New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
Removed from saved list

8

Excellent

1,218 reviews

1,218 reviews

Housekeeping31
Breakfast9
Car Park2

The staff were very friendly and helpful and the hotel had parking downstairs.

Robert
- Nov 17, 2021
Highly rated by guests – 85% would recommend
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Clock Tower (Tokei-dai) 260 m
Sapporo Underground Pedestrian Space 310 m
Sapporo TV Tower 410 m
Odori Park 550 m
Hokkaido Government Office 560 m
Tanukikoji Shopping Street 900 m
Susukino 1.0 km
Mt. Moiwa 5.4 km
Shiroi Koibito Park 7.3 km
Nearby landmarks
Hibito 70 m
Sapporo Sosei Square 170 m
Hokkaido Television Broadcasting 180 m
Sapporo Community Plaza 190 m
Sapporo Christ Church 210 m
2nd Takikawa Parking 220 m
Sitatte Sapporo 240 m
Sapporo Clock Tower 240 m
Tokyu Department Store 250 m
Daimaru Department Store 250 m
Free Wi-Fi
2020

New Otani Inn Sapporo

Nishi 1-chome, Kita 2-jo, Chuo-Ku, Sapporo, Sapporo, Japan, 060-0002 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 310 meters to public transportation

  • Located in heart of Sapporo

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Spa

Bar

Restaurants

Shops

Your dates are popular among travelersUsers are booking a place in Sapporo every 1 minutes on Agoda.com
Value for money7.9
Distance to city center0.7 km
Location rating8.3
Nearest airportOkadama Airport (OKD)
Distance to airport5.6 km

Rooms available at New Otani Inn Sapporo

Excellent
Room comfort & quality

8.2

Premium Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Japanese Style Room for 4 People - Non-Smoking
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 futons
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Premium Double Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Comfort Double Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Comfort Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Comfort Triple Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Double Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 1 semi double bed
Enter dates to see prices
Deluxe Quadruple Room
...
  • Room size: 46 m²/495 ft²
  • Shower and bathtub
  • 4 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 46 m²/495 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at New Otani Inn Sapporo?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at New Otani Inn Sapporo?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to New Otani Inn Sapporo?

For those who wish to drive their own cars, New Otani Inn Sapporo has a car park right on site for maximum convenience. Parking is available for a fee of 1800 JPY per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at New Otani Inn Sapporo?

Wake up to a great buffet breakfast at New Otani Inn Sapporo. There's an additional charge of 2750 JPY for adults and 1000 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at New Otani Inn Sapporo?

New Otani Inn Sapporo features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and western. Dishes are served in a la carte and buffet during opening hours.

Can business events be hosted at New Otani Inn Sapporo?

On-site venues and convenient event services make New Otani Inn Sapporo an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at New Otani Inn Sapporo?

New Otani Inn Sapporo does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to New Otani Inn Sapporo?

Travel by air is easy with Okadama Airport only 5.5 km away from New Otani Inn Sapporo.

What is the closest train, metro, or bus station to New Otani Inn Sapporo?

The closest train, metro, or bus station to New Otani Inn Sapporo is Sapporo Chuo Bus Terminal, 310 m away.

What restaurants are nearby New Otani Inn Sapporo?

Restaurants including Party & Dining Four Seasons, New Otani Inn Sapporo Randezvous Lounge and Yayoiken Sapporoeki Minamiguchi are popular in New Otani Inn Sapporo’s neighborhood which is known as Sapporo.

What popular shopping places are close to New Otani Inn Sapporo?

Shopping options in New Otani Inn Sapporo’s Sapporo neighborhood include Tanukikoji Shopping Street, Sapporo Factory and Stellar Place Sapporo.

What are popular attractions near New Otani Inn Sapporo?

New Otani Inn Sapporo’s location in the Sapporo neighborhood makes it close to famous attractions including Odori Park, Clock Tower (Tokei-dai) and Hokkaido Government Office.

What popular natural sightseeing spots are close to New Otani Inn Sapporo?

New Otani Inn Sapporo’s nearby natural sights include Mt. Moiwa, Kokuei Takino Suzuran Hillside National Park and Sapporo Teine located in the same Sapporo area.

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Explore the neighborhood

What people love about New Otani Inn Sapporo

  • 8.8

    Excellent

    "The staff were very friendly and helpful and the hotel had parking downstairs."

    Robert

    |

    November 17, 2021

  • 8.8

    Excellent

    "The room had been recently refurbished and was clean."

    Robert

    |

    November 17, 2021

  • 8.8

    Excellent

    "A heavily discounted price made this hotel excellent value for money."

