New Star Beach Resort
New Star Beach Resort
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"All staff members were very attentive and considerate."

Christian

October 30, 2016

Cottage - Bathroom New Star Beach Resort
Cottage - Bathroom
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Lobby New Star Beach Resort
Lobby
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Lobby New Star Beach Resort
Lobby
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Beach New Star Beach Resort
Beach
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Excellent
Location
8.8
See all 55 photos New Star Beach Resort
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New Star Beach Resort

Excellent location
See what's nearby
Excellent
From 249 reviewsSee what guests said
8.6
Recommended by 90% of guests
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked 14 hours ago
Suite Villa
Suite Villa
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  • 90 m²/969 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Ocean Pool Villa
Ocean Pool Villa
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  • 94 m²/1012 ft²
  • Ocean view
  • 1 double bed
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Beachfront Villa
Beachfront Villa
...
  • 94 m²/1012 ft²
  • Ocean view
  • 1 double bed
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Cottage
Cottage
...
  • 55 m²/592 ft²
  • Partial ocean view
  • 1 double bed
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Double Standard
Double Standard
...
  • 55 m²/592 ft²
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Deluxe Balcony
Deluxe Balcony
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  • 55 m²/592 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • 55 m²/592 ft²
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • 55 m²/592 ft²
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Double Standard
Double Standard
...
  • 55 m²/592 ft²
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deluxe  balcony
deluxe balcony
...
  • Balcony/terrace
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More about New Star Beach Resort

More about New Star Beach Resort

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Stay was wonderful."

