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New Biwako Hotel

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Good6.9
Based on 4 reviews
New Biwako Hotel
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4.5 Location score
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4.5Location
  • Free Wi-Fi in all rooms

  • Hot spring bath

  • Air conditioning

  • Daily housekeeping

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Room choices
Single Non Smoking
...
  • 15 m²/161 ft²
  • Non-smoking
  • 1 single bed
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Single Smoking
...
  • 15 m²/161 ft²
  • Smoking allowed
  • 1 single bed
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Twin Room - Non Smoking
...
  • 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
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Twin Room - Smoking
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  • 15 m²/161 ft²
  • Smoking allowed
  • 2 single beds
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Single Room
...
  • 15 m²/161 ft²
  • Non-smoking
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Twin Room
...
  • 21 m²/226 ft²
  • Non-smoking
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Standard Twin Room
...
  • Smoking allowed
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Standard Single Room
...
  • Smoking allowed
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Standard Single Room
...
  • Non-smoking
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Standard Single Room
...
  • Smoking allowed
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Nearest essentials

Airports
  • Osaka International Airport (ITM)
  • 50.3 km
  • Kobe Airport (UKB)
  • 75.6 km
Public transportation
  • Shimanoseki Train Station
  • 6.2 km
  • Otsu Train Station
  • 6.6 km
Hospital or clinic
  • Biwakoyoikuin Hospital
  • 1.9 km
Pharmacy
  • Dream Pharmacy
  • 2.0 km
Convenience store
  • Lawson
  • 620 m
Cash withdrawal
  • ATM
  • 680 m

More about New Biwako Hotel

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Verified guest reviews

Agoda Reviews (4)
5.5
Good
Filter by guest type:
Cleanliness8.5
Facilities7.5
Location4.5
Service6.5
Value for money7.5
Provided by verified guests of Agoda
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Showing 1 review
4.0
jie from China
Solo traveler
Twin Room - Smoking
Stayed 3 nights in May 2016
差评
在网上预订酒店并付全款以后,当到达酒店时被告知如果2个人需要入住一个标间,则需要另外加钱,网站上面的价格只是一个人的房费。但是在选择酒店时我选择入住人数是2个人。在前台与酒店工作人员沟通后,麻烦酒店帮我取消agoda三天的订单,当晚自己刷信用卡付房费,另外2晚我自己找其他酒店。但在酒店一直催促刷卡付第一晚房费的时候,我要求确认一下酒店是否已经帮我取消agoda上面三晚订单。这个时候酒店又马上说订单需要自己取消,不能帮我取消。因为忘记agoda登录密码,所以导致不能取消订单。在大堂和酒店工作人员沟通好达成一致:由酒店联系agoda,入住当晚暂时住下,第二晚我们再决定是否继续住。但在工作人员把房间钥匙给我们,我们刚把行李搬到房间后,一位酒店经理居然跑到我们房间,又再次要求要加另外一个人入住的费用,在我明确表明需要等agoda给我通知是否需要补房费的时候,酒店工作人员居然说,如果不加钱就不能入住。再三沟通后,同意我们先住下,第二天他们联系agoda。在第二天早上离开酒店的时候,酒店要求我们把钥匙交到前台,晚上回酒店才给我们。入住了这么多酒店,这是第一次被要求必须交房间钥匙,并且交房间钥匙是他们酒店的规定。最后还是坚持在酒店住了三晚,离开酒店时被要求补了房间差价。 补房间费用我没有异议,只有agoda给我通知,我自然会补,但是假装答应顾客已经取消订单,并且一直催促刷卡消费。并且追到客人房间来要求补钱,如果不补钱就不能入住,这种酒店,长这么大还是第一次遇到。都说日本是很有礼貌的国家。但是直接到房间里面找顾客要房费不知道算不算不尊重顾客。
Reviewed May 31, 2016
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