Great location. ”
I like where it is located. Easy to get to government offices, Ayala, Lander and SM. Its an older building with a few quirks but clean. Staff responds and is helpful. I only left because of the price. My budget could not afford 5 more days there while I dealt with government. For 1 or 2 days, I can afford to stay ther.e. I love it.
Nice location, friendly staff but facilities are old and worn out already”
Location is perfect. Well, price is good. But facilities are old already. We stayed at a family room, the bed and curtain creeps me out. The extra bed (for the other 2 pax since this is good for four pax) is just a sofa bed and very uncomfortable. My back aches the next morning and barely able to sleep. But the other room (triple sharing) that we booked is okay.
Great, helpful staff. Good location.”
Very acceptable. Room was a little small, but we were after budget, and not spending days in the room, so was perfect for us. Bed and air cond was good. Very centrally located. Only 10 mins walk to local Ayala shopping mall, or transport available if you'd prefer. Staff were great. Very helpful and always happy.
Affordable and clean but no drinking water, coffee or tea in the room and the blanket is too thin, parking on site is available, WiFi is okay, heater is functional however it badly needs refurbishment. Facilities are old already especially the elevator, and bathroom sink. The staffs were friendly but disappointing since she informed the free 50php coupon 1 day before I left and didn't use it at all.
The hotel was fine. Doesn't have a phone in the room and you need to go down if you have a question or request. But the rest is ok for the price range.
Worth the money”
Loved it. Friendly staff.
A diamond hidden from view”
I never knew about New Era but gave it a try. I liked it so much, I stood a second night. Only 2 blocks from Landers. Easy to get every where from New Era. Ill be back again.
The remote control does not work well. The bed is very old with stains. There's a mattress topper which is also old. The bed linens although smells good but very old, has holes and already dirty white in color. The towels are also old and dirty white in color already. Same as floor towel.
I stayed here for 2 days. Good location. It's just near the office. Just need to focus more on cleanliness and probably on security. I am not seeing a full time guard on duty at the lobby
Hotel said that every room is full”
When check in, hotel said that every room was full. We ask to refund the booking but they want us to stay in other branch. At last they said that someone cancel booking and ask us to stay at their hotel.
Having great days while we staying at new era pension inn... My hubby enjoying a lots and especially a food at ayala mall too... Thank you so much all a staff at new era pension inn...thanks ❤️❤️❤️Analyn@ john
It is a nice hotel to stay in.”
It was a good experience. Although there are some few things that I don't like. Their cabinet with a sliding mirror doesn't slide at all. There are some outlets that are near the sink that makes it more dangerous if some people use it in a manner that the water may spill unto the outlets. It would be better if there are two key cards if there are more than two occupants so that if someone wanted to take a rest, the others could enter the room without disturbing the other's sleep/rest.
I like the location, it is just a walk away from ayala and 1 ride away from SM by jeepney and a few meters from the main road, so it's not as noisy. The room is clean and the bed comfortable. However, the room was on the smaller side. I would recommend for a few nights' sleep.
Booked the room while standing in the lobby of the hotel. The room was nice and affordable. Quite fit for the price. Also the animal print motif was quite a treat. Inclusive of breakfast. They give you a coupon for a meal at the corner eatery. Its a few minutes walk but you could always use the exercise
Cracking new place near SM Mall”
Stayed for Sinulog, initially got a 2 bed room, then a 'couples' room which was 1 double bed. New TVs, lovely en suites,helpful staff all made for a lovely stay. Get jeepney 04L on Reyes/John Paul Ave to SM Mall for shopping. Bar fridges & safes in some rooms but not all.Lifts good, free brekkie a pass only.
Budget Friendly ”
Booked a Couple's Room. Pros: Homey feel. Staff are accommodating. Near Ayala Mall, you can use some walk. Cable tv. Has toothbrush & paste, bath gel and shampoo, towels. Cons: Room too small, not recommended for those who have a lot of luggage. No bidet. Windows forbidden to open. Tv remote control not working properly. No water heater, no hair dryer. Shower and toilet only separated by curtain.
simple and clean hotel and great service”
the room is big enough for the whole family, ac is very good... staff were very helpful... very near fanous malls and other sites within the city...only problem is the water supply..
I was satisfied
The tv remote does not work well. The bed are too old as well as the mattress topper. The bed linens are also old, with holes and the color is already dirty white.
