New Otani Inn Sapporo

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Nishi 1-chome, Kita 2-jo, Chuo-Ku, Sapporo, Sapporo, Japan, 060-0002

Highlights

Location

The best and most affordable hotel with a prime location
Great Breakfast

The best breakfast in Japan I have ever had.
Rated highly by Business travelers

Great food & dining

Rated highly by Couples

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Massage

Luggage storage

Breakfast

About us

Immerse yourself in Japanese culture at New Otani Inn Sapporo. Experience a fusion of tradition and contemporary style during your stay, embracing local traditions like 'hatsumode' and discovering the charm of Japan's vibrant heritage. Located in Sapporo, New Otani Inn offers easy access to attractions, nightlife, and local cuisine. Enjoy breakfast and massages. Dine at the exquisite restaurant. Air-conditioned rooms with Wi-Fi, shower, and toiletries. Nearby landmarks include Tanukikoji Shopping Street, Sapporo Snow Festival, and Clock Tower. Perfect stay for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

13 travelers have booked today.

Location 8.4
Service 8.4
Cleanliness 8.2
Room comfort and quality 8.2

Based on 4,816 verified reviews

Location

8.4

Service

8.4

Cleanliness

8.2

Room comfort and qua...

8.2

Value for money

8.1

Facilities

7.7

tooltip

Nearest transportation options

Sapporo Chuo Bus Terminal is within 0.32 km

Odori Subway Station is within 0.48 km

See map

8.4Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
tooltip

There are 220 places in walking distance!

Parking
Available
Walkable places
Hibito
70 m
Sapporo Sosei Square
170 m
Hokkaido Television Broadcasting
180 m
Sapporo Community Plaza
190 m
Sapporo Christ Church
210 m
Popular landmarks
Sapporo Underground Pedestrian Space
310 m
Sapporo TV Tower
410 m
Odori Park
550 m
Hokkaido Government Office
560 m
Tanukikoji Shopping Street
900 m
Closest landmarks
2nd Takikawa Parking
220 m
Sapporo Shimin Hall
270 m
Tokeidai Memorial Hospital
280 m
VEGAS VEGAS Sapporo
280 m
Kirin Beer Garden
290 m

Good to know

Value for money8.1
Distance to city center0.7 km
Location rating8.4
Nearest airportOkadama Airport (OKD)
Distance to airport5.6 km

Rooms available at New Otani Inn Sapporo

Excellent
Room comfort & quality

8.2

tooltip

Based on 3971 reviews from verified travelers

Moderate Twin Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Premium Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Comfort Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe Quadruple Room - Non-Smoking
...
  • Room size: 46 m²/495 ft²
  • 2 single beds and 2 sofa be...
  • 2 single beds and 2 sofa be...
Enter dates to see prices
Triple Room - Non Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Premium Double Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Double Smoking
...
  • Room size: 24 m²/258 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Comfort Twin Smoking
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Triple Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • 1 sofa bed and 2 single bed...
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Japanese Style Room for 4 People - Non-Smoking
...
  • Room size: 46 m²/495 ft²
  • 2 futons
  • 2 futons
Enter dates to see prices

Frequently asked questions

The average travel time to get from New Otani Inn Sapporo to the airport is 60 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

While staying at New Otani Inn Sapporo, begin your holiday by checking out the closest attractions that are within close proximity to the property which include Hibito, Sapporo Sosei Square, and Hokkaido Television Broadcasting.

While remaining at New Otani Inn Sapporo, cherish your morning or evening walk at nearby park which include Kirin Beer Garden, Sorano Garden, and Soseigawa Park.

New Otani Inn Sapporo has a total of 340 rooms.

New Otani Inn Sapporo can communicate up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

New Otani Inn Sapporo accepts up to 8, with payment card selections consisting of American Express, Cash, UnionPay, and Visa.

Past guests that stayed at New Otani Inn Sapporo have given this property a rating of 8.407 for its outstanding location as the major highlight for their stay.

Verified business travelers that have stayed at this property have given New Otani Inn Sapporo an average rating of 7.9. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given New Otani Inn Sapporo an average rating of 7.8. You can look up more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given New Otani Inn Sapporo an average rating of 8.4. You can check out more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

New Otani Inn Sapporo is situated within Sapporo, which makes it ideally close to natural scenery including Mt. Moiwa.

