Excellent quality place within a reasonable price”

I’m delighted to say that I’d had a brilliant experience with New Seoul Best Western Hotel during my short stay in Seoul purely for sightseeing purposes. The members of staff were helpful enough to attend to my queries on internet connection; directions for tourist hot spots; bus to airport and also booking a day trip (organised by a travel agent) through their phones. A member of the staff from the Front Office even offered me three hand plasters free of charge when I was out of them due to a slight burn on my fingers (injury attained outside hotel premises). My fingers are recovering well now! The hotel is located in the developed business district area of City Hall. You will see international business workers commuting around the area of the hotel. Most of the famous landmarks are within walking distance only, so you can navigate easily using the free map provided by the hotel lobby or the nearby Tourist Information Centre (do check with the hotel for specific directions within walking distance). Please remember to visit the fascinating Gyeongbokgung Palace and the Hanok Cultural Village to those of you who are keen photographers. To book lovers out there who might want to explore Korean / international titles, the Kyobo bookstore is also available within walking distance as well. The CD shop (‘HotTracks’) is located within the Kyobo bookstore for anyone interested in the Korean cultural music / K-pop. Internet connection was (thank God) complimentary and its speed rapid, thanks to the wired connection. TV channels are sufficient for my stay, and there are mostly Korean channels available. Overall, New Seoul Best Western is a good quality hotel with a reasonable price and friendly members of staff, who can converse in basic English. The location is perfect for any travellers who like to explore the city by walking or by train like I do. I’d highly recommend this place for a pleasant and memorable stay.

Best customer service. ”

I want to recognize and appreciate the excellent customer service of Lee Jong Bo. I am very grateful for his exceptional support and care at our most needed times. On the day of moving to a new hotel, there was no taxi available to come to the hotel for hours due to a protest. Exhausted and desperately, we decided to walk over 20 minutes carrying our heavy luggage. Lee Jong Bo stepped up and offered to help. He not only called the taxi personally; but also helped us to negotiate and convince the taxi driver to take us before the driver drove away after seeing our luggage. He then carried the luggage and placed in the trunk personally. Lee Jong Bo has done things above and beyond his duty and we are so thankful for his kind actions. Lee Jong Bo from New Seoul Hotel in Seoul is a great example of wonderful customer service representatives and we will definitely come back to the hotel if we visit Seoul again.

Enjoyed my stay here; great location!”

From the moment I walked out of my taxi and was helped by an elderly bell boy until the end of my stay, I have really enjoyed myself. Check in and check out were fast. Kind and helpful staff with the exception of one front desk woman, who seemed a bit bored or annoyed. My twin bed room on the 6th floor was quite small, but comfortable. The beds were so soft! There was not much space for shelving, but the desk was quite big and the space around the window was enough. There is a safe and a closet, with slippers and bathrobes. It was a bit dark in the room, as my window could only open a bit and since it faced an office building, not much sunlight was coming in. Wifi provided free of charge. Complimentary bottled water and tea, soap, toothbrushes. There was a body wash, shampoo, and conditioner dispenser in the tub. The only annoying thing, was the toilet. First of all, it was right next to the wall, so it was hard to sit on it, unless you position yourself sideways. Second, the toilet would plug up all the time if toilet paper was thrown in it. There was a sign on the wall not to throw the toilet paper or anything into the toilet; but instead throw it into the tiny trash bin next to the toilet. This took about 2 days getting used to and numerous visits by housekeeping to unplug the toilet. I love the location of the hotel. It is situated right next to New Kukje Hotel (which I had also stayed in a few days later) in the financial district area of central Seoul. It is about a 2 minute walk to many restaurants, coffee shops which had visited on numerous occasions. There is also a lovely salad restaurant called Mama’s Café which has great fresh panini’s, ricotta cheese salads, fresh juice. A must visit! It took me about 10-12 minutes to walk to Myeongdong from the hotel, which was a good distance. The hotel is also located near the central Seoul Post Office, which I found very convenient. I would stay here again and would definitely recommend this hotel.

