New Palm Tree Hotel
Free Wi-Fi

New Palm Tree Hotel

Nkrumah Road, Mombasa, Mombasa, Kenya, 90013-8010
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Twin Bed Room New Palm Tree Hotel
Twin Bed Room
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     New Palm Tree Hotel

    New Palm Tree Hotel Reviews

    6.6
    Good
    /10
    (41 reviews)See what guests said
    6.4
    Good

    "Good Hotel"

    SALIM

    -

    November 25, 2018

    Things you’ll love about New Palm Tree Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    Excellent
    Location
    8.3
    See map
    Excellent location
    Value for money7.2
    Distance to city center0.0 Km
    Location rating8.3

    Rooms available at New Palm Tree Hotel

    Triple Bed Room
    Triple Bed Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 4 single beds and 1 double ...
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    Double Bed room
    Double Bed room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Family Room with 1 King Bed and 2 Single Beds
    Deluxe Family Room with 1 King Bed and 2 Single Beds
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 3 single beds and 1 king be...
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    Twin for Single Occupancy
    Twin for Single Occupancy
    ...
    • Room size: 20 m²/215 ft²
    • City view
    Enter dates to see prices
    Double for single occupancy
    Double for single occupancy
    ...
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      Twin Bed Room
      Twin Bed Room
      ...
      • Room size: 15 m²/161 ft²
      • City view
      • 2 single beds or 1 double b...
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      Single bed room
      Single bed room
      ...
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        Triple for Double Occupancy
        Triple for Double Occupancy
        ...
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          Double
          Double
          ...
          • Bathtub
          • 1 double bed
          Enter dates to see prices
          Deluxe Family Room
          Deluxe Family Room
          ...
          • Room size: 40 m²/431 ft²
          • Balcony/terrace
          • 3 single beds and 1 queen b...
          Enter dates to see prices
          Have a question for New Palm Tree Hotel?

          What people love about New Palm Tree Hotel

          • 10.0
            Exceptional

            "The staff at reception are super nice super friendly and handsome."

            Junyang

            |

            May 31, 2017

          • 10.0
            Exceptional

            "I would love to stay here for my next visit to Mombasa."

            Junyang

            |

            May 31, 2017

          • 9.2
            Exceptional

            "Many foreign exchange shops, a supermarket and a tasty Indian restaurant nearby."

            KAM

            |

            March 2, 2016

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          More about New Palm Tree Hotel

          More about New Palm Tree Hotel

          8.4
          Excellent

          "Great food."

          Omer

          |

          September 11, 2017

          An overview

          Show less

          What they offer

          8.4
          Excellent

          "Excellent staff and location, good breakfast, good bed."

          Omer

          |

          September 11, 2017

          Read more reviews
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          Property's guest policies

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          Some helpful facts

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          Reviews of New Palm Tree Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (41)Booking.com Reviews (168)
          6.6
          /
          10
          Cleanliness5.8
          Facilities6.1
          Location8.3
          Room comfort and quality5.6
          Service6.9
          Value for money7.2
          All languages
          All guests (41)
          All room types
          Showing 36 verified guest comments
          12
          6.4
          Good
          SALIM from Oman
          Solo traveler
          Double Bed room
          Stayed 4 nights in November 2018

          Nice stay”

          Good Hotel

          Reviewed November 25, 2018
          10.0
          Exceptional
          Amin from Kenya
          Couple
          Stayed 5 nights in August 2018

          Good clean hotel good location in the Heart of Mombasa walking distance to water front for refreshme”

          Friendly Drivers are at the Hotel they are ready for you where ever you want to go Day trip around the city or distance beach one day trip we took day trip to Diani Beach and onother day for Mombasa day trip it was awesome Vacation to Mombasa...... But I have to pay them cash they told me Agoda will return your money to your account for Under New Owner and account Change so would you please return the money to my credit card Thank you

          Reviewed August 28, 2018
          2.8
          Elizabeth from Uganda
          Group
          Stayed 3 nights in January 2018

          Acceptable”

          A friend and I went to Mombasa and thought that this sounded like the perfect place to stay (we didn't need fancy we live in a village in Uganda) but within five minutes of getting into the room she was already looking up somewhere else for us to stay the following nights. It was nothing like it was advertised. We got up to the counter and as they checked us in they pulled out a roll of toilet paper and soap and handed it to a guy to carry our room for us. (I don't know if he was staff or security there was no one in uniforms though everywhere in Kenya has uniformed security guards) this along with the fact that everything was dark and grungy and there were posters every where about not keeping valuables in your room made us realize . We got in the room, and everything seemed to be falling apart the tv and fridge didn't work and the shower was barely holding together.

          Reviewed January 25, 2018
          8.4
          Excellent
          Omer from United Kingdom
          Solo traveler
          Stayed 2 nights in September 2017

          Great location and staff”

          No water in room, needs more painting in room and some rooms are old looking. Excellent staff and location, good breakfast, good bed. Great food.

          Reviewed September 11, 2017
          10.0
          Exceptional
          Junyang from China
          Solo traveler
          Double Bed room
          Stayed 2 nights in May 2017

          Great location great staff”

          The staff at reception are super nice super friendly and handsome. Breakfast is very nice in a Swahili style and they even called me to ask if I want to have breakfast before they close. The terrance is beautiful. Minutes walk away from Fort Jesus. I would love to stay here for my next visit to Mombasa.