More about New Otani Inn Sapporo

More about New Otani Inn Sapporo

Experience Luxury and Convenience at New Otani Inn Sapporo

Nestled in the heart of Sapporo, Japan, New Otani Inn Sapporo offers a truly luxurious and convenient stay for discerning travelers. With its 4-star rating and impeccable service, this hotel is the perfect choice for both business and leisure travelers alike. Upon arrival, guests will be greeted by a warm and friendly staff, ready to assist with any needs or inquiries. The check-in process begins at 3:00 PM, allowing guests ample time to settle in and start exploring the vibrant city of Sapporo. The hotel boasts a total of 340 well-appointed rooms, ensuring that there is always a comfortable and stylish space available for every guest. New Otani Inn Sapporo is a hotel that seamlessly blends modern comfort with traditional Japanese hospitality. Built in 1982 and last renovated in 2016, the hotel exudes a timeless elegance that is sure to impress. Each room is thoughtfully designed with contemporary furnishings and amenities, providing a serene oasis for guests to unwind after a long day of sightseeing or business meetings. Conveniently located just 0.7 km from the city center, New Otani Inn Sapporo offers easy access to the city's main attractions, shopping districts, and dining options. For those traveling by air, the hotel is approximately 60 minutes away from the airport, making it a convenient choice for both domestic and international travelers. Please note that New Otani Inn Sapporo has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. It is advisable to contact the hotel directly for more information regarding the child policy and any additional fees. Experience the epitome of luxury and convenience at New Otani Inn Sapporo. From its prime location to its impeccable service and stylish accommodations, this hotel promises an unforgettable stay in the vibrant city of Sapporo.

Unwind and Indulge in New Otani Inn Sapporo's Vibrant Entertainment Facilities

New Otani Inn Sapporo offers a wide range of entertainment facilities to ensure a memorable stay for its guests. Whether you're looking to relax, socialize, or indulge in some retail therapy, this hotel has got you covered. For those who love to shop, the hotel features a variety of shops where you can find everything from local handicrafts to luxury brands. Explore the gift and souvenir shop to take home a piece of Sapporo's unique culture or browse through the boutique stores for some fashionable finds. After a long day of exploring the city, head to the hotel's bar to unwind and enjoy a refreshing drink. The bar offers a cozy atmosphere and a wide selection of beverages, including signature cocktails and premium spirits. It's the perfect spot to mingle with fellow travelers or simply relax and take in the ambiance. With its diverse entertainment facilities, New Otani Inn Sapporo ensures that every guest has an enjoyable and fulfilling stay. Whether you're in the mood for shopping, a relaxing drink at the bar, or simply exploring the gift and souvenir shop, this hotel has something for everyone.

Convenience Facilities at New Otani Inn Sapporo

New Otani Inn Sapporo offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. The hotel provides a laundry service and a laundromat, making it easy for guests to keep their clothes clean and fresh during their stay. For added convenience, the hotel also offers dry cleaning services. Safety is a top priority at New Otani Inn Sapporo, and guests can rest assured knowing that their valuables are secure in the safety deposit boxes provided. Additionally, the hotel offers luggage storage facilities, allowing guests to explore the city without having to worry about their belongings. Stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. Whether you need to catch up on work or simply browse the internet, you can do so effortlessly. For guests who prefer to smoke, there is a designated smoking area available. To cater to the needs of every guest, New Otani Inn Sapporo also features a vending machine, providing a quick and convenient way to satisfy your cravings. The hotel's daily housekeeping service ensures that your room remains clean and tidy throughout your stay. With these convenience facilities, New Otani Inn Sapporo strives to make your stay as comfortable and convenient as possible.

Convenient Transport Facilities at New Otani Inn Sapporo

At New Otani Inn Sapporo, guests can enjoy the convenience of onsite car parking. Whether you're traveling by car or renting one during your stay, the hotel offers self-parking facilities to ensure a hassle-free experience. Please note that car park charges are applied, allowing you to securely park your vehicle while exploring the vibrant city of Sapporo. With this convenient transport facility, you can easily access nearby attractions and explore the beautiful surroundings at your own pace.