    Robert

    |

    November 17, 2021

Property ranking|Compared to 919 Sapporo properties
See all rankings
Cheapest price score
Room size
31 sqm.
Room comfort score
8.2/10
Location score
8.3/10
Better than
94
%
of Sapporo properties
Bigger than
90
%
of Sapporo properties
Better than
87
%
of Sapporo properties
Better than
83
%
of Sapporo properties
Overall rating:

8

Excellent
1,218 reviews
Cleanliness
8.2
Facilities
7.5
Location
8.3
Read all reviews >
What travelers say they love:
Enjoy our stay and happy to stay here again on our next visi...
JENNIFER from Malaysia
Couple
More about New Otani Inn Sapporo

More about New Otani Inn Sapporo

All 340 rooms at this 5-star hotel are tailored to satisfy guests' needs. Featured in each room, among other amenities, are air conditioning, a hairdryer, internet access, and a television. Shops, an elevator, a bar/pub, laundry service/dry cleaning, a restaurant, room service, and a concierge are some of the extra comforts you'll find at this Sapporo hotel. Nearby attractions that are easily accessible include the Sapporo Clock Tower, Daimaru Department Store, and JR Tower. With a full range of popular amenities and friendly, caring staff, it's no wonder guests keep returning to New Otani Inn Sapporo. Please enter your preferred dates of stay and submit our online booking form to make a reservation at New Otani Inn Sapporo.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

36 mentions

Internet

10 mentions

Breakfast

9 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Vending machine

Services and conveniences

  • Chapel
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area

Access

  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Towels
Food and dining
Restaurants on site

ダイニング&カフェ ランデブーラウンジ

  • Cuisine: Chinese, European
  • Menu: Buffet, A-la-carte
Location
Nishi 1-chome, Kita 2-jo, Chuo-Ku, Sapporo, Sapporo, Japan, 060-0002
Excellent
Location

8.3

Airports

  • Okadama Airport (OKD)
    5.6 km 33 min drive
  • New Chitose Airport (CTS)
    41.6 km 50 min drive

Public transportation

  • Sapporo Chuo Bus Terminal
    320 m 4 min walk
  • Kita 1 jo Bus Stop
    320 m

Hospital or clinic

  • Tokeidai Memorial Hospital
    280 m 5 min walk

Shopping

  • Tanukikoji Shopping Street
    900 m

Convenience store

  • Lawson
    320 m

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Clock Tower (Tokei-dai)
    260 m
  • Sapporo Underground Pedestrian Space
    310 m
  • Sapporo TV Tower
    410 m
  • Odori Park
    550 m
  • Hokkaido Government Office
    560 m
  • Tanukikoji Shopping Street
    900 m
  • Susukino
    1.0 km
  • Mt. Moiwa
    5.4 km
  • Shiroi Koibito Park
    7.3 km

Nearby landmarks

  • Hibito
    70 m
  • Sapporo Sosei Square
    170 m
  • Hokkaido Television Broadcasting
    180 m
  • Sapporo Community Plaza
    190 m
  • Sapporo Christ Church
    210 m
  • 2nd Takikawa Parking
    220 m
  • Sitatte Sapporo
    240 m
  • Sapporo Clock Tower
    240 m
  • Tokyu Department Store
    250 m
  • Daimaru Department Store
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.7 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)2750 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants2
  • Number of rooms 340
  • Room voltage100
  • Year property opened1982
  • Most recent renovation2016

Parking

  • Daily parking fee1800 JPY

Reviews of New Otani Inn Sapporo from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.5
Location8.3
Room comfort and quality8.2
Service8.2
Value for money7.9
High score for Sapporo
Rating
9+ Exceptional (174)
8-9 Excellent (133)
7-8 Very Good (219)
6-7 Good (65)
<6 Below Expectation (78)
Time of the year
Mar - May (139)
Jun - Aug (173)
Sep - Nov (107)
Dec - Feb (250)
Don't miss out!Users are booking a place in Sapporo every 1 minutes on Agoda.com
All guests (1,218)
All room types
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Show reviews that mention 

Showing 669 verified guest comments
12345
10.0
Exceptional
Nobuaki from Japan
Business traveler
Stayed 4 nights in April 2016

Ideal location for business and leisure”

The room prices are quite reasonable for the great location (very close to Sapporo Station), the room cleanliness, and the polite staff. I enjoyed both the casual and easy atmosphere as a budget business hotel and the politeness as a part of the New Otani hotel group (by the way, the original New Otani is a prestigious hotel located in the center of Tokyo). Highly recommendable either for a business trip or leisure trip.