comfortable and convenient”

I stayed at New Kukje last time, which is attached to BW New Seoul, and the service at Best Western was a lot better. The internet was a bit slow, but everything else was okay. I always stay at City Hall when I go to Seoul on business because it's so easy to get to subway lines 1 and 2, and everything is nearby. There's a 24-hour Kinko's that I use instead of the business center, and I can walk to Myeongdong, hail a cab very easily, etc. You can take the airport shuttle bus to and from Koreana Hotel across the street, or take the non-stop rail to Seoul station, which is just one subway station away from City Hall at Seoul Station. I would most likely stay at Best Western New Seoul again each time I visit Korea for work - it's convenient, affordable, and standard. Not luxurious, but gets the job done.

Excellent location and friendly staff”

The Best Western New Seoul Hotel was the perfect place to stay. Located literally right around the corner from Seoul City Hall, we were able to see a lot of the main sights, that the city has to offer, on foot. The hotel staff was very friendly and were easy to accomodate English speakers. Although the room was a bit small, it was clean and comfortable. I was very pleased to see that we could adjust the room temperature setting to our liking. The only unfortunate discovery was that there was no complimentary water. It is best to pick up a bottle of water at a local convenience store prior to arriving at the hotel. All in all, it was a quiet and enjoyable stay.

Superb ”

Nice location, Nice price n nice service. Staff are so awesome. So helpful n so kindness. Before i stay here, i stay at another Bestwesteen in seoul, but cold eyes n service made me uncomfortable to stay for more days. Service in Best western New Seoul Hotel can't compare to them. From front office staff untill cleaning services staff, they're So much comfortable. I love this hotel, I'd definitely come again. The old lady cleaning service give me so much direction, although i don't ask it. But she's so Responsive. And also the front office staff are so helpful and kindness. I love you guys....

Good hotel, amazing location.”

We stayed at the Best Western New Seoul Hotel for a total of four nights. In terms of it's location in relation to the price it was an amazing deal. If you are keen to visit all the key tourist attraction in Seoul this hotel is a perfect home base. The room was adequate in size and was cleaned daily. The staff were very friendly throughout our stay. The only downside would be the construction work going on in the hotel, but we only heard it once!

Great Location, Helpful Staff”

The room was small but clean - exactly what I needed. The staff was helpful in helping me find my was around the city (my first visit to Seoul). You could walk to the subway and easily travel to any city attraction. There are plenty of restaurants and coffee shops nearby, to include fast food. I'd stay there again if I travel to Seoul in the future as I think the value was very good. I don't need a large hotel room when visiting a city. The room was quiet and comfortable, so I was able to get a good night's sleep. Note: I did not have any food at the hotel, but the website would not let me submit my review withour a rating. I marked a 5 so I would not lower the overall score for the hotel.

comfort hotel for an affordable budget ”

our 3 nights at Best Western New Seoul Hotel is good enough to recommend this hotel to others, in affordable budget , room space was big enough for 2, my mother(63 yrs old) and I. our no window -double room has enough space for my mom to stretch her legs after a long walking-day ,enough space for big luggages and for packing after big shopping. no window made no problem for us in this cold weather winter!! heater worked well.bed & bed things are clean, and was made up everyday. bathroom is spacy with bathtub. 2 bottles of drinking water were provided everyday.staffs were friendly & helpful, they let us early checked in at 9 am when we reached there coz the room was available. even the hotel is located near the subway station, it's not that easy to find in the first time. we took a KAL limousine (deluxe airport bus)from Incheon airport and were dropped at the Plaza hotel which is not that near to The Best Western Hotel as mentioned in the hotel website. i recommend to stop at Koreana Hotel and cross the road is better, walk back to the statue and cross the road between 2 statues then walk along main street pass the Cheonggye Plaza on your left to the hotel(the hotel is next to the New Kukje hotel, opposite to Koreana hotel). but if you come by subway ,city hall station is very close to the hotel, walk 2 blocks behind Seoul city hall building.many dining places around the hotel area .Cheonggye Plaza is easy reachable in just 5 minute walk as well as many other attractive sites.