Zubair from Pakistan

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (249)Booking.com Reviews (94)
8.6
Cleanliness8.7
Facilities8.4
Location8.8
Room comfort and quality8.5
Service8.8
Value for money8.2
Provided by verified guests of Agoda
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Showing 198 verified guest comments
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8.8
Excellent
Adrienne from Thailand
Family with young children
Deluxe Balcony
Stayed 3 nights in July 2018
Location, Beach, and Staff fantastic”
We loved our long weekend at New Star. The staff was so sweet, friendly, attentive...the pool was fantastic, and the beach and ocean were beautiful. We had a fabulous time at New Star!! I would definitely stay here again.
Reviewed July 23, 2018
9.2
Exceptional
Kyrre from Norway
Family with teens
Suite Villa
Stayed 13 nights in July 2018
Great resort, friendly staff, quiet area”
The internett (wifi) was slow. Other than that, I really don't have much to point to on the negative side. Any small niggles were met with a can-do attitude from staff. Very helpful, very service minded, on a different level than you meet in Europe. They provide hourly shuttles up to Chaweng, but I suggest pre-booking places. Though, don't do the shuttles. Just go out to the road and do the Song-Thaws, a lot more fun than the yellow taxis and resort shuttles. They're 50 THB per person in daytime up to Chaweng area, in evenings and over long distances a bit more, but haggle. That's half the fun. Also, those restaurants out by the road that you might think are just shabby shacks - EAT THERE! Gourmet Terrace has spectacular curries. Hotel restaurant has good food, but a bit more costly than other places to eat. Beach bar not so pricey though. But seriously, eat at the places by the end of the resort's driveway. Just look at their insane ratings on Google.
Reviewed July 16, 2018
10.0
Exceptional
Tracy from United States
Family with teens
Deluxe Balcony
Stayed 3 nights in March 2018
Amazing place- everything was perfect worth the price”
I travel for a living and have stayed in many hotels the last 28 years- this place is one of the best! Everything is clean, staff is super helpful , beach is beautiful and the breakfast buffet offers a lot and is fresh and tasty. Would come back here next time!
Reviewed March 26, 2018
10.0
Exceptional
Steven from Australia
Family with young children
Cottage
Stayed 5 nights in January 2018
Really impressive holiday. Loved the beach and he location, had a cottage on the beach!”
Great food Great location Friendly staff Awesome pool, and almost private beach feel
Reviewed January 26, 2018
8.0
Excellent
Alex from United Arab Emirates
Family with young children
Cottage
Stayed 4 nights in December 2017
Highly recommended for family holiday in Koh Samui”
We had 4 ocean view cottages and next to the swimming pool & easy access to the beach. The staffs are very friendly and helpful. We enjoyed our stay very much. It will be even better if they have kid club and gym. But this will not affect my scoring on it. The location is good, 15 minutes from airport. Several good restaurants in 10 minutes walk distance. We will definitely consider it if we visit Koh Samui again.
Reviewed January 07, 2018
9.2
Exceptional
Judith from Switzerland
Couple
Beachfront Villa
Stayed 13 nights in October 2017
Quiet, amazingly beautyful oasis next to the beach!”
The beachvilla is locatet next to the beautyful beach. It is very luxurious with a big bed, living room, outdoor- shower, big bathroom and own terrace. We just loved the place! The resort appartments, spa, restaurant and hotelbar are placed in the middle of an exotic garden with many flowers. All staff were very kind and friendly and tried to make our stay as pleasent as possible. We would definitely recommend the resort to people who are looking for a quiet, amazing place to relax and enjoy the beach.
Reviewed October 21, 2017
9.2
Exceptional
Robert from Bahrain
Couple
Deluxe Balcony
Stayed 3 nights in May 2017
Very beautiful resort,we was realy enjoyed,wanna come again for sure”
One thing mast have in future complymentary water on the beach or pool side
Reviewed May 26, 2017
9.2
Exceptional
SHANG-CHIH from Taiwan
Couple
Deluxe Balcony
Stayed 3 nights in March 2017
Better than I expected. ”
Great staff/swimming pool/location. Only 10 mins ride to central festival area, very convenient and meanwhile you can enjoy quite time in the resort. Very big swimming pool but towels are too old. In sum, I recommend this resort and gave it high credit.
Reviewed March 29, 2017
8.4
Excellent
jodi from United States
Couple
Cottage
Stayed 5 nights in January 2017
Was beautiful facilities but needs to be repainted and furniture in rooms updates.”
We had an amazing time. Thank you so much. Canopy on bed fell apart when we pulled it away from wall to plug in phone. New Paint on walls would go a long way. Thank you for hospitality! Will definitely recommend resort.
Reviewed January 17, 2017
10.0
Exceptional
Christian from United Kingdom
Family with young children
Ocean Pool Villa
Stayed 5 nights in October 2016
For us it was perfect. ”
Got a great low season deal on pool villa room 204. Close to beach and breakfast. RESORT was amazing and staff were super amazing at every meeting. Security guards were super helpful and cheery it was a delight to enter and exit the resort. Hired a runaround from James of JJ car rental so we're back and fourth a lot. Food buffet breakfast was also just right with good selection. And all staff members were very attentive and considerate. WE will be coming back next year for sure!! CHRISTIAN Brown
Reviewed October 30, 2016
10.0
Exceptional
Melissa from Malaysia
Couple
Cottage