Reviewed April 09, 2016

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9.3
Exceptional
Joseph from Singapore
Group
Stayed 7 nights in May 2013

Comfort, Clean and Affordable.”

Comfortable, very centralised and convinent to travel around. They have free internet wi-fi and generally the rooms, toilets and hotel is clean, smells good. Staff are friendly too.

The stay in New Otani is really very enjoyable. We have free wi-fi and the staff are friendly and thoughtful. They have one particular manager that speaks English well, other than that, their staff speaks little English, but enough to communicate with them. The rooms though are small and a bit cramp, but they are clean always, and free from the cigrettes smell. Bed are comfortable, but thought the pillow can be a bit better, but enough to have a good sleep. The location is really fantastic, just a few minutes walk to the Sapporo station and public transport is easily access to. If you drove, the carpark is really cheap (1500 yen per day, inform the staff you are driving) as compared to other location. There are nearby 24hrs convinent stores and many nearby restaurant and shopping centres.

Reviewed May 21, 2013

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8.8
Excellent
Richard from Singapore
Couple
Premium Twin Room - Non-Smoking
Stayed 4 nights in February 2019

Really Great Location”

The hotel had mixed reviews and many previous customers had complained about some points - so we were rather skeptical. However, the overall experience at this hotel was very positive. We visited during the peak of the annual Sapporo Snow Festival and still they managed to create a smooth experience despite a fully booked hotel. (1) Staff was very friendly and attentive. This applied to check-in, restaurants, luggage storage, etc. (2) The breakfast queue (to get a seat) moved fast and buffet was restocked very quickly. The selection and quality of the food was very good. (3) Our room was really clean, new, modern and like on the photos. One has to note, we booked one of the "premium rooms" which was located at the top floor. According to the (Japanese) web site, there are different rooms. The premium rooms seem to be newly renovated. (4) The location was really great as it is in the heart of the city center. Short walking distance to both, Odori Station and Sapporo Station.

Reviewed February 08, 2019

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9.6
Exceptional
Sharon from Singapore
Family with teens
Premium Twin Room - Non-Smoking
Stayed 5 nights in December 2018

Good location, reasonable price, warm greetings, clean environment”

I don't frequently review, but I'm doing it this time as I feel that this hotel is not as bad as some reviews pointed out earlier. I had given this hotel a miss due to the not so good reviews by other travelers, but had booked it last minute due to some technical issues that left me stranded with no hotel at Sapporo last minute. The hotel room is new, reasonable size, clean, comfortable. The staffs are polite, with warm smiles each time they sees us. The hotel is walking distance to Sapporo JR, and is also connected by underpass opposite the road. Travelers with children or elderly pls note that access to underpass is via staircase, no escalators. We booked without breakfast so no comment. We didn't make use of the facilities there so no idea how it was. Overall, based on location, cleanliness, staffs' politeness, I'd say we had 5 comfortable nights there.

Reviewed December 22, 2018

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Thank you for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded December 15, 2019
New Otani Inn Sapporo
7.2
Very good
Khadijah from Singapore
Couple
Stayed 3 nights in January 2017

1st 3 Nights In Sapporo”

We stayed in New Otani Inn Sapporo for 3 nights, early January this year. We booked a twin smoking room. The room is slightly bigger compared to other normal rooms in other hotels. Our view is facing a neighbouring hotel, called Richmond Hotel. The room window is able to open slightly, if you need to freshen up the room with cool air in winter. Beds are comfort but the pillows are too soft for my taste. Room was cleaned. Some things in the room looked slightly old, but workable. Toilet was clean but slightly small to us. The cool part is after you had your hot shower, the middle part of the mirror does not fog out. The part stays clean for you to look yourself clearly. We opt in for the buffet breakfast. We saw quite a number of variety of food plus sushi. We could not eat any pork or lard, food contain sake or liquor, so we filed our breakfast with eggs, toasts and cereals. Quality wise for the food, I would say it was one of the best tasting breakfast buffet I ever taste, even were eating only non meat food. The hotel location is very convenient if you want to travel more on JR trains or tour coaches as it is only 8-10 mins walk. You able to walk to Susukino too for less than 15 mins. On our 2nd day, while out from the room, we put a "No need to call housekeeping" tag on our door. But surprisingly, when we came back, there were new towels, new toilet amenities in the toilet. And furthermore, out bins were cleared too. So our 3rd day, we put a "Do Not Disturb" sign instead. When we came back to our room, we saw a piece of note underneath the door. The note stated that the staff was apologetic to us that he/she unable to clean our room, just because we put a "Do Not Disturb" sign. Maybe this is a one of few things happened during our stay. But we were glad when they cleared and replace new stuffs. Overall, I would say this is one of the hotel that I would stay again if I were to visit Sapporo again in the future.