Comfort and Convenience at New Otani Inn Sapporo

Indulge in a world of comfort and convenience at New Otani Inn Sapporo, where every room is equipped with a range of top-notch facilities to ensure a delightful stay. Step into your cozy oasis and feel the refreshing coolness of the air conditioning, perfect for escaping the summer heat or creating a cozy atmosphere during the winter months. Get ready to dazzle with your flawless hair as you make use of the hair dryer provided in each room. Whether you're attending a business meeting or exploring the vibrant city of Sapporo, rest assured that you'll always look your best. Unwind after a long day of sightseeing by catching up on your favorite shows on the television in your room. With a wide selection of channels to choose from, you'll never miss out on the latest news, sports events, or your favorite TV series. Keep your snacks and beverages cool and fresh in the convenient refrigerator provided in your room. Whether you're craving a midnight snack or simply want to enjoy a cold drink, you'll find everything you need right at your fingertips. At New Otani Inn Sapporo, every detail has been carefully considered to ensure your utmost comfort and convenience. Experience a truly relaxing stay with our exceptional room facilities.

Indulge in Culinary Delights at New Otani Inn Sapporo

At New Otani Inn Sapporo, guests can embark on a gastronomic journey like no other. With a range of dining facilities to choose from, this hotel promises to satisfy even the most discerning palates. Start your day off right with a hearty breakfast buffet at the hotel's restaurant. Indulge in a wide variety of delectable dishes, including both local and international cuisines. From freshly baked pastries and bread to traditional Japanese delicacies, there is something to please every taste bud. The restaurant's warm and inviting ambiance sets the perfect tone for a leisurely morning meal. In addition to the breakfast buffet, New Otani Inn Sapporo also offers daily housekeeping services to ensure that your dining experience is always clean and comfortable. Regardless of whether you choose to dine in the restaurant or have your meal delivered to your room, you can expect impeccable service and attention to detail. With the hotel's commitment to excellence, you can rest assured that each dining experience will be a memorable one.

Explore Comfortable and Versatile Room Options at New Otani Inn Sapporo

Discover a variety of thoughtfully designed rooms at New Otani Inn Sapporo, each tailored to meet different guest needs. Choose from spacious options like the Japanese Style Room for 4 People, offering 46 square meters of authentic Japanese ambiance with traditional futons, or opt for the Deluxe Quadruple Room, also spanning 46 square meters, perfect for larger groups seeking comfort and space. For those preferring modern amenities, the Premium Double Room provides a cozy 24 square meters with a plush Queen Bed, while the Comfort Double Room offers a King Bed for ultimate relaxation. Guests can also select from a range of twin and triple rooms, including the Comfort Twin Room and the Moderate Twin Non-Smoking, both offering 24 square meters of space with convenient bedding arrangements. The hotel’s diverse room selection ensures a perfect fit for solo travelers, couples, families, or groups. Booking your stay through Agoda guarantees the best prices and a smooth, hassle-free experience, making your trip to Sapporo both affordable and enjoyable from the moment you reserve your room.

Discover the Vibrant City of Sapporo

Welcome to Sapporo, a vibrant city nestled in the heart of Hokkaido, Japan's northernmost island. Known for its stunning natural landscapes, rich cultural heritage, and world-renowned cuisine, Sapporo offers a unique and unforgettable experience for travelers of all kinds. One of the highlights of Sapporo is its stunning seasonal beauty. In winter, the city transforms into a winter wonderland, hosting the famous Sapporo Snow Festival where you can marvel at intricate ice sculptures and enjoy thrilling snow activities. During spring and summer, Sapporo comes alive with colorful cherry blossoms and lush green parks, perfect for picnics and leisurely strolls. Autumn brings a breathtaking display of vibrant foliage, creating a picturesque backdrop for exploring the city's many parks and gardens. Beyond its natural beauty, Sapporo is also a city rich in history and culture. Take a stroll through the historic district of Susukino, known for its charming old buildings and vibrant nightlife. Visit the Sapporo Beer Museum to learn about the city's brewing heritage and enjoy a refreshing pint of locally crafted beer. Food lovers will be delighted by the city's culinary offerings, from fresh seafood and Hokkaido's famous ramen to deliciously sweet melons and creamy dairy products. With its unique blend of natural beauty, cultural attractions, and mouthwatering cuisine, Sapporo is a city that truly has something for everyone. Whether you're seeking adventure, relaxation, or a taste of Japan's rich heritage, Sapporo is sure to captivate your senses and leave you with unforgettable memories.

