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8.0
Excellent
2,180 reviews
2,180 reviews
"Clean and new in general."
"The room is clean and neat."
"Good location."
"Beautiful hotel with nice spacious room & great customer service."
"The best breakfast in Japan I have ever had."
8.3
Excellent
Location rating score
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New Otani Inn Sapporo
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. This 4-star property features restaurant to make your stay more indulgent and memorable.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Shops
Laundry service
8 travelers have booked today.
Value for money | 7.9 |
Distance to city center | 0.7 km |
Location rating | 8.3 |
Nearest airport | Okadama Airport (OKD) |
Distance to airport | 5.6 km |
What time is check-in and check-out at New Otani Inn Sapporo?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to New Otani Inn Sapporo?
For those who wish to drive their own cars, New Otani Inn Sapporo has a car park right on site for maximum convenience. Parking is available for a fee of 1800 JPY per day. Self-parking is conveniently available at the hotel.
Is breakfast offered at New Otani Inn Sapporo?
Wake up to a great buffet breakfast at New Otani Inn Sapporo. There's an additional charge of 2750 JPY for adults and 1000 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at New Otani Inn Sapporo?
New Otani Inn Sapporo features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and western. Dishes are served in a la carte and buffet during opening hours.
Can business events be hosted at New Otani Inn Sapporo?
On-site venues and convenient event services make New Otani Inn Sapporo an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at New Otani Inn Sapporo?
New Otani Inn Sapporo does permit smoking in some areas and is not 100% smoke-free.
What is the closest airport to New Otani Inn Sapporo?
Travel by air is easy with Okadama Airport only 5.5 km away from New Otani Inn Sapporo.
What is the closest train, metro, or bus station to New Otani Inn Sapporo?
The closest train, metro, or bus station to New Otani Inn Sapporo is Sapporo Chuo Bus Terminal, 310 m away.
What restaurants are nearby New Otani Inn Sapporo?
Restaurants including Ramen Shingen, Soup Curry & Dining Suage+ and Menya Saimi are popular in New Otani Inn Sapporo’s neighborhood which is known as Sapporo.
What popular shopping places are close to New Otani Inn Sapporo?
Shopping options in New Otani Inn Sapporo’s Sapporo neighborhood include Tanukikoji Shopping Street, Sapporo Factory and Stellar Place Sapporo.
What are popular attractions near New Otani Inn Sapporo?
New Otani Inn Sapporo’s location in the Sapporo neighborhood makes it close to famous attractions including Odori Park, Clock Tower (Tokei-dai) and Hokkaido Government Office.
What popular natural sightseeing spots are close to New Otani Inn Sapporo?
New Otani Inn Sapporo’s nearby natural sights include Mt. Moiwa, Kokuei Takino Suzuran Hillside National Park and Sapporo Teine located in the same Sapporo area.
10
"Clean and new in general."
Chung
|
March 30, 2023
10
"The room is clean and neat."
Dewi
|
March 29, 2023
8
"Good location."
CHING
|
March 1, 2023
New Otani Inn Sapporo
Unwind while staying right in the Sapporo city center during your stay at New Otani Inn Sapporo.
The range of services provided by New Otani Inn Sapporo ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at New Otani Inn Sapporo are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at New Otani Inn Sapporo include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. New Otani Inn Sapporo also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. New Otani Inn Sapporo has vending machines that provide round-the-clock refreshment, at low cost.
New Otani Inn Sapporo lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
Take some time to explore Sapporo. Pose in front of Clock Tower (Tokei-dai) located 250 m away, and you can always show your friends the time you went to Sapporo. One of the city's most iconic and famous buildings is Hokkaido Government Office, located 550 m away.
Reasons to stay here
Rooms here are cheaper than 94% of accommodations in the city.
This hotel's food and dining score higher than 85% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 89% of accommodations in the city.
7.5
Housekeeping
36 mentions
Internet
10 mentions
Breakfast
9 mentions
Food & Dining
1 mention
8.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Loving this place since it's so strategic! ”
I love this place since the rooms are quite big (for Japanese size), the breakfast buffet were delicious, and the location was perfect since it's located in very close to Odori Park and Sapporo Tower. The staff were all very helpful and friendly, even though they're still struggling speaking in English. But overall, it's a great place to stay!
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Melati 様 Thank you for staying at our hotel. We are glad to be praised from you! We look forward to seeing you again. Thank you.
Very spacious room”
We booked a premium room and it’s huge!! The TV is huge too! Room is clean and nice. However, hotel is still quite a walking distance from Sapporo station. Very hard to get there by foot during heavy snow with luggage.
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Fiona 様 Thank you for staying at our hotel. We look forward to seeing you again.
Exceptional”
Near Sapporo station, wonderful breakfast, clean and very comfort room
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Good location”
Close to shopping center and Sapporo Station. Very good lication!
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Great location and good room size!”
Managed to get the last comfort double bed room at last minute, good room size compare to other similar hotel. Location is perfect in between the Sapporo Station and Sapporo TV Tower, accessible easily via many nearby underground street exit and restaurants. Enjoy our stay and happy to stay here again on our next visit!