Reviewed January 17, 2017

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10.0
Exceptional
Pornchai from Thailand
Couple
Stayed 1 night in March 2011

a good representative ofmy favorite New Otani Hote”

good location ,near the station and the Odori Park

We were able to walk from the JR station to the hotel and had good walks around sight seeing highlights of Sapporo nearby.The room is typical of the high New Otani standards that we have grown to enjoy for more than forty years now.

Reviewed March 09, 2011

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9.6
Exceptional
Ai from Singapore
Couple
Comfort Double Room - Non-Smoking
Stayed 6 nights in April 2018

Large, clean and comfortable room. Within walking distance to Sapporo and Odori Subway stations. ”

A nice hotel with large, clean and comfortable room. Our room type is Comfort Double Non-Smoking room. It is within walking distance to Sapporo and Odori Subway Station and JR Sapporo Station. So it makes it very easy to go from New ChitoseAirport to the hotel. The nearer exit with elevator is Exit 23 of Saporro Subway Station and two traffic crossings. Our room come with breakfast. The breakfast spread is quite good. It has salad station, Japanese ramen, pastries and cook food station. The menu also alternated daily. The table setting is quite spacious with ample seats and tables so one can dine in a relax atmosphere.

Reviewed May 11, 2018

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8.3
Excellent
Shaukat from Pakistan
Family with teens
Stayed 2 nights in January 2013

Great Location with Reasonable Price”

Centrally Located. Near to the Entertainment district of Sapporo.

New Otani Inn Hotel is located at the centre of the city. Very convenient to get excess to any place in Sapporo city easily. Rooms are spacious enough & are equipped with all the basic amenities/necessities.

Reviewed January 13, 2013

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7.6
Very good
Siti from Singapore
Family with teens
Stayed 7 nights in December 2017

HOTEL SITUATED IN BETWEEN JR SAPPORO STATION & ODORI SUBWAY”

It took about 35 mins from Chitose Intl Airport to JR Sapporo station by Rapid service. The JR train ride cost us JPY1070 per pax. From Sapporo station, we walked to the hotel. It's about 10 mins walk. However for our return sector from hotel to JR Sapporo Station, we took a taxi which cost about JPY750 yen. The hotel was located near the JR Tower and Odori Park. For Muslim travellers, most halal food were located near Nakajima station( 2 stations away from Odori station). New Otani does serve Muslim friendly food but you had to book at least 2 days in advance. The room size was acceptable as most hotels in Japan offer small size. Wifi Connection was excellent.

Reviewed January 05, 2018

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7.7
Very good
Patrick from New Zealand
Couple
Stayed 7 nights in October 2015

Good location and good sized rooms”

room size, location, price

The New Otani Inn is only a few blocks from the main train station and well located with many places to eat nearby. The room and bed was comfortable and there was a decent amount of space in the room (chair and table) along with the other usual hotel amenities. Maybe my biggest complaint would be that the place was so hot! It was only the beginning of November and the heating was turned up to furnace - I think the air-con was centrally controlled rather than delivering cool air to the room. Fortunately the window opens allowing a comfortable sleeping temperature (although the road noise from outside was a negative).

Reviewed November 06, 2015

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8.8
Excellent
Linda from Singapore
Family with teens
Stayed 1 night in December 2018

Reasonable Stay”

Stayed in December 2018 after a ski trip in Kiroro Ski Resort. New Otani is always predictable, never fails, breakfast is good. The only snag is that the underground even though 200 metres away, has no escalators nor elevators. We had to lug each of our 30 inch luggage up and down 4 flights of stairs to get into the station. Rather impossible if you are unfit. Nonetheless property is fine and Otani standards.

Reviewed July 16, 2019

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Linda 様 Thank you for staying at our hotel. There is elevators near by our hotel,no.24 exit. We look forward to seeing you again.

Responded March 09, 2020
New Otani Inn Sapporo
8.7
Excellent
Antonio from United States
Solo traveler
Stayed 1 night in February 2011

Hotel was in a great location”

Location, hotel bar was awesome, service was excellent

New Otani hotel was a very good place to stay in Sapporo. It was close to everything and everyone who works there were very hepful in getting you settled in.