Convenient Transportation from Nearby Airports to New Otani Inn Sapporo

New Otani Inn Sapporo is a luxurious hotel located in the heart of Sapporo, Japan. When it comes to reaching this exquisite property from the nearest airports, travelers have a few convenient options to choose from. If you are arriving at New Chitose Airport, the most common choice for travelers, you can easily reach New Otani Inn Sapporo by taking the airport shuttle bus. The bus departs regularly from the airport and takes approximately 70 minutes to reach the hotel. This hassle-free option allows you to sit back, relax, and enjoy the scenic ride as you make your way to the heart of Sapporo. Another option is to take a taxi from the airport to the hotel. Taxis are readily available at the airport and offer a more direct and personalized transportation experience. The journey by taxi takes around 50 minutes, depending on traffic conditions. While it may be a slightly more expensive option, it offers the convenience of a door-to-door service, allowing you to start your stay at New Otani Inn Sapporo without any delays or hassle. Whether you choose the airport shuttle bus or a taxi, both options provide a comfortable and efficient way to reach New Otani Inn Sapporo from the nearby airports. With its prime location and excellent transportation connections, this hotel is the perfect choice for travelers looking for a convenient and luxurious stay in Sapporo, Japan.

Explore Sapporo's Iconic Landmarks and Attractions near New Otani Inn Sapporo

Situated in the heart of Sapporo, New Otani Inn Sapporo offers easy access to a plethora of iconic landmarks and attractions that will captivate your senses. Just a stone's throw away, you'll find Odori Park, a sprawling green oasis that stretches for 1.5 kilometers and is renowned for its vibrant seasonal flower displays. Take a leisurely stroll through the park, enjoy a picnic under the cherry blossoms in spring, or catch the mesmerizing Sapporo Snow Festival in winter. For a unique underground experience, head to Sapporo Underground Pedestrian Space, located beneath Odori Park. This vast underground complex is home to a variety of shops, restaurants, and entertainment venues. Explore the bustling underground city, indulge in delicious local cuisine, and shop for souvenirs to commemorate your Sapporo adventure. Another must-visit landmark is the Clock Tower (Tokei-dai), a symbol of Sapporo's rich history and heritage. This charming wooden structure dates back to the 19th century and serves as a reminder of the city's early development. Step inside to discover a small museum showcasing Sapporo's past and enjoy panoramic views of the city from the observation deck. Other notable attractions near the hotel include the Hokkaido Government Office, a magnificent red-brick building that houses the administrative center of Hokkaido, and Susukino, Sapporo's vibrant entertainment district known for its bustling nightlife and array of bars, restaurants, and clubs. Don't miss the chance to visit Sapporo TV Tower, offering breathtaking panoramic views of the city from its observation deck. Nature lovers and outdoor enthusiasts will delight in exploring the picturesque Mt. Moiwa and Mt. Okura Observatory. Embark on a scenic cable car ride up Mt. Moiwa to witness stunning panoramic views of Sapporo's skyline and surrounding mountains. At Mt. Okura Observatory, enjoy sweeping vistas of the city and try your hand at skiing or snowboarding during the winter months. For a taste of culture and confectionery, Shiroi Koibito Park is a must-visit. This charming theme park offers a delightful journey through the history of the famous Shiroi Koibito cookies, complete with factory tours, exhibits, and a chance to sample these delectable treats. With its prime location and proximity to these iconic landmarks and attractions, New Otani Inn Sapporo is the perfect base for exploring the vibrant city of Sapporo and immersing yourself in its rich cultural heritage and natural beauty.

Convenient Public Transport Stations near New Otani Inn Sapporo

New Otani Inn Sapporo is perfectly situated near several public transport stations, making it a breeze for guests to explore the vibrant city of Sapporo. Just a short walk away, you'll find Toyohira Koen Subway Station, Nishi 11 Chome Subway Station, Heiwa, Nakajima Koen Subway Station, Kanjodori Higashi Subway Station, and Kikusui Subway Station. These stations provide easy access to the city's most popular attractions, shopping districts, and dining options. Whether you're heading to the famous Sapporo Clock Tower, Odori Park, or the bustling Susukino district, these nearby subway stations will get you there in no time. For those looking to venture further out, Teine Station is also within reach. From this station, you can hop on a train and explore the scenic beauty of the surrounding areas. Additionally, the Sapporo City Subway system is easily accessible, allowing guests to travel to other parts of the city with ease. With the convenience of these public transport options, guests at New Otani Inn Sapporo can truly make the most of their time in Sapporo, Japan.