Decent hotel for price”

Best Western New Seoul Hotel wasn't anything special. We got a window-less room, which probably made the experience less than ideal. But it was the only Double available, and the pricing was good. Check-in and check-out were efficient. Though this hotel is listed as being in the Myeong-dong area, it's not exactly right by the shopping area. It's about a 15 minute walk there. It's right at the access point of the Cheonggyecheon Stream. It is by a high-end mall, though. When we went in, only a few restaurants were open. We didn't see too many shops, and they all looked really expensive. Overall, it's a nice area, but nothing too special.

Seoul/Korea”

I can recommend this hotel. The staff is friendly and helpful. The New Seoul Hotel is situated very central in the financial district. The rooms are very quiert as the hotel is sutuated on a side road. I was able to reach all the points I like to visite as tourist withhin 20 minutes. Many shopping centres and malls are nearby.

Most value-for-money hotel in Myeong-dong”

it was very pleasant experience to stay, with a kindness hospitality of their hotel's staff and most important things after doing the business, i could easily reach the shopping center of Seoul beside Myeong-dong, such as Dongdaemun and Nam-daemun only by walking, it was great time!!

Good services provided”

Best Western New Seoul Hotel provided brilliant services when i was staying there last week for 3 nights. Comfort environment and spacious room with reasonable price. I will recommended it to my friends and family. Thanks

Great Location with a fine Standard room”

The hotel is not grand as ypu may expect but it located at a very good location. You may walk to many tourist attractions. For example, Myeong-dong market, Bosingak Bell Fire and Palace. There is convenient store and lot of restaurants nearby. You may locate this hotel by Seoul Financial Centre.

Comfortable hotel at city centre”

The Best Western New Seoul Hotel provided a very warm and comfortable environment for travellers. It was centrally located at the city centre of Seoul, and most of the major tourist attractions of Seoul are located within 10 minutes walk. And it is actually priced very economical when compared to other hotels in the same region. The rooms are clean and the hotel is equipped with free wifi.

Convenient location, delightful staff”

I was delighted with my first stay at New Seoul Hotel. The front desk staff and doorman were friendly and showed great professionalism. I was very satisfied by the service provided by the staff at NSH. During my next visit to Seoul, I hope to stay at your hotel again. Thank you!

Good memory”

It was nice for our family to stay this hotel for one day. Most of all, it's close to tourlist attraction such as Kwanghwamoon, Cheonggyecheon Stream, Myeong-Dong and else. Furthermore, room was clean, staff is very kind, with reasonable price. if the number of your family is more than 3 people, i recommend you to stay here.

Cheap but nice and in a good location”

Staff spoke excellent english compared to everyone else I interacted with in Seoul. The hotel is in a good tourist location (there are many traditional Korean restaurants and stores nearby but it is aimed at tourists) not to mention the numerous Korean and American fast food restaurants nearby (everything you could imagine). Rooms are extremely small, some without windows but that did not bother me at all. This is the best hotel you can get for the price.

Good Hotel!”

Location is 5-10mins walk to the subway. 10-15mins walk to myeong-dong. cab ride to myeong-dong is only 3000won with normal traffic. ALL the Staffs was super helpful. The staffs helps to put out items in the freezer/chiller for a few days. The concierge staff also helps to carry our bulky items whenever we came back to the Hotel. Room conditions was adequate and clean - Bed was normal. Air conditioning is by far the coolest room i;ve ever stayed. (the room had 2-3 blowers)

Comfy stay while I was in Seoul”

Best western new Seoul hotel located in the business district in Seoul where close to city hall. Walking distance to serval shrines and attractions. Room itself is comfortable and clean, I had my bed and bathroom cleaned out everyday without any issue. Counter staff is friendly and helpful.