New Seoul Hotel

Booked this hotel last month with my family. Overall, our stay had been great. Location is okay, near a train station and also easy to find. What I just did not expect was the layout of the room. The bathroom walls were just glazed and other people will see your silhouette (if you're pooping 😅).

better if the hotel gave us direction since gmaps didnt work. We walked all the way here and there through freezing night and found out the hotel just close by the exit 4 of city hall! I thought it is in myeongdong as stated by Agoda in fact it is not. Room is very small. The double bed is very hard and if the person sleep next to you move, the bed will also move all over the place 😂. Hairdryer was broken. I think the major good thing is location.

Pros - good location. Many cafes/restaurants nearby. Myeongdong within walking distance (ard 15mins). Cons - we are a group of 9 with young children and elderly. We booked 3 rooms. One room has an insect in the bathroom. Water from water heater is not hot in one room. We travelled in winter so it is very cold and we can’t bathe in cold water.

Hotel ia already old with old furniture a bathroom just location is good near subway a bus station 6701 to a from airport incheon 5 mnt walking to myeodong shopping area a palace

You will like this hotel. Its clean and staff are nice. Location is good. The rooms are big.

Very near Starbucks, McDonalds, Burger King, Subway Station. 10 minute walk to Meyong Dong. 20 minute walk to Gwangjang Market. Location is very accessible. On cold months, make sure to indicate your request for a Window room or an airconditioned room, otherwise, you'll be placed in a room w/o a window or airconditioning.

The staff here were very kind and friendly and met me from the moment i was outside, they even took my bags. the desk staff were also friendly. The location is also very good. perfect for tourists. That's where the nice things end. the in-room wifi did not work. the furniture was dilapidated and the room was very dark even with all the lights on (3in total!) the laminate wood was coming off almost all of the furniture and the celing cornace was hanging off in one corner.

Room door automatically gets closed in and out. It slams and is too loud enough to wake up the people next door. I already mentioned to the front desk. I want to go back in futire and hope it can be fixed.

Good location for the places nearby because you can just walk around. However, for the other places which need to take the subway will be inconvenient because the “city hall” subway station is too big and it takes so many time to walk and to take the subway. Not recommended for those who is going to shopping.

Location is great. when I was check in receptionist said to wait until 4:00 pm as per hotel rule. I was waiting until 4:15 pm at the lobby with the respect rule of the hotel. The receptionist didn’t inform me though the room was ready and I was very near with her. When I reminded her for the room check in , finally she asked me to go to the room. Actually, she should inform me without reminding from guest.

hotel is at City Hall and 7 mins walk to Gyeongbokgong, 20 mins walk from Myeongdong, Insadong. Subway and airport shuttle is 1 mins by walking distance. At the backlane, there are local restaurants as well.

Overall. everything is fine except that the front desk agents does not speak English too well and it will be difficult to communicate or ask questions. Also, the hotel does not have a ramp for wheel chairs/ baby strollers/luggages- or their PWD access isn't working

I was delighted with my first stay at New Seoul Hotel. The front desk staff and doorman were friendly and showed great professionalism. I was very satisfied by the service provided by the staff at NSH. During my next visit to Seoul, I hope to stay at your hotel again. Thank you!

I was very delighted with my stay, albeit a brief one, at New Seoul Hotel. The front desk staff and doorman were very friendly and made my stay a pleasant one. I look forward to my next visit. Thank you!

Location is top notch. We were right in the middle of the action, within walking distance to Gyeongbokgung palace and the Cheonggyecheon stream. There are a lot of convenient stores and coffee shops around so quick meals are not a problem. It was also just next to the City Hall station making moving around convenient.

Very good location. Considering that it was not a budget hotel, we were disappointed with some of the other aspects of our stay (wifi didn't reach our room, limited hot water, very hot room that we couldn't adjust, very uncomfortable bed).

Nice hotel. Close to many tourist attractions. Rode airport express train to Seoul Station, then one short subway ride to City Hall station, took exit #4 and walked to hotel nearby.

we see cockroaches in the both rooms, and the towels provided also have one kind smells, like been kept in damned and infested with cokroaches

I want to recognize and appreciate the excellent customer service of Lee Jong Bo. I am very grateful for his exceptional support and care at our most needed times. On the day of moving to a new hotel, there was no taxi available to come to the hotel for hours due to a protest. Exhausted and desperately, we decided to walk over 20 minutes carrying our heavy luggage. Lee Jong Bo stepped up and offered to help. He not only called the taxi personally; but also helped us to negotiate and convince the taxi driver to take us before the driver drove away after seeing our luggage. He then carried the luggage and placed in the trunk personally. Lee Jong Bo has done things above and beyond his duty and we are so thankful for his kind actions. Lee Jong Bo from New Seoul Hotel in Seoul is a great example of wonderful customer service representatives and we will definitely come back to the hotel if we visit Seoul again.

We booked a room for 4. There was 2 queen sized beds and still room for 3 chairs and 1 small table . Good location as it was a short walk to City Hall MRT and other places of interest like the Cheong-Gyecheon stream, Gyeongbokgung Palace. The night bus N16 also stop opposite the hotel. Highly recommended.