A Culinary Adventure Awaits

Surrounded by a diverse range of restaurants, New Otani Inn Sapporo offers guests a culinary adventure right at their doorstep. For those looking to indulge in Hokkaido's famous beer, the Sapporo Beer Garden is just a short walk away. This bar not only serves up refreshing brews but also offers a delicious selection of grilled meats and traditional German dishes. Ramen lovers will find their paradise at Ramen Shingen and Ebisoba Ichigen Main Shop, both serving up steaming bowls of flavorful noodles. For those seeking international flavors, JYOTI The Door to India offers authentic Indian cuisine, while Izakaya Aiyo provides a cozy atmosphere and a wide range of Japanese dishes. Sapporo Grand Hotel is also nearby, boasting several restaurants offering various cuisines. Whether you're craving farm-fresh ingredients at direct from the farm Sapporo Station Kita 3-jo Store or exploring the vibrant food scene at Kitano Gurume, there's something to satisfy every palate in the vicinity of New Otani Inn Sapporo.

Shop 'til you Drop at New Otani Inn Sapporo's Surrounding Shopping Landmarks

Located in the heart of Sapporo, New Otani Inn Sapporo offers easy access to a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Fudachu Oroshi Center, a bustling market where you can immerse yourself in the vibrant atmosphere and browse through a wide variety of fresh produce and local delicacies. If you're in the mood for some seafood, head over to Sato Suisan Shijo, a seafood market that offers an impressive selection of the freshest catches of the day. For a more modern shopping experience, Ario Sapporo is just a short distance away, featuring a wide range of shops, boutiques, and restaurants. If you're looking for unique and trendy fashion pieces, Hibito is the place to go, offering a curated selection of stylish clothing and accessories. Rasora Sapporo is another must-visit shopping landmark, known for its trendy lifestyle stores and chic cafes. If you're a food lover, don't miss out on Hakko Gakuen Farm Market, where you can indulge in a variety of fresh and organic produce. Pivot, a shopping complex located nearby, offers a mix of international and local brands, making it a great place to shop for both fashion and lifestyle products. To satisfy your sweet tooth, head over to Little Juice Bar, a charming dessert shop that specializes in delicious and refreshing fruit juices and smoothies. For freshly baked bread and pastries, Donguri Bakery is a hidden gem that shouldn't be missed. Last but not least, Kolutena I is a must-visit for those looking for unique and handmade crafts, accessories, and home decor items. With such a diverse range of shopping landmarks surrounding New Otani Inn Sapporo, you'll never run out of places to explore and indulge in a memorable shopping experience.

Affordable Luxury at New Otani Inn Sapporo

Experience the perfect blend of luxury and affordability at New Otani Inn Sapporo. With an average room price of just $131, this hotel offers exceptional value for money in the heart of Sapporo, Japan. Compared to the city's average room price of $146, New Otani Inn Sapporo stands out as an affordable option without compromising on quality or comfort. At New Otani Inn Sapporo, guests can indulge in a range of well-appointed rooms and suites, each thoughtfully designed to provide a serene and relaxing atmosphere. From cozy single rooms to spacious suites, every accommodation option is tastefully furnished with modern amenities and stylish decor. Whether you are visiting Sapporo for business or leisure, New Otani Inn Sapporo offers a convenient location and exceptional service at an unbeatable price. Book your stay today and discover the perfect combination of luxury, affordability, and Japanese hospitality.

Friendly Staff and Great Service at New Otani Inn Sapporo

New Otani Inn Sapporo has received rave reviews for its friendly staff and excellent service. Guests have praised the hotel for its beautiful surroundings and the helpfulness of the staff. The rooms are described as large, clean, and comfortable, ensuring a pleasant stay for all guests. The hotel's cleanliness and attention to detail have also been highlighted, with guests appreciating the well-maintained rooms. The location of the hotel near Sapporo station is also a plus, making it convenient for exploring the city's attractions. With its wonderful breakfast and comfortable rooms, New Otani Inn Sapporo is a top choice for visitors to Sapporo.

