Very good 7.8
Based on 1492 reviews

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Very good

based on 1492 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 8.5
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 8.1
  • Food and dining 6.6
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pichpajee from Thailand
Family with teens
1 Bedroom Suite
Stayed 5 nights in November 2012
Good comfort hotel with good location
big room with kicken and living room
Good comfort room wiht good location with various food option around the hotel. Try hot pot down the road is very nich and long queue. Room is clearn and big enough for 3 person. with good kicken and living room.
Reviewed December 20, 2012

BEE from Singapore
Family with young children
Stayed 4 nights in December 2012
Perfect Location for Free & Easy Traveller
Clean & Comfortable BEDS
Spacious & bright living area, clean & cozy room with very comfortable BEDS. Service Apartment but with Hotel amenities. Only set-back is the drainage problem in our common bathroom :( Many nearby eateries & nice bakery along the way to METRO station. Perfect location i.e. walking distance to Nanjing Road or either 1 to 2 station rides to Bund and most of the sight-seeing attractions. Staff well-versed and helpful most of the time. Value for money with 6 Adults & 1 Child staying in their 3 Bedroom Suite without overcrowded feeling. Will definately pay a visit back to New Harbour if there's a chance to visit Shanghai again !
Reviewed December 20, 2012

Chua from Singapore
Family with teens
Stayed 3 nights in December 2012
Lovely Hotel and great location.
Comfortable. Feels like living in your own apartment!
Have a wonderful stay at the hotel.Apartment well kept and clean. Location's great.Within walking distance to the Metro. Many convenience shops and eateries around. My daughters even went to have their nails done at a shop within walking distance! Will surely booked the same service apartment hotel for future visits.
Reviewed December 20, 2012

KAI from Singapore
1 Bedroom Suite
Stayed 3 nights in December 2012
Lovely hotel and service with a smile"
Lovely hotel and service with a smile"
lot of food nearby .. arrive at 11 pm at hotel . still able to find food at that hour
Reviewed December 20, 2012

Ehssan from Australia
Business traveler
1 Bedroom Suite
Stayed 3 nights in November 2012
convenient for work with comfortable rooms.
location, and room sizes
the location and room sizes were great. however, the staff were a joke- they were the most non-guest friendly people around. housekeeping were ultra noisy just walking around the hallways in the early morning. it's great if you have minimal interaction with them.
Reviewed December 19, 2012

Bruno from Netherlands
Family with young children
2 Bedroom Suite
Stayed 2 nights in December 2012
Good location
Apartment style with kitchen and 2 bedrooms, great for larger families.
unfortunately our stay wasn't too good. the. hotel staff were not too friendly apart from the lovely waitress in the resturant. we had a 2 bedroom apartment which unfortunately would have been great if it was cleaned properly. we also had troubles with the drains in thebathroom, water supposedly going down 1 drain but coming up again in another and flooding the bathroom. toilets also a problem. i think the hotel wouldbe great if they put some effort into cleanliness and general service. pity.
Reviewed December 19, 2012

geoffrey from United Kingdom
1 Bedroom Suite
Stayed 7 nights in December 2012
Very outdated accommodation
had a gym, swimming pool and sauna
The rooms are very basic and outdated, the whole building was cold and is in need a a total refurb. They have a gym but most of the equipment is broken. The staff were rude. and the wifi hardly worked.
Reviewed December 18, 2012

nitin from India
Business traveler
1 Bedroom Suite
Stayed 3 nights in December 2012
very good hotel
very good location
it was very good and the hotel was also very nice. I have a very good time
Reviewed December 14, 2012

shun from Singapore
2 Bedroom Suite
Stayed 1 night in December 2012
Very very homely cozy apartment style hotel
Location is great and walking distance to Huai Hai Road
Amazing hotel at a great price. Very Cozy. It's just like an apartment with everything you need in it. Big rooms for the price you pay. Highly recommended for family trips or with friends. The living room is great just to chill.
Reviewed December 13, 2012

Kristin from New Zealand
1 Bedroom Suite
Stayed 2 nights in November 2012
Great location
The best feature of the hotel is the location
The hotel is easily accessible from airports, train stations and is very close to the metro line. The immediate area has markets, restaurants both local and international, shopping malls, museums, in other words everything you need. Its good value for the price and you can't beat the location. The rooms are non fussy and clean and if you are staying for more than a few days the kitchenette is a bonus.
Reviewed December 08, 2012


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