This place is not luxurious as other hotels. This hotel has been here for a very long time already. The facilities may be not up to date or new but your stay here will be comfortable to say the least. The staff were easy to talk to and are available 24/7. Very homey vibe which we enjoyed and the location is very accessible, near SM Cebu too. Only a short walk to the main road, where jeepneys and taxis are available. You can also use the Grab app. There's also a tapsilogan (eatery) close by and the hotel offers coupons for meals there.
It was ok the room was small the aircon leaked and sounded like a jet plane taking off and you had to leave the hotel to go to a cafe for a breakfast that was ordinary at best.The best thing about the hotel was the staff who were excellent.I think you can find a better hotel in Cebu City for the price.
The inn is quite fine for an over night stay only.”
The inn was just good for an overnight stay only. It will not be comfortable for more than a day since the room is not spacious and does not have linen shelf or cabinet. The airconditioner in the room and the remote control of the TV were not functioning well.They don't have their own cafeteria. For you to have your breakfast, you still have to go out of the building and walk about 300meters from the inn. You will avail the plated breakfast meal (not buffet) in the store at the corner of the new era street. Also, it is far away from convenience store, restaurants and establishments.
Rooms was decent and clean for a budget hotel. Could and should be cheaper due to the location though. Location is not so good. Nothing nearby, but luckily taxis are cheap. Reception can arrange for city tour, massage for very good price. No restaurant, did include a daily meal voucher for a nearby corner restaurant, but that place is not clean and food was horrible.
Good location, unhelpful staff”
I got a conflict in the reception, because they refused to give us more then 1 card-key for our room. It's room for 3 people, but they gave just 1 card from it. It's unconvenient you can't just come inside. I got out of the room and then came back I should knock at the door every time. It was very low pressure of water in bathroom, I can't have a shower. When I've told about it to the reception, they can't fix it.
hotel was clean”
i got upstairs to the room, the room was the "larger", or "couples" room, with queen bed, but the room itself, was about six inches, or maybe half a foot wider than a similar "couples" room, at the tune hotel chain. however, thats where the similarity with tune ended. as the bathroom at new era is about half the size of a tune bathroom. in other words, like another customer of new era put it on trip advisor, you can't shower without getting the roll of toilet paper wet." i could barely turn around in the shower and bath, and i'm 6' 3" and 225#s!
Ideal budget option”
very enjoyable stay. parking at front door, good wi-fi in room, comfortable bed, decent size tv, room small but after kicking toe on bed-end once, you get used to it.bathroom fine and a/c cold. located away from the bars and beggars, but ideally located to get to the main malls. walked to ayala, took 10 mins.
new hotel, staff learning about customer service”
rooms were small...staff were friendly though their insistence on fees for spare towels (for our daughter staying with us), and other annoyances showed the inexperience in customer service. breakfast is at a small restaurant down the street, average filipino food with lousy coffee. we stayed three nights but only ate there once.
we were upgraded to the best room in the inn”
great room, #402, I am not so sure about other rooms, but that one was exceptional.
The drain is clogged and need to look into the facilities overall
Good location, basic standard.”
Cool and near to SM Mall”
It's was nice and near to SM mall.
Not excellent, could be more clean and more facili”
It was ok but could be better....very basic room, not much comfort!! But ok anyway!
Okay but I expected a little better”
It is on a very good location though. Don't rely on the picture, it would disaapoint you
Dirty and old”
First they gave us a small, dark and smelly room which didn’t match at all the pictures. Then the mattress was full of stains of
Was hoping it would have Bnb.
Great value for money”
Within walking distance of Ayala this hotel was ideally placed. It was clean nice room and better than some more expensive hotels in the area.
It was a good stay”
The staff were friendly and very accommodating... Thanks to that! i look forward to be staying again in some stage
Pleasant approachable accommodating friendly staff”
It was great. 👍 Good Value for money 👌🏻
The room is nice and clean but Aircondition too warm!!!
We enjoyed our stay. The staff were very friendly and worked very quickly to resolve issues. As others have mentioned, the water pressure is poor but otherwise it's a good budget option for the area.
Relaxing. Walking distance to ayala cebu, you can escape the traffic.
Fair facilities, small room but quite comfortable”
It was good, except that the water supply was quite low at the higher floors. Perhaps the hotel needs to look into this and improve it.