Exceptional Ratings and Unforgettable Experiences at New Otani Inn Sapporo

Discover a world of exceptional service and unforgettable experiences at New Otani Inn Sapporo. With an impressive overall rating of 8.1, this hotel has consistently exceeded the expectations of its guests, ensuring a truly memorable stay. From the moment you step foot into the hotel, you'll be greeted by a warm and friendly staff whose performance has been rated an impressive 8.3. Their dedication to providing exceptional service will make you feel right at home, ensuring that your every need is met with utmost care and efficiency. When it comes to cleanliness, New Otani Inn Sapporo truly shines with a remarkable rating of 8.2. The hotel takes great pride in maintaining a pristine environment for its guests, ensuring that every corner is spotless and inviting. Whether you're staying for business or leisure, you can rest assured that your room will be impeccably clean and well-maintained, providing you with the perfect sanctuary to relax and unwind after a long day of exploring the vibrant city of Sapporo. Nestled in a prime location, New Otani Inn Sapporo boasts a remarkable rating of 8.4 for its unbeatable location. Situated in the heart of Sapporo, this hotel offers easy access to the city's top attractions, shopping districts, and vibrant nightlife. Whether you're interested in exploring the historic landmarks, indulging in culinary delights, or immersing yourself in the local culture, you'll find everything just a stone's throw away from this remarkable hotel. With such a convenient location, you'll be able to make the most of your time in Sapporo and create memories that will last a lifetime.

Show less

Amenities and facilities

Very good7.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Laptop/PC rental
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bar
  • Breakfast [buffet]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Vending machine
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Chapel
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids cutlery
  • Kids meal
Access
  • Adult-only property
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • Heating
  • Towels
  • TV

Food and dining

Restaurants on site
ダイニング&カフェ ランデブーラウンジ
  • Cuisine: Chinese, European
  • Menu: Buffet, A-la-carte

Location

Nishi 1-chome, Kita 2-jo, Chuo-Ku, Sapporo, Sapporo, Japan, 060-0002

Excellent8.4

Location

Airports
  • Okadama Airport (OKD)
    5.6 km 33 min drive
  • New Chitose Airport (CTS)
    41.6 km 50 min drive
Public transportation
  • Sapporo Chuo Bus Terminal
    320 m 4 min walk
  • Odori Subway Station
    480 m 10 min walk
Hospital or clinic
  • Tokeidai Memorial Hospital
    280 m 5 min walk
Shopping
  • Tanukikoji Shopping Street
    900 m
Convenience store
  • Lawson
    320 m
Cash withdrawal
  • ATM
    160 m

What's nearby

Popular landmarks
  • Clock Tower (Tokei-dai)
    260 m
  • Sapporo Underground Pedestrian Space
    310 m
  • Sapporo TV Tower
    410 m
  • Odori Park
    550 m
  • Hokkaido Government Office
    560 m
  • Tanukikoji Shopping Street
    900 m
  • Hokkaido University
    980 m
  • Susukino
    1.0 km
  • Mt. Moiwa
    5.4 km
  • Shiroi Koibito Park
    7.3 km
Nearby landmarks
  • Hibito
    70 m
  • Sapporo Sosei Square
    170 m
  • Hokkaido Television Broadcasting
    180 m
  • Sapporo Community Plaza
    190 m
  • Sapporo Christ Church
    210 m
  • 2nd Takikawa Parking
    220 m
  • Sitatte Sapporo
    240 m
  • Sapporo Clock Tower
    240 m
  • Tokyu Department Store
    250 m
  • Daimaru Department Store
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Starting April 1, 2026, guests will be required to pay the Hokkaido Prefectural Tax and the Municipal Accommodation Taxes at the revised rates directly to the property at the time of check-in. The taxes are charged on a per person, per night basis, calculated from the room rate as follows:

    •Hokkaido Prefecture
    If the room rate is less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

    •Sapporo City
    If the room rate is less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

    •Hakodate City
    If the room rate is less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more and less than JPY 100,000: JPY 500
    If the room rate is JPY 100,000 or more: JPY 2,000

