurant where Breakfast is served 3. Very close to the Crawford Market and hence easy access to shopping, food and ATMs 4. Easy access to taxis - right outside the hotel 5. Close to most sight-seeing spots such as the Gateway, Marine Drive, Lakshmi Temple, Haji Ali, etc 6. Safekeeping of luggage by the hotel post check-out - very useful if you have a late train/ flight connection and you'd like to do some shopping during the available time without the baggage.
Reviewed January 15, 2013
Dear Hidesh, Greetings from Hotel New Bengal !!! We thank you for booking with us and we thank you for the feedback. Please let us serve you again in our upgraded rooms and services. Regards Hotel New Bengal
Responded July 20, 2017
New Bengal Hotel
2.0
Craig from Australia
Solo traveler
Single Executive Room
Stayed 1 night in November 2012
Prison cell”
I had what they called the exective suite so I cannot begin to imagine waht a room under this is like. I can only describe it as what i imagine a prison cell in a western country is like , I would never stay here again. It drained 3 days of my life
Reviewed December 30, 2012
Dear Craig,, Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal
Responded July 25, 2017
New Bengal Hotel
12345
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