It was greatly unexpected!”
we never thought that the "Inn" especially the room we had would look like, looks like a hotel's accommodation! high standard! :-)
Excellent hotel, friendly staff”
Enjoy our stay in this hotel! Ideally located to all activities during the Sinulog Festival!!!!!
Good hotel quiet location”
Well tucked in a corner , nice quite place to stay , easy accessibility to ayala mall and other places of interest
Power goes out. Frontdesk is unfriendly. They don't have in the rooms.
Never again ”
Two words: NEVER AGAIN !!!
This was a real disaster. no fridge, no furniture, no place for putting the clothes, dirty room, dirty balcony, shower dirty. for this room i can say : ZERO.
It was okay.
Nice place to stay”
very nice stay.friendly staff and very helpful and willing to help you get to where you want to be
good location but the shower was bad”
near the shopping mall. only takes 5 mins taxi from hotel to alaya mall. The worst thing is the water supply of shower. water is low took a long time to shower. suddenly hot and cold. not stable.
relax and comfortable”
i enjoyed my stay with my family. very affordable and convenient
My second stay here, the staff are very nice and provide good service.. the room is still no bigger than the last time, but its clean and comfortable, and secure
It was good. I went out everyday, I just sleep to come back to hotel. Room was clean but no fridge.
Which I don't like most is the food service, need more improvement and they are so slow, takes time To serve the food.
Nice inn but the location has narrow roads”
Good inn, affordable, location is also good but the road is so narrow and a little scary. Also service is not that good. The tv broke, no one fixed it
we got allergy there”
noisy at night, we got allergy and toilets doesn't seem that clean, reception got cockraches, all around, not that happy to attend us tho.
Nice rooms accessible to the heart of the city”
I was looking for a room that is near Ayala Center Cebu and I found this hotel. It's near to the main road and it's not hard to get a taxi. The room is small but enough for a couple of nights stay.
It was a great hotel to stay in Cebu. It is clean and near to tourist attractions.
New Era Pension Inn Cebu”
밤문화즐기기 좋은거같구여 앞에 레스토랑있는데 허름한거 술도 싸고 밥도 싸고;;
Preis-Leistung ist sehr gut.”
Sehr gutes Preis-leistungsverhältnis. Saubere Zimmer, freundliches Personal und sehr gutes Wifi. Frühstück ist ausserhalb der Pension.
예약이 안 되있었음.”
새벽에 도착 잠깐 쉴려고 아고다에서 예약해서 가니 예약 자체가 안 되있었음. 오래 기다려 방은 있어 들어갔지만 건물도 허름하고 다시 이용할 의사없음.
동생 두명이랑 같이 간 여행”
나쁘진 않았어요 근데 좋지도 않았구요 프론트에서 짐 맡겨주기는 하는데 좀 꺼리는 느낌이었고 언제올지 물어보더라구여 너무 늦게 온다하면 안맡겨주는듯 ㅎㅎ 그거 말고 숙소 안은 나쁘지 않았어요 근데 에어컨 소리가 너무 너무 너무 컸어요 진짜 ㅋㅋㅋㅋ 화장실 수압은 낮았고 이건 뭐 대부분의 숙소가 다 그래서 별로 신경 안쓰여요
체크인하면 호텔 매점에서 이용가능한 100페소 바우처를 준다. 산미구엘라이트 1병과 생수2병을 교환할 수 있다. 택시요청시 직원이 그랩을 이용하여 불러주었다. 호텔 내 맹인 마사지사가 상주중이다. 화장실이 약간 더러운걸 빼면 만족스럽다.
다시묵고싶은 친절한 호텔”
왠만해선 후기 이런거 안남기는데 후기남겨서 포인트 얼마나 받는다고 ㅋㅋ 근데 정말 후기를 남겨서 알리고 싶은 호텔 시설은 크게 좋은건 없음 하지만 가격대비 만족 게다가 직원들이 친절하고 서비스 좋음 예약했던 날짜보다 일찍왔는데도 날짜변경 해주시고 체크아웃 후에도 보홀로 하루 다녀오는동안 짐도 맡아주는곳 그 많은 짐 들고 보홀로 다녀왔을 생각하면 지금도 앞이 캄캄함 그리고 위치가 아얄라는 걸어서 7분거리 sm은 지프니 한번에 가는 많이 좋은 위치