Stayed 5 nights in December 2015
Amazing amazing amazing”
The highlight of our holiday. Everything about our stay here was perfect. We arrived 1 day late due to our flight being cancelled and the staff not only upgraded our room but gave us an extra night on our trip to make up for it! Not only are the facilities here great, the service and food is amazing too.
Reviewed October 24, 2016
4.8
Guven from Turkey
Couple
Beachfront Villa
Stayed 3 nights in July 2016
average”
location is good hotel is average
Reviewed July 09, 2016
9.6
Exceptional
Zhi from China
Couple
Cottage
Stayed 5 nights in January 2016
Nice hotel but needs a bit improvement in management”
Everything is nice. buildings, enviroment, cleaness, staff attitudes, except: 1) English communication is hard for most staff except a few; 2) room service is slow if you ask them to replace something like toiletries or bottles water; 3) should note down in the sysyem any outstanding customer's requests for some services, e.g., I asked a diving receipt arranged by the hotel. A staff said to collect it from the diving organisor office next day when he was off work and going to town centre. He didn't make a note in the system so that it took a while on next day for me to te-explain the situation and for getting the receipt
Reviewed February 06, 2016
5.3
Huy from Singapore
Family with young children
Suite Villa
Stayed 6 nights in December 2015
old star”
beach front location and lush greenery
first - the hotel should be named "old star" because it's old and parts of the hotel are in pretty bad condition (eg., rotting wood decks, empty water ponds, loose tap fittings in bathrooms). we stayed in a suite villa which is nothing more than a big bedroom with a tiny "living room" with no tv. our 3 biggest gripes are 1) there were insufficient lighting in all rooms - at night it was so dark in our bedroom that we could not read a book in our bed - the same goes for the living room. i have stayed at many hotels around the world for both business and pleasure, and this is the first time i have encountered a case of insufficient lighting (better to have more lights than less lights as guests can choose not to turn them on if they don't want to); 2) the aircon in the bedroom was excessively noisy and the aircon in the living room was not blowing cool air and 3) the bed was unusually hard. for the price that we paid (equivalent to a 5 star hotel, albeit due to the high season) this is the worst value for money in recent memory. the only positive thing about this hotel is that it has a nice beachfront location and the hotel is nestled in large grounds with lush greenery . however, what it desperately needs is a major renovation to the rooms and surrounding grounds which would catapult it to upper 4 star or even 5 stars status.
Reviewed January 05, 2016
6.0
Levant from United Kingdom
Family with teens
Deluxe Balcony
Stayed 5 nights in December 2015
Very overrated & quite expensive .”
Swimming pool , hotel decor , clean toilets
Laundry prices are very expensive ,also we have been asked £150 for New Year Dinner for each person as compulsory ,
Reviewed January 05, 2016
10.0
Exceptional
Zubair from Pakistan
Family with young children
Deluxe Balcony
Stayed 4 nights in December 2015
Memorable relaxing stay!!”
Resort view, location, rooms are great
Stay was wonderful. Resort is huge and is beautiful..love da rooms there, well equipped wid amenities. Staff is courteous, they swiftly address problems. Would love to stay there again.
Reviewed January 02, 2016
5.0
Sandra from Czech Republic
Couple
Deluxe Balcony
Stayed 11 nights in December 2015
Stuff did nit speak english at all. Lazy stuff. ”
Place
Stuff did not speak english at all. Lazy and unwilling to help people. They never clean the room properly. The shover was with very small amount of water. We couldnt wash properly. Dirty beach. They never clean it. Just standard and look all around. When we were leaving a woman from the stuff was waiting in the middle of the door and imediately we left she went to check the room. Low class behaviour. Overrated hotel. Maybe good for people they have never travelled another else and havent seen real 4 stars hotel.
Reviewed December 30, 2015
9.0
Exceptional
glenn from United Kingdom
Solo traveler
Suite Villa
Stayed 7 nights in November 2015
November '15 ”
Location to beach and dining / bar areas .staff especially Chod and his team were very nice as we're the very helpful reception staff , staff all wonderful - all deserve a bonus!!
Very relaxed location although a taxi needed to town and a shuttle bus is laid on for 50baht 5 times a day . My only suggestions :The bar area could do to be bigger as when rains it gets full more fans in reception bar for us English sweaty people!! -3 to 38c is big change and only a minor issue but felt lighting in rooms could do to be a lot brighter as when cloudy / dull rooms with being dark wood are quite gloomy , otherwise very good hotel and would visit again .
Reviewed December 03, 2015
9.7
Exceptional
Mark from Australia
Couple
Cottage
Stayed 6 nights in September 2015
Great place for a couples getaway..... ”
Pool, proximity to the beach and morning sunrise views!
Excellent, couldn't have been better. The place was quiet which suited us to a tee. The hotel staff were helpful and accommodating and the breakfast buffets were great! The only thing that I would recommend others to do is hire a scooter for the time there and go explore as limited things nearby to do or eat.
Reviewed September 16, 2015
9.3
Exceptional
Leanne from Australia
Couple
Deluxe Balcony
Stayed 6 nights in August 2015
Location is everything”
Location,beach,rooms
Reviewed August 19, 2015
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