Very good 7.8
Based on 1492 reviews

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About this property


New Harbour Service Apartments is a 4-star, all-suite hotel located in the heart of Shanghai with its close proximity to top sightseeing destinations. The hotel is in between two main airports, Pudong Airport and Hongqiao Airport. Some of the best places the city has to offer are easily accessible, including WaiTan, commercial Nanjing Road, People's Square, and Yuyuan Gardens. For later in the evening, Yunnan Road Night Market is the place to be for some delicious noodles and local dishes. The subway, elevated way, and the tunnel all provide convenience in transportation. On-site restaurants offer a pleasant dining experience with Japanese and Chinese cuisine. For some relaxation to end the day, guests can enjoy the indoor swimming pool and sauna. A high standard hotel in the center of Shanghai, New Harbour Service Apartments is where there are plenty to do and see.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Nightclub
  • Sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]


  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
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The swimming pool is available from 11:00 AM to 9:00 PM.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 400 CNY
Breakfast Charge (when not included in room rate): 88 CNY
Check-In From: 10:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 km
Distance to Airport: 45 km
Internet Usage Fee: 0 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 28
Number of Restaurants: 1
Number of Rooms : 255
Parking Fee (per day): 0 CNY
Reception Open Until: 11:59PM
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1998
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type
Very good

based on 1492 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 8.5
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 8.1
  • Food and dining 6.6
Sort by

RYAN from Philippines
1 Bedroom Suite
Stayed 3 nights in September 2016
good place near the station
Reviewed September 30, 2016

Kirby from Malaysia
Business travelers
2 Bedroom Suite
Stayed 1 night in September 2015
good clean bed and shower
hassle free accomodation and clean
Reviewed September 28, 2016

KWAN from China
Families with young children
2 Bedroom Suite
Stayed 6 nights in September 2016
Good location
Could be cheaper
Reviewed September 20, 2016

Matthew from United States
Families with young children
2 Bedroom Suite
Stayed 4 nights in June 2016
Good Stay in Shanghai
This is quite a nice place to stay in Shanghai. Roomy accommodations, clean and well maintained. Great view out over the city. Wi-fi worked well. The kitchen worked fine. Close to a pair of small supermarkets and a bunch of street fruit vendors. Had some tough communications challenges with the restaurant staff but not a big deal in the end. Front desk staff was helpful in writing down where we wanted to go in taxis so that we could get around. Stayed here with my wife and a two and four year old and it was comfortable and overall a good stay. I would recommend this hotel and stay there again.
Reviewed September 12, 2016

theeravut from Thailand
Business travelers
1 Bedroom Suite
Stayed 1 night in September 2016
full equipped serviced apartment
Good location
Reviewed September 12, 2016

DONALD from Philippines
Business travelers
1 Bedroom Suite
Stayed 1 night in August 2016
Good Hotel for Family and Group
I had been to this hotel many times with my family, friends and business associates. The location is strategically located at the heart of Shanghai, with easy access to major attractions within the city. The rooms are clean and huge and with wide outside views, which is always my criteria in choosing hotel. The staff, as usual, are friendly and can well communicate n English. I like the buffet breakfast menu and ambiance.
Reviewed September 06, 2016

Shihong from United States
Families with older children
Deluxe 3 Bedroom Suite
Stayed 3 nights in August 2016
satisfied with our stay
good location, very clean
Reviewed August 30, 2016

Antonio from Philippines
1 Bedroom Suite
Stayed 1 night in August 2016
Near the metro
Good location, clean, bigger-than-average rooms, helpful staff
Reviewed August 30, 2016

CHENG from Malaysia
1 Bedroom Suite
Stayed 1 night in August 2016
good service
good service
Reviewed August 29, 2016

Gyorgy from Hungary
1 Bedroom Suite
Stayed 4 nights in June 2016
Good location for acceptable price
Apartment size was big enough even for more than two persons. Really good location, central of Shanghai is nearby by walking (People Square, metro station). Room was tidy but furniture were a little worn off. Room safe deposit not worked and was not maintained during the three nights. Staff was not that helpful and kind as in other Chinese hotels, however overall impression was still OK. Compared with the price with other central Shanghai hotel, price is really good.
Reviewed August 27, 2016


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