Above average 5.3
Based on 9 reviews

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About New Palm Hotel & Hostel


Whether you're a tourist or traveling on business, New Palm Hotel & Hostel is a great choice for accommodation when visiting Jerusalem. Situated only 0.5 Km from the city center, guests are well located to enjoy the town's attractions and activities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as The Armenian Ceramics-Balian Ltd, East Jerusalem, Museum on the Seam.

At New Palm Hotel & Hostel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, 24-hour room service, express check-in/check-out to ensure our guests the greatest comfort.

42 rooms spread over 2 floors provide a warm and pleasant home away from home. Modern comforts such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, balcony/terrace can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. New Palm Hotel & Hostel is a smart choice for travelers to Jerusalem, offering a relaxed and hassle-free stay every time.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • BBQ facilities
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Currency exchange
  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Hebrew
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Due to the local tax regulation, Israeli citizens are committed to the compulsory VAT, which is payable at the hotel. This tax is not included in the hotel reservation cost and will be collected by the hotel upon check in.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 65 ILS
Breakfast Charge (when not included in room rate): 20 ILS
Check-In From: 11:00 AM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5 Km
Distance to Airport: 60 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 2
Number of Rooms : 42
Parking Fee (per day): 50 ILS
Reception Open Until: 03:00 AM
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1990
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type
Above average

based on 9 reviews
  • Cleanliness 4.7
  • Facilities 8.0
  • Location 8.7
  • Room comfort and quality 3.8
  • Service 4.7
  • Value for money 5.6
  • Food and dining 3.8
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Tsun from Hong Kong
Solo travelers
Mixed 8-Bed Dormitory Room
Stayed 2 nights in October 2015
good location and low price
price location transport
its easy to go, tram from central bus station is easy to go. also its next to old city verg convenient. also it have low price. the tour suggested by the hostel is much much expensive than outside tour. if you dont go for quality, its very good.
Reviewed October 16, 2015

MARTIN from Czech Republic
Solo travelers
Single Room
Stayed 2 nights in May 2015
Friendly people
Good location, friendly staff, clean room
I was very satisfied with my stay in this hotel
Reviewed August 07, 2015

dragan from Serbia
Stayed 5 nights in April 2014
Horror experience !
location very near old city
Avoid at all cost, don't get fooled like hundreds of us! They are double renting the rooms, so the one who pays the most, or arrives first, gets the room. If you are unlucky, you can sleep on couch in the "dining room", even if you paid in advance like we had. Then they showed us the room, without WC/bath, even though we paid for it. The the staff, suggested that we get the hell out on the street if we don't like it, and it was 9 pm. After some negotiation, he agreed to give us the room with WC/bath tommorow. Imagine same size (small) room, but the part of space is occupied by WC/bath. We could not move arround. So, if you read this review, and appreciate my advice, avoid them at all cost!
Reviewed April 29, 2014

YUTA from Japan
Solo travelers
Single Room
Stayed one night in December 2013
bad owner
Owner's manner was so bad. (Only kindful for lady). An arrogant manner. You should not stay there.
Reviewed January 03, 2014

Jean from France
Stayed 2 nights in April 2014
un cauchemard
très mal séquestration de nos bagages pendant une nuit
Reviewed April 30, 2014

Willem from Netherlands
Solo travelers
Single Room
Stayed 5 nights in May 2016
Alle waar naar zijn geld. Prima ligging t.o.v. bez
Vergeleken met vorige jaren waren er enkele aanzienlijke verbeteringen. Het dakterras was zeer verfraaid (vloer betegeld; veel zitjes en uitnodigend om buiten te zitten). De foyer/eetruimte was ook veel netter en schoner. De hele dag door is er koud water beschikbaar en mogelijkheid tot het zetten van koffie of thee.
Reviewed May 19, 2016

YUICHI from Japan
Triple Room
Stayed 2 nights in April 2013
Reviewed May 08, 2013

Galina from Russia
Solo travelers
Mixed 8-Bed Dormitory Room
Stayed one night in March 2016
дешевле отеля нет
Reviewed March 10, 2016

Marina from Russia
Solo travelers
Stayed 3 nights in April 2013
Персонал вежливый и дружелюбный, готовый помочь
Даже не стали заселяться несмотря на 100%предоплату. Пошли в другой, более приличный отель.
Reviewed April 11, 2013


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