    •Furano City
    If the room rate is less than JPY 20,000: JPY 200
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 300
    If the room rate is JPY 50,000 or more: JPY 500

    •Toyako Town
    If the room rate is less than JPY 20,000: JPY 200
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 500
    If the room rate is JPY 50,000 or more: JPY 1,000

    •Niseko Town
    If the room rate is JPY 5,000 or less: JPY 100
    If the room rate is JPY 5,001 or more and less than JPY 20,000: JPY 200
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 500
    If the room rate is JPY 50,000 or more and less than JPY 100,000: JPY 1,000
    If the room rate is JPY 100,000 or more: JPY 2,000

    •Shintoku Town
    If the room rate is less than JPY 5,000: JPY 50
    If the room rate is JPY 5,000 or more and less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

  • Akaigawa Village
    If the room rate is JPY 8,000 or more and less than JPY 20,000: JPY 200
    If the room rate is JPY 20,000 or more: JPY 500

    •Shimukkapu Village
    If the room rate is less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

    •Rusutsu Village
    If the room rate is less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

    •Otaru City / Asahikawa City / Kushiro City / Obihiro City / Kitami City / Abashiri City / Otofuke Town / Koshimizu Town
    Flat rate: JPY 200

    •Kutchan Town
    Flat rate: 3% (The 3% includes the Hokkaido Prefectural Tax)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Distance from city center0.7 km
  • Travel time to airport (minutes)60
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)3200 JPY
The property
  • Year property opened1982
  • Number of floors13
  • Room voltage100
  • Number of rooms 340
  • Most recent renovation2016
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name6010001025989
Parking
  • Daily parking fee2300 JPY

Reviews of New Otani Inn Sapporo from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 10
  • 9.2
  • 10
  • 4.8
  • 4.8
  • 8.0
  • 8.4
  • 9.2

Most recent

  • Location score 8.4 out of 10 and is a high score in Sapporo
    Location8.4
  • Service score 8.4 out of 10 and is a high score in Sapporo
    Service8.4
  • Cleanliness score 8.2 out of 10
    Cleanliness8.2
  • Room comfort and quality score 8.2 out of 10
    Room comfort and quality8.2
  • Value for money score 8.1 out of 10
    Value for money8.1
  • Facilities score 7.7 out of 10
    Facilities7.7
High score for Sapporo

Rating

9+ Exceptional (541)
8-9 Excellent (271)
7-8 Very Good (413)
6-7 Good (135)
<6 Below Expectation (213)

Review summary

Powered by OpenAI

Located in the heart of Sapporo, this hotel is surrounded by shopping, dining, and entertainment options. The hotel's recent refurbishment has provided spacious and comfortable rooms. Visitors acknowledged that the friendly staff went above and beyond to ensure their stay was enjoyable. Consequently, guests are pleased with the value for their money.

A small number of guests have reported issues with bugs in their rooms. Furthermore, other guests have noted that the hotel's decorations and facilities could use some updates.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 138 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Service

Mentioned in 87 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Cleanliness

Mentioned in 83 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
32% Unfavourable

Breakfast

Mentioned in 69 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Room size

Mentioned in 51 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Value for money

Mentioned in 39 reviews
sentiment-positive-indicator
79% Positive
sentiment-negative-indicator
20% Unfavourable

Room comfort

Mentioned in 38 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Bathroom

Mentioned in 36 reviews
sentiment-positive-indicator
16% Positive
sentiment-negative-indicator
83% Unfavourable

Check in

Mentioned in 31 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable
Showing 1,573 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    이종경 from South Korea
    Couple
    Moderate Twin Non-Smoking
    Stayed 1 night in January 2026

    “Okay.”