Reviewed February 09, 2011

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7.2
Very good
Donald from Philippines
Family with teens
Stayed 4 nights in December 2018

Best for value”

My family and I stayed here around the end of December. Facilities were just average. Nothing fancy. I guess you pay for that with the price as it is cheaper than most hotels nearbly. Its in a good location fairly near to most tourist spots. One negative though is when we arrived, there was no bell captain to help us with the luggage. We had to drag all of our suitcases (it was a lot!) to our room by ourselves. I noticed that they were understaffed bt the front desk was very helpful to our needs though it was hard to get our message across because they don’t speak or understand english very well. Breakfast was ok. Overall it was a good start. Would probably stay there again. New Otani Inn is just a simple no frills kind of hotel.

Reviewed January 04, 2019

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Thank you for staying at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded December 15, 2019
New Otani Inn Sapporo
9.3
Exceptional
Wayne from Canada
Solo traveler
Stayed 2 nights in February 2015

Nicest hotel I've ever stayed in Japan”

location, amenities, service

Stayed here for 2 nights Feb 2015 while seeing the Sapporo Snow Festival. Excellent location, 2 blocks from Sapporo Station and two blocks from Odori Park, the main venue for the Snow Festival. Staff were helpful, check-in time was reasonable, restaurant food and service good, rooms very clean, comfortable and well-appointed. Very reasonable price for the quality of room and time of year.

Reviewed February 12, 2015

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7.7
Very good
Cindy from Singapore
Group
Stayed 2 nights in February 2013

Great location and big room”

Very clean room

The hotel is about 10 mins walk from JR Sapporo Station. You will need to head towards Subway Toho Line Exit 23. Then turn left and it will be just two traffic lights away. Exit 22 is just one traffic light away but you will need to climb 3-4 flights of stairs. The location is fantastic as it is also very near to the Odori Station. There are lots of underground shopping mall if you want to avoid the cold weather. From New Otani, you can also walk to Njio Market and Tanuki Koji Shopping Arcade which is about 15 mins.

Reviewed February 26, 2013

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7.6
Very good
THIAN from Singapore
Family with teens
Stayed 3 nights in August 2018

Good Location”

Room was clean and bed was comfortable. Staff was helpful especially Ms Murakami who was friendly and patient when we made some enquiries. Location was good. When step out of the hotel you turn left about 15-20mins ( cross 2 traffic lights) is Odori station. If you turn right it leads you to Sapporo station. There are many eateries around the hotel. You can take limousine bus from Crown Plaza Hotel which is on the right side of Otani. It cost 1030yens and for non express bus it takes about 2.5hrs to reach the airport. It will be faster if take cab for690yen to Sapporo station and then take train to airport.

Reviewed October 08, 2018

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8.7
Excellent
CHUN from Hong Kong SAR, China
Solo traveler
Stayed 1 night in February 2013

Great accommations in Sapporo”

Convenient and Comfortable Hotel with Resonable Price

It's so convenient that the location of the hotel is close to JR and subway stations. It's just in between Sapporo and Otaru Stations at which many scenic spots are all around including the venue for snow festaval and the TV Tower. You can walk to those places or Sapporo Stations within 10 minutes. Besides, the rooms are clean and comfortable with free wifi, which is also available in the whole hotel area. And most importantly for foreign travellers, the hotel staff speaks good English.

Reviewed February 15, 2013

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9.2
Exceptional
JENNIFER from Malaysia
Couple
Comfort Double Room - Non-Smoking
Stayed 5 nights in December 2019

Great location and good room size!”

Managed to get the last comfort double bed room at last minute, good room size compare to other similar hotel. Location is perfect in between the Sapporo Station and Sapporo TV Tower, accessible easily via many nearby underground street exit and restaurants. Enjoy our stay and happy to stay here again on our next visit!

Reviewed January 03, 2020

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JENNIFER 様 Thank you for staying at our hotel. We are happy to be praised from you. We look forward to seeing to you again. Have a nice day.

Responded March 07, 2020
New Otani Inn Sapporo
9.7
Exceptional
YOSHIKAZU from Japan
Couple
Stayed 1 night in November 2012

Good location and reasonable price.”

Location and the room size.

Sapporo is not such big city, so the location of this hotel is just perfect for shopping and dining out. room is quite big for Japanese hotel standard, the room rate was really reasonable. I would stay again when I have a chance to visit to Sapporo.

Reviewed November 21, 2012

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9.6
Exceptional
Yunia from Indonesia
Couple
Double Smoking
Stayed 2 nights in February 2018

Exceptional”

Great location from Sapporo station through mall underpass exit. If you took taxi, you just have to pay initial fare from the hotel to Sapporo station. The hotel itself very comfortable, staff is nice with great location to many tourist spot in Sapporo.

Reviewed March 11, 2018

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