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JENNIFER 様 Thank you for staying at our hotel. We are happy to be praised from you. We look forward to seeing to you again. Have a nice day.
Really Great Location”
The hotel had mixed reviews and many previous customers had complained about some points - so we were rather skeptical. However, the overall experience at this hotel was very positive. We visited during the peak of the annual Sapporo Snow Festival and still they managed to create a smooth experience despite a fully booked hotel. (1) Staff was very friendly and attentive. This applied to check-in, restaurants, luggage storage, etc. (2) The breakfast queue (to get a seat) moved fast and buffet was restocked very quickly. The selection and quality of the food was very good. (3) Our room was really clean, new, modern and like on the photos. One has to note, we booked one of the "premium rooms" which was located at the top floor. According to the (Japanese) web site, there are different rooms. The premium rooms seem to be newly renovated. (4) The location was really great as it is in the heart of the city center. Short walking distance to both, Odori Station and Sapporo Station.
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Staffs were the best among all”
staffs were great, room were good, window able to open during late autumn, location is good, only toilet seat has no warmer
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Lim 様 Thank you for staying at our hotel. We look forward to seeing you again.
Twin Room”
Stayed for 4 night. Good location close to subway. Room big for japan standard. Can put 2 big luaggages and still have room to move around. toiletries provided and bathroom is of good size. Bed and pillow very comfortable.
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Thanks for the review and your high evaluation. We are very happy to hear that you are very satisfied. Please use New Otani Inn Sapporo next time. We look forward to seeing all the staff again.
One point ”
Some miscellaneous matter was found: The TV remote controller is not so easy to handle, even for my 50 years electric design engineer, it was clumsy to use.
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Shingo 様 Thank you for staying at our hotel. I'm sorry you had a remote control problem. We look forward to seeing you again.
Convenient location in central Sapporo.”
A heavily discounted price made this hotel excellent value for money. It has a convenient location only 15 minutes walk to Sapporo JR Station and 10 minutes walk to Factory shopping complex and IMAX Theatre. The room had been recently refurbished and was clean. The staff were very friendly and helpful and the hotel had parking downstairs. We have stayed here before and will stay here again
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best location & friendly staff”
I booked this hotel for my parents. They were so happy because the staff offered them an upgraded room when they checked in.
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Mariko 様 Thank you for staying at our hotel. We look forward to seeing you again.
So wonderful location”
breakfast is so nice~~~
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Hea 様 Thank you for staying at our hotel. We look forward to seeing you again.
Reasonable Stay”
Stayed in December 2018 after a ski trip in Kiroro Ski Resort. New Otani is always predictable, never fails, breakfast is good. The only snag is that the underground even though 200 metres away, has no escalators nor elevators. We had to lug each of our 30 inch luggage up and down 4 flights of stairs to get into the station. Rather impossible if you are unfit. Nonetheless property is fine and Otani standards.
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Linda 様 Thank you for staying at our hotel. There is elevators near by our hotel,no.24 exit. We look forward to seeing you again.
Exceptional”
Spacious room, well maintained furniture and nicely decorate...
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Nhu 様 Thank you for staying at our hotel. We look forward to seeing you again.
Good comfortable hotel”
I would stay here again. Parking was convenient. Room was comfortable.
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Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to make efforts to encourage your satisfaction with customer's. I and all staff are looking forward to meeting you again.
good location”
bery convenient for sightseeing. Huge TV in the room is a bonus. I stayed with my children, it is spacious enough for a quick visit.
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Thank you for staying at our hotel. We are happy to be praised from you. We look forward to seeing to you again.
Great stay !”
Within 10mins walk distance from Sapporo station. All facilities well equipped. Delicious Japanese style breakfast .
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Thank you for your feedback. We are very pleased to have received a high reputation. All employees will be devoted to provide further hospitality the next time you visit. We look forward to your return visit.
Very good location hotel”
If you are looking for a hotel close to the train station, go book this hotel. the facilities are quite dated. the rooms as well. however, if you are looking for a convenient hotel close to Odori, Bus Station, JR Station, this is one of the good option you want to consider. the bed is quite hard, beddings are a bit old but clean.
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Thank you for staying at our hotel. We look forward to seeing you again.
Good location and room size”
Location was good. A lot of hotels around so even though airport limousines do not stop directly at this hotel, other stops are near. room size is relatively big in town. comfy even with luggages opened. but hotel room is not so clean. Our bed runner was very dirty with stains and there were snack crumbs on the carpet.
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Angie 様 Thank you for staying at our hotel. But...sorry about this problem. We will improve for room clean. We look forward to seeing you again. Thank you.
Excellent Location”
It's about 10 mins walk from Sapporo JR station. You can also go via the underground tunnel and exit by 22 too. Hotel room is quite spacious and housekeeping did a fantastic job... Foreigners are treated with respect (unlike some smaller hotels who serve mainly Japanese guests) and their staff speak relatively good English. Highly recommend either for business or leisure stay
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Thank you for staying at our hotel . We will continue to work hard to provide better service. We look forward to seeing you again.