    Location It was a bit difficult to go to the hotel while dragging my suitcase in the snow and with heavy snowfall. To use the nearby underground passage, I had to carry my suitcase up 3 flights of stairs (no escalator), and if I wanted to use the escalator, I had to go up from Sapporo Station and drag my suitcase over the snow for quite a while. Food There aren’t many restaurants around, but I could eat a variety of meals in the lobby. The dessert buffet can be accessed with a small additional fee. The menu is divided into the dessert buffet, set menus, and à la carte options. À la carte items are around 1000 yen, and sets are around 2000 yen. I had lunch once. The dessert buffet is only available during designated time slots. I booked a room that included breakfast, and my breakfast experience was good. What stood out was the cream cheese with mini pancakes and the omelet made to order with selected ingredients in front of you. All the bread was really delicious. Staff Attitude It was convenient that there was a Korean staff member. They first asked if I was Korean. It seems that all the restaurant staff are Japanese, but they were all very friendly. Hygiene of Accommodation The bedding was a bit dirty, but overall it was clean, which was nice. Room Condition The bed had a dakimakura, cushion, and pillow, but I only used the pillow, so the bed felt small. The room is spacious. Others The souvenir shop on the lobby floor has almost all famous souvenirs, and there are plenty of lucky bird goods from Hokkaido (crow). They also sell soup curry, so it was convenient not to have to go somewhere else just to buy soup curry. There are three elevators, and there is one sofa to sit on. The mirror is only missing from the middle elevator. Overall The pancakes were so delicious that I want to eat them again, and the movement felt a little difficult.

    Reviewed January 09, 2026
    Auto-translated through generative A.I.
  2. 9.2
    Exceptional
    , from Japan
    Family with teens
    Moderate Twin Non-Smoking
    Stayed 1 night in August 2025

    “The breakfast buffet is the best.”

    A breakfast buffet so popular that there is a long line from the morning. After receiving a numbered ticket, there is a system to check the order via a QR code, which was very convenient as we could wait in our room until we were called. The food was delicious, and the chef's omelet was exceptional! As stated on the website, we were able to thoroughly enjoy locally sourced ingredients from Hokkaido and regional dishes. The side dishes were served in small portions, allowing us to choose a variety of different kinds, which was a nice touch. There was a rich selection of salads, and we could feel their freshness. For dessert, the chef served freshly made mini pancakes, and it was enjoyable to choose from three types of maple syrup. Additionally, there were three types of vinegar drinks along with the juices, and we appreciated the healthy options available from the morning. Furthermore, the room we stayed in was very clean and comfortable. The bathroom curtain had no unpleasant odors, and I felt that attention was paid to even the smallest details.

    Reviewed August 27, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    David from Indonesia
    Family with teens
    Comfort Triple Room - Non-Smoking
    Stayed 4 nights in June 2025

    “Would come again!”

    I can’t recommend this hotel enough. The hotel is perfectly located between Sapporo station and Odori station, allowing you to access JR lines and Subway lines easily. Also, if you take a day tour, they usually assemble near Sapporo TV station which is just 3-4 mins walk from the hotel, saves you time and train/bus fare. Price was quite low when we book. Albeit old, the room was spacious and sparkling clean. Staff was extraordinarily polite, as with most Japanese. Will definitely come back if I ever visted Hokkaido again

    Reviewed June 24, 2025
  4. 10.0
    Exceptional
    Jean from Philippines
    Family with young children
    Triple Room - Non Smoking
    Stayed 5 nights in December 2025

    “Great location and friendly staff”

    We had a pleasant stay at New Otani Inn Sapporo. The staff were very friendly and helpful, making our stay comfortable from check-in to check-out. The hotel is in a great location, convenient for sightseeing, dining, and transportation. The room was clean and comfortable, and overall it was a good value for money. We would recommend this hotel to anyone visiting Sapporo.

    Reviewed December 31, 2025
  5. 8.4
    Excellent
    Lim from Singapore
    Group
    Moderate Twin Non-Smoking
    Stayed 1 night in November 2025

    “Hotel staff”

    Stayed here for 4 nights. Really impressed with the service. Mr. Jeong at the front desk took the extra effort to help with our room arrangements and ensured everything was in order for us. Housekeeping responded quickly every time we needed something, which made our stay smooth and comfortable. Thank you for the great hospitality

    Reviewed November 15, 2025

    Thank you very much for staying with us and for your wonderful review. We’re thrilled to hear that you had a comfortable and smooth stay over your four nights with us. Mr. Jeong and our housekeeping team will be delighted to know their efforts made a positive impact on your experience. Your kind words truly encourage us to continue providing warm and attentive service to all our guests. We look forward to welcoming you back again in the future!

    Responded November 20, 2025
    New Otani Inn Sapporo
Changed to review page 1

This is a popular property. Don't miss out!