          Reviewed May 31, 2017
          4.8
          Gemma from Australia
          Family with teens
          Double Bed room
          Stayed 3 nights in December 2016

          Nothing new about the New Palm Tree Hotel”

          Only saving grace was the aircon and fridge. Very dated bathroom. Location is good. Opposite banks and close to Fort Jesus and old town.

          Reviewed December 20, 2016
          4.7
          ADELI from Kenya
          Business traveler
          Twin Bed Room
          Stayed 1 night in February 2016

          Coast ”

          Earlier check in, and location

          Not bad but not what I expected. Poor washrooms

          Reviewed March 03, 2016
          9.2
          Exceptional
          KAM from Hong Kong
          Solo traveler
          Stayed 1 night in February 2016

          Perfect location. Value for money. Good choice”

          Located close to Fort Jesus. Just five minutes walk. Many foreign exchange shops, a supermarket and a tasty Indian restaurant nearby. Wifi worked well. Shower was ok. Strong air-conditioning. Though located on a main road, it was quiet at night and windows closed. The hotel was a old but bedsheets are clean. Breakfast was good too with freshly made omelette.

          Reviewed March 02, 2016
          7.7
          Very good
          Vivek from India
          Couple
          Double Bed room
          Stayed 2 nights in August 2015

          Good hotel in prime location”

          Good breakfast, location, wifi

          mosquito net was not friendly, room was not spacious, overall good

          Reviewed August 10, 2015
          3.0
          Ashwin from United Kingdom
          Group
          Stayed 10 nights in June 2015

          very basic hotel ideal for 1or 2 nights max”

          location, price, and the wifi works

          Not bad definitely not good, overall nothing more than that

          Reviewed July 09, 2015
          5.3
          Ruslan from Russia
          Solo traveler
          Stayed 2 nights in May 2015

          A hotel with no electricity”

          location, low price, reasonably good breakfast

          The location of the hotel is very good - close to all major attractions of Mombasa. However the hotel itself is in rather a decrepit condiotion. The last renovation was probably 30 years ago. Th walls and doors looked dirty with pealing paint. The hotel had an air-conditioner and working wi-fi as advertised. However the main problem was that there was no electrical power in majority of time (two days) that I stayed in it. The first time the electricity switched off during my first night in the hotel. It returned in the morning only to disappear again after a few hours - this time for the whole day. As you understand no electricity means no air-conditioning, no wi-fi and no lighting. Their business center did not work either. So, you should think twice before booking this hotel, at least before they fix problems with the wiring in the hotel.On the other hand their breakfast was reasonably good for such a cheap place and their staff worked well.

          Reviewed May 30, 2015
          6.0
          Subramanian from India
          Business traveler
          Stayed 5 nights in June 2014

          3 star hotel review”

          affordable,good maintenance ,excellent hospitality

          Superb hospitality and price was affordable. It was a pleasant stay

          Reviewed May 24, 2015
          7.3
          Very good
          saurabhanand from India
          Solo traveler
          Stayed 4 nights in May 2015

          Relaxing ”

          Location , value for money

          Pleasent and relaxing

          Reviewed May 12, 2015
          5.3
          Saul from United States
          Solo traveler
          Stayed 4 nights in January 2015

          New Palm Tree Hotel”

          no

          Reviewed January 11, 2015
          3.7
          Felipe from Colombia
          Couple
          Double Bed room
          Stayed 1 night in January 2015

          Worst hotel ever ”

          I would not recommend this hotel. Its dirty, full of cockroaches everywhere and it is extremely expensive for what it really is.

          Reviewed January 06, 2015
          5.7
          Abdul from United States
          Couple
          Double Bed room
          Stayed 3 nights in September 2014

          Front desk staff excellent,breakfast staff loudy”

          Location

          Just Ok Rooms clean with additional guest- roaches Shower constantly leaking Toilet occasionally works

          Reviewed September 06, 2014
          8.0
          Excellent
          Juliusz from Australia
          Solo traveler
          Double Bed room
          Stayed 2 nights in June 2014

          A good value for money.”

          Location, the staff, room sizes

          A good value for Mombasa, clean spacious rooms, free (working!) WiFi, very friendly staff.

          Reviewed June 14, 2014
          8.0
          Excellent
          Steven from United Kingdom
          Solo traveler
          Stayed 1 night in May 2014

          A very comfortable and affordable one night stay”

          Location, value, ac
          Reviewed May 05, 2014
          8.3
          Excellent
          Pamela from United States
          Solo traveler
          Stayed 2 nights in March 2014

          nice budget stray”

          low cost, centrally located, comfortable rom

          I had a nice stay at New Palm Tree. It was nothing fancy but a good cheap hotel close to many major attractions.

          Reviewed March 26, 2014
          9.0
          Exceptional
          Ching from Hong Kong
          Solo traveler
          Stayed 1 night in October 2013

          Budget hotel with an authentic touch”

          located at the centre of Mombasa city, across the banks, comfortable at budget price

          Nice. Love the terrace and the common area outside the room, nice place to work with laptops or get to know other travelers staying there. Prefect price for budget travelers. Wifi is fast and the location and all are convenient.

          Reviewed October 25, 2013
          12
